We've been using Sound Plumbing for many years and simply wouldn't call anyone else. We have a 140…read moreyr old house and with it comes many problems. Once when we were away on winter vacation, had a pipe break in our Chicago freezing temps and gave Kevin, the owner, a call in a panic. He said no problem and he met up with our caretaker and fixed the issue in a flash, saving us from having to come right home. Just today, his guys Lance and Josh came to the house to troubleshoot a leak in the basement to find it was coming from a bidet toilet on the floor above it. Complicated? Yes. But not so much that these experts coudn't solve the issue and fix us right up in short order. Obviously, we can enthusiastically recommend Sound Plumbing and congratulate our wisdom in finding such a great resource, not only competent but trustworthy and reliable. That's worth a bundle!

After the initial response via text they ghosted me. How they handle new requests is not good…read moreenough.

Not good service. Mike charged me $725 to change stems and handles in my shower. Put them in wrong…read more. The shower continues to leak. Call the number on the website. The father said he went to Tennessee don't know when he's coming back. Told me he's got other customers to take of why am I letting a little drip bother me. I just have to wait. I told him I'm trying to rent out the apartment ASAP. Bill said , well they aren't moving in tonight are they? What a piece of work. They didn't have to wait to get paid Ripped me off and I'm a 70 year old woman.

All Star Plumbing did a great job for me. They solved a tricky long time problem with a slow and…read morerepeatedly clogging bathroom drain system in my very old house. It was challenging to pinpoint the exact section of pipe causing the problem which, as it turned out, was behind a wall within a void that had to be accessed from another floor, but they were persistent as well as cheerful and polite throughout the entire process. I think the pricing was good for what they had to do. I also had them replace a leaking kitchen faucet, which they did very efficiently. I would hire them again.

Augustine and his son, Oscar, were incredibly friendly and helpful with my plumbing issue. We had…read moreseveral leaks in our shower and they were able to fix it pretty fast. Super transparent and definitely eased my anxiety about cost! Orange Line Plumbing will likely be my go-to from now on :)

I had a great experience with Auggie of Orange Line Plumbing when they came out to replace a water…read morespigot. They were incredibly fast and professional throughout the entire process. The quality of their work is top-notch, and the pricing was very fair for the level of service provided. I highly recommend them to anyone looking for reliable plumbing help!

Bad business ethics! Stay away from Permidt Engineering…read more The owner quoted me $200.00 to replace one sink bowel, when done they were trying to charge me $375.00 with a 25.00 coupon. I ended up paying $300.00. Run don't walk

The installer installed my new water heater right on top of the old tray, which was loaded with…read moredebris and muck and water from leak and previous years dirt. Didn't even wipe it out. To resolve they wiped around the water heater did not clean anything under which of course would've been a pain in the butt, but definitely a huge concern in quality of service.

It's been a while (2022), but they came out to look at a leak with one of our water heaters. They…read morefound multiple issues and said the equipment was too old and they needed to replace both of them. They quoted us $5k and some additional cost to check the HVAC while they were there. The HVAC check seemed like everything was fine, but they used it as a sales op to try and sell me new furnace and humidifier, which was working fine at the time (and continues to function 4 years later). Thankfully their 1-year VIP service was the most valuable part of it, because one of the joins for the new water heaters started leaking again almost 12 months later. However, when they came out, they couldn't get the water main to close in our unit, so they quoted me to replace it as an additional cost instead. We said no, and gradually loosened the water main valve to the point where we could get it to close. We believe it was debris from the water main for the building being shut off multiple times for other work recently. Once we resolved that issue, we were able to get them to actually repair their failing original work at no cost. Not sure I would recommend.

Could be great. Could be mediocre. Could be terrible. I have no idea. They use AI for customer…read moreservice. Very frustrating. I hung up before I even got to scheduling an appointment. I despise the use of AI for customer service.

I am a Care Plan member of First Chicago Plumbing. During routine water heater maintenance, Eugene…read moredispatched a worker who left the water heater valve open and flooded my basement. While my basement was flooding, they were at their car doing who knows what. Their insurance formally admitted fault in writing, but are still denying liability. This has become a massive legal headache requiring us to retain an attorney. Avoid this company and it's owner Eugene at all costs. They also do business as AP Construction Inc Chicago Plumber's License: SBC198939 Don't fall for the positive reviews. If/when they mess up, you'll regret having to deal with these unethical people.

Paid 1600 for jetting maintence on our kitchen line not 3 weeks later kitchen floor drains backed…read moreup .. called for emergency service left many messages no call back no response . I got A &P grease Trappers Inc they came out on a Sunday explained what a half ass job First Chicago Plumbing did . They jetted the inside and the main line and cleaned out the triple basin for 1300 . Beware i am guessing First Chicago has new crew new ownership from when i used them last year . Using them costed me a busy Sunday lost sales and still no response any questions call Wishbone restaurant

We had a major plumbing issue and got a quote from another nationwide company. I was pretty out of…read moremy depth to know if this was an appropriate amount or if I was being fleeced. I reached out to my brother-in-law, who does plumbing, and he said it was a fair amount. Still, he lives in another state and wanted a second opinion here in Chicago. I found VanderBosch because they ranked high on Google when I asked about the job. Actually, they had a whole blog post about the service and I learned a lot. Jordan called me back and let me run down the whole project and told me what they would charge. I walked away from the conversation really wanting to give the job to VanderBosch, but Jordan is a straight-shooter and told me that they couldn't finish the job as fast as his competitor (for boring, but significant reasons). So, this competitor to the initial company took the time to call me back, listen to my issue, give me the straight facts, and all because he was so focused on the well-being of a potential customer that in the end, couldn't even book his company. Why can't everybody be like this? This is some real "city of big shoulder" stuff from a Chicago-based company. In the end, I wasn't able to hire VanDerBosch, but they have a down payment on a future customer.

Van Der Bosch Plumbing's Hugh, Jordan and crew did an excellent job…read morerunning the plumbing & exhaust lines for my new laundry room! Their professionalism and skilled staff is the main reason why these guys are my GO TO plumbers for every one of my projects.

I noticed my sink hot water streaming Saturday night. Nothing I read on YouTube turned it off…read more "What to do on a weekend?" Sunday morning after reading so many positive YELP reviews, I sent photos and text to Made In Chicago Plumbing. Jose responded quickly, quoted a reasonable price and arrived within an hour. He fixed the faucet and replaced a flapper on a toilet for me. Jose explained each step he was doing, why certain parts were needed and other parts were not. He showed me the basement shut off valve. No overselling, he gave me the receipts for his two purchases. Jose and Made in Chicago Plumbing earned every one of their many 5 star reviews. I'll call him again in a heartbeat! I highly recommend this awesome company!

Jose was amazing, and incredibly professional!…read more During these COVID times, Jose kept his distance and wore his mask. In regards to his work, Jose fixed my shower very quickly and efficiently, and it runs great!