Excellence experience. Will recommend to anyone in the areas…read more They service both with doctors and the people that assist you selecting your eyewear are great. Ask for Dr. Naquin and Emily to assist with your frames.

Very professional and clean office. Exams are thorough and all concerns are answered kindly and…read morewith great professionalism.

This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.

I've needed glasses/contacts since the mid-1980's, so I've seen a lot of eye doctors. And this…read moreplace is by far the best doctor and glasses service I have ever had. Attentive, prompt, and straightforward, I couldn't have asked for better. Kudos the Dr. Gonzales, the staff, and the GM of the frame shop next door. And as someone who paid out of pocket, their prices are reasonable, too.

The store manager, Ricky, was so very helpful in reattaching my temple (side arm) to the rest of my…read moreeyeglasses. I bought these eyeglasses at this location of VisionWorks and will continue to be a loyal customer. The service is fantastic! Thanks, Ricky, you really helped me out in a pinch.

This was honestly the BEST experience I've had with an eye exam EVER!…read more The entire staff has set the bar so high. While it was true that my previous review was a 5 star experience, seeing the difference makes me wish I could give this current staff 7 stars! Everyone was so kind, knowledgeable and helpful! They helped me figure out the best use of my insurance without me even asking. They took an allergy of mine very seriously and were so careful. As someone with a lifetime experience of bad vision and migraines for the past 10 years, I get so anxious for these tests. I worry I might not notice a migraine coming on and end up with the wrong prescription. However, these tests were so high tech that they were easy and very fast. Thank God the days of dilation lasting hours (for my specific eyes) are long gone! I'm not certain of the exact size of the staff, but the 3 women I dealt with for the front office, both on the phone and in person, were all amazing- I wish every medical staff was like this. Dr. Gonzales is literally the best eye doctor I've ever met. She has an excellent bedside manner, does an wonderful job explaining things and I've never felt so comfortable during that cursed better/worse exam, lol. Other doctors have made me feel like my eyes were in terrible shape and my concerns were unheard. Dr. Gonzales gave me peace of mind and useful direction. Every person in that office deserves recognition! Highly recommend!

From the owner: Our positive energy, extensive knowledge, and personable approach differentiates us from other…read morepractices. With vision care as our primary focus, it is our goal to help as many of our patients get back to a new better "normal" without any vision-related daily struggles.

I was highly disappointed with the service I received on 10/1/2020! The guy was not helpful in…read morehelping me get glasses that would be covered by my insurance and when my daughter tried to ask him to break down all the additional changes (that I never agreed too) he got upset and said we can just go elsewhere for my glasses!Needless to say I won't be returning nor recommending Pearle Vision in Highland Village!

As far as the doctors office, she's great with the kids. Fit my son for contacts and answered all…read morequestions. I will continue to go there because we feel welcomed and comfortable. The glasses/contact office is the best! They are a local family that believe hard work and taking care of there customers. When my boys and I walk in, they know them by name and immediately know who needs their glasses tightened and who needs scratches repaired. We always purchase the warranty because I know my kids will need it. For the record, we have a few closer offices but we feel welcomed and comfortable here and will continue to be Highland Village Pearl Vision customers.

Previous visits have been great in terms of eye appointments. Dropping in to get glasses adjusted…read moreis always an ordeal. Went today to get a screw replaced. Store was significantly understaffed. Waited five minutes to even be greeted and was told I would be helped when the worker with done with her current customer. When that customer was done a customer had come out from an eye appointment and they helped her next. Waited a total of 20 minutes. A new employee came in and immediately helped a person that came in after me. When she was done with that person another person came through the door and asked about a loose screw and was helped immediately. Neither of the two people that new I had been waiting almost 30 minutes said anything. I got up and left Will continue to use America's Best but not this location. Service was horrific and it was bad the last time

Folks were nice enough, but their red tape and administrative systems could use some improvement. I…read morefilled out all of the paperwork that was emailed to me. I get there, and they "didn't get it." Not a huge deal, as I'm a pretty basic customer (no cataracts, glaucoma, or other major eye situations). After that, it got..."interesting." Everyone in front of me that got called into the office had about 3-5 children with them. And these kiddos were ALL getting exams, along with their guardian. Still, that's fine, I get it--going back to school sales, and wanting your little ones to see properly is cool and all. Here is my complaint: fix your scheduling software. Or train your scheduling staff to factor in adults who bring a million children with them. My appointment was for 10:40, and after almost two hours, I gave up and left. If you can't see me at 10:40, DON'T SCHEDULE ME AT 10:40. Look at the books and see that "oh, Mr. so and so is bringing his four kids with him, so Mr. Dave S (me) should probably have a noon or later appointment." I'm not super mad, but disappointed. I was looking forward to saving some money by going with them. Their frame selection was good, I'll give 'em that. Wish I could have bought some, but I apparently went on DayCare Center Day.

Shannon at FM Target Optical was wonderful. We went to the Flower Mound location to get glasses for…read moremy husband. They have a large selection and Shannon was super friendly, kind and so helpful in figuring out what our insurance would cover and providing our options. Highly recommend. We will be back next time we need glasses!

I am just pleased with Alex at target Optical. She's amazing! She's knowledgeable, friendly, she's…read morereal, she cares and she definitely knows what she's doing. I hope her employers know what gold they have with her. My husband & I both ordered prescription sunglasses from her . We both picked them up today. Just so happy with them.

Our family has been going to Dr Hamilton for over 10 year. She is amazing. She gets us in and out…read morewith amazing efficiently. We will not go anywhere else. Hands down on of the best in the area.

Dr Quyen always does a great job of examining my eyes and determining the correct prescription for…read moremy glasses. She is thoughtful and considerate and listens to any concerns I express and always answers them to my complete satisfaction.

I spent a lot of time looking into new glasses and ended up choosing LensCrafters in Flower Mound…read more Reviews were a big reason for my decision, and Debbie was always mentioned in a great light. I was so happy when she helped me out! She quickly got to work figuring out the perfect frame for me. She brought different frames to try, noting what I didn't like about each one, and she was super knowledgeable about what was available in the store. Thanks to her, I found the perfect frame. Then, it was time for the progressive lenses. Debbie made this part so much easier than I expected. She knew her product line inside and out and explained everything so well. She also made sure to get accurate measurements. Her friendly and open attitude, along with her clear desire to give excellent customer service, made me feel like I had struck gold when I left the store.

Tried visiting twice to make a return and they wouldn't help since it was online. The website says…read moreonline returns can be made in store. Wasted my time coming here twice. Thinking of doing a chargeback since they won't accept it.