Well I never do this unless I felt it was necessary. I brought a dress in for alterations it was a…read moredress I was going to wear for my 50th birthday. Family were coming in for a dinner party. I dropped it off on 10/8. When I dropped it off I had told them I would be wearing it on the 20th. I was told it should take about a week, I went in on the 18th and it wasn't ready. The alteration person had a family emergency, so I asked for the dress back and he said we can't get to it. It's in a place only that particular person can get to. So now I have no dress my entire family flew in. I decided to wear a dress I had in my closet. I finally picked up the dress and let's just say I need to take it somewhere else to get it finished. I was also charged For the service. They seemed so nonchalant about the whole thing. It really upset me. I went through so much trouble to find the dress and I couldn't wear it and it's not even done properly.

I've had several items cleaned here in the past few months and they've done a good job. Last week…read morethey cleaned my favorite cotton sweater and stretched out the bottom to the point it looks baggy. Not pleased.

Super nice people, always somebody available, my quilt came back, nice and clean and in great…read morecondition!

Great Quality, but Watch the Bill! I recently used Tide…read moreCleaners for a mix of wash & fold, professional pressing, and dry cleaning. Overall, I'm very satisfied with the results, though there's one caveat to keep in mind. The Good: * Perfect Press: My dress shirts and slacks came back crisp and perfectly pressed. They clearly take pride in the "finish" of the clothes. * Reliable Dry Cleaning: I had a few delicate items that needed extra care, and they handled them perfectly with no weird chemical smells or damage. * Convenience: The drop-off and pickup process is seamless, and the staff is always professional. The Not-So-Good: * Premium Pricing: While the service is top-tier, the prices were definitely higher than I expected. If you are looking for the cheapest option in town, this might not be it. You are definitely paying a premium for the brand name and the convenience. Final Verdict: I'll definitely be back for my high-quality items that need a professional touch, but I might be more selective about what I bring here given the cost. If you value quality over a bargain, they are a great choice!

Am so happy and surprised to find Lapels replacing the horrid "green" dry cleaners that was at that…read morelocation outside of Sun City. Lapels is professional, charges market rates, is convenient to Sun City and Indian Land and really does a great job cleaning and pressing your clothing. I am a unit commissioner with Scouts, USA so when I dropped off my uniform for cleaning, the kind lady offered me a 15% discount. Can't beat that. And when I picked up the clean uniform it was perfect. They send cleaning to their main plant in Tega Cay so there is about a two day turn-around. Very nice people and a good cleaner to try.

A beautiful cleaners. Laundry and dry cleaning come back on hangers with special paper shoulder…read morecovers and are neatly ironed to perfection. And if you are into green ecology movements, they pride themselves in natural, least damage to the environment cleaners. But...they do not know how to do French cuff shirts or tuxedo shirts. It is a mystery to them and they cannot understand that slamming the shirt into the pressing press gives you a shirt with the canvas pattern on the folder up cuff. Totally unacceptable. And they are very expensive. Shirts are $2.25 plus tax. To me that is way out-of-bounds and good luck with them continuing to get business at that level. competitors do at least as good with the laundry and dry cleaning and are less cost. Staffed by Korean workers, there is a language problem if you wander away from basic laundry terms. I will not return, taking my shirts up the road to a competitor.

I brought in 2 Shirts to have Altered. With one of the shirts, they hemmed only one sleeve and…read more'not' the other. They said it would be ready this past Monday....it was not. It wasn't ready until Wednesday and I had to delay my trip to ensure I had the new shirt. They didn't offer any type of discount or say they were sorry for the mistake in not hemming both sleeves the 1st time nor the extra 2day delay in getting the shirt back. VERY POOR CUSTOMER SERVICE.

Major shoutout to the lady running this place…read more My puppy had messed up my Yeezy's and after reading her alterations reviews, I decided to give her a shot and I'm sooooo glad I did! Not only was she able to repair it, but it only costed me $12. Now I didn't expect her to completely restitch the shoe back exactly how it was, but she was able to make it less noticeable. Now I can wear my shoes outside. I'll be back to bring a jacket in that I need to have altered.

Ruby did an amazing job altering my wife and I's wedding day attire. Ruby turned my wife's suit…read morefrom a flare leg pantsuit into a custom tapered ankle pant. She received so many compliments on her suit! It turned out better than she could've asked for and my dress was GORGEOUS!!! Perfect fit and made me feel like a real life Disney princess. Would 1000% recommend!!

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

great cleaner, very friendly, professional service, good value!!…read moreVery timely and thorough, great customer service!!

I had a great experience here. I came here to drop off a huge load of my husband's clothes to be…read morelaundered. Jay was very friendly and informative. When I picked up the clothes, they were all in good condition and nothing was missing. Prices aren't bad either and the turn around time is good. I'll definitely come back!

I visited for the first time to have a sweatshirt hemmed for my daughter. Very quick turnaround and…read moreexcellent work!

Needed a small alteration on a prom dress for the week of prom and they were quick to get it done…read more Happy with their services and prices.

They did such an amazing job altering my wedding dress! It was especially difficult because the…read morefabric had a stamped design on it and it had to be super fitted to look right. It ended up looking more than perfect and I couldn't recommend them more!

" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.