WARNING: UNPROFESSIONAL & UNSTABLE…read more I was scheduled to have an estimate for basement flood control system on 05/JUN/2020, but Tom was a "no-show". I got a call from the company AFTER the appointment time explaining that Tom got pulled into an emergency and asking if we could re-schedule the appointment. Why didn't they call earlier/prior to the appointment time? I'd wasted part of my day waiting for them. Surely they knew prior to my appointment that their estimator would be unable to make the appointment. That was the first sign that the company likely wasn't reputable. Against my better judgement, I allowed them another chance and a new appointment was set for 06JUN2020. However, on 06JUN2020 Tom showed up at a different time than scheduled - about an hour earlier than the confirmed appointment time. When I explained that I had him on my schedule for a different time, Tom acknowledged that my time was correct. So, I guess he just decided to come at whatever time he wanted. When Tom arrived, I was engaged in another matter, but I stopped what I was doing to meet with him. We are currently in the midst of the COVID-19 pandemic but despite this, Tom proceeds to enter my home wearing no face covering. That is simply unsafe and irresponsible behavior. I had to stop to ask that he wear a protective mask. Only then, did he go out to his vehicle to retrieve one. When he returned, Tom spent less than 5 minutes assessing the space for a flood control system. He babbled inaccuracies about my water meter not being on the actual property address (he was incorrect) and stated that the cost for him to install a system would be too expensive although he never provided any cost estimates. I guess he automatically assumed that I couldn't afford it. It was obvious that Tom was not performing a thorough assessment and that he wasn't interested in doing business with me. It was a total waste of my time. I abruptly told him "goodbye" and I ushered him out of the door. At that point, Tom begin to hurl profanities at me. So unprofessional. So unstable. The company and its representatives are unethical in conduct. They engage in slander and online defamation. I recommend that you steer clear.

Unprofessional and I regret using services to unclog my kitchen sink. Never gave me an invoice with…read morea description of work to be done and price for my records. He went to Home Depot to buy some materials and never showed or gave me the receipt to show me how much more I was going to be charged. Sink ended up being clogged again a few dats later as if he never came. I will never use services again and would NOT recommend to anyone.

Nightmare. Didn't explain full options, could have repiped for the same price but they chose to…read morecome in and plug leaks knowing that it wasn't good enough. Alec left when we said we didn't want to open the wall of one of the units even though they knew there was a gas leak in there did not explain the severity or that they would have to do that anyway. Even told his boss he'd have to come back and work on the place some more so he knew that it was wrong and didn't bother to communicate that. Tantamount to negligence. They'll do the job and prob do it right, they're not incompetent, but they will NOT do what is quickest and best for you and definitely not if they'll get more money out of it. No responsibility or accountability either. Big waste of time and money

Total and complete rip off. $1,400 to replace a p-trap and install extender to in-wall drain pipe…read more Do yourself a favor and look elsewhere!

Jeff was really friendly and helped fix an Injector Pump issue we had at our condo. Professional,…read morefriendly and patient. Definitely appreciated his work.

Great service efficient, service, knowledgeable, service, man it was also easy to get an…read moreappointment without a long wait time

what a great plumber. professional expertise. friendly. Honest. Highly recommend Mike…read more Have used several times in the past

Came out, lifted lid, charged $100 and said I needed a new toilet. BTW, it still works.read more

These guys are the real deal. They know what they are doing and do it right the first time. Don't…read morewaste time with fly by night sewer people they get permits and work well with the village.

This crew is so customer friendly from Cheri in the office to Jack/Jay/Nat/Abel who diagnosed and…read morefixed our clogged drain. They explained what was happening, got us going, and will follow-up if needed. Great cleanup and fair pricing. We were fearing much worse news/expense but received honest work. Highly recommend.

Our water tank broke over the weekend and I didn't know how to drain it or what to do next. I tried…read morecontacting a couple of plumbers who were rather rude. I remembered seeing Mr. David's truck in our area. I called him and he came over immediately. He was incredibly nice, helped me turn off the water, drain the tank and, since it was a Sunday, told me he would be back the following day to replace it. He was up front about the cost which I appreciated too. He showed up when he said he would and got the job done faster than I anticipated. The job ended up costing a little more than originally estimated but he explained why. Taking out the old tank was more complicated than originally anticipated and, given the mess we had and the difficulty of the job, I felt the additional cost was totally justified. The only draw back is that he doesn't accept credit card payments. That's not always convenient for a customer but, I really do know how expensive it is to accept credit card payments and the hassle of fighting chargebacks. I respect that as a small business, it's not cost effective for him to accept them. I would highly recommend Mr. David. A small side rant to those other "professionals:" If you don't want to be contacted "after hours" for emergencies, don't put an Emergency Contact Number on your advertisements. Oh, and swearing at the person who called a number you published as an emergency number isn't acceptable!

Don't make the same mistake I did and ignore the bad reviews…read more No website, no email address, no written estimates, no invoice when I paid in cash, a small 2 man show. He installed a toilet, which I had specifically ordered, even giving him the part #. After he left I discovered he substituted a lower level unit at the same price. When I called him about it, he became very dismissive, said he wasn't going to do anything about it, it worked the same as the other one. He obviously didn't worry about getting future business from me. His price was outrageous. This man is an old shyster, not to be trusted.

We had an undermount sink completely collapse into our base cabinet -- not exactly the crisis you…read morewant looming before your next Airbnb guests arrive! Dominick came out quickly, assessed the situation thoroughly, and identified the root cause: the sink had never been properly supported by the stone countertop installers who did the job three years ago. That and the added weight of our garbage disposal had finally taken its toll. What really impressed us was that Dominick didn't just patch the problem -- he fixed it the right way. He installed proper supports that allowed us to keep our heavier garbage disposal in place, ran all the appropriate tests after reinstalling the sink, and had everything working perfectly before our next guests checked in. No shortcuts, no cutting corners, just quality workmanship under real time pressure and at a fair price given the urgency of the situation. He even cleaned out our garbage disposal which we really appreciated. If you need a reliable plumber who goes above and beyond, Dominick is your guy. Highly recommend!

I was recommended by my lovely hair stylist, I think it's important to have a female recommendation…read morefor in house services! The whole process was extremely smooth to get him over to check out my toilets, even got a estimate ahead of the work. Dominick and his son were so kind and helpful, were educating (and teaching) me throughout. The work was done well and intentionally was very fairly priced. Highly recommend especially if any women are looking to feel safe!

Robert arrived on time and did a great job repairing our bathroom faucet. He explained what was…read moreneeded to replace the parts. He completed the job efficiently. Santucci plumbing does quality work

Bob did an excellent job in replacing our leaking faucet. He's knowledgeable and even went above…read moreand beyond by calling the customer service to request for a part that was missing when I purchased the product. I would definitely use them again in the future and highly recommended. They're also reasonable in terms of service charge.