We decided to visit on St. Paddy's day only to avoid the crowds in the local establishments on this day plus they sent me a coupon for a freebie! I like the fact that you can get on the waitlist by using the app, it makes it easier to get a spot in my opinion. Our server on this visit was very friendly and attentive. The food is just OK, nothing super special to brag about for the price. They bring you bread with a cinnamon butter that is good but I don't understand how at a steak house when you order a loaded baked potato it comes to you "lukewarm", it kind of takes the excitement away! My steak was cooked properly or i'd probably give a 3 star, not for the service, but for food quality. Being this is a chain restaurant if you've ever visited one you know what to expect, bright and open this time for the day and can be a little louder then others. But wifey thought the margaritas were outstanding for the price! read more

Texas Roadhouse - Spice is nice! - Steakhouses Near Me - Brighton, Michigan

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How have I never been to Texas Roadhouse? I'm not sure but I'm so glad I tried this place today. The staff asked if it was our first time and we said yes so they gave us a warm welcome and made us feel right at home. Our server was Josh and he was great with making sure we were taken care of and gave great recommendations on what to order. We filled up on the bread and really enjoyed the fried pickles, steaks and loaded sides! A few employees stopped by to make sure everything was excellent. Very impressed with the service and will come back again soon! read more

Texas Roadhouse - Filet Medallions* loaded Baked Potato and Buttered Corn - Steakhouses Near Me - Brighton, Michigan

We went here Saturday around noon. Rolls not fresh. I ordered Dallas cut med well, it came oozing blood. We finally found a waitress, ours never checked on us. They cooked it again and this time the outside was so charred it had a terrible taste. My son never received his mashed potatoes and I did not receive my vegetables. We had to wait for them. We never even received an apology! read more

This Texas Roadhouse has great service! I've been 3 times recently and always had a great time. Food was consistently on par with other locations and came out really fast. Bread was always fresh and hot, and we never had to wait long for a new basket. They definitely do well with accommodating the weekend dinner rush. Met the service manager 2 of my 3 times here, the staff definitely seems eager to please. That feeling sometimes gets lost in chain restaurants that have hour long waits. I'll definitely be back to this location! read more

Gnats! Need I say more? Wash all veggies before when you get them in. Mix Vinegar, Soap and Water to kill the active Gnats and Keep the lids one the cinnamon butter. Landed on my Drink, Rolls, Steak Sauce bottle. Waitress told the manager and then brought me the Check with apologies and half of my meal untouched. I had to ask for the Manager and then she comped the meal after I pointed at a flying Gnat while she was at the table. I was not going to post anything but I would not want my family using that 57 bottle on their steak. read more

Texas Roadhouse - Gnats! Looks - Steakhouses Near Me - Brighton, Michigan

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Sometimes this place totally pisses me off. If they advertise $5 beers everyday all day but then they run out I think they should switch to the next shittiiest Coors lite or miller lite only makes sense to me. Who do I think I am though the guest or something ? read more

Texas Roadhouse - Miller Lite - Steakhouses Near Me - Brighton, Michigan

Great service. Sat after 15 minutes with no reservation. Friendly staff. The manager visited the table to make sure every was good. Food was fresh and delicious. Gave extra bread for the road. Restaurant was very busy but was very clean and efficient. read more

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Been to this specific restaurant about 5 times went on a Saturday late afternoon. Hit & miss generally speaking where either the service is poor or slow, or the meal is. In this case the meal. I ordered 20 ounce bone-in ribeye medium-well, they cooked it medium, tasty, but not the way I wanted it and I know when they take it back and I receive it back, it tends to be very tough so I ate it anyway. However, my wife ordered the 6 oz fillet, medium well, came to us medium rare, sent it back the first time, was still medium rare, so took it back a second time, still medium rare. Either they didn't cook it or they didn't do anything but shove it in a microwave. Yes, the manager comped the meal, but this does NOT fix the problem. Cooks can't cook a small steak. I filled out a complaint form for this location in Brighton, someone tried to call me after 10pm Eastern time. I called them back and they never responded, the person was a managing partner of the restaurant. This restaurant has been here well over two years, how they stay in business is beyond me. I will not return again. Service was fine. There are definitely better choices around town. Attached pics of steak after we sent it back twice, manager had the audacity to bring it to the table without even checking it visually. read more

Texas Roadhouse - Steakhouses Near Me - Brighton, Michigan

My husband and I stopped in for dinner today (Wednesday) and we got sat right away. We then sat and waited for 15 minutes without anyone even acknowledging us! The manager was sitting in a booth across from us with a laptop and the waitstaff kept coming up to her and chit chatting amongst themselves, again we are just sitting there. After 20 minutes we just got up and left. My husband and I are both in the service industry and are VERY patient, as we know how busy it gets; but to not even be acknowledged was ridiculous. read more

The burger was way overseasoned (salty) and grease was dripping from it. Chef Ramsay would not be impressed. Everything else was fine.

Brought Dad here to celebrate his birthday. Went online and put myself in the wait-list. They do only save it for 15 minutes. When we arrived I checked in with the host but was told it would be 10-15. As we sat an time pressed on. 20 minutes passed and I asked about seating and mentioned the online reservation. We were quickly placed after that. Our waitress Aimee was knowledgeable and friendly. Jeff and I ordered the margarita and they were having a promotion that every dollar spent in margaritas would be matched and help go to breast cancer awareness. I had the sirloin steak, vegetables and side salad. Everything was prepared, made and rare perfect. My father and husbands meals were just as good. Never disappointed at a Texas Roadhouse. We did come at dinner rush so it was busy but they did a great job of moving everyone. Around. Plus they dang happy birthday to my Dad as well as gave him a card. Our hearts and bellies are full. read more

Texas Roadhouse - Steakhouses Near Me - Brighton, Michigan

Tried to place online to go at Westland, Mi. Had to call, order taker was not efficient and didnt understand the word ribs. Arrive,with texts l still had to wait until 4:45 for dinner as their card machine was down. I tried to pay with cash and the manager Jalisa told me no. I finally was able to pay with the manager named Romeo. Shouldn't require escalation from regular to go tem member to to-go manager to Jalisa to Romeo to get order 30 minutes after request date Besides the less than usual service, the order wasn't correct, steaks weren't identified to the person or how prepared Further none of the potatoes were cooked all the way through. This Westland, MI location has gone down hill in constantcy, timeliness, accuracy and quality. No apologies given, no explanation other than technical issues, no compensation for inconvenience despite request. Go elsewhere for accuracy, timing and quality/value for monies paid read more

Everything this visit was perfect The rolls were warm n fluffy The onion appetizer was huge n delicious (hot) Margaritas very tasty too. My steak was perfect medium rare-the mixed veggies were crispy (not overcooked mushy) Well done TR -we'll certainly be back !!!!! read more

Cold food and mediocre service. I complained about cold rolls and appetizers then the food came out cold.

This Texas Roadhouse is extra Texas and extra roadhouse. It's vibrant, loud, and fun. It feels more like a Texas themed club than the TR on the south side of Ann arbor. The energy was contagious and exciting. The staff even took a break to line dance. Make sure you use the website to get on the wait-list 15 min before you come to take a little off your wait time. There was quite the crowd waiting and every table was full. The rolls were piping hot, and the sweet tea was perfect and not too sweet. We got the fried pickles appetizer. I love their country fried steak. Their NY strip is also good too. read more

Texas Roadhouse - Country fried steak with mash in the background (a bit heavy on the gravy. Ask for it on the side) - Steakhouses Near Me - Brighton, Michigan

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I normally love Texas Roadhouse but not this time. I placed a to go order and was there within five minutes to pick it. I had the beef tips...the majority of which were chewy and gristly. The mashed potato sides and broccoli were fine. But the rolls were over cooked and not those warm soft rolls I love. So only 3 stars from me. Hope somebody reads these reviews and makes some changes because this place can be excellent. Review from my black lab: the steak tips Mom served me because she said they were too chewy were perfect to me! read more

Excellent menu, food superbly cooked & service is top notch at Brighton Texas Roadhouse! Highly recommended! read more

Service is ALWAYS top notch here. Wait staff is friendly and prompt. 30 minute wait for a table was only about 20. Tonight I decided to try the chicken fried chicken. Mashed potatoes and corn. The meal came, looked great. A flat pounded chicken breast perfectly breaded, smothered with country gravy. Loved the spice blend in the chicken and was really complimented by the smokiness of the gravy. ONLY complaint is the chicken had some really fatty/grisly spots. Some bites were perfect, some were meh. I would get this again, go with the brown gravy next time. My 16oz draft Mich Ultra was super cold and delicious as well. read more

Our first visit to this location. Staff pleasant. Service was poor. No drink refills, not even water. Steaks under cooked (2) Never got 2 of our side items (still had to pay for them?) Manager stopped bye, never came back??? No dessert offered. Pretty poor overall experience. Lots of places to dine out. Don't think we will be coming here again. I would not suggest this location. read more

the waitress was great except she sat us right where there was 5 birthday parties in a row. stupid clapping and a different waiter was literaly screaming in my ear . it was excruciating to be stuck in the middle of that . the manager was rude and insensitive. where do adults go to eat without acting like it's a child's birthday at Chuck Cheese or TGIFridays ? I will never eat at any texas roadhouse again . the rolls are good and the food is delicious but screw that noise . read more

My wife & I went here for a date tonight. The waiter was extremely slow & hard to find from the start. Our appetizer was good & the rolls are always great other than having to wait 15 minutes for the second basket. I ordered the grilled chicken & Sirloin cooked medium with a sweet potato & fries with cheese & bacon added. The chicken was delicious! My steak on the other hand was well done& dry as a bone and the fries didn't actually come out until we were ready to leave, the person that dropped them off said "yeah I know," as she dropped them off while our coats were on. When I finally saw the waiter to tell him I couldn't eat the steak & my fries were missing he said he would get the manager but didn't offer to make another meal. So the manager did come by 5-10 minutes later & said I wouldn't be charged. Ok, good. But I still didn't get a meal. I still went home hungry, no offer to make the meal correctly or make it right other than not charge for food that didn't come or was cooked to the point of being inedible. I don't understand what has become of corporate restaurants! Since when is it good customer service for a restaurant that is a part of what is called the "hospitality industry" send people home with an empty stomach & very unsatisfied feeling in their gut. I love your rolls & butter but you have to do better than that. Texas Roadhouse is known for steaks, any Texan would be ashamed of a steak cooked that well done. I'm more inclined to call it New Jersey Steakhouse but Texas is just wrong. Texas restaurants don't send people home hungry & feeling ripped off. Sorry for the little rant but tonight's experience at Texas Roadhouse really got under my skin. read more

I totally love Texas Roadhouse but this time I was a bit disappointed. I ordered a bowl of chili which was not hot. My husband ordered the three item appetizer. It also was not hot. Was it the cook or server. Not sure but so disappointed. read more

Today my boyfriend and I went to the Brighton Texas Roadhouse for his birthday dinner. As we arrived we were seated and the hostess told us they were low on bread. Oh well, she came back about 5 minutes later with the bread. Another 5 minutes had passed (10 minutes now) and we still haven't seen our server. She finally arrived, took our drink and food order, and left. About another 15 minutes go by and we finally get our salads our server just dropped them off and left. We never got the regular butter we asked for or our waters. As we finish our salads she finally brings out our waters slamming them down on the table and leaving. We finally get our food not by our server and the server comes by about 5 minutes later, asks us if everything is okay, and leaves. That was the last time we saw her. She ignored us multiple times during our visit and visited her other tables several times and ignored us. I understand that we are young but that doesn't give you the right to treat us badly. Not happy with my experience here. read more

Not worth the hype, I was very disappointed in how thin the rib eye was and my steak was cold I don't know if I would ever go back not worth the value. If I have to say one good thing the waitress was very nice. read more

It's always a hit or miss whenever we come here. The growing pains at first were understandable, but now that they've been open for a while, the food quality needs to be stepped up. The salad sizes seem to have gotten smaller, and there are always lots of wilted brown pieces as well, unfortunately. The fried pickles were piping hot which was nice, but lacked any seasoning and flavor. Their buns and honey butter never misses, always delicious. The look of the restaurant is basically like all Texas Roadhouse establishments, and crowded as ever. I am also disappointed that they haven't hopped on the reservation train yet, because when we tried to go here for my mom's birthday, I put our party on the waitlist and we had to wait almost 2 hours. Then another hour for our food. We got there at 6:30, didn't leave until almost 9:00, so the service could have been a lot quicker as well. read more

My steak: 30% fat and overcooked. My son's steak bites: all overcooked or burnt. My wife's burger: missing toppings and overcooked. All around fail read more

New servers, mine was terrible.. better beer. New cooks. Not sure, but im guessing owner has never run a real resturaunt.

The day I went it was busy but not overly crowded. Service was slow but pleasant. When I received my steak the first thing I noticed was a hair....not a little one but about a foot long hair that seemed like it should've been spotted before serving. Ok...so they returned with another medium rare to my medium request....they knew it was under and offered to torch it further but by now I was starving. It was merely "ok". Nothing special about their steaks. Oh...and the other funny issue that should have been noticed was the 3/4" chip in the beverage glass I was served. I know "stuff" happens but I was mostly underwhelmed despite hearing so much excitement about their arrival. If you're with a family and don't expect much from a restaurant-you may enjoy it. read more

Came here with family for my birthday party of 6. Place was packed but everything was fantastic. Steaks cooked perfectly and the service from Christine was out of this world. Thanks again! read more

Good services, good food. Prices were a little high for Lunch. It's a new place in town so if they keep up the high prices they won't last long. There are too other options in Brighton that are cheaper and better quality. read more

Food was pretty good. Only reason this gets 5 stars is because the guy who brought our food gave us a " yeehaw ". When I went to use the bathroom and ended up coming face to face with Super Mario children's underwear. Also to note don't make a mess of free peanuts in the waiting area. Manger Ashlynn was nice and helpful and Spencer was good company. Are waiter Kendall was kickass too bringing us plenty of water with lemon read more

Texas Roadhouse - Fun times - Steakhouses Near Me - Brighton, Michigan

I sat at the bar and watched 3 people place an order and get drinks when I was there well before them. I was totally ignored by the bartender. I am a very understanding person but this was BS. Now I understand why it only has three stars. read more

Haven't had any food yet. Popped into the bar for a beer. But...... at $5.50 for a Miller Lite bottle????? Makes me question coming back to even try the food. read more

So we tried here tonight for dinner. The best thing about this place is the rolls. Out of 4 people's order, 1 was completely correct. The potato skin appetizer was alright (homemade is better). The cactus blossom was not great & the sauce with it was awful. Between 4 of us, we barely ate 1/4 of it. The bacon cheeseburger ordered medium had no bacon & was way over cooked. Salad dressing was wrong, parts of the ribs were tender but the other half was tough. The bacon was missing off another salad. The 2 steaks were alright but nothing special. The waiter kept apologizing admitting his mistakes. It was nice to say we tried it but probably wouldn't go back again. read more

I've been here 2 times. First time was fantastic, steaks were great, shrimp cooked great, and my husband loved the ribs and we enjoyed our sides, especially the salted baked potato! Yum! 2nd time, I decided to get the ribs since my husband had them last time and they look so good. I was very disappointed as it was over cooked. My husband and our friend had the big T-bone steak and it was good and I'm giving four stars because I like consistency. read more

Food is always delicious. The rolls are addicting, almost can't eat my meal I eat so many rolls

Today was our second time at TR in Brighton. Our waitress, Madison R., was there when we needed her and made sure we had everything we needed. She made sure I had water without asking for more. Her smile and greeting were genuine. We had a small problem when ordering and the manager, Carrie, took care of the problem and we weren't charged. We offered to pay but the offer was refused graciously. Carrie's interest, like Madison's, was making sure we had a good meal. The meals weren't just good they were great. With people like Carrie and Madison going back to TR will be a natural decision. read more

We were excited to see Texas Roadhouse come to our neighborhood. However, after sampling many of their menu options, our overall menu experience is "meh". For steaks, I would rather go to Chili's or Outback. For really good steaks would be Diamond's in Howell, MI or really, really good steaks I go to Clawson Steakhouse in Clawson, MI. Chili's has a better selection of burgers and a better flavor profile for ribs than Texas Roadhouse. I have traveled throughout the USA and I am unimpressed by the offerings of Texas Roadhouse. The staff are kind and helpful, but they can't detract from the mediocre food read more

This place is an abomination. Utterly disgusting. My steak was dryer than the Sahara desert and they denied me and my family access to the FAMILY restroom. I am proud to say I will never be attending this establishment again. Furthermore, I walked in to this place with my mouth watering only to be quenched by those sweet authentic texas rolls. Upon arrival they said they were out of rolls. After begging our server for two baskets they obliged and brought us the rolls. I was severely disappointed by the utter dryness of the rolls. I could clearly tell they were not made with love as they usually are. read more

First visit to this fairly new location. Call ahead seating worked well. We were shown to our table by server with a basket of bread. The busboy was at the table with a tub full of dishes on the floor next to the table. He was in the process of spraying down the chairs with some sort of liquid cleaner and wiping with a towel as the server placed the bread on the table....yuck. I had mentioned that the backs of the chairs were still wet. The busboy proceeds to toss me a rag! Have the table completely ready before we get there! Other than that, the food was delicious. I hope they keep up that level of quality and don't cut corners in the future. read more