I came in and the store manager Susi wouldn't price match the VR1 price to Walmart. I showed her…read moreonline that the retail price in store was $26 and she kept saying it was online price only. Ended up just buying it in person at Walmart. I don't understand why they have a lowest price guarantee and then they don't honor it. More so I don't understand how instead of making the sale they didn't get anything.

Bro this place legit sucks man. The manager susi is HORRIBLE. Walked in today to legit 10 people in…read moreline and only one person was on the register. The manager Susi instead of helping was on the phone. Get off the phone and get these people out of here. This isn't the first time though she legit can't do anything right in that store.

Just bought my coolant here. Milagros was awesome. She was very transparent and helpful. Overall…read moregreat service would make this shop my go to:).

Way better then auto zone , they actually know about cars unlike AutoZone they go based off…read morecomputer information and know nothing .

Integrity and customer support was amazing!! Manager Tony…read moreand his crew did a great job helping me find a solution when Odyssey Battery Comp refused to honor their warranty on a 4 month old battery. Tony got their regional reps involved, kept me informed. They provided me a new NAPA brand AGM. For that I am very very grateful.

Terrible TERRIBLE customer service. Just go to Amazon. Tried to use this location in a pinch, being…read morein the military I wasn't able to leave work early enough, and ended up getting there to pick my ALREADY PAID FOR, ONLINE ORDER up a couple minutes before closing. The associate, who was locking the doors EARLY wouldn't just grab the part for me. I drove 30 miles to get this part which I needed same day, just to have the associate laugh at me and say no. Before the posted hours were closed. I completely see why Amazon is taking over, and will be utilizing them moving forward. Very disappointed in this location.

Service fast for quick find…read more Knowledge of their merchandise is commendable. Staff always ready to help. Purchased what we needed for my car , an additive to help clean catalytic converter ... lol I think ... that's hubby's expertise !!!

I just came in for the first time because they have a killer bundle deal on the motor oil and oil…read morefilter. Justin has some of the best customer service skills I've ever experienced. Just a genuinely great, helpful guy who is good at what he does!

I never thought that I would purchase a past rental car but so thankful that I stopped in to check…read moreit out. Rick met me outside and was happy to hang out with me even at 105 I ended up finding the truck I wanted for the price and payment that I needed. The overall experience was very quick and easy and will no doubt go back when I need another vehicle, check it out and ask for Rick.

Bought a "certified" car. It came with a leak. The manager ERIC gave me the runaround for MONTHS…read moreuntil I got the DISTRICT MANAGER involved. She then took care of everything in HOURS. ERIC is a rude, incompetent, condescending, arrogant, jerk- with 0 customer service skills. Britney ( in the loan dept) was AMAZING, she helped all she could. The district manager was spectacular! Handled it all and even covered the rental Eric said was "impossible to provide". Eric should be fired for the way he handled this. I do NOT recommend dealing with Him in any capacity. If you must go there ask for BRITNEY- she provided wonderful customer service. Edited: Lisa if YOU would like to contact me, feel free to reach out- Contact britney she has all of my information. And she knows exactly who I am so it won't be too difficult for you.

Thank you Jose for staying open yesterday for us so we could purchase the battery we needed. This…read moreplace has excellent service and I highly recommend them for your auto parts needs. They also have one in Riverside and Rialto! THANK YOU AGAIN!!!!

I was interested in few cars here. It's a family owned business and Riley was on point with helping…read moreme choose my vehicle. Found one I fell in love with but the monthly payments were too high. So I looked at lower price vehicles yet it still continued to be high monthly with deposit down. He found one in price range and just needed deposit from my laws. Took them a week and when I called back the sister said was sold. She said would order another Subaru outback but 2 months later I still see none. I was planning on purchasing here but now not so sure. Looking now at other dealerahips.

We were looking for a Chevy Tahoe and we went to several places and were shortly disillusioned by…read morethe bait and switch marketing. My husband was pre approved for several cars and this dealership was the only one that not only gave us the amount stated in the approval but lowered the price! They were so transparent, easy to work with! They even threw in new carpets for our Tahoe!!! We will be doing business here again. Thank you so much! We love our car!

I highly recommend Edwin from Raceway Ford. He has been our company's truck sales representative…read morefor the past eight years, and it has been a pleasure working with him. Edwin consistently provides excellent customer service and is professional, reliable, knowledgeable, and responsive. He makes the truck purchasing process smooth and straightforward, ensuring our company's needs are always met. I truly appreciate the strong business relationship we have built over the years. Thank you, Edwin, for your outstanding service and continued support. I look forward to working together for many more years. Cirilo R

Negative Stars if possible…read more I'm a Ford Guy, I take good care of my Ford's and they take good care of me. I'm new to Moreno Valley, and only about 2.5 miles up the road from "RACEWAY FORD" but after my first ( and last ) experience with them, I will NEVER go back. I'll make the 17 mile drive to "FRITTS FORD, RIVERSIDE" they are absolutely worth it, and when I purchase my next Ford ( very soon ) it'll be with them. I called the "Service Department" ( at Raceway Ford ) to have the transmission fluid changed in my truck. I spoke to Kris in the Service Dept. and he told me that I could bring in my truck either Wednesday or Thursday at 0700hrs, that he opens the shop and would take my truck to be serviced, that the service takes approximately three hours. He said they would give me a ride home and then call me when the truck was ready for pickup. He assured me that I would have it that afternoon. I told him that I would call right back to confirm an appointment with him, I then gave my name and ended the call. I called back within ten minutes and this time I spoke with Craig, I explained that I would be available for Wednesday Morning and about the conversation I just had moments before with Kris, he asked my name and confirmed my appointment for Wednesday. Wednesday Morning I arrive at 0645hrs and wait for them to open, when they do, I'm the first customer there, and as I'm prepared to drop off my truck the Associate helping me explains that there's no appointment for my truck. I explained that I spoke with Kris, gave the date and time of the call, and that I had his name locked in with the number. Immediately another Associate walks in with coffee and doughnut in hand, the person assisting me turns to him and says "Craig, did you talk to someone about a transmission service for this morning or schedule an appointment?" Craig responds "No I didn't" while looking at me. The person assisting me then turns back to me and says "that's Craig, he said he didn't speak with you" and then I asked "who's Kris, he's the first man I spoke with the other day?" Then I saw the business cards on his counter with his name on it "Kris" and I asked him "both of you spoke with me, but neither one remembers now" and he responds "I'm sorry, you can leave your truck here, it's gonna take a few days to get serviced though" he then explained that they just came out of a meeting with management because they were twenty three cars behind, and management was angry. The two Associates lied to me, then made up excuses and blamed the manager. These guys are incompetent, I immediately left. AVOID RACEWAY FORD!!! Kris and Craig will lie to you, and Kris will talk badly about his manager to the public. "Fritts Ford, Riverside" was Great, I will continue to take All my future business there, they are Very Professional, Kind and Respectful!