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    Chicago Sewer and Drain Professionals

    4.7 (122 reviews)
    Closed 7:00 am - 6:30 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - Chicago Sewer and Drain Professionals

    Drain installation

    Drain repair

    Hydro-jetting

    13 More Services

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - Chicago Sewer and Drain Professionals

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    Reviews With Photos

    Y PVC pipe replaced
    Jose G.

    Thomas and his son were very professional and diagnosed our issue right away. Thomas was straight to the point and takes the time to show you what's wrong and explain everything. We had a Y sewer line that was cracked and incomplete. Roots were growing and causing a huge block causing backup. They removed it and replaced with PVC pipe and hydro jetting. They are clean and also make sure to clean up after themself. Highly recommend. They gave us a fair quote & price. Go with these guys if you want it professionally done.

    Kristen E.

    Chicago Sewer & Drain was very responsive to my Yelp request after the work was out of the scope of another plumbing company. They arrived within 30 minutes of my first message, assessed the situation, explained the options, and provided a quote for hydraflushing. Unfortunately, the issue was larger than that so they explained the issue, showed me camera images inside my water line, and we discussed options. They took the time to make sure I understood the issue - and how/why it happened. They provided me with an estimate and we scheduled the rest of the work for Sunday (didn't charge for time and a half). Sunday was a huge project - excavating layers of cement and tile so the work carried over to Monday. They called each time 15-30 minutes prior to arrival, provided options along the way, and answered all my million questions! They finished the work and sent me videos and photos to ensure the work was completed. They also called to explain findings and tell me what was fixed/replaced/added. They let me know to reach out anytime if something comes up or if I have any further questions. They cleaned up the area while also tarping my wood floor, washer/dryer, and carpeted area. What started as a clogged toilet turned into a HUGE project, but I'm grateful I found this company because they were honest, hardworking, professional, and understood it was urgent.

    Quick check valve
    Steven M.

    Thomas came out and assessed my basement plumbing situation quickly and accurately. We had several sewer issues including periodic flooding anytime the city main backed up from the street during super heavy rains. Thomas worked with me to craft an economical solution and then his team got right tow work. Dave, Romero, & Raul were a 3-man sewer swat team. They worked quickly and kept me informed all along the way. We felt like they worked on our home as if it were their own - with care and respect. Thomas and his team were phenomenal. We would highly recommend them to anyone with flooding and/or sewer issues. Thank you, men.

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    5 months ago

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    1 year ago

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    3 months ago

    Fast, responsive, and helpful. They were able to come the day I called and fixed my issue within an hour.

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    4 months ago

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    5 months ago

    Overall good experience with quick response on our inquiry, easy communication and knowledgeable.

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    11 months ago

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    10 months ago

    Excellent service and communication. Toilet now works better than any in recent memory.

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    9 months ago

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    Business owner information

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    Thomas P.

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    2 years ago

    Responded very quickly, came the same day we reached out and do an amazing job without ripping you off like others.

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    Page 1 of 4

    Ask the Community - Chicago Sewer and Drain Professionals

    Review Highlights - Chicago Sewer and Drain Professionals

    Thomas was straight to the point and takes the time to show you what's wrong and explain everything.

    Mentioned in 36 reviews

    Read more highlights

    Preferred Professional Plumbing

    Preferred Professional Plumbing

    4.7
    (51 reviews)

    The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.

    Grant is a professional who operates his business with integrity and a strong customer focus. He…read morehas helped me with several issues over the years, ranging from a leaky faucet to replacing a garbage disposal unit that was at the end of it's life. He's always punctual, works to understand exactly what the problem is I am having, and suggests several options for me to choose from on how to fix the problem at a fair price. I would strongly recommend his services in the Lombard area. With the recent boom in Private Equity-owned combination HVAC, Plumbing, and Electrical companies in the area, you'll not find a better run locally owned plumber.

    Chicago Sewer and Drain Professionals - plumbing - Updated June 2026

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