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    Texas Flooring Professionals

    3.7 (41 reviews)
    Open 9:00 am - 5:00 pm

    Services - Texas Flooring Professionals

    Floor installation

    Floor restoration

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    Buckling began again 48 hrs after Texas Flooring Professionals failed to do their re-installation, instead patching by gluing down 3 planks.
    Tasca S.

    Please, for the love of all that is holy, BEWARE and AVOID AVOID AVOID this company! UPDATE 2018: I just wanted to post an update on our floors after our nightmare experience with this company, who claimed in court that their shoddy work (which we found to be a breach of contract, as they did not install a floating floor as promised) was the fault of the cracked foundation. Well, it's been two years now, and the replacement floating floor installed by another company still looks perfect. There has not been ONE single instance of buckling or warping such as you can see in my photos below of Texas Flooring Professionals' job. The problem was not our foundation, but the fact that TFP company did not install the proper floor as agreed, and then would not fix their work. BEWARE AND AVOID. ******************************************************************** The fact that there are mentions of two lawsuits here that appear to have been filed by the company for payment against (presumably similarly) dissatisfied customers and for similar complaints (not doing what they said they would do) speaks VOLUMES. The fact that they would threaten to sue former customers for "slander" using identical language on a review site is also hilarious. In our case, we certainly paid this company. They did not sue us; we sued them. They were aware of cracks in our foundation before they went to work for us, and twice represented to us that they would install a floating floor to deal with possible moisture issues from the cracks. We cleared the room (twice, a job that took 2 days each time) and bought flooring and underlayment at their instruction (twice), and TWICE they ignored the underlayment and just glued down the floor over a cracked slab. Well, actually the FIRST time they glued down the floor over a cracked slab. Unsurprisingly, our daughters' floor buckled horribly within 8 months. The SECOND, time they didn't bother to re-install the floor as promised at all. They just pulled up and re-glued a few planks. Those buckled again within 48 hours. We lost our lawsuit for damages against them today somehow, despite reams of supporting materials documenting their various misstatements, and it was the final massive headache to add to the YEAR-LONG headache of the botch job they did on our daughters' room. As of this writing, we may appeal, on the principle that this may be some sort of pattern for them and we'd love to see it stopped. We have never sued a contractor before despite hiring many people for a variety of jobs around our house. We've been happy with deck builders, house painters, carpenters, you name it -- but these guys take the cake. BEWARE. (15 minutes later -- a fabulous update! Texas Flooring Professionals has REPLIED TO ME! That's amazing, as when they were working for us, you couldn't get hold of them for love or money, but never mind, let's see what they have to say!) **I understand you are upset that the court ruled and again notified you that you have foundation issues.** They seem to have to tell a LOT of people that they understand they are upset about what happened in court. The court did not notify us that we had foundation issues; your company knew that going in. It was why we CONTACTED you. TFP saw our foundation issues and recommended a FLOATING FLOOR that you twice did not install. This is so well-documented that I crave for you to "sue us for slander" so we can see you again in court. **Please take note that you also did not purchase your materials from us and are still using and walking on the floors that are not affected by your foundation crack.** No, we are not -- we finally gave up on you and had a real flooring professional, EL FLOORING, come rip out your shoddy, buckling, leftover work and install a floating floor to cope with moisture issues as you twice promised to do. Miraculously, he did it. It looks great. **If my company had done anything wrong, the court would have ruled in your favor.** Oh, that's not true at all. Please keep in mind that we have the option of filing an appeal or asking for a new trial, and we are now familiar with exactly what outrageous things you will say in court to prepare for. **I hope you are able to have the huge foundation crack that occurred 9 months after our installation and after the serious flooding repaired.** I have avoided using the word "lie" about your company, but that is so very demonstrably a lie that, again, I feel comfortable calling a spade a spade. There are pictures of that crack -- which your own inspector called a 5/8" crack -- from months before we even had the misfortune of calling you. **Although I do feel awful you have this issue...** Well, at least we can take some comfort in the fact that you feel awful.

    This is the 2nd time I've worked with Texas Flooring Professionals due to their quality of work. The first time I used them for tile installation for my guest bathroom and the job was completed 2 days later after my request. This time around I requested their help again after a major bathroom remodeling for my master bathroom and the job was finished within three days. The tile work is done beautifully and I'm very satisfied with the end result. I saw their contractor leveling everything out to make sure all the tiles are leveled correctly and he paid attention to every little details to make sure things are done correctly. The price is cheaper than other companies that I've received quotes from as well. I would definitely use them again for future projects.

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    12 years ago

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    Review Highlights - Texas Flooring Professionals

    Ashley and Billy were extremely easy to work with, as were their entire team.

    Mentioned in 15 reviews

    Read more highlights

    Timbercreek Floors - Haven White Oak

    Timbercreek Floors

    (90 reviews)

    We had tile in our home when we moved in but we wanted something more modern looking and nicer to…read morewalk on. We contacted Timbercreek and loved the speed by which they could come and give us the quote. the gentleman that showed up was very professional and nice. He measures our house and then sat brought in some pieces for us to look at. My wife enjoyed the quality and selection that they had and I enjoyed the app that showed what the finished product would look like in our home. They took a picture of our living room on their phone and then the app would add the flooring we wanted to see. They also had the samples with them. So with both of those we felt like we were able to make a well informed decision. After we picked the flooring they sat down with us to go over the quote so we understood each part. They were very professional every step of the way. The total cost of everything was broken down so we felt well informed on everything on the page. When installation day came the crew showed up right on time. They didn't give us a four hour block of time that we had to be there for like some other service oriented businesses. We knew what time they were going to show up and they came on time. The installation crew were professional and answered the few questions we had. I was amazed at the speed by which they could do things. Our whole project was completed in only a day! It looks fantastic. We love it. We get complements on it when friends visit. The value it adds to our home in just appearance and feel is awesome. The professionalism by which everything was done from that first call to set up an appointment to the time the crew left and the house was finished was flawless. We highly recommend Timbercreek to anyone who is looking to redo their floors. I attached some before and after photos.

    We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

    Hardwood Flooring Services

    Hardwood Flooring Services

    (109 reviews)

    Bob the owner was very knowledgeable. Saved some money by loophole in getting consumer rather than…read morebuilder version of LVT flooring. The installers, Vincente(lead) and Jose were fantastic. Vincente did the stairs and it came out outstanding. Everything from prep, the installers leveled the floor, to cleanup and good attitude made it a success. Please give small businesses your business, stay away from big box.

    This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.

    Texas Flooring Professionals - flooring - Updated June 2026

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