Collin is absolutely amazing!!! I recommend Refine to all! I've been a patient for several years…read more Colin is patient, takes his time answering questions and makes me feel comfortable during and after my procedure. Thank you Refine Spa and Collin!

First experience with Botox ever. Mildly painless but minimal effects and maximum money. In…read morecomparison with my friends who have many years of experience, I was overcharged. I only addressed smile eye wrinkles and my "11" - nothing above brows (no forehead) and was charged $500. Everyone I know spent less for a lot more and their results are more prominent. Also note, I was not provided a unit measurement related to cost. My friends all shared the same feedback, that this is unusual. I am certain my lack of experience resulted in them recognizing an opportunity to exploit.

I go to Total Med Solutions every three months for Dysport and I have always had a good experience…read more Their Nurse Practitioner Tracy has done all of my services. She really takes the time to go over your past results to make sure you get what you need. All of the staff are friendly and professional. I originally found them through a Groupon. You can usually use one Groupon every 90 days but make sure to read the fine print before purchasing to determine if it meets your needs. Services bought through Groupon don't earn you rewards points through programs like ASPIRE Rewards, so you may do better overall buying directly from them - I highly recommend signing up for email and text alerts so you get notified of their flash sales.

I've been going to total med for several years and have always been so happy with the services. I…read moremade an appointment with Zach and I cannot say enough about his attention to details and care he took with my injectables. he is absolutely amazing. he really took his time and all I can say is that he's more than someone offering a service. he's an artist. my results are amazing and pretty much painless. highly recommend total med and Zach..100 out of 10 stars

Buyer beware! This place uses deceptive practices to charge you with out services rendered! I…read morewalked in for a massage on Sunday. Two ladies were upfront, one therapist and a front desk worker. They had no therapist available at the time and this was approx. 2pm. I told them I would continue to look for a place who could get me in immediately as my back was killing me. The front desk worker said, well we have a 5:20 pm spot. She said well do you want to book it just in case. I said sure. She said "we ask for a credit card on file, just in case you are a no show, we charge you". I said that make sense. I left and the next place I stopped said they could get me in immediately. I wrote the Xpress location in Keller right away to cancel. I received a response that said the appointment had been cancelled. Two days later I see a charge for over 50 dollars. I called the credit card company that I used, who refunded the money immediately because I have the cancellation text. I then called the facility who said that this is common practice, and their policy is that if you cancel or NO SHOW, you will be charged. Can you imagine this with any other service? I would like dinner at a nice restaurant but then you cancelled it and get charged for what you would have eaten. Or how about a car. I was going to buy a car but changed my mind and they still charged you for the car you should have bought, so that the salesman makes money. This is insanity and I will never be back to this location every again! I would caution you as well. This policy was never conveyed to me and the girl I spoke with on the phone said "oh she probably forgot". Umm yea because why would I ever agree to pay for a probable service? Horrible business. Update: the manager of this business wrote me and said yes we have evidence that our staff didn't advise you of the policy and that he would try to help me get my refund "even though my cc has already refunded the money", but when he saw this review he sent me a text at 11pm at night. "I saw your rediculous review on Yelp. I had told our system not to fight it because it was an honest mistake. But your lies on Yelp are stupidity. You never once on the video said you were going to look for another location for a faster massage. I will upload the video and audio to Yelp to show this. I was ok with eating the 30 dollar chargeback but now I'm going to fight it" These people are not just crooked but obviously have mental issues.

Highly recommend Anna! Not from here, but now making it a point to come and see her because of how…read morerelaxed I left! She's 'the beast' for a reason. See you soon!

Best massage in my life! The spa itself is fantastic as well! I left feeling amazing!read more

Lovely place. Super calming and relaxing. I appreciate the changing room and waiting room before…read moreyou go to any of your scheduled services. There's great attention at this facility to pampering and relaxation.

Meag at The Golden Haus gave me the best facial of my life! She is so passionate about skincare and…read morereally listened to my concerns. My skin looked like a million bucks! The spa itself has a beautiful vibe. I will absolutely be back!

If you need a facial, make up, waxing, lash lifts & tents, and so much more... WBB is your place!…read moreJanae will study your skin and do what is best for you, she educates you on how to take care of your skin. When you leave you will be glowing! She makes you feel beautiful and confident in your own skin. She approaches her facials in a holistic way incorporating essential oils. The atmosphere in her gorgeous suite is relaxing and rejuvenating. Ask her about the amazing products she uses. She also has loyalty cards to earn free rewards and gift cards which make a great gift. Check out her beautiful website and book an appointment! I highly recommend her and will be a customer for life!

These ladies are super nice! I've had the Venus treatments on my neck and upper arms. It's not…read morepainful but it can get pretty dang hot, so just make sure to tell her when it gets intolerable and she can change it immediately. Every month they have specials and sometimes an open house when they offer great deals, be sure to take advantage of that. As for my Venus treatment, I did 4-5 sessions for each area. It's been about 4 months since my last session and results are good. Definitely better than what it was without them. Cheaper alternative to lipo but definitely keep your expectations in check! It's not a miracle worker and you won't look instantly skinner. You also need to go in for "touch ups" a few times every year if I remember correctly.

This is a great place for IPL photofacials. The process was relatively painless with zero downtime…read more I had a total of two treatments so far with the first having the most dramatic results. There were so many small sun spots that surfaced, peppered and sloughed away! As a result of a highly effective first pass, the second treatment is yielding milder results, yet I am happy with the progress. I may return for maintenance once a year. Winter time is best and don't forget to wear sunscreen. My mom is very excited and will get her first treatment soon!

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Continuing from my recently edited review on 7/2/24:…read more Then she said that I could be seeing the lines because I'm sleeping on my left side (because SHE noticed her "11's" being more pronounced when she slept on her left side). Not once did she ask which side I sleep on (it's not my left!), so it frustrated me that she felt okay to make that assumption. She kept insisting that the line isn't visible, AS I WAS POINTING IT OUT TO HER WHILE HOLDING A MIRROR! She then leaned back against one of the counters and said I had 2 options. First, she said there wasn't anything she could do and that I just had to let it be. Then she said I could spend money to buy additional units to inject, but she didn't seem like she was interested in truly helping me figure out a reasonable solution to an issue that was created by a service from their medspa. I left feeling like I'd wasted my time (and lunch hour), was pretty much dismissed and made to feel unheard. Ironically, if I had actually felt like she was hearing what I had repeatedly tried to convey and suggested that the issue might be resolved with the purchase of a few additional units I would have gladly paid for it. Instead, she tried to make me feel like my concerns were not valid and then showed absolutely ZERO concern that I was leaving their facility more frustrated and without a solution. They (including the ladies at the reception area) seemed more concerned about getting out of there since they will be closed for the rest of the week for the July 4th holiday. Maybe other clients have just had the good fortune of having better experiences and better people to provide their services to them. This just doesn't happen to be the case for me. Obviously, this isn't the right medspa for me or for my needs/concerns.

At first, I enjoyed this salon, but I quickly realized that most every visit came with pressure to…read morebuy more services when the owner was there. Donna consistently pushed me toward expensive packages I didn't want. At one appointment, I was literally in the middle of Botox injections when she came into the room, stopped the assistant, and oroceeded to attempt to sell me five syringes of filler...far more than I'd ever use if I wanted to maintain a natural look. It felt unprofessional and intrusive, and I left feeling more like a dollar sign than a client. I also requested a specific injector because she had a lighter touch, but this request was ignored and I was promptly scheduled with the same person. On top of that, at this same appointment, the injector told me she miscounted my units on the previous visit and then I was charged for the extra 10 units. It felt intentional and unfair since it was their mistake and the unit number wasn't the same as usual. Maybe this wouldn't have bothered me so much if I was not constantly feeling pressured. After moving on to another salon, I realized how stress free these appointments should be. My new provider delivers great results with 40% less product and without the constant upselling. I finally feel like a valued client rather than a sales target.

I went in with a groupon and was bullied into buying more services…read more Then when I showed up for the next appointment the front desk lady was so incredibly rude and had cancelled my appointment. Now i do not want to set foot in this place but I will be out $1000 so I am in a dilemna I know that if i go back they will treat me horribly. I do not recommend them at all!!!!! Do not use these people.

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Highly recommend! Awesome, high quality facials and massages at a great price. Sarah is a great…read moreesthetician.

been coming here for yrs! Shelly is awesome plus Emily and the rest of these ladies working at this…read morefacility! wouldn't think of going elsewhere

I've always wanted to try out Botox but just couldn't get enough courage to go for it (I grew up…read morewith a slight fear of shots). I went for a consultation back in October of last year and finally decided to take the plunge this year and go for it. I got 30 units for my forehead lines and my 11s. It was quick, practically painless, and after a few days I'm seeing the results I wanted! I couldn't be happier! The staff at the front were very kind which I can definitely appreciate. Shelly was AMAZING! She was so personable and her confidence calmed any residual nerves I had. The ONLY downside is that I had a headache for the rest of the day, but I know that can be a side effect so it honestly didn't affect my experience. Overall, I'll definitely be back for another visit in the near future!