This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.

Excellence experience. Will recommend to anyone in the areas…read more They service both with doctors and the people that assist you selecting your eyewear are great. Ask for Dr. Naquin and Emily to assist with your frames.

Very professional and clean office. Exams are thorough and all concerns are answered kindly and…read morewith great professionalism.

Ok, this is going to be kind of long. I had a glowing review up but I hastily took it down because…read moreof frustration. My initial review stated what an excellent appointment I had, Doctor was wonderful, everyone was very nice. I got home and checked my receipt and thought the contacts were a wee bit overpriced. Got online to check costs and whoa, they were overpriced by more than half. Now, stay with me here, they accidently ordered, and charged me for, two years instead of the one year supply I ordered. Told me to bring them back and they would refund the overcharge. I took them back but the girl at the desk said she couldn't refund my credit card because the general manager wasn't there and she had to do it. Ok fine, I'll take the contacts and come back, will she be here tomorrow? Yes, she will. The next day was a Saturday so I called first to make sure she was there but she wasn't. When will she be back? Monday. Ok, fine. I couldn't come back until Thursday so I again, called first. Is the GM in today? Nope, she only works at that location Monday, Tuesday and Wednesday. Well dang, I wish they would have told me that. So, getting more irritated and thinking "myeyedoctor" will no longer be my eye doctor, I emailed a customer service office that was offered on their webpage, told my story and was prepared to wait the 5-7 days stated as their possible wait time for a response. Lo and behold I was called back within a few hours! A super, super nice customer service rep (initials JM-D) was BEYOND helpful and courteous, I mean this is the person you want on your team. She asked if I could take them back and she would refund my credit card on her end and that's exactly what was done. When I went back to the office to drop off the contacts everyone was pleasant. My point in this epic review is, "myeyedoctor" is STILL my eye doctor! The customer service rep was AWESOME, I've never even met her and I love her. She made the whole thing right in short order. If all businesses handled their customers the way she did, the world would be a better place. HIGHLY, highly recommend!

I moved near this optometry business and wanted to give it a try. The day of my appointment I…read morehappened to be coming from about an hour away and was running 5 minutes behind on the road. I called and asked if they could still take me, and the woman said they wouldn't take me if I was 10 minutes late so I rushed on the road and happened to get there on time. I then waited 40 minutes to be taken back, and the front desk lady apologized twice for them taking so long. I said that I was very frustrated because I busted my butt to get over here and told me I wouldn't be seen to then have my time wasted. The girl who took me back said sorry for the wait, and they "HAD" to take this walk in. Are you kidding me?! I said it was not okay and she didn't have anything to say except sorry. The doctor came in and had tested my eyesight by having me look at a reflection of letters that were posted on an LED screen. I was not keen on my eyes being tested by the quality of a mirror, and I really did not like how it was posted on a screen. We look at blue light and screens all day, we know it's bad for our eyes, yet my eyes are being tested via looking at blue light. Last, I didn't think the doctor cared about my eye condition. He just said to take these eye drops, and didn't educate me on any other treatments when I asked for more information and treatment options. (I know there are more treatment options because my previous eye doctor mentioned them to me). I won't be coming back here. It was a waste of my yearly exam from my insurance and I was not happy about paying that co pay with this horrible experience.

The service was quick and courteous, the price fit my budget, and my glasses were delivered rapidly.read more

I am very upset I went to get the deal for 2 glasses and had my eyes checked for contacts no one…read moretold me it was extra to get tested for contacts payed $200 I will not be coming back.

Love them both! Our family of 5 has been seeing the Bowens for many years and they are always so…read morekind, take their time and are happy to answer any questions. We are pretty low maintenance with routine exams, glasses and/or contacts and are always taken care of.

It has all gone downhill post the takeover by MyEyeDoctor. We had been coming here for the last 10…read moreyears but no more. I had scheduled an appointment two weeks in advance but when I showed up for the appointment, they didn't have it in the system. I had taken special time off from work to get to the appointment. My wife's appointment was showing up for a different date than what she had scheduled. The front desk is a complete mess. It is also now very difficult to get through to them via phone - have to go through the MyEyeDoctor website..

Dr. Hamid Hashemi is not even a human being. I stopped and visited his office and asked to look at…read moresome new frames. He was very rude and told me I could not come inside to have a look at the variety of frames on display because I did not have a prescription. He didn't even bother to ask me if I have a prescription. I then responded and said I'm only looking around for new frames, why can't I come inside to have a look at the frames on display. Dr. Hashemi's response was don't worry about it. This is in reply to Lois N. After reviewing Dr. Hashemi's professional history from his Eyeclinic Medical practice in Lewisville, Tx, Dr. Hashemi may be the best eyeclinic around, but he is definitely not a kind and gentle man. Sorry to disappoint you. This is in reply to sharleen S. Dr. Hashemi may be very informative as a medical professional and have the greatest customer service at his office, but he is not as wonderful as a person. This is in reply to Makenna D. Dr. Hashemi may be very knowledgeable, but he sure has an issue with knowing kindness. This is in reply to Marcas R. Dr. Hashemi may be an excellent professional, thorough and genuinely attentive, but the bottom line is with all his tenure, and aquired training and education from Schools of Technology and Medical Universities, what he should have specialised in is Moral conciousness and Ethical behavior.

I had an excellent experience with Dr. Hashemi--professional, thorough, and genuinely attentive…read moreduring my eye exam. I left feeling confident in both the care I received and the accuracy of my prescription. Unfortunately, things took a sharp turn when it came time to pick up and adjust my new glasses. The staff member assisting me clearly lacked the training or experience needed. During the adjustment, she mishandled the frames so badly that she ruined a $1000 pair of glasses. It was incredibly disappointing. To make matters worse, the lenses themselves are flawed. When I wear them, my computer monitors appear trapezoidal instead of square, making them essentially unusable. I had already signed off on the glasses before the adjustment and only noticed the issue with the lenses once I got home. Now I'm stuck with $1800 worth of eyewear that doesn't work for me. Bottom line: Dr. Hashemi is an outstanding optometrist, and I would highly recommend him for eye exams and medical care. But if you need glasses, take your prescription elsewhere--you'll save yourself a lot of frustration and expense.

Excellent experience, from start to finish. Dr. Khatri has a great chair-side manner, is thorough,…read moreand very bright. I will recommend her office to everyone.

I highly recommend Ami Khatri the optometrist at Texas eyesight because she was thorough. It was…read moremy child's first eye exam and she did a great job directing him and making him feel comfortable. More importantly she understood the special needs we had and was willing to accommodate us. Thank you for A great great experience for our entire family.

Dr. Patel and his team were absolutely amazing! They communicated clearly and helped me understand…read morethe tests they gave me as well as explaining why I need prism added to my prescription. If you suffer from headaches or migraines, I highly recommend you visit Dr. Patel. He might be able to relieve these symptoms by adding in prism. He did a wonderful job of explaining what it meant and how it affects your vision.

This eye shop is always good for my needs. The doctor is informed, kind, and knowledgeable. Staff…read moreare friendly and helpful. Ambiance is awesome with modernistic decoration style. Plenty of frames available for choosing. Also, they offer same day swapping of lenses AND FREE SAMPLE LENSES while waiting for lenses if you order through them.