Beautiful Cadillac Nice service…read more On time We had a professional driver Recommend to everyone to try them

Only received half of the booked trip. Booked a pickup from home to the airport with a return date…read morea week later, which was a pickup from the airport to return back home for seven people. Booked well in advance, over a month out. About three weeks before our departure date, I saw my credit card was charged $200, which wasn't the agreed upon price (it was actually more). When I called, the man who answers the phone said he mistakenly charged my card for someone else's trip. I was issued a refund right away which wasn't a concern at the time (but should have been). I was a little anxious about the pickup, which was to be at 3:45am, since the company already seemed to be a little shady however the pickup was fine. Then exactly one week later, NO ONE came for the pickup at the airport. Our flight came in at 10pm and we waited 40 minutes. Mind you there were seven of us, with four kids from 16-8 years of age. We waited at both the regular passenger pickup and also at zero level (we split our group up to wait). Nothing better than being gone for a week to discover we have no ride home at 10:45pm. We ended up taking two taxis home. I read a previous review which said another big party never got picked up. Along with the erroneous charge beforehand, I felt like the company was a little shady and guess what?!?! They are. We tried to contact the driver and the main business line that night but never received an answer. When I called to request a refund for our return trip home, the man on the phone was extremely apathetic and didn't even seem to realize we hadn't paid for the initial pickup from home yet. Would never use them again and if you choose to do so, make sure you have Uber or taxi backup available.

I can't say enough good stuff about Mark and the team of drivers that helped us on our most recent…read moretrip to Las Vegas. Mark was extremely communicative all throughout the process and I had no doubt that the level of service we'd receive once we arrived would be excellent given the initial touch points with Mark. I would highly recommend this car service for anyone traveling to Las Vegas, especially those traveling with young children who need car seats, like us.

I left FIVE messages over THREE days at their published phone number to schedule a car service to…read morethe airport. Not a single response from this company. Book critical travel with a company that actually answers the phone.

I would highly recommend Laz if you are in need of a driver. I recently hired Laz for an early…read moremorning ride to the airport & I truly appreciated his very reasonable rates, his communication with me before my ride & the fact that he arrived on time at my place, even before the sun was up! Also, his Tesla is immaculate. And I enjoyed my conversation with him, but I think the most important thing I'd like to mention in this review is that as a female, I felt completely at ease with him and safe with him & would recommend him to any woman that wants to hire a driver that you cant trust and not be worried about your personal safety at any point! I found Laz to be a true gentleman in every sense of that word, and he will be the first person I reach out to next time I need a ride!

Laz was very courteous, caring, and personable. Excellent driver. It was a great experience being…read moredriven by him in his beautiful Tesla. Picked us up from one of the strip resorts and drove us to downtown Summerlin for dinner. When we were done, we just wanted to cruise down the strip and take in the scenery. I would definitely recommend him. I will be using him again.

Prestige Limo are the best...great driver...had a blast...would definitely recommend for you party…read morebus or just transportation needs....

We get phone calls from these clowns several times a week. When we answer the phone, there is no…read moreone there. Then, the phone rings, again, and again, and again. I called their number, and their voicemail box is full. This needs to stop.

This number calls my house at 3AM- it's silent, no one there. When I hang up, the phone rings again…read moreimmediately. This would repeat time and again but I just take the phone off of the hook. These harassing phone calls must stop. It's been going on for weeks. I just take the phone off of the hook each night so it doesn't wake me, but the other night I forgot and sure enough- this idiot called.

We made a reservation to celebrate a 50th wedding anniversary and paid a 50% deposit. The…read morecelebration was for my husbands parents. My husband is a firefighter, as is his brother. My husband was sent last week to SoCal to fight fires, his brother, held on duty. We called with 8 days notice to cancel, as the celebration is for their parents, and they are unable to be here. At first, no refund of deposit...then, just 1/3. Then, after my review, we received another 1/3, so in good faith, I took down my review. Reassured by his additional payment, I was confident he would make us whole, or, provide a reasonable alternative. We have repeatedly asked for a copy of the confirmation email and a copy of his cancelation policy, and to date, have not received anything. At our last correspondence he indicated he is "done" and requested we "stop". I'm disappointed in the lack of professionalism displayed and, lack of understanding that our cancelation is the result of a natural disaster. This was not a change of our mind or plans, it was a circumstance beyond our control. Absurdly poor business. Will not recommend. Update: the owner continues to behave unprofessionally. Extremely disappointing. UPDATE: the owner just messaged me "insane person you will get your money when your trap is closed" UPDATE: after being inundated with messages via text, yelp and FB messenger the owner is threatening me with legal action for this yelp review. This review is factual, professional and fair. It reflects what Yelp is meant to be, honest reviews by customers. It will not be removed. I have notified Yelp. 1.30.18 As noted above, I repeatedly asked the owner of the business I honestly reviewed to discontinue contacting me after numerous text messages that we unprofessional and inappropriate. It worked, for a while. His comment is now below, and it is just a glimpse of the harassment I have received for my honest and factual review. Update: Below is one more example of the types of communication I have dealt with. Name calling, derogatory, inflammatory comments. My sister in law and I have asked, repeatedly asked owner to stop contacting us. To no avail.

I can't believe I forgot to leave a review! So a year ago we used West Coast for our wedding and it…read morewas THE BEST EXPERIENCE. We had it kinda complicated with 3 cars and different pick up/drop off/etc and the fleet handled it flawlessly. Everyone was on time, the drivers were great, and Aaron hooked it up!! We have to say this was one of the best moments of our wedding!! Thank you Aaron!!!

Their phone number has not been available for 3 weeks, so I opted to book online. What a joke, I…read morehave put in 3 reservations, with it saying they will contact you to confirm. 2 weeks later...NOTHING They don't even deserve a star.

I'll give 1 star because our driver Dale was nice. We typically just get a car or limo after…read morebaggage claim but it was my wifes 50th and i thought it would be cool to have it all setup beforehand. I was WRONG. Buyer be aware on this deal, very fishy IMO. They tell you $80.00 for a transfer to your hotel from the airport. Bottle of Champaign, Fees and Taxes included. Here is what they DON'T tell you... You only get 1 hour for the $80 and your Time starts when your airline lands. Not sure if anyone has been to McCarren but the chances of you getting from Runway to gate to baggage claim then to a hotel on the strip in 1 hour is IMPOSSIBLE. Make sure you understand this because we didn't and our $80.00 Limo ride turned into $180 really quick. Because another thing they don't mention is only taxes and fees are included in the 1st hour NOT the second hour. Plus we didn't feel like it was our Drivers fault so we didn't want to not Tip him. Better to pay a little extra and just get a Limo after you get your baggage unless you are good with paying double.

Salim and his team did an amazing job in picking us up and getting us to our hotel for services on…read moretime. Professional and attentive to our needs and made our trip pleasurable. When you need a car give this guys a call!!

This review is solely based on the booking experience, I will update after utilizing service. I…read morereached out via Yelp to this company and several others in an effort to find transportation for a large group to and from the airport. The owner was super quick to respond and was able to give us an excellent quote. Within 24 hours the contract was done and I am so relieved to be able to mark this off my list of last minute things to wrap up. Looking forward to starting our Mexico trip off right, by kicking back in a luxury bus instead of fighting traffic and finding parking.

I booked a limo service with Peter to pick me up at the airport, provide transportation to and from…read morethe football game the next day, and then take me to the airport the following Tuesday morning. I paid 100% in advance. I was picked up by the airport nearly one hour late. When the driver, Taylor, got out of the car a huge cloud of marijuana smoke came out with him. It wasn't a limo or town car but an older model, dirty Mercedes - perhaps 15 years old, very small with a tiny backseat. There barely any room for my carryon bag in his trunk - and I had to cram into the back seat because he had a dog in the front seat with him. Taylor was pretty spaced out and had trouble finding my hotel, the Vdarra. He was also unfamiliar with other Vegas landmarks - like the Aria, the Bellagio, Park MGM. I had to pull out my phone to help him navigate to my hotel. He apologized for being late and not having a town car or limo - but he said the limo had been locked up or repo'd and Peter was working to get it out. I was really worried that he lacked the competence to pick me up for the game - so after confirming he was the driver for the next day, I showed him that he should pick me up at the exact same spot he dropped me off at - and I explained it was critical that he wasn't late. I also reminded him a friend would be joining me, so we would need a bigger car or at least the front seat free of his dog. Taylor no-showed the next day of course. We called, texted, yelp-messaged and availed ourselves of every contact number we had. No one answered. No one came. After about 75 minutes of this we took a taxi. About 3 hours later, Taylor texted and said he was sorry - he didn't realize his phone was on vibrate and missed all of our texts and phone calls. He claimed he was there the whole time, however (he absolutely wasn't). Peter also yelp-messaged about the same time saying "Let me try!" and nothing more. He refused my requests to call me. After the game, surprise-surprise, they no-showed again. We waited about an hour and a half in the designated meeting spot with no response to phone calls or texts. Eventually, found a free driver to take us back to the hotel for $100. And again, with no surprise, they no-showed the pre-booked trip to the airport. Still no call or contact from Peter and team. While their rate was very competitive, this company is a clown act. If you must book them, absolutely do not pay in advance and I would never, ever, trust them with anything important.

Really really nice guy in person and was a last minute booking. Price was good. The limo was great…read morebut it was too hot to not have any Air conditioning :( would have been 5 stars if it was available. But I highly recommend the driver and the car otherwise! Update since posting... driver is continuously harassing me to take this post down. I'm very upset at his unprofessionalism and threatening to sue stating I'm not a customer. I am not going to take down an honest review! Good luck to you and your business but I will not be harassed and I've attached my receipt for proof. It was night time so staging the limo in the sun would not have much to do with it.