I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

I have used Good Guys multiple times at my home in Oak Park. I constantly need plumbers due to my…read moreolder home and all the beautiful trees in my lot. I have used three different plumbers for work and hands down, Good Guys are always the best! They are responsive, friendly, courteous, flexible and have the best prices for service. They will work countless hours and not add extra costs (saving thousands) to their estimate. They are incredibly professional and are the best value by far. Skip the companies that charge surge rates and send auto texts or charge excessive hourly rates. I've learned my lesson and will only use Good Guys moving forward.

Great job! Very reasonable, gave me the best bid and got the work done within a couple days from…read morebid. Great job, very knowledgeable, will use them again. Highly recommend this company. 5 stars all the way!

I live in a newly constructed condo, but some of the contractors workmanship was shoddy. After only…read more6 months, the garbage disposal began leaking due to being installed improperly. My sister called Good Plumbing after seeing some favorable recommendations from neighbors on the Nextdoor website. She was told it would be $300 to remove the garbage disposal, reseal it and remount it. Not knowing any better she decided to go ahead with the job and Pete arrived a short time later that very same evening. He said he'd be in the area and could stop by on his way from another job. Pete completed the job effectively, but his customer service left something to be desired. When he was done I asked him if there would be an additional charge in the event he had to come out again. He seemingly took this as a personal attack on his job performance and stated there would be no reason for him to come out again. I attempted again to get my original question answered, but he insisted it wouldn't be necessary. And when it came time to pay for the bill (via CC) he insisted on writing down my sister's full name, address, card number, zip code AND 3 digit security code on the back of the card. We both took issue with this for obvious reasons... it's simply not wise or safe to have that kind of information laying around on paper. Pete said it was GP policy to write down all that information and preceded to show us his clipboard containing a stack of customer receipts. All the receipts contained names, CC numbers, zip codes and security codes. I assume he was attempting to reassure us, but it did the exact opposite. I theorized if his truck was stolen then the thieves would have a field day charging up customer's credit cards. Pete balked at this suggestion stating that he'd never had a customer's information stolen in 35 years. And that previous customer's had charged upwards of 40k for certain jobs. As I said, Pete wasn't winning any customer service awards... Being dismissive of customer concerns isn't exactly the way to build rapport or loyalty. Also, it's 2021...there's no need for any service provider to be taking down customer's information. Not when there are a plethora of payment apps available that safely process payments. My sister plans to cancel her credit card and request a new one once the charge for Good Plumbing is processed. Adding insult to injury, a couple of male friends told me later that we had been severely overcharged for the service provided. One friend said we'd been "raped." Pete replaced the mounting bracket for the disposal which retails for about $20 because he said he didn't like the way our existing one looked. Then he sealed it with plumbers putty that costs about $5 at Home Depot. It maybe took him 15 minutes to do the job. I don't know what the average cost is to fix a leaking garbage disposal, but I do know the Badger model I have retails for $110. So basically, I could've had two new ones for the price we paid. That didn't feel great, but you live and learn. Next time I'll use Task Rabbit and save a few bucks. On a positive note, I appreciated Pete's prompt response... it wasn't an emergency, but the same day service was a plus. We called a few other places and was told it'd be anywhere from a few days to a week for someone to come out. Pete also wore a mask (properly) following Covid protocols. And so far his work has been solid. We haven't had any problems.

Looking forward to getting our plumbing work done by ANM tomorrow in our condo…read more 5 stars so far for Alex being so responsive and easy to communicate with! Will Update once job is done Update: Job is done ! the job was completed in only a few hours ! I had contacted about 6 plumbers and ANM gave us the most fair quote ! After contacting ANM sewer I got a reply right away with a quote over the weekend. They came out on Monday & did the job. They replaced 8 shut off valves, moved our toilet valves and installed a new drain in our shower. I would HIGLY recommend using ANM for any of your plumbing services ! They also send over photos and videos of the work that was done (incase you can't be there) which I thought was super helpful. Communication was amazing with texts throughout the entire process from start to finish! Thank you ANM !

Incredibly positive experience start to finish. I'm a customer for life…read more Alex and his team repaired our sewer line that had two bellies. From start to finish, they were kind, efficient, honest, and professional. Alex made me feel that he truly cared for the job and our property (and I believe he did). Throughout the project, he kept me updated through pictures and conversations during for any updates or unforeseen hiccups. And in each update, he was detailed and came forward with a plan to resolve it. I hope we never have another plumbing issue like this, but in the off chance we do, I'll be calling Alex and ANM.

This was my second time using Garrity. Today they replaced my ejector pump. Like before they…read morearrived on time and did a great job. You can definitely trust these guys.

Absolutely first rate. Larry has done numerous jobs for our house - installed a new garbage…read moredisposal, replaced flaps and pumps on toilets, repaired a slow leak in the basement, and probably a few other fixes I've forgotten. Most recently, we had a pesky leak in the upstairs bathtub. The tub is over the kitchen, and water would drip from one of the recessed lights in the ceiling. Yikes! Larry and his assistant had to cut a hole in the kitchen ceiling, but they almost instantly found the problem and fixed it. As a bonus, the drain on the tub now works again! And as far as the hole in the ceiling...I got a guy for that! I replaced the sump pump a few years ago. I asked Larry to look at it and let me know if I need to replace it again. How many other companies would view that as an invitation to overcharge for work that isn't needed? Larry said he examined it and it was fine. No problems. Timely, great work, fair pricing. And honest. If you need plumbing work, I highly recommend Garrity Plumbing.

Even though Terry was delayed getting to my resident, he was very professional and clearly knew…read morewhat he was doing. I had a couple of leaks from my pipes in the basement and everything was fixed. He took the time to explain the problem and the solution, which I really appreciated. I will definite use this service again in the future.

DO NOT HIRE, WE LITERALLY COULD'VE DIED! We hired people to remove and install a new water heater…read morein November 2023 and they scratched and dented up our floor very badly (see a few pics I attached which are worse in person than they look in the pics); which we only saw after the installer left. They are deep and very obvious/noticeable scratches that cannot be fixed without fixing the entire floor in the house, as it's all the same wood and style. I emailed them, called more than 3 times leaving a voicemail and messages with whomever answered the phone. I was told they would let the manager know, but I never received a response from anyone. At that point I figured it wasn't worth it. Then, fast forward to a few weeks, (now 2.5 years later), we find out we had a gas leak. The People's Gas repairmen came quickly and said they were shocked at how loosely the pipes for the water heater were put together! He showed me how he didn't even need a tool to take them apart! In two small twists the pipes were off! So apparently, for 2.5 years, we have had a gas leak and didn't know and are very lucky to be alive at this point. We have a child and have many family members and friends over! We are appalled! So, not only did this company permanently destroy our floor and act extremely unprofessional by totally ignoring us, but they almost killed us due to their negligence! Literally ANY company would be a better choice.

We had a major plumbing issue and got a quote from another nationwide company. I was pretty out of…read moremy depth to know if this was an appropriate amount or if I was being fleeced. I reached out to my brother-in-law, who does plumbing, and he said it was a fair amount. Still, he lives in another state and wanted a second opinion here in Chicago. I found VanderBosch because they ranked high on Google when I asked about the job. Actually, they had a whole blog post about the service and I learned a lot. Jordan called me back and let me run down the whole project and told me what they would charge. I walked away from the conversation really wanting to give the job to VanderBosch, but Jordan is a straight-shooter and told me that they couldn't finish the job as fast as his competitor (for boring, but significant reasons). So, this competitor to the initial company took the time to call me back, listen to my issue, give me the straight facts, and all because he was so focused on the well-being of a potential customer that in the end, couldn't even book his company. Why can't everybody be like this? This is some real "city of big shoulder" stuff from a Chicago-based company. In the end, I wasn't able to hire VanDerBosch, but they have a down payment on a future customer.

Van Der Bosch Plumbing's Hugh, Jordan and crew did an excellent job…read morerunning the plumbing & exhaust lines for my new laundry room! Their professionalism and skilled staff is the main reason why these guys are my GO TO plumbers for every one of my projects.

It's not often that you see someone leave a 5-star review for a service provider that they didn't…read moreeven use, but that's what I'm doing! I first called Matt during the big freeze last winter bc I thought my kitchen sink was clogged. Other plumbers had agreed to come take a look and warned me the fix might be expensive. Instead Matt diagnosed right over the phone that there was a 99% chance my pipes were frozen and that I should wait until temps increased in a couple days to see if it went away. He said "I could come out & do a costly estimate & open the drain but I don't want to waste your money. If it doesn't fix itself when temps rise above 32 for a couple days, call me & I'll come right out." Even though he was slammed w calls bc of the deep freeze, he talked to me for several more minutes giving me pointers and general advice. Sure enough he was right! As soon as the weather warmed the sink was back to draining as usual. He saved me hundreds of dollars and also just did the right thing, unlike the others I called. In short: we all know that a trustworthy plumber is invaluable. For that reason, Mattco is the way to go!! Can't possibly recommend them more highly!

First of all they got 5 stars on Angi's list so now we know they lie too! I ask for plumber in my…read morezip code area. Call this dude Matt the owner. He says sure to my task right away. I take all kinds of pictures and send to him asking him to call me ASAP to make appointment. Not only does he NOT call, when I call him to see why he says "yeah we're not getting down near your building any time soon." Tells me they are in Des Plaines. Not what he's got on Angi's List. On there he's about 12 blocks away from me. Rude and unprofessional not to respond to me and typical slip-shod no show.

I cannot say enough great things about J Plumbing Service. Our property manager gave us their name…read moreand John was incredibly responsive. His team came out the day after to install our outdoor heaters which involved running electric and connecting to our gas line. The ran discrete lines to the heaters and installed a switch. When one of the heaters didn't work properly they came back to fix and make sure it was working perfectly. They even trouble shot the problem with the manufacturer to resolve which impressed me. I would highly recommend J Plumbing to anyone needing plumbing or electric work. They will be my go to people for anything related going forward.

John and his team are responsive, competent, honest, and fair. I would definitely recommend them,…read moreand use them again. They fixed a leak coming from my shower drain, clearly explaining the issue, my options, and the plus and minuses with both.