My TV came unplugged, and to plug it back in I'd have to remove the plate on which the TV is…read moremounted. A seemingly impossible task for someone who has never hung a TV before and doesn't understand the mechanics of it. Add to that, poor eyesight, and it's better just to get someone else to do it for you. I did a search on Yelp and started a conversation with three companies. Texas Media Experts was the first to respond (at 11:30 at night!). One of the other businesses had no ratings on Yelp so I deleted that one, and the third one wanted to send out two guys and charge me $200 (they took almost 24 hours to respond). Between text messaging and the conversation on Yelp, they managed to schedule me in today, and they sent out one (cute) guy and only charged me $120. He helped me plug my TV back in, removed a TV and a mount from the wall in another bedroom, and also showed me how to plug in my VCR. I would recommend them to anyone in the New Braunfels area.

These guys are professionals. I know a bit about home theater setups, so I had a pretty good idea…read moreof what I wanted and what I could and couldn't install myself. They steered me in the right direction. Did a fantastic job installing my projector and two additional sets of speakers as well as rewiring speakers that were incorrectly wired by the previous owner. The cleaned up the workspace afterwards and organized the area. I also sourced some components from them, and they didn't try to upsell anything. They gave me what I wanted and ensured my system was "right-sized" rather than overloading my room with equipment I could not take advantage of. Friendly service. Highly recommend.

I went with them over Bjorn's because they were local, but should have gone with Bjorn's since I…read moreused them at our previous home. The installation was to take one day but ended up being almost four since they did not have the proper material to complete the job (they came out before hand to give us a quote so nothing should have been a surprise). The blu-ray they sold us stopped working about 1-month outside the warranty and the setup required several visits after installation to "tweak" the IR remote system.

hard complicated accessories for television is their expertise. I've used Ultimate for years…read more really nice people and very informed.

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Today we had Tony come out & mount our 64inch Roku tv! I…read morereached out to him via Yelp. From the beginning this man and his company were patient with me , and my million questions. We set the date and the gentleman arrive @ 945am our appointment was set for 10am. He is very polite and professional! The work he did is amazing Tony knew exactly what I was looking for!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

Very well impressed by Jeremys work ethic and determination to satisfy my needs. He came in for a…read moreconsultation quote very knowledgeable about the products and all that was needed to get the job done. Very clean and professional mannered work in house. Highly recommended!!!!

From the owner: JEAtech Solutions is a fresh family owned and operated company that will be providing Home…read moreAutomation and Networking services to San Antonio and the surrounding areas. Fair prices, superior quality and exceptional customer service are guaranteed when you work with us. We service advanced networking, home automation, home theater, tv mounting, speakers, lighting, surveillance, & remote management. Whatever the job, we?ve got you covered. Contact us now.

These guys were fantastic! The team from Norbotics came over to install new security cameras and…read moreupdate our existing system. They were extremely friendly and courteous. They helped us choose the perfect cameras for our property with daytime and night viewing. The cameras look great (very discreet) and they spent time with us to make sure we knew how to work the remote viewing app on all of our cell phones. They adjusted the cameras to get the exact scene we were looking for. I would absolutely use these guys again. Nice Guys. Professional. Great price

This is an awesome installer. Our installation include rack install, mounting multiple TVs, wires…read morein wall and shelving. Competitive pricing. Highly recommend.

Home-tech installations may know how to put up a TV, but they have no clue when it comes to A/V set…read moreup and technical expertise with Hifi systems. Paid over $1000 for work and the most important element A/V was not complete. Calibrated apparently my record player but guess what it isn't working, receiver set up but hey guess what also not working. I would not recommend these guys at all. Aggressive on the text messages, horrible customer service and their bookkeepers are rude. Go elsewhere and stay away from this fake AV installer.

Do you like wasting your time and resources? Do you like being deceived on more than one occasion?…read moreDo you like being screwed in the LEAST pleasurable way possible?!?!?! Oh man, have I got a company for you. My partner scheduled an installation for a home theatre. They sent over a "tech" whose job title should really be "wreck" because that's what they did to the wall and projector screen. It was already alarming when my partner noticed they arrived without the proper tools, but the REAL shock was that they arrived without the proper skills. Result: the screen immediately fell off after being "mounted" and ended up damaging the frame and wall in the process. The owner was supposed to arrive after the tech to inspect/finish the job, but he never showed. On top of not knowing how to train his employees, he doesn't know how to use a phone! At least, I have to assume that seeing as he ignored all calls and texts regarding the incident. But alas, my partner is a masochist, and when he was contacted THE NEXT DAY with a fake apology from the owner and a promise to come back and fix it- he agreed. That was his second mistake. The first was hiring this company in the first place. Now, I'm going to tell you a bit of a spoiler to this story: the owner never showed...AGAIN. Oh, I'm sorry, he had the grace to call 2 hours before the appointment and cancel. Don't even think about hiring HomeWRECK Installations. You'll be left in a worse place than when you started. Btw, still don't have a screen up (just a scuffed wall to look at and a sad, damaged screen propped against it). Now THIS should be a movie.

Excellent work and fast. Affordable price. Excellent customer service. There is wifi, tv and water…read moreon the waiting room.

Always a professional and clean install. This is my second front and back dashcam with the Install…read moreshop. They get you in and out with up upsells or fluff. Just great service and someone who knows what they are doing and has a passion for vehicles. The price is very reasonable and you get exactly what you want and need. I am very satisfied.

I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.