Easy to schedule an appointment. Josh was well prepared when he arrived. He was thorough and…read morequickly diagnosed the issue. The repair price was fair.

I discovered UDG quite by accident or should I say divine intervention! I needed my washer…read morerepaired and here we were with the holiday weekend approaching! I looked at their review and was quite impressed. I called and spoke with Krystle who was kind, polite, professional and knowledgeable. I told her my concern and she said that someone could be out Friday, July 3 between 12/1:30. Yes!!! Jesse, service technician, arrived during the time frame stated. I received a message stating who was coming, a picture of the technician, what he was driving and plate number! Overkill....absolutely NOT! I appreciated that I was respected and appreciated enough for UDG to take the responsibility for their customer and letting me know who was coming. Customer service like this is valuable. Jesse represented UDG Services with professionalism and integrity. He took care of what was needed and we responded appropriately. The service call was very fair . The washer is repaired, we are happy and we have clean laundry! Much thanks and appreciation to Krystle and Jesse and UDG Services who also represent Our Great Service of the United States of America and Veteran owned. Because of the Brave, We are Home of the Free. Thank you again. You have a customer forever.

Called and asked for a Unitzed W/D set. Person on the phone told me there are no unitzed unit. She…read morehas been working in this industry for 40 Yrs..Told me they don't call them unitized in Muskegon.. Tried to send this to the store but no way to Text it or email it.. So much for that! About this product GE Unitized Spacemaker washer and gas dryer with 12 wash cycles and 4 dry cycles. This white laundry center features Quiet-By-Design, 6 different rinse temperatures and a max spin speed of 800 RPM. Less Brand GE Power Source Gas Type Stacked

what does this say written by metropolitan tech lg sent out to service our fridge since it was…read moreunder warranty. it says the work olson's did on my lg refrigerator voided my warranty so now rather than getting our fridge fixed for free because we paid for the warranty , we just went out and spent $3k on a new fridge since the tech lg approved to come out from metropolitan appliance repair stated your tech tapped into the wrong side breaking the seal of rhe closed system. so since your company ruined and voided my warranty are you going to be sending me a check in the mail? or will you call metropolitans appliance repair and lg and work it out between the 3 of you? because i can promise you someone, other than me will be paying for this fridge - and thats a horse you can bet $100 on!!!

Professional, on time and knowledgeable. Mark went out of his way to make sure my appliance was…read morerepaired correctly

I called Taylored to come fix our G E dishwasher. They are from Muskegon/Norton shores area. When…read moreI went to the web to find a business in small appliance repairs. I chose Taylored because they were near Twin Lake and had a 5 stars. They sent Jake (technician) who came our home the next to repair our dishwasher. Jake was professional while at our home. Seemed knowledgeable in his area (small appliance repairs) . Completed the job and left house clean. He was kind in answering at all my questions. Very friendly during his time at our home. I was pleased when I looked at my bill. Their prices are really fair. I would recommend if you have a household appliance that needs repaired. I definitely would suggest you give them a call. I know I will 616.805.9626

Toby came to our house to give us an estimate on repairing our LG washer. After 2 weeks of trying…read moreto contact him and get a response he finally said he was not going to do the repair even though I agreed to pay his estimated cost. I've wasted 2 weeks waiting for a guy who indicated that he could do the work and suggested that we call to try to get parts under warranty from LG. Now, I have to start over.

Toby McCormick is a scammer. He came to my house to repair a dryer that was not heating. He charged…read more$135 (which is VERY EXPENSIVE) and told me there was nothing wrong with the dryer. The dryer was still not heating and at this point he never returned calls for texts for weeks. Another repair person came and found that the problem was simply that a heating coil had gone bad. Pretty typical issue with dryers and very easy to troubleshoot. Repair man fixed it and when I asked toby that the dryer had been fixed and I wanted my $135 back since he completely missed the diagnosis and never answer the phone to come fix the dryer he finally replied (weeks after) and said he won't refund anything. After speaking with my housekeeper and the repair man that fixed the dryer the both knew of him as a scammer and told me how he was fired from Samsung for scamming the company and not properly fixing appliances. If you're in need of appliance repairs in west michigan AVOID this company.

Alex is very efficient and knows exact what needs to be done, installed my washing machine…read morebeautifully!

My dryer stopped working and was 18 years old so was on fence about repairing or replacing. Dryer…read moreworked when I held the start button in so was hoping was a minor fix. I called Dadd's and told him age of the dryer and he strongly encouraged a repair. He said it could be as low as $130 for a minor repair or $200 at most. He said it was $90 for diagnostic and no charge for travel. He came out 2 days later and was 3 hours into his arrival window. After no more than 5 minutes he said I had a busted belt and I was happy thinking I'd be on the low end of his service charge. He didn't say anything further and took dryer apart to replace it. After a couple of belts he did find one that fit and installed it and then announced my bill was $200. I was a little surprised cuz the work he did couldn't have taken more than 15 minutes and he'd told me on the phone he billed for labor by the quarter hour and didn't know why this small job wouldn't qualify for the $130 price he quoted me on the phone for something that took about 15 minutes! I let him know I wasn't thrilled and he started quoting other places that were allegedly much higher for just a service call instead of explaining his pricing. He never even offered me an itemized bill either showing exactly how he justified that price either! In retrospect I should have demanded one. I thought all professionals would do that for repairs! He didn't even offer a receipt either although I did pay with a check. I thought he was a little unscrupulous quoting me $70 cheaper on the phone than what he charged when the work was done--especially when I would have been hesitant to put $200 dollars more into that old of a dryer--and he was aware of the age of my dryer! I also looked up the serial # of my belt and it was only $10 on Amazon--so if was $90 for diagnostic and $10 for belt he charged me $100 for 15 minutes of work! I would not recommend this company.

Had a problem with my dishwasher. He was the only.one that figured it out. The quality of workers…read moreamazing! So much experience very worth the money!

I would recommend you DON'T use Lakeshore Appliance repair. I called them to do a repair on my…read moreelectric range , which he diagnosed correctly what was wrong. He ordered a part which came in incorrect and ordered another and when they were incorrect he said I give up and left. He had already collected $135 for the job which I never got back. Called Bekins and they came in fixed it, with the right part right away.