I called On The Go roadside assistance for help with a flat tire and they got me back on track…read morewithin 30 minutes. Throughout the interaction, they were very professional, prompt and never condescending. Their prices are very reasonable too for such a critical service! Overall, I'll highly recommend this business for anyone stuck in an unfortunate situation needing assistance.

Great service and reasonable price. Friendly staff with super helpful assistance. This is exactly…read morethe place and service I am looking for.

The world would be a better place if everyone was as capable, reasonable and friendly as Mike…read more Thank you, Mike, for helping me tow my car, even as we had to improvise to get it up my driveway.

Great Communication, super friendly and cares about the vehicle. Went the extra mile to make sure I…read morewas comfortable with what he was doing, took many pictures! Great job!

I was stuck at burrito factory with a flat and JD came out within an hour to fix my tire. It was…read moresuper affordable and way less stressful than waiting for a tow truck! Would definitely recommend to anyone in a jam and I now have him on speed dial in case of another flat! Thanks JD you're the best!!

My Telsa Model 3 tire ran flat while coming home. I contacted them and they contacted me right…read moreaway, answered all the questions and set up an appointment the next day. Next day comes they came at the time they said, install was a little over an hour for all 4 tires. Price was great service was top notch. Would Highly recommend this place.

I have lived in the Bay Area in both Palo Alto and Los Altos for over 35 years ago, and Ellison's…read morehas blessed me time and time again by being there for me in crisis, often through AAA. As the technology gets better by calling a tow truck through the app and getting assigned to one right away, it has become more seamless, efficient, and quicker. It's so easy today and so fast. My last few experiences have been amazing. Today, I got the best tow truck driver ever, Jose Ruedda!!! Very meticulous with the details. He made sure he didn't drive over the neighbor's plants on our tight driveway, and then went to extra precaution to put my M3 on the flatbed, since it has a low profile and scrapes easily. He put extra wood beneath to get it up--which I hadn't seen before, which I really appreciated. He checked in with me about whether we should drive it up, or have it pulled up with the car in neutral. You can tell he just really cares about the car and doesn't take shortcuts. In the end, we also swapped quick stories about our torn meniscuses and he gave me a bunch of good tips on how to get better!

In May, my tire blew out on Junipero Serra Boulevard behind Stanford, causing my car to hit the…read moremedian. Jose Ruedo arrived quickly to assess the damage, and I couldn't have asked for better service during such a stressful situation. Jose was professional, knowledgeable, and incredibly helpful. He carefully evaluated my vehicle, explained my options, and recommended towing it to a reputable local auto body shop. He handled the entire towing process efficiently and with great care, making a difficult experience much easier. I truly appreciated Jose's calm demeanor, professionalism, and willingness to go above and beyond. If you ever find yourself needing roadside assistance or a tow, I highly recommend Jose Ruedo. Thank you for turning a stressful day into a much more manageable one!

Fast, reliable towing service with friendly staff--got me back where I needed to be quickly! today.read more

A family member recently passed, and we needed to have his hybrid car towed to the dealer as it had…read moresat in the parking garage for over three years. Basically a brand new car, this hybrid was dead, no power at all. I filled out the Yelp information stating the make and model of the car, the location in a parking garage and the circumstances of why I needed the tow. I had Yelp send out projects to four towing services. I chose ABC Road Services [I am confused by the different company name, listed in Google as F&G Towing, instead of ABC Road Services as listed in Yelp ...], as they were the cheapest quote. . . and the owner said he may be able to fix the problem without a tow. The owner came over and tried to charge the car's auxiliary battery. No go. He told me after fifteen minutes of attempted charging, that the battery was dead and the hybrid battery also had no power, and that we needed to tow the car. However, since the aux battery was dead, the car could not be put in reverse. Also, the flatbed he brought was too high to carry the car through the garage. He suggested buying a new battery to get power to place the car in neutral to roll it out to the truck. I went out to purchase a new replacement auxiliary battery and scheduled to have the tow company return the next day (as the dealer had already closed). Another tech came out, and first wanted to try charging the aux battery again. It worked! There was enough charge to start the vehicle, with no need for replacing the battery or towing the car to the dealer. The problem, according to the first technician, was that the charger that the owner brought was not compatible with the 12v battery. The second tech had a 12v charger. He told me to keep it running to charge the aux battery. He then left for another job. Unfortunately, after running the car for five minutes to charge up the battery, I turned off the car and it promptly died - again, no power. As I found out later through research, these hybrids often do not have alternators to regulate the battery charge, relying instead on regeneration by braking and by engine power. The first tech still was busy with another tow, and a second tech came out to switch out the battery. Viola! Power restored and the car could shut down without losing power! I followed his advice and put in a gas stabilizer and drove the car out to a gas station to fill up the tank. Fortunately, no extra charge for the first visit, as well as the two techs that came out. And since I didn't actually need a tow, I did not need to pay for towing. HOWEVER, if I did need a tow, the owner quoted $145 for tow up to 8 miles. The dealer was 5 miles away, so not bad. The first tech, asked me what had been quoted to me by the owner, and when I told him the tech said "Honestly, it will be $195 for the tow." Why the difference? I do not know, but that price change worried me. So, for the owner to give me the wrong quote upfront, and for the worries caused to me for due to the inability to charge the aux battery in the first place, I had to take off two stars for this review. If the two techs were the only ones I had to deal with, I would have given 5 stars for their time and service.

Enrique showed up lightning fast on a Saturday morning and I defintely woke him up, so I really…read moreappreciate you! Enrique is a really good dude and he is thorough in his work. He explains everything and will even teach you about your car. Enrique will be in my phone as my go to for any future roadside assistance needs. Thanks my man and appreciate you! Glad I chose to call you!

Enrique Gonzales owns and runs University Tow. He is a 100% straight shooter. No upsells or last…read moreminute extra charges. The price he quoted you is the price you pay. He really cares about your car and is especially careful not to scratch or damage it in any way. A lot of tow drivers are impatient and will just unhook you and drop you off and it's your problem to get your car exactly where you want it. Not Enrique. He cheerfully goes the extra mile and your satisfaction is very important to him. There is only one bad review I could find among a huge number of five star reviews. I asked him about this outlier and it really should've been deleted by Google. It was a woman who was confusing him with a University Tow that is located in Nevada and was irate when he declined to take on an urgent job many hundreds of miles away. If I could give University Tow 6 stars I would.

The best, fastest, and most cost-effective service out there!…read moreA friendly guy and a family-run business that delivers exactly what you need! Excellent service!!!!

When my girlfriend locked her keys in the car, these guys answered the phone , got my info, and…read moredrove straight to her taking only like 30 min. It was all so quick and they take a-lot of different payment options. If you're in Mountain View or nearby, these guys are solid!

Excellent service and very grateful for Dynasty tow. I needed to tow a classic car with locked…read morebrakes and a DEAD dead battery. Of course it's parked perpendicular to the street and the street is lined completely with cars on both sides. Edgar was prompt, professional, and quick. He wrapped a towel around the hitch to prevent scraping on the underside of the car. A little detail I greatly appreciate. Little details make the difference of true value (not just the cheapest, slapdash job). Thankful!

You need him, Edgar delivers. Most accurate and on time person, forget about his business is Edgar…read more I do a lot of business with him because of the type of job i have and every time he did an amazing job.

We had been waiting for 4 hours for our insurance to send a tow truck. Not happy. So we called…read moreA's Towing and they were there within 20 minutes. They understood our frustration and were able to help us get our vehicle towed to the mechanic.

I am so thankful for this tow company tonight. I came out of an appointment to a flat tire at about…read more5 pm. With tire stores about to close and Bay Area traffic I wasn't sure how all this was going to work out. Joey helped me so much to have a driver to me in about 15 minutes. I couldn't believe it as my towing provider said it would be an hour. They had me to Big O Tires in no time and Big O jumped in and fixed the tire super quick. I can honestly say it was a miracle that took place in front of me. I am so grateful for people who jump in when we need help. Truly. I cannot recommend A's towing enough. They are a stellar service and they care about people. Joey, thank you. I appreciate you.

I'm so glad that these guys were able to help me! Called Tesla roadside service, then called…read moreProsperity services and they charged half of what Tesla quoted me. I was able to immediately tell that they charge fairly without the fluff. Service was quick and professional! I've felt so scammed by other auto repairs but these guys at Prosperity are down to earth, honest and ready to genuinely help you. All of these are rare qualities that I really appreciated from Prosperity! Will be working with them for any auto repairs in the future.

I work at VAPAHCS (VA) in Palo Alto. Raj arrived at the hospital. He arrived quickly, got the tire…read moreremoved and repaired quickly. Please think of him and his service if you get a flat and need it repaired quickly. He even provides discounts for 1st responders and veterans. Thank you