I had an appointment at 10:00 for a 20k checkup on my new car. I was there at 9:59. It took awhile…read morefor anyone to realize I was waiting beside my car. A guy walked over with an electronic pad. I gave him my name and appt time. He found it and wrote my service advisor's name on the car and told me to wait by the car. Soon a lady came over with a form and took down my information. I told her I had already checked in. She gave me the form to sign with just "20,000 check up written on it" and have it to me to sign. I added "left rear tire leaks". She said , "Oh, okay I'll tell Jacob." Soon I see Jacob come back his station and start dealing with another customer. Finally Jacob gets to me and we establish why I'm here. He says it will be an hour to an hour and half. I look at him and say "well it's already been 30 minutes. My appt was for 10 and it's 10:30!" He escorted me to the waiting area. After awhile a very nice young man strolled up and introduced himself and asked me how my service was going so far. So I told him how the first 30 minutes went. I asked how long he had been with the dealership (3 months) and his job ("customer satisfaction."). We had a nice detailed conversation and I definitely felt "heard." His name was Geoffrey Johnson. He does a great job and HE is the reason this review is 4 stars and not 3. They came to get approval to charge me for the flat repair. And I was FINALLY out of there at 12:30 pm.

I had a great experience at Toyota of Dallas this 2026 Memorial Day weekend. I saw online they were…read morerunning specials, so I came in for an oil change and state inspection and worked with Lissette Santana, who was on it! I'm used to waiting in my car for a while for a rep to become available, but she came up immediately, checked me in, and walked me through everything. She let me know about some in‑store deals that were even better than the online discounts I found, which let me take care of all the services I needed and some extras. During the service, Lissette was responsive, timely, and made the whole visit smooth. And I had a chance to talk to the manager Gary too who was making jokes and had a good demeanor and the technician sent a video walkthrough of my car being serviced, which was nice. Would recommend this location!

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

We had a great experience here getting my husband a new car! Mr Anet was very kind, honest and…read moreaccommodating. We will be sure to check his inventory in the future when we need to replace our other vehicle. We felt like he gave us a very fair price and good value for our trade in. Thank you!!!!!

Wanted to go to the best rated Jeep dealership in DFW. Forest Lane was it (Thx Yelp) I inquired…read moreonline via their website and told them what I was interested in. I was sent an email with a appointment with Sia. He even sent me a short video of the vehicles. Pleasantly surprised. I walked in the following day and was asked a couple times if I was being helped. I appreciated that as well as the offer of coffee or water. Sia was welcoming, "crunched some numbers", researched inventory of what I wanted, as well as showed me the inventory and THE PRICES! Although I went home empty handed and slightly disappointed Sia did provide me with useful info to prepare me for getting a Jeep in the future. Also, while he did his job, he invited me to make myself at home in the comfy waiting room. Would of been nice to have a choice of Hulu or Netflix on the tv screen but I did learn about all the staff AND the fact that they are Pro Pride and puppy friendly. Really wished I would of known about that as I just got a pup and would of liked to bring him along. When I do get my Jeep, I plan to go to Forest Lane!

My daughter's first car purchase should have been a positive experience, but unfortunately it has…read morebeen extremely frustrating. We purchased a Dodge Charger from North Dallas Chrysler Dodge Jeep Ram with a signed agreement that the hail damage would be repaired before delivery. After the first repair attempt, the vehicle was returned with several visible dents still present, a large scratch in the driver-side window tint, unplugged vanity mirrors, and a new interior rattle. After a second visit, only some issues were addressed, while the tint damage and remaining dents were not restored. Additionally, a significant amount of gas was used on said vehicle traveling to and from the services needed and was not replenished. I appreciate the willingness to try to resolve the issue in the beginning, but the repeated incomplete repairs and lack of quality control and follow-up have been highly disappointing. At this point, I expect dealership management to honor the written agreement and ensure the repairs are completed properly as contractually agreed upon. This is considered a consumer protection violation.

They are the best at Allen! So helpful and so kind! They are always honest and Bob is amazing!!read more

I was recently in a car accident. I researched Allen's Auto repair and Collision. I chose this…read moreplace because of the reviews. I'll be the first to say Raphael and his team did not disappoint. An amazing job is an under statement. Raphael was professional ,honest , knowledgeable and a man of his word. I would give 10 stars if I could. I will recommend his repair shop to anyone that's looking for honest and reasonable quotes,But most importantly to get the Job done right! Pictures do not lie check below. My 23 Hyundai Elantra

I bought a Hyundai Kona from them. Jorge Guzman was the best salesman and helped me exceptionally…read more He made the process as easy as possible and was so flexible with my chaotic schedule. I swear I texted him multiple times asking to move the time and he was nothing but understanding and accepting. He was so kind and made it such a great experience. Thank you ottosource and thank you Jorge!!

Service after the sale was really bad. My main complaint was the poor communication…read more I purchased a good car at a good price and all seemed fine for a bit. But my new plates never showed up. I will spare you the details but the auction company they got the car from lost the title. It took TEN months to get my plates. They finally got it done but honestly, every time I called, it was "she will call you back " and after my third time they finally would. Multiple emails with no replies for updates. It was this same thing over almost an entire year.... So exhausting. So for this reason, I do not give them my recommendation.

Amazing car deal and good service there cars are in good shape and also good pricing come check him…read moreout.

The guy who runs this place is honest and was excellent to work with! He sells low mileage, clean…read moretitle cars and they are very clean! His wife runs all the paper work and let me tell you, she was very efficient and was quick! I was very nervous buying a car because there are so many shady dealers out there, but I am SO HAPPY I bought my car from this place! His cars sell fast! So make sure you don't hesitate to look at it once you find one! I couldn't recommend this place more! He also gave me the entire carfax of maintenance and any damage up front!

I don't usually leave reviews, but RPM Garage absolutely deserves it…read more I've bought a handful of cars over the years, and this was hands down the best experience I've had. From the first call to the moment I drove off, everything felt straightforward, honest, and actually enjoyable--which is rare when buying a car. The inventory is on a completely different level. You can tell these guys are true car enthusiasts, not just a typical dealership trying to push units. The car I purchased was exactly as described--no surprises, no games. They were transparent about everything and encouraged me to get a PPI, which gave me even more confidence in the purchase. The whole team was professional but still very laid back. No pressure at all, just good conversation and real knowledge about the cars they sell. Paperwork was quick and smooth, and they handled everything efficiently. What stood out the most is how much they actually care about the customer experience. You're not just another deal to them--they take pride in what they do, and it shows. If you're even thinking about buying a car from RPM Garage, just do it. I'll definitely be back for my next one.

I can't say enough good things about RPM garage. Let me start by saying I came from a place in…read morePlano called HiLine motors, which was a real shady business and the car salesman never answered my texts or called me back, I practically had to BEG him to sell me a car. After that fiasco I decided to visit RPM garage and look at their inventory, and they have some really nice cars! If you go here ask for Trinity, he was super helpful and communicative. He practically restored my faith in car dealerships. He even was kind enough to take the car to get a PPI (any dealership worth their salt should let you PPI a car), it underwent a full inspection including bore scoping, and he even paid to have the spark plugs changed out of his own pocket! RPM has a real nice showroom, if you're a car guy or just anyone who likes fast and good looking cars, you won't regret stopping by here! Super happy with my new (to me) Porsche! Edit: to the 0 start reviews, these are used cars and NOT certified pre-owned cars. The condition of the car is entirely dependent on how well it was maintained by the previous owners, that is why you pay the $200 and get a PPI (pre-purchase inspection) so you're not left with thousands in repairs. Thought this was common knowledge...