So this plumbing company came out to my property look at work and said they found the problem. So I…read moreagreed to let them fix the problem. To turning around and have leaking coming down the same pipe long story short before they touch that one pipe they should have Investigated the whole problem. And after getting more plumbers out. Realize they rip my off for 600 dollar.

Called H.Mechanical a few days ago because my toilet wouldn't flush. I tried unclogging it myself,…read morebut it didn't work. Gave them a call and a young lady answered the phone and was very nice and professional. They were available that same day, but chose to have them come out today because i knew i would be at home.My appointment was between 7:30-8:30 am and Dereck arrived at around 8am. He was nice, professional and efficient. Come to find out, i had an eyebrow shaper stuck in my toilet, so all i could do was laugh. They travel all throughout the city, unlike most plumbing companies I've come in contact with...and they're black owned, which is a plus for me. Will be calling them to replace my faucet soon and if any other issues come up in my condo. This will now be my go to plumbing company! :) Thanks Dereck!!

Wonderful service and I was truly impressed with how honest Gary was and kind during our sensitive…read moresituation. He arrived early and fixed the problem in about 15 minutes. He indicated what repairs were needed in the future and quoted a fair price. My mother decided to use this company based off of the amazing reviews by yelp and we definitely look forward to working with this coming again in the future!

We are thrilled with Chicago City Wide Sewer. We had our first toilet installed and I called six…read moreplaces for quotes. Yes, that was overkill, but I think I was making up for not getting enough quotes for past jobs. :) They're licensed and insured, were direct with answers, helpful, and gave us a price that was less expensive than others. The "Plumbing Dr." never called back and we played phone tag. "Windy City Plumbing" gave us such a spread in price, we were very confused. And two other places were much more expensive and seemed corporate and too high end. I ordered my Gerber Avalanche toilet from Homedepot.com and when it arrived, Chicago City Wide Sewer installed the next day. Rob was here on time and it took mere minutes to have the old toilet out. I think he arrived and left in about 40 minutes or less! The toilet was perfectly installed and was rock solid, didn't budge. As with ALL contractors, cleanup could have been better but that's common. :) I got a paid receipt and he went on his way. These guys know what they are doing! Congrats!

We began calling Frank and his son 15 or so years ago, as I believe they were one of my early 5…read morestar reviews. He continues to be easily accessible, and reliable, with fair prices. He came out last week again to rod the lines, and no surprises, and everything is flowing freely.

I just used Frank for what I thought was an emergency…read more We had some flooding yesterday in our basement. We were able to remove the water and dry it out and called Frank shortly after. Frank responded to me within an hour and said he would be out today. He and his son came out. They communicated the whole time and asked before they did anything. Turns out our contractor installed a GFI that didn't work and our sump pump was plugged into the bad GFI. While Frank was here, he also fixed our sink. Highly recommend. Reasonably priced. Did a good job and also didn't shame me for not checking the GFI.

Just had them in to locate a leak. On the phone when i booked the appointment I was told "99% of…read morethe time I find it ". I was charge for thermal imaging 2 hours $1,000 + then for every hole he put in the walls it was a additional $250. Total $1,700 and he was not able to locate it. Oh and he said I can come back when its leaking to locate it ...... I wish they had said that when i booked it Waste of $$$ Cant recommend theses guys

I do not recommend Chicago Plumbing Experts. I just bought a house with my fiancé and there was a…read morehorrible smell coming from the basement. The inspector advised us as to what the issue could be and we asked Chicago Plumbing Experts to provide a quote to fix the issue. Will diagnosed the issue as being a busted P trap. He provided a quote for $3,879 to break up the concrete around the P trap, install a new P trap, hydro-jet the drain and sewer system, and "re-concrete kitchen drain/vent line assuming line is fine." As new home owners, we thought this was a fair price and we agreed to the price and the invoice, and two guys (I can't remember their names) came out to address the issue. They were 1.5 to 2 hours late and when they arrived they were unfamiliar with what services they were to be providing. We actually had to show them our copy of the invoice so they could familiarize themselves with the job they were supposed to be completing. After about an hour, they notified us that they needed to go buy some supplies. This seemed normal, but they were gone for three hours. When they returned they told us they had to go all the way to Brookfield (from Chicago) to retrieve the hydro-jet, which was supposed to have been brought with them to begin with, according to the services listed on the invoice. Now the kitchen drain. I will accept fault for accepting the wording of the invoice. We knew the kitchen drain was NOT fine, and I assumed they would fix it once they removed the concrete and confirmed that it wasn't fine. They did not fix the kitchen drain. They removed the concrete, confirmed what the inspector had already told us, and used a towel (provided by us) to fill the gapping hole around the corroded pipe. They told us they could re-concrete the drain, but it would need to be serviced in the same way as the P trap (meaning it was going to cost us another $4K to properly fix the issue because they needed to break up the concrete, install a new pipe, and re-concrete the kitchen drain). In addition to this, they decided to hydro-jet the drain and sewer system by using the stack in the basement. They broke the cap on the stack and did not have a replacement in their truck. They told my fiancé what he needed to buy and told him where to buy it. They were about to explain how to install it, but he told them he wanted to go buy the replacement cap and have them install it before they left. They told him the cap needed to be 4 inches so that's what he bought. It turned out the cap needed to be 3.75 inches so the cap my fiancé bought didn't fit. They instead filled the hole with plastic bags and said they would come back to fix it, for an additional charge. They didn't even end up using the stack to hydro-jet the drain and sewer system...they used the catch basin in the backyard. Breaking the cap on the stack was entirely preventable. We called to complain to Will after they left two holes in our basement and he told us they would be back on Monday to put a cap on the stack and to re-concrete the kitchen drain, as discussed. They did return on Monday, but they were there for less than ten minutes to put a cap on the stack and then they left. Although they were there twice, they did not clean up their mess and I had to dispose of the extra rags and their water bottles. They did correct the issue with the P trap, but it was NOT worth it. The service was very unprofessional and overpriced. Advice for new homeowners: assume NOTHING and get EVERYTHING in writing, whether you hire Chicago Plumbing Experts or someone else. Save yourself the expense and the headache.

UNRELIABLE. Was supposed to arrive between 11-11:30am and was still not here at 11:45am. When I…read morefollowed up, he said he's running late from a flooding job (should've given me advanced notice) and said he can come at 1-2pm (after I've already rearranged my day.) I asked if he can come at 1pm, and no reply. Did NOT honor our appointment and did not respect my time. Was a NO show.

My sump pump was broken and the Proper team did a great job replacing it…read more They got the job done quickly. Pricing was fair. And they were very professional (kept things clean, wore masks, clearly documented costs). I would definitely recommend working with Proper Plumbing & Drain.

if I could give less stars I would. I will first start by saying his communication is terrible. He…read more water heater in my building. The day before the holiday the hot water completely stopped working. His first excuse was someone turned it off. Don't know possible. The area that it's in. It's not a common area so most residents do not even have a key to that area. Our company tried calling him numerous times and he did not respond back even some of us board members tried contacting him still no response. Now it's Friday the day after the holiday and we're being told that for a brand new unit that not even a month ago that we have to wait until probably Monday in order for the water heater to be fixed. So that means five days with no hot water. Such this is ruined my holiday not to mention being unable to do basic household chores wash dishes, mop floors, even take a hot shower. I would not suggest him or his company for any business needs.

Amazing experience working with Terry & his team. He fixed my hot water heater in a timely fashion…read moreand it was all reasonably priced compared to other people I'd used in the past! Arrived on time as well. Would recommend.

We had an emergency leak in our bathroom. Savior Plumbing responded right away. They were prompt,…read morecourteous, extremely detailed and professional, and gave us great advice for next steps. They were also very generous, considering how last minute our request was. I can't recommend them highly enough.

We had a last minute need to move our gas line for a wall oven. Our electrician had arrived the day…read morebefore and connected the oven, but told us to call his guy to move the gas line, which prevented the oven from being installed. When his recommended plumber never responded, we called Savior Plumbers and they quite literally saved the day. With only a few hours before our home inspection, Henry went above and beyond all expectations moving the gas line, rerouting the electric, and cutting a channel when we realised that our oven wouldn't fit into the wall cut out due to the cord. I HIGHLY recommend Savior Plumbers for all your plumbing needs and for their promptness and honesty.

In 2005, my mother hired Ed's TLC Contracting to do some plumbing work…read more They are now going under the name of AAA-Ace Plumbing and Sewer Company. (Exact same phone number and Ed is still in charge) My mom passed away shortly after she contracted with Ed, we recently did an audit of some of her building expenses. We found two bills, 9/21/05 and 9/23/05 BOTH paid in full. Two of the line items were exactly for the same repair/re[placement. A Gerber laundry room faucet ($465) and $390. Rather expensive for a $35/faucet. But charged and paid for TWICE. There is ONLY 1 laundry room in the building. I recently contacted Ed directly, sending him the copies of the posted paid invoices. Asking him about the duplicate charge and to refund the smaller of the two amounts. He refused. Granted it has been many years, but the audit was just conducted and the discrepancy found. Ed took advantage of a dying senior citizen and now refuses to correct his mistake. I'm using the term mistake, only because I find it difficult to think that his business would take advantage of a female senior citizen who died of cancer shortly after he performed these services.

Ace plumbing replaced our sump pump batteries and did a great job at a more than fair price. they…read moreare always our first call when we need plumbing help.