"Norma's team did an absolutely impeccable job today. The house is spotless, and it smells like…read morefresh roses. Truly the best feeling to come home to!"

I hired David's company for my Airbnb listings, but unfortunately, they are not equipped for the…read moredemands of short-term rentals. On several occasions, he sent a single cleaner to handle two 2,500 sq. ft. units--an impossible task for one person to do thoroughly. Furthermore, David insisted on being paid via PayPal 'Friends & Family' to avoid business fees, which I found unprofessional and risky for business accounting. He also struggled with basic tech integration; despite my requests to use our Property Management Software, he continued to send photos of a manual calendar. We ultimately weren't a fit. If you need a tech-forward, scalable cleaning partner, I'd look elsewhere.

Needed a last minute deep clean and went with Bit a Bliss…read more Excellent work! Had 2 lovely ladies ( Campbell and Mercedes) provide the work. What I really enjoyed, is that they listened and were able to prioritize their work in the amount of time they were there. Very pleased with the service. I won't hesitate to use this company again.

The crew showed up promptly on time and got straight to work. This was a deep clean so four showed…read moreup. They were very detailed and cleaned everything thoroughly, they were also very polite. At the end they had me look through the house and make sure everything looked good prior to leaving. I am very happy!

Very customer service friendly and did a thorough job. Pricing was also very reasonable for my…read more2b/2b. Thank you

From the owner: -Locally Owned & Community-Focused – Proudly serving the North DFW area with a personal touch…read more -Airbnb & Short-Term Rental Specialists – Reliable, guest-ready cleanings that help earn 5-star stays. -Custom, Flexible Scheduling – Cleanings that fit your routine, including weekends and last-minute bookings. -Pet & Family-Safe Products – Eco-conscious and safe for homes with pets and kids. -Detail-Driven Service – We don’t just clean – we deep clean, with optional before/after photos so you can see the difference.

There's a reason DeMario has so many five star reviews! My couch is rescued from a set-in urine…read morestain. My dog had some incontinence overnight, so the smell had sunk into the cushions, but DeMario was able to make it smell like new. I have a very sensitive nose and am grateful to enjoy sitting on my couch again!

Demario did a great job cleaning our off-white upholstered headboard. It had become discolored from…read morea candle. A mess of black soot. In no time, DeMarion had it looking new again. We also had him carpet clean 2 rooms and they look great as well. Scheduling was a breeze. We will definitely hire A-1 Clean again.

This is the most professional carpet cleaning company that has continued to impress me consistently…read moreover the years! They're thorough, punctual, and friendly. I won't use anyone else!

We have used this company for years for cleaning our carpets, and they always do an amazing job…read more This is the first time we have used them for cleaning and sealing our tile/grout and they really did a great job. My only regret is that I didn't take any before and after photos to share. We are beyond pleased with the results. ENG is absolutely THE BEST!

UPDATE Feb 2026: Rinse and repeat; 3 room + hallway special. Looks so much better. Got excellent…read moreadvice on what was causing recurring stain; me. UPDATE Feb 2025: Got 3 more rooms cleaned.

ZEROREZ A NO GO!!! Wrote to D Cole, Zerorez Dallas Mgr.:…read morePlease pass the following on to your base manager and your corporate and Dallas offices. The 3rd and 4th pictures show what I got for an almost $400 failed service of carpet cleaning from "ZEROrez". Your two men who came on April 17, and back on April 18, for an additional extravagant amount, can vouch for the FACT that THERE WERE ZERO STAINS TO TREAT! It was AFTER the 30 day, so called guarantee, that this stain began to surface and worsen as time went on. I was told that management would DO NOTHING to remedy THEIR ERROR, and I was treated very rudely by the first, second, and fifth unprofessional female who talked over me, not a bit concerned with my terrible carpet "servicing". I had to hire, for an additional $161, another company, who was happy to come out TODAY, when no promised call back from a Zerorez manager, for the 2nd time, would return my phone call. Best Carpet Restoration, WHICH I HIGHLY RECOMMEND, did a superb service, were friendly and did the enzyme treatment gratis,and here is their result. (See 1st and 2nd pics below below). I generously offered Charlie, from your Phoenix office, and the hateful Dallas woman rep, to pay 1/2 if Zerorez would take responsibility for my ruined carpet and make it spotless again. I told the Second Lady I spoke to around 4pm today, the same thing. She was very nice and said a base manager would get back with me in 3 days. I told her I was supposed to get a call back from a manager TODAY, before 1pm. It didn't happen, so I called back around 4. That's when the rep tried and succeeded in getting D Cole on the line for me. I put the stained pictures on my fb page and you have gotten many NEGATIVE Comments telling of similar UNSATISFACTORY reviews from past victims of ZEROREZ. Not one person said they had a positive experience with YOUR COMPANY. Three friends thanked me for my post, saying they WERE going to call ZEROREZ, to do their carpet cleaning BUT WON'T NOW!!! You not helping me with the problem YOU caused with a big stain on my carpet, has cost you MORE than it would have, had you cleaned up your mess on my carpet splitting the cost with me or just handling the WHOLE expense. You will get ZERO future business from me or my over 2000 fb friends!!! You are an unreliable carpet cleaning company, obviously, just in it for the money. I got your name off KRLD radio, 1080. I will make sure THEY know what kind of company they are falsely promoting. I will give ZEROREZ a negative review on Google and Yelp and your business will be diminished considerably as a result. Also, I will notify the Better Business Bureau and make known my costly expense from this terrible ZEROREZ experience on my 2 year old carpet. Shame on ZEROREZ as a business, and your ZERO customer consideration and service. Unfortunately at my expense, TLK I had to hire, for an additional $161, another company, who was happy to come out TODAY, when no promised call back from a Zerorez manager, for the 2nd time, would return my phone call. Best Carpet and Restoration did a superb service, were friendly and did the enzyme treatment gratis. See pics I would give ZEROREZ a big fat 0 rating if that was an option. Unfortunately, the lowest I can give them is a1 and that is way too generous.

Rip off- do not use this company! We purchased a "deal"…read morecoupon over the internet for duct cleaning. Seemed really reasonable. When they came in there were two guys- one was doing the work while the other one held the vacuum hose and informed my husband that if we wanted a thorough job we would have to purchase extra cleaning options. After it was all over- a $50 deal coupon was going to cost an extra $200. Folks, do your homework like we didn't and check the reviews first.

Very unprofessional place…read more These people damaged my home and because I didnt get mad about it right then and there being kind hearted I got cheated. Guess I should have asked for compensation without knowing cost. They came to my house to do a A.C. cleaning put the foil on a airduck and went to go sit in the car. Normally people will clean the airducks by putting in some broom type thing and push dust or whatever to help the vacume. When they were done, I'd say about 30min later, apon taking the vac from the ceiling the heavy big peice of wood that the foil vac seal bag is connected to fail off when he untighted the stick that's holds that up. When it fail it brushed my shoulder fell straight on my table where I was sitting (Thank God I moved over a bit I didn't need to but I did otherwise that thing would have knocked me out or killed me) bracking everything on it, cracking the table, sraching the hardwood floor and sadly broke my cell phone along with a few other things. He asked if I was ok I said yes and gave me his card to access everything and call him since my phone broke and if I needed compensation. I told him ok thank you I will, I know it was an accident don't feel bad and then they left. 10 days went by I called once i got the cell phone cost because unforchantly the glass just kept coming out of it over the days so I needed to get another one. I called the office told them what happened and the guy said he dosnt think it fair that he has to pay it. The office manager Michael said they would contact me in a few days and here we are. So needless to say they are not going to pay for any damages. Sad grown men who can't take responsibility for their actions saying he don't think it's fair that He damaged my home and now has to pay because I said I was ok. What! He said I told him I was ok so he thought everything was ok. No, you damaged my house why would you think it was ok? Just because I didn't yell or ask for money right then and there. What would I ask for i didn't know how much. I'm only asking for my cell phone not the table, items on it, or anything else. Please go someplace else Groupon is investigating this so they say and know if something goes wrong this place will not take responsibility so to bad so bad. If something dose happen I will update so you know they do take care of their clients because this really sould not be this big of a deal. It happened now take care of it and move on. Had they have helped me I wouldn't have canceled my whole house cleaning. Sad because I had 4 houses for them since we need other homes to be cleaned before final sale. Sears it is.

Customer service is very poor in regards to the office staff. Also nobody knows what the other…read moredepartment is doing and I kept getting the runaround regarding documents my insurance claims adjuster needed to properly access the claim and come to a resolution. It took one month to get an estimate completed for repairs needed. The mitigation and pack out employees were super nice though. Professional and highly personable. I loved those guys. I just wish all the departments were as professional, specifically the accounts receivable department. One employee was very hostile and extremely rude towards me when I was just asking questions about getting a repair estimate for my claims adjuster to see what needed to be paid. I also was told that a bill was overdue when it literally came to me the day before. The charges were outrageous for pack out materials. I feel like I made a poor decision choosing them. If customer service employees in accounts receivable (one employee in particular) were not bullying and hostile and the various departments actually communicated, I wouldn't have regretted my decision to use them. It was a mistake.

This company is a scam! They are charging me for items they didn't even do and are refusing to…read morenegotiate. They promised to negotiate with my insurance and didn't even attempt to do that. The billing people wouldn't negotiate with me either. They tore up my bathroom floor even though there was no water damage there so now i also have to also spend money on that.

Very prompt response time, quick booking availability and the work was well done. I took the deep…read morecleaning service and was happy with the results. I would definitely book again.

Tidyex helped deep clean our home in preparation for our first baby. We were especially impressed…read morewith their method for removing hard water stains from the glass shower walls. Kay and the team were very professional and thorough, with attention to every detail. The price was very competitive and the value we got for the money was 100% worth it. Definitely recommend and plan on using for recurring cleanings.

Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.