My daughter was recently admitted into the ICU for a mental episode, and I wanted to thank the…read morestaff of the ICU for their professional devotion and their sensitivity to her particular situation. Specifically, I'd like to give a shout out to the following individuals in the ICU area, 2nd floor: Logan Hannah Emily Silvia Addison All of these folks were very concerned about my daughter, and all of them gave her precisely the type of care that she needed. I highly recommend this unit to anyone in a critical situation. Thanks to all those who helped us!

Could have been better. I had a concussion and though they checked for all of the critical more…read moreimportant things like a stroke or heart problem, they failed to send me home with what I really needed, medicine to keep me from getting nauseous. Apparently most doctors will give someone a prescription for these when they have been diagnosed with a concussion but not the doctors at this hospital in the emergency room in the middle of the night. Though they were a lot better than they used to be at this hospital in terms of giving me the help I needed in a timely and caring and professional manner, the fact that they failed to provide me with this one thing and that I had to call another doctor the next day about my nausea to have them figure it out over the phone tells me this organization is still one that could have been better. I continue to rate the major hospital networks in this area in this order, UT Southwestern, Baylor, Texas Health Resources, Presbyterian, Medical City. When I have a choice I like UT Southwestern best and Baylor about the same. The former for most everything and the latter for heart and orthopedic problems. I have my reasons based on a lot of extended family history over the decades in this area.

Not great at all. Clean, friendly, and probably for a reason, remarkably empty. Really sparse…read morecare, only a diagnosis of a scratched cornea and even a bit of attitude. No medicine, no eye patch, nothing. Just a $2000 bill. What a joke. Never to return. If I am having an emergency even while driving by, I will keep on driving.

I was wrong to review this place well. The experience there was fine, but they engage in…read moreincredibly dishonest business tactics and billing procedures. They straight up lied to me to get me to pay at the time of service insisting I wouldn't see more bills. I told them to give me something in writing even. Now I am seeing more bills and they are evasive and manipulative over the phone.

Great clinic. I've been going there for over 2 years, and am very pleased. I'm a retired D.O…read more Family Practitioner who ran many offices in my career, as well as delivered 500 babies and treated over 100,000 patients. Its a large, new facility, and overstaffed (probably because it was designed by hospital administrators). This means there is seldom a wait, unlike many places that take the AARP Medicare Advantage Plan. My primary doctor is Lauri Ballard, MD, a young lady specializing in geriatrics and Board Certified in Internal Medicine. She is personable, pleasant, and has time to spend if you need it. Adrian, her Nurse Practitioner, is experienced and handled a complex visit that still only needed her skills with efficiency. Christina and Emily (the Clinic Director) are knowledgeable on insurance and helped me with a small problem with the Advantage Plan. The staff and medical assistants are pleasant and not overworked.

The registration process was very easy and Alice is a very professional and precise person. I did…read morehave to wait a bit for lab work. I appreciated the calls from the Nurse (although she talked very very fast) and Anesthesia department. Process made very smooth for a person the works. The OR (Operations room) team was very comforting and talked me through what the process would be Madison in OR was phenomenal and caring. In recovery I had Mr Patrick as my nurse and he was as a bit stern to get me moving but it is for the good and he answered multiple questions I had. In and out patient surgery was successful. I even received a follow up call as well after the surgery.

I had a sleeve revision recently, and my surgeon worked out of this hospital. I will admit, I was…read moreworried SICK about this hospital. Working in the ER of a hospital in the vicinity, we had many patients who came to us with horror stories. I had the BEST experience at this hospital, I tell you, THE BEST! My goodness, I was blessed with an amazing team of nurses, techs, MAs, heck, EVERYONE! From the time I walked into the hospital to the time I was discharged the next day, they were phenomenal, and I made sure their accolades were served. I was on the 6th floor, BRAVO to them all!

Nursing staff is rude and uncaring medical care is probably good, but there is a lot of attitude…read morewith the nurses. Fua was excellent thoug, she was the only redeeming quality. If I could have I would have given 0 stars

We were seen quicker than our appointment time…read more This place is clean and professional. The staff is really good with kids and calmed our daughter down. I hope you never have to take your kid to an urgent care, but if you do, please chose this one.

I love this place! Every time I come here the service is fast and they're always so good with my…read moredaughter. They always make your child first feel comfortable before doing anything to them and if they begin to get fussy, the nurse will bring out a bubble maker to make the kids feel happy. Nurse Monica is amazing and always fully explains and answers all your questions, she tries to help you understand exactly what will be done and also is great with communicating with the parents!!

I love MacArthur staff is always nice and the doctors are so helpful this my first child so I'm…read moresuper nervous and the doctor helps me with all I need the place is definitely five star

Front Office staff are very rude. Business overall is very unprofessional threw a $2,100 bill at…read moreme and told me I needed to pay asap instead of billing department calling and notifying that insurance isn't accepted and what costs will be. Very very disappointed in this place

Easy access to the building and I had no issue finding parking. Offering an automated door and a…read moreclose curb side drop off. Entry and building appearsed well maintained. Waiting room was ample in size and had more then sufficient seating. One television played a television show at an appropriate volume with subtitles. There was a water cooler and cups provided. Her staff was professional and kind hearted; each taking time to have a conversation. Hearing them chit chat with other patients, in the hall, while I waited provided a sense of comfort in time that can be riddled with anxiety. There was a small delay in seeing the doctor, however, I appropriate a doctor that gives her time to her patients. I may be the patient in the need of extra care some day. Dr. Kreider was very genuine in her concern for my health. She was very thorough and I appreciate her approach to asking me questions. She offered a feeling of comfort I have not found in many doctors. Directions where given clearly and there was genuine conversation about my health concerns. Though most people don't look forward to going back to the doctor, I am looking forward to go to here when I do need help.

Dr. Kreider is not exactly a warm-fuzzy physician, but she is extremely thorough. She is an…read moreInternal Medicine specialist and pays particular attention to life issues: blood pressure, heart, lungs, cholesterol, weight, etc. She's not necessarily the person to see when you have a sinus infection, upper respiratory infection, the flu, or a simple rash. For these things I go to a stand-alone clinic like Care Now. She's too hard to get in to see for something that requires immediate attention, but she's great if you have a chronic condition or as I said a life issue. She is fanatical about being on time. She sees you on time and expects you to be on time. This is most rare in a physician. As I said, she's all business and does NOT have a warm-fuzzy bedside manner, but I'd rather have someone like that who knows her stuff and isn't afraid to follow-through on things, and get to the bottom of an issue. Their office is next door to the hospital and convenient for tests, etc. It's part of a very large group practice with offices all over north Texas. I've used her for about 10 years and have no complaints. I recommend her if you're looking for a serious physician.

She's the best obgyn hands down! - she's caring, compassionate, loving, good listener, experienced…read morein her field of work and just a good human being. She treats her patients like her own family. She saved my life. Forever grateful to her. The clinic used to be under USMD, now it's under THR, so I'm hoping the services and communication with the hospital gets better. The nurses are pretty good, front desk staff are learning new systems so they were bit slow and confused during my last visit. Hope it gets better with time.

I have been a patient of Dr. Vallery for over six years and I never had any negative experiences…read morewhile visiting her for my appointments. Every time I walk in I am greeted by the staff at the front desk. I love how they decorate the lobby according to what holiday is coming up. Puts a little smile on my face to see those personal touches. I am not kept waiting for longer than maybe 20 minutes most of the time I visit. The lobby and patient rooms are always clean and tidy. The restrooms inside the office is well decorated to make it not feel like a 'gloomy doctor office' (if that makes sense). Anytime I ask her a question or concern I have she always has the right answer to it and makes me feel at peace. She has recommended other doctors or services if I am in need of something she does not cover. She is great and friendly but I just wish our visits were a little longer to talk to her more. My visits and talks with her always feel like they are too short. If you are thinking of setting an appointment the number will direct you to the general hospital network and from there they filter to the people as needed.

Charged 8000 dollars to take stitches out and get antibiotic and tetanus shot. 130.00 dollars for…read moretwo pumps of soap to wash with.

All employees are rude if you are hurting and in pain would not recommend going to this place.read more