We needed a new (used) car quickly after our daughter totaled one of our cars. This dealership had…read morea good selection of cars for college kids. They were friendly, worked around our schedule, and kept the process very simple. When my daughter had to visit the dealership to extend the temporary plates, the staff was professional. Whenever my daughter had follow up questions and called them, they were respectful and helpful.

Had a throwout bearing in my 04' jeep fail and after Integrity "repaired" it I drove it home only…read moreto realize my reverse gear was nonexistent. After taking it back twice they ultimately said they could not identify the issue and I'll have to take it somewhere else. Well, turns out the bolts holding my transmission crossmember were missing and the threads for the frame inserts were either stripped or gone as well. Never once did they inform me that this was a present issue.

I have bought 5 or 6 cars through various dealerships. None of them come close CMA's Hyundai of…read moreLynchburg. Ramone, our sales person, was a great help in getting us into a great Tucson, at a price that was far more competitive than the sticker. Paul, the finance manager took alot of time helping us get a great deal on the financing end. They are both genuine & took great care of us. We came on the lot to look & walked out with a new car & a dealer we will certainly have for life.

UPDATE: 31 DAYS: ENGINE REPLACEMENT NOW FULLY COVERED, BUT STILL NO ANTICIPATED DATE FOR ITS…read moreRETURN AND NO LOANER. On Tuesday, Day 29 without my vehicle, CMA General Manager Matt Brink informed me that CNA National had authorized coverage of the remaining engine-replacement balance that Hyundai Motor America had not agreed to cover. As a result, my engine replacement is now fully covered. I appreciate this resolution and CMA's efforts to obtain the additional coverage. I was also informed that CMA had reserved a loaner vehicle for me that was expected to be available Thursday evening or Friday morning in Lynchburg. I responded that I was already in Northern Virginia after a family member had driven six and a half hours round trip to get me there because I had been without transportation. I requested that a comparable SUV be made available to me in Northern Virginia by noon Thursday, as I was leaving for New York and could not reasonably return to Lynchburg simply to obtain the loaner. As of Thursday morning, at 9:20 am, I have received no response - NOT EVEN AN ACKNOWLEDEMENT OF MY EMAIL - and still do not have the loaner. I need to leave for a trip in 3 hours and have no response. Today marks 31 DAYS that CMA has had my vehicle, and I still have no anticipated date for its return and no loaner. UPDATE: 29 DAYS AND STILL NO CAR & STILL WAITING FOR ANY INFORMATION ON MY CAR FROM HYUNDAI ENGINE FAILURE WAS ONLY THE BEGINNING This is my first one-star review, and I do not give that rating lightly. For nearly five months, I have worked with CMA's Hyundai of Lynchburg (CMA) regarding serious engine problems with my 2020 Hyundai Santa Fe. The customer service has been as concerning as the engine failure itself. My vehicle problems began in December 2025, when I paid $4,038.91 out of pocket at a trusted local repair shop to replace the turbocharger assembly and related components. When additional problems developed in March, that shop identified issues involving this type of Hyundai engine and directed me to CMA. The National Highway Traffic Safety Administration (NHTSA) documents recalls and investigations involving Hyundai Theta II GDI engines, including action involving more than 1.6 million Theta II-equipped vehicles. I am not claiming my vehicle was subject to those recalls. By June, CMA documented that my engine was consuming more than two quarts of oil every 1,000 miles and had "failed internally." Service & Parts Director Mark Hall later wrote that "Hyundai's engineering team is aware of engine failures of this nature and has made improvements over time." He also confirmed that Hyundai determined "lack of maintenance or outside influence was not the cause" and attributed the failure to "part fatigue." The customer service experience that followed was unacceptable. Calls, messages and texts went unanswered. After meeting with Mark on June 26, I emailed detailed questions and documentation requests on June 29. TWO WEEKS passed without even an acknowledgment. On July 13, I escalated the matter to Hyundai Motor America (HMA) leadership. Only after executive escalation did substantive communication begin. During a later conversation, Olivia from HMA repeatedly instructed me not to include executive leadership on my emails because, as she stated several times, they would not read them. I left my vehicle at CMA on July 27 for an independent third-party inspection. The inspection was completed, but I was not informed of its findings and was told only that the matter remained "under review." During this period, I also had no dealership-provided transportation. HMA initially informed me in writing that rental reimbursement was "not guaranteed" and that any amount approved, "if any," would be determined only after I rented and paid for a vehicle myself. Throughout this process, I have repeatedly been told my frustration is "understood" and my concerns are "documented," while I have continued pursuing answers myself. Acknowledging a customer's frustration is not the same as providing customer service.

Always works with you to solve the problem and if he can't - he doesn't beat around the bush about…read moreit.

Professional, fast, and they kept their word. No funny stuff. My Audi had found a home.read more

They are seriously the best! As a girl going into auto…read moreplaces they have taken time to show the issue at hand and give extremely fair service prices. They have fixed my flat and gotten new tires for me. I wish I was still in LYH to have such quality service!

Took 4 new wheels and tires in for mounting and balancing. The inexperienced tech tried to balance…read morethe wheels but was unaware that they were hub centric instead of lug centric. I was informed that all of my wheels were bent. I couldn't help but notice all of the other techs laughing and snickering. They knew ehat was happening and chosr to make it the joke of the day insted of helping the new guy.

The staff at Bell's are so friendly. They have the best customer service and fair rates.read more

worst experience of my life. No Joke. I'll tell my horror story tomorrow. In short my car was…read morenever fixed and the guy named Rickie was the most rude, condescending, and dirty mouthed person i've ever encountered in a customer service field. Honestly read the reviews... DON'T TAKE YOUR CAR HERE!!!!!!!!! The e-mail i sent ----Rickie. not only did you do the most incomplete job, you were extreemly rude and combative, using inapproiate language. I didn't appreciate being called names. I never cussed at you. Also many many times I asked to speak to the owner and was told he can't talk or call me back. I left my car in your care and when i picked it up not only did it not run but it was flooded with rain water when you put it outside. I specifically asked you to cover the (CONVERTABLE) up with a tarp for ONE day so i could travel to pick it up. When I came to pick it up the car was flooded, full of water. We had to scoop the water out with cups and buckets before they would put it on the tow truck. The fact that I paid $9,000.00 to you and had to tow it out of your shop after you couldnt get it running again and told me you didn't want to work on it anymore is unacceptibe. I had to pay to tow it out of your shop for a 2 hour trip to Richmond. (wasn't cheep) . After 2,800.00 at another shop to fix what your shop said they did. i can give you my mechanics name, information, phone number and more. He will answer any questions you have. and you are free to contact them. I have their testimony, photographs, and repair bilI. I regret hole heartedly bring my car to you. I also made the mistake of telling you "i know nothing about cars." You used that information to take advantage of me. The one thing. The only thing.. THE ONLY thing i asked for was to be able to drive it back to Richmond and i was promissed guaranteed an assured I will be able to but was left on the side of the road 40 miles outside of Lynchburg. -I'm not a happy customer

Zero stars This establishment is awful, they advertise and…read morework with financial institutions that offer second chance financing. These financial places pay these places in full for the vehicles when contract is signed and customers pay the financiers back the loan. The over price vehicles, some have been wrecked with no explanation of damage, some are fleet vehicles from Texas Louisiana etc with salt and sea air exposures. The salespersons aren't knowledgeable about vehicles or the process, they simply try to bait you in and sell. The management there does not call or contact or speak with individuals even when ask to speak to management. You get crickets. I would highly recommend shopping elsewhere for vehicles. Service and sales are shady and shoddy at best. Turning them in to Virginia motor vehicles board and letting their financiers know so they can be throughly audited and hopefully clean up their act in relations to sales, service, and relations with th public. As well as better business bureau and reviews on social media platforms. ​

Aaron at AutoMattox went above and beyond to help our family find the perfect vehicle in a very…read moretough situation! Our car broke down, and Aaron picked us up and brought us to his office to show us options. He was patient, compassionate, and willing to "do what it takes" to get us home safely in our new car. Thank you, Aaron and William and everyone at AutoMattox!

After receiving a $4700 quote to replace the transmission in my FIVE-YEAR-OLD Fusion from Apple…read moreFord, I turned to the good folks at Lynchburg Transmissions for something more affordable. Boy, did they come through! I was able to get a rebuilt transmission for half the price, and they even went above and beyond to help me fix my air conditioning, which had also gone bad. (Did I mention that my car is FIVE YEARS OLD?!?! ) Apple Ford quoted me a price of over $700 to fix the A/C, but my service tech at Lynchburg Transmissions got his hands on a used compressor and only charged me $150. My car is now driving perfectly, and I'm so happy to have A/C again, after a long, sweltering summer without it. I STRONGLY recommend Lynchburg Transmissions for any and all service you may need!

I usually deal with Meineke with regard to any automotive repairs. However, when I called they…read moresaid they do not handle P700 codes and referred me to Bob. I was a little shocked, but called Bob and he answered the phone and discussed my options. I dropped the vehicle off and Bob was there to greet me when I walked in. He took my keys and information, which was quick and simple in a comfortable environment. Later, when I called about my Nissan, I was given an estimate that was easily understood, and then advised about my options. No charge. I was not upsold or treated with anything but honesty. I appreciate integrity. Olivia Rosalind Dodson, BS MA- PhD candidate Oliver Hill Social Justice Film Winner VA Independent Film Festival Winner, director, actress Liberty University Resp Therapist, lead model City in the Square, pamphlet, model Handmaid for Hulu's The Handmaid's Tale US Patent Office & Opioid PSA, lead True Convictions, Season 2, supporting Avett Brothers Music Video, featured CBS Problem Solvers Promo, lead Liberty Park, fitness model, featured Marlon Wayan's Naked, pastor, featured MidMichigan Health commercial and billboard Casting Call photographer, Wonder Woman 1984(2020) reel: https://youtu.be/AH7hE78GQkw www.imdb.me/oliviadodson

Old school repair shop with knowledgeable staff that can fix any car. Prices are competitive and…read moreservice is quick. They can do pretty much anything here.

My son attends Liberty and had some car issues. They took care of him. The car was fixed right and…read morefor a decent price.