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Terry's Sewer

4.6 (26 reviews)
Open Open 24 hours

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12 years ago

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3 years ago

Thorough and explained everything while going through the process. Will definitely recommend him.

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4 years ago

Justin does a good job, is candid and competent. Does not try to sell an unnecessary service. I appreciate the guidance that he provides.

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4 years ago

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Review Highlights - Terry's Sewer

Justin responded to my call within the hour and was at our house that afternoon.

Mentioned in 8 reviews

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You might also consider

Chicago Sewer and Drain Professionals

Chicago Sewer and Drain Professionals

(121 reviews)

I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

Stay away from this company. They cannot be trusted, they left my house destroyed with 10 holes all…read moreover my laundry room and a basement bathroom after paying 12,000. We initially contacted the company to fix a clogged kitchen sink. Before they arrived, we clearly explained that rodding had already been attempted and did not work, and that we needed someone equipped with a camera inspection to locate the clog. When they arrived, they insisted on trying rodding again, saying their machine was more powerful. After several hours, the clog remained. My stairs carpet was full of mud after they left.. They returned another day to troubleshoot, but the camera they had was too large to see inside the pipes which again we had requested a thinner one from the start. Tomas indicated that they needed to do one , two small openings max to locate the clogged pipe. However, this escalated to ten holes throughout the laundry room walls and ceiling, as well as the basement bathroom walls and ceiling. He changed a pipe in the bathroom for no reason. To justify that he opened holes on the bathroom tha had nothing to do with the kitchen sink? Eventually, they discovered that the pipe leading to the outside of the house was collapsed. The solution was to excavate under the house, outside concrete stairs, under deck to fix the pipe. My husband proposed the solution to reroute the kitchen drain through the laundry room floor to connect to the city pipe. They said they needed to come next day to hydrojet and find the city pipe, plus 3 days to do the work. The quoted $12,000 which we felt was a lot of money but we had no kitchen sink for over a week now, 10 holes on the house, and not thinking clearly at this point. We accepted given the stressful situation, we agreed and paid $6,000 upfront. The work was completed in less than eight hours (versus 3 days) far less time and effort than represented. He promised us before starting that he will send someone to cover all the holes. Well he never sent anyone. After a couple weeks we texted and he gave us some BS excuse that he wanted to make sure he sent someone good, didn't mater the cost. A month later, same story, that the job is to small foe him to find someone (10 hold is small? I cannot imagine how much wrost could have been if we let him excavate towards the outside of the house. In summary he can't be trusted, his words means nothing. Do not pay him until you are satisfied. I File a formal complaint with the Better Business Bureau (BBB), and he didn't even answered, that is how much he cares. So i am going to leave this review in every place they are advertised and every moms, community facebook pages from north riverside to 10 miles around.

Terry's Sewer - plumbing - Updated May 2026

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