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Texas Auto Save

1.7 (23 reviews)
Closed • 10:00 am - 7:00 pm
Updated 2 months ago

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Eddie M.

if I could I'll give it no stars one of the worst places to work for and buy from I never seen so many customers upset in my life in sales and I been in sales for alote of years some lost there jobs waiting for the car to be seen , while the car not being seen and office managers laughing at the customer when I quit was never payed and owner calls my landlord to let them know I have no job to pay rent , very low for any employer to do but it ok do not buy or work for this company

Thank you Texas Auto Save!

Great car buying experience! They delivered what was promised! If you don't have the entire down payment they work with you. Cars are all in great shape no beaters here! Manager and staff were friendly and professional! Definitely recommend this place..

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8 months ago

Helpful 1
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Oh no 1

8 months ago

Helpful 1
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1 year ago

Helpful 1
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Oh no 1

4 years ago

Helpful 6
Thanks 2
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1 year ago

Helpful 2
Thanks 0
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Oh no 3

2 years ago

Helpful 4
Thanks 3
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Oh no 1

2 years ago

Helpful 4
Thanks 4
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1 year ago

Helpful 0
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1 year ago

Helpful 2
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2 years ago

Helpful 2
Thanks 2
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2 years ago

Helpful 1
Thanks 1
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Oh no 1

7 years ago

Helpful 6
Thanks 1
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Oh no 2

3 years ago

Helpful 1
Thanks 1
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Oh no 1

4 years ago

Helpful 1
Thanks 1
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Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
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Oh no 0

4 years ago

Helpful 4
Thanks 1
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Oh no 1

5 years ago

Helpful 3
Thanks 1
Love this 0
Oh no 1

5 years ago

Helpful 4
Thanks 1
Love this 0
Oh no 1

6 years ago

Helpful 2
Thanks 1
Love this 1
Oh no 1

7 years ago

Helpful 7
Thanks 1
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Oh no 3

4 years ago

Helpful 1
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6 years ago

Great experience! Customer service is 10/10 they will definitely work with you so don't even stress it. Thank you all for everything

Helpful 0
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Red McCombs Drive Away Motors West - Bank letters

Red McCombs Drive Away Motors West

(246 reviews)

I've dealt with lots of used car dealerships and my experience here was much better compared to…read moreother dealers (but still far from perfect). I note lots of negative reviews, so your mileage may vary. PROS: * Car was priced fairly. I did extensive market research and some extra math (algebra + linear regression) and they didn't overcharge what the car was worth. * They held the car for us. We negotiated remotely from Austin and it was a couple days before we could get to San Antonio to sign the papers and pick up, but they held the car for us (removed it from inventory and took it off the websites). Other dealers told us straight up that they'd sell to anyone who walked in the door. So this is a pretty significant difference. * They curiously didn't detail the car before taking pictures or prior to inspection, but *after* we decided to buy it, *then* they detailed it. There was nothing in it for them at that point since we were gonna buy anyway, but they ate the cost in order to give us a nicer vehicle. * Staffer came through the waiting area offering customers free Valentine's Day candy. A nice touch. * Not lots of B.S. fees tacked on at the end, at least on our vehicle (but that could be because I negotiated on the out-the-door price, not the sales price). * Dealer never lied to me. Many dealers I've dealt with do. The dealer I was at before this one, both the salesperson and two managers told me they were losing money at the price I negotiated with them. Come on. * I declined the extended warranty, closer asked what price would make it worth it to me, I calculated a fair price and then told him it wasn't worth saying because there's no way he'd accept a price that low, he insisted I say, so I gave him, and he made it work. (I'm intentionally not saying what it was; that wouldn't be fair to the dealer.) CONS: * I think our salesperson didn't know what an Origination Fee is on a loan. I asked him what it was and he said $225, which is the Dealer Doc Fee. Had to go to a manager to get the answer (which was; no Origination Fee). * Since we were driving in from Austin, I wanted to get the No Origination Fee in writing before we made the trip to San Antonio, so I asked for a copy of the loan agreement, but the manager said he couldn't send it until it's signed. So I asked for a copy of a blank agreement, but he wouldn't send that either. After some wrangling he finally agreed to just email me the words "No origination fee on the dealer-financed loan." Close enough, but took some effort to get this confirmation. * The Buyer's Order on the closing screen had a line item for "Sales Tax" which was higher than the actual sales tax. I quickly figured that they had added the $50 Vehicle Inventory Tax to the Sales Tax amount, but they didn't identify it that way. That is straight up illegal. The Vehicle Inventory Tax is owed by the dealer, and not by the customer. If the dealer wants to pass their own expense along to the customer that's one thing, but they can't hide that charge inside Sales Tax and call it Sales Tax when it's not. NOTE: Another reviewer was mad b/c McCombs ran his credit through several banks, each of which resulted in a hard pull on his credit report. It's not widely known, but multiple pulls for an auto loan within a 14-day period count as just one pull. All the individual pulls are *listed*, but they're all *scored together* as just one pull.

Here at McCombs Ford West, I always buy from here because of the care and help they give me. It…read morestarts from the service advisor Brandon Gonzales with be straight forward on my truck having a major issue. Then Louis Salazar helping me with my road test and getting my application ready before getting there. Floor manager Tre Styles continued to get me a better deal with minimum down payment that gave me an approval with the full size truck I always drive. Then Alex Pena finalizing my loan with ease and still assisting me to get a great deal. Red McCombs Ford West always drives to serve! Thank you!

Gunn Honda - Waiting room

Gunn Honda

(295 reviews)

Took my a Honda in for oil & filter change. Adrian was my service rep. Used Express Lane but no one…read morecame out to greet or welcome me. I had to go in & look for someone to speak to. Adrian offered to help me. After speaking with me, wrote up request and got vin & mileage. Worked with me on cost bc mainly there for oil/filter chg. It was about an hour after giving Adrian the keys and car where I left it. I texted him, then received text saying it just got taken in. In the end all good, but feel that there could be better customer service upon arrival to dealership as well as communication during delays. Good customer service & communication keeps returning customers happy.

As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

A-1 Auto Broker - 2015 Hyundai Azera

A-1 Auto Broker

(18 reviews)

Intelligent, a gentleman, a family man, tells great stories, inspiring, respectful -- these are all…read morewords that come to mind when buying a used car, right? Just go to Hani and this is what you'll find! He LOVES cars, loves to find you the right one and is a prince. My 22 year old son found him on Craigslist, did his research and got the best car (in his price range) and is thrilled. As a mom, I wanted to go check everything out and was not disappointed. After speaking with Hani I had no reservations about buying one of his cars!

I purchased my used BMW Z4 - 3.0L inline 6 with high mileage. I'm not afraid of high mileage cars…read moreif they appear to have been routinely taken care of and properly maintained. The body was in excellent condition in spite of its 18 year age. Even the Michelin tires 225 ZR-17 were either new or almost new with low miles on them. They were in excellent condition and with the highest speed rating available. This is a huge selling point for me. Go price these tires today and you will see they are very expensive and of great quality and safety. The leather interior was in exceptional condition as well. The engine had good power and the automatic transmission shifted smoothly as well. The automatic power top was not working at the time and this was not a critical item for me. I will fix it in due time. The ride was not as smooth as it could be and so I will replace the shocks and/or struts when time and money permits. This is my 3 used car purchase from Hani in over 20 years. He is an avid car enthusiast as I am. He always buys special and or unique cars e.g. some with immaculate leather interiors, all the repairs records and/or with OEM books, new or almost new matching tires, very fast cars with Turbos or superchargers, sporty, luxury, or both. Any used car we buy will always need additional work, maintenance, parts, etc. But, in my experience with Hani's cars, he has been very successful in acquiring cars with a lot of potential. And, his prices have always been extremely competitive and more than fair and reasonable. When buying used cars, it is always "caveat emptor" (Let the Buyer beware). That is Latin and legal terminology used when purchasing used homes and/or cars, etc. It is our job as Buyers to examine the products and to decide whether or not we are willing to accept the flaws and or issues along with its great selling points as well of any used property we purchase without any warranties whatsoever.

Red McCombs Toyota - 2024 Tundra, limited, black, with a Red McCombs Toyota wrap. Showed in the San Antonio Parade.

Red McCombs Toyota

(344 reviews)

My wife and I went to Red McCombs Toyota last night to buy a used Honda CR-V Sport Touring hybrid…read morethat we saw online. I sent an inquiry in about the vehicle and a short time later I received a call(after receiving a text to ask permission to call me)from a salesperson asking if I was interested in looking at it. I was in Dallas at the time so I wasn't going to be back in San Antonio until late afternoon so I asked if he could hold the vehicle until we got there. The salesman, Max Mandavi, said he would and he would get the car ready for us to view. My wife and I were dreading the car buying experience because we've both had horrible experiences buying vehicles. For the most part the salespeople we had dealt with in the past were over aggressive and pushy but Max was the total opposite. What we were dreading turned out to be a great buying experience because of Max. He was fairly new to the dealership but he was very good at his job and the whole process didn't take very long at all. He was so helpful and had the car so clean when we got there. After agreeing on a price he sent the car to the service department to wash it again and put more gas in it. We are both happy with the car and grateful to have had Max as our salesman. If you are in the market for a vehicle, new or used, I highly recommend calling McCombs and asking for Max. I can assure you that you will be treated good! Thanks Max from Trent and Louise!

I had an extremely disappointing and frustrating experience at Red McCombs Universal Toyota that…read morewasted my time and money. I drove over 3 hours from Houston to San Antonio because I was explicitly told by Manuel ("Manny") and another salesperson, Mike Hadley, that a 2023 Lexus RX 350 would be sold to me for $43,000-$44,000 out the door. Manny told me the day before my drive that he had spoken with his manager and that the deal would be honored--but that it would not be finalized over the phone. Based on those assurances, I made the trip. Once I arrived, Manny took me on a test drive. Afterward, he came back with the "numbers," which were not the numbers we had discussed at all. He even showed me his notepad where the originally agreed-upon price was written down, yet he proceeded to act unsure and tried to gaslight me into believing the conversation either didn't happen or wasn't clear. Then Mike Chambers (Sales Manager) came over and attempted the same tactic--asking me for text message proof or verification that the conversation occurred, despite the fact that he had just spoken with Manny moments before. This was extremely unprofessional and insulting. In the end, they quoted me a price $4,000 higher than what I was assured before making the drive. This entire situation felt deceptive and intentionally misleading, as if the goal was simply to get me into the dealership and then change the terms. This was by far the worst car-buying experience I've ever had. A 3-hour drive was completely wasted due to poor communication, lack of integrity, and bait-and-switch tactics. DO NOT GO TO THIS DEALERSHIP. If you value your time and want honest, transparent pricing, take your business elsewhere.

Texas Auto Save - car_dealers - Updated June 2026

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