Pros: They know what they're doing and they're friendly. Your pet is in good hands. This is the…read moremost critical factor toward a good review so I gave it more weight. Cons: You're going to wait awhile so bring something for you and your pet to do. Seemed pricey. I've been seen by a human doctor at an Urgent Care for half as much without insurance. On the other hand, I got some common medication there for my pet so that probably factors in. Still I think it shouldn't have been quite that expensive.

Unprofessional and they do not follow up on any appointments. Even very very serous ones. Was a new…read moreclient after city care and this is not a healthy place. Staff and Dr .hides behind technology and screens. No hello. No human connection for a place that cares for your heart.

Time for an update…read more Sadly, our cat who was fairly healthy her whole life until very recently took a sudden turn for the worse. This while surprising on some levels was not on others seeing as she was approaching eighteen years old. I called the office on Thursday late and they squeezed us in right before closing time on Friday. I knew that this would likely be a waste of money but I figured that within reason we would do all we could. The prognosis wasn't good and the cat wound up dying the day after the appointment. While that could be the end of the story in some cases here it's not. Much to my surprise we got a very nice cat pin and sympathy card in the mail from the staff at Christmas City. While I suppose this might be an industry standard at some practices, at the last vet practice we used prior to Christmas City they did squat when a different cat passed a few years ago. Totally professional, totally emphatic and totally classy. Best vet practice in the area no question.

We've only been once so far but we have definitely found our vet! Everyone at the practice is so…read morecaring and compassionate and they are so sweet with nervous animals. A previous vet we tried in the area we found to be quite abrupt, with both us and our pup, but Christmas City is so wonderful and sweet. No wonder they have such a long waiting period for new patients! No drastic emergencies to report so far (knock on wood!) but they were really thorough and great on our first visit. They're also very responsive over email, which we really appreciate. Looking forward to seeing them (hopefully no sooner than) in a year!

All of my animals they treated cared if own explaining everything totally doctor amazing tooread more

Lovely front office staff. Awesome Vet Techs. Internal Medicine doctor? Cold, no bedside manner,…read morecondescending and likes to hear herself talk. No empathy or understanding. She spoke to me like a mechanic would speak to a customer about car repairs or transmission problems. All shop talk and zero caring in her voice. I actually felt like she was blaming me for my pet's illness. This doctor never even touched or laid a hand on my dog during the entire visit. She just talked over and at us, as if to prove she was the smartest one in the room. She's got quite a list of credentials, but empathy and kindness are not on the list. Part of the healing process is connection to the pet and their owner which never happened. I paid Valley Central over $1500 to be condescended to with no plan for care. Hard PASS on returning for care under this Internal Medicine provider.

Cannot day enough great things about this vet…read more Awesome!! Love it here. Dealt with all of the Doctors and they are all great. Staff is kind and friendly. So kind and compassionate- and won't break the bank.

We brought our puppy to them and for $100 they saw us in 40 minutes from when we first called. we…read morefound out she had strangle and got all her medication. $100 visit and meds. I can't say enough great things about them. Friendly compassionate professional. We have found the best vet and have to share that info with you. Ps the puppy is doing great thank you from the bottom of our heart.

This entire place is amazing! Dr. Cougar is caring, great with animals, very skilled, efficient,…read moreand super nice! Everyone else that helped us there was amazing as well. The office is very clean and run extremely well. We haven't had a dog in quite a while but have to say this is the best veterinary hospital we have been to! I cannot recommend this place enough!

Dr. Cougar is a kind, caring, efficient and highly dependable vet. Her clinical skills,…read moreassessments, and treatments are excellent. She and her staff are outstanding and compassionate. If your pet needs to be seen they work to get you in asap, unlike many practices where it's basically "tough luck" that no appointment is available for weeks and weeks... The facility is absolutely spotless and well-run. Recommend unreservedly!!

I was recommended by a friend to come to this vet clinic and it was a phenomenal decision. My puppy…read moreloved it there and all the staff took great care of her. She was able to get all her shots and medicine and didn't notice a thing. Very knowledgeable and welcoming, I'd bring all my future pets here

We have taken our dogs there for years after a co worker recommended Dr. Terry. We have seen all…read morethe doctors over the years and have always been happy with the care received. The staff does not try to talk you into unnecessary treatments, they just give you the best options. Very caring people!

My experience was absolutely wonder and caring and just so heartfelt. My little guy who is a…read moresmall white terrier, was hit by a car and I was pretty upset and in shock. Everyone used kid gloves with me, they were so kind. My dog, Ellwood needed to have his back left leg amputated and Dr. Brent Schuetrum was absolutely wondierful. He contacted another Dr. at the Hamilton St. branch, Dr. Sarah Paradiso who came that day to help with the amputation. I cannot thank them enough, there staff was so amazing, everyone was so incredibly caring.

I would advise from anyone going here, vet we had today was very very rude. We have a dog that is…read morevery sensitive around other people, kept telling the vet that. She ignored us and refused to let us speak and let her know he has issues. Instead she got a cocky attitude and made us and our 2 dogs uncomfortable. Will not be returning after being our vet for over 5+ years

We were referred to lap of love for our dogs final day.The process was something my husband and I…read morewill never forget. Dr Johanna was the most compassionate, caring, loving, gentle soul, she made this process bearable. We cannot say enough kind words about lap of love. Thank you from the bottom of our hearts. Mollie went very peacefully.

Two weeks ago we said goodbye to our 19 year old Cockapoo Toby. He was on the decline but took a…read moreturn for the worst at midnight the Saturday. I had read up on this company in advance because it knew the inevitable was looming. I called them as soon as they opened at 7am and the intake clerk was very polite, informative and sensitive. The vet arrived at 9am and our little angel went to sleep at 9:45. The hardest thing we ever had to do but the vet made It so special and so loving. The experience overall despite the circumstances was a 15 out of 10. If you can afford it please choose this option for your family. Thanks Lap of Love.

This is a true small, family owned business and their knowledge in all pets is unmatched. They also…read morehave gift items for all animal lovers!

Love this pet store. Great selection, friendly and knowledgeable staff, reasonable prices every…read morething I look for in a pet store. Every recommendation they have given has been spot on from doggie galoshes to which antlers are best for our heavy chewer. Parking is great too.

The "new" corporate policy does not work with 3rd party providers for your pet medications (Chewy,…read morePet Meds) but instead wants you to buy from them which of course are much more expensive. They say they have had problems with 3rd parties but the real reason is purely money. They will write a prescription which you can then mail (not email) to the 3rd party which is a hassle.

We love the folks at Cherryville Animal Hospital! Our sweet tripawd puppy needed to be seen quickly…read more& they were able to get her in next day! The staff are so friendly & helpful, especially Tif!