Service was not like the other Texas Roadhouses this one (Gainesville) was an all around disappointing experience. From picking the steak from there cooler. Most of the 18oz ribeyes were full of fat. Get seated waited on a waitress to greet us that also took a while order drinks never did get another refill. Steak was under cooked and very tough. This store needs a lot of help. Sad experience. read more

First time at this location since it has moved from archer Rd. The waitress was so friendly and nice! Food was so good! I got the salmon with veggies and a salad; they forgot the salad which was ok, I took it home! Drinks were yummy too! read more

Beyond disappointed in both the service and food The appetizer combo we ordered was not great but edible. We both ordered the steak fries as one of our sides with our entrees. Worst steak fries I've ever had, they were not even warm, overcooked and way too salty, and I always salt my fries. My other side dish was a house salad, which came with chopped egg on top of it that I didn't care for. My entree, chicken critters & ribs, was meh. Service was worse than the food. We ordered our beverages and the appetizer was brought before we even got our beverages. We said as much to the person who bought the appetizer and she brought us two glasses of water. Then my husband got his diet cola but I still hadn't gotten the sweet tea I had ordered. Our server, Malakla I think, finally came back by our table and I mentioned I still hadn't received the sweet tea I ordered. She grabbed my glass of water and started to walk away. I told her I would actually like to keep my water. After we got our entrees, she never came back by to see if everything was okay or if we needed anything. Needless to say, we will probably not dine at this restaurant again. read more

Sad. Walked into seat at bar at 4:45. 3 staff 3 patrons at bar and no service after 5 min. Walked out. Was one of my usual go too. No longer. Also smell of mold is present. Which tells me they are not changing mops and wash rags often. Usually a sign of poor management. read more

Great place if you have younger kids. Steak and sides put Outback to shame. Out service is always awesome and attentive. Definitely on our rotation. read more

Horrid service. We have just witnessed the front desk girl ask a family with kids to wait outside. Mind you, it's 38 degree and there was absolutely no need for that behavior as lots of space was available. The family politely canceled their reservation and left the restaurant. Management..... please re train your employees ! Your reputation is important. I addressed it with the girl and she didn't care ... so we left as well. read more

Seated immediately and order taken promptly. I had to get my own Splenda for my unsweetened iced tea from the bar area since it wasn't brought with drinks. Caesar sSalad could have used a little more dressing. NY Strip Steak was cooked as ordered but didn't have a lot of flavor. Otherwise service was good. read more

Texas Roadhouse - NY Strip Steak & Buttered Corn - Steakhouses Near Me - Gainesville, Florida

Original Texas steakhouse with a wide menu selection including salads and burgers. Very well known for their ribs and ribeye. Place is located in a shopping center and parking was a bit hard to find but not impossible. We went for lunch on Sunday around 2pm, our wait was 10 minutes with a 15 minute expectation. Our visit started with an amazing bread they bring to the table. This bread was so amazing we ordered a second order while we waited for the food! My recommendation is definitely the ribs and ribeye. We ordered chicken critters with side of Caesar( salad ok, not wow), buffalo boneless wings (good but portion is small), 20 oz ribeye, ribs whole rack, and 8 oz sirloin, cheese fries and steak fries, and rice. The ribs are cooked to perfection and meat slides off the bone throughout the entire rack with bbq flavor all over it. The 20 oz ribeye is a bit big for one person, but a must try! Tender, juicy, and on the spot. Our server was Zack, he was great with all the service and recommended plates and constantly came back to ask how the food was going the flavor etc. The only reason why they get four stars was because of the chicken and fries which lacked culinary touch. A lot of space throughout the restaurant so traffic moves fast. Last but not least, I really liked the receipt came separated by each person so got work parties and meetings or large groups this is perfect. Food came out quickly and we were happy overall. read more

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Our party of 5 had a wonderful experience at Texas Roadhouse in Gainesville, FL tonight. From the time we entered we were immediately greeted with a warm welcome and immediately seated. The restaurant was packed so we expected a long wait time, but that wasn't the case. Our server, Sarah N. was friendly, welcoming and would frequently check in on our table. Food was deliciois. We will be back read more

Service was a little weird. The waiter didn't really come by much and even when we called him over someone else came to speak to us instead even though we were going to order more food, not ask for a status update of our meal. The steak was ordered medium but it came rare and so we had to wait for it to come back. The meat was pretty tough and the flavor was just okay. Ordered a T-bone. It was 80% bone though... on the bright side, the bread rolls were absolutely SPECTACULAR as always and the ribs were truly a work of art. The ribs were juicy, had an amazing flavor, and were sooo great in texture too. The fries were pretty good, just a tad salty. The bread though. I would go back JUST for the bread and ribs. Maybe would order takeout since the vibe was a little odd and it was very overpriced. Not worth the money for the T-bone or service, but YES for the bread and the ribs!!! read more

Texas Roadhouse - A lil bit disappointing T-bone but pretty great fries - Steakhouses Near Me - Gainesville, Florida

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Your typical Texas Roadhouse. The food, pricing, and specials are consistent to the other restaurants in this brand. When I review chain restaurants I typically focus on the service and cleanliness of the restaurant to adequately compare it to other franchises. I've never had a bad service in this specific Texas Roadhouse. The last time I was here, my server was really great even though he was taking care of a billion tables. Our food came out in a timely matter and my party was never waiting on anything for a long time. At other Texas Roadhouses I tend to experience sticky tables or waaay too many peanut shells on the floor but this location was super clean. The food itself is a little better than average for a Texas Roadhouse but can't really be compared to the good cooking at more local establishments in town. For instance, I thought the ribs here were overall tasty (a bit dry on some parts) but I would prefer to go to another, smaller restaurant in Gainesville if I'm really craving ribs. Pro tips! 1. Call ahead to reserve a table - This place can get packed on holidays. 2. They're doing a VIP membership thing online (might take a bit of googling) where if you sign up with your email you'll get a free appetizer. Edit: just came here again. Service was fantastic (shoutout to our server Max!) read more

Texas Roadhouse - Ribs and loaded mashed potatoes - Steakhouses Near Me - Gainesville, Florida

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The new place is much bigger but the bar is not The food, however, is still amazinng and the bartenders are still great! Small bar, big food! read more

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My husband and I treated his mom to Mother's Day dinner at the Gainesville Texas Roadhouse this Sunday. It was packed, but we were seated quickly after checking in, and our server was very friendly and on top of his game during our visit. The atmosphere was a bit louder than comfortable because of the quantity of people dining out for the holiday, but that was the only drawback. Our food was delicious, especially the loaded sweet potato side! read more

Let me start by saying Texas Roadhouse is my favorite chain restaurant. We live in Georgia and frequent the one in Snellville and Athens about every week ish. Went to the one in Gainesville, Florida, last night and it was just a bad experience. Steaks were over cooked, asked for salad with no egg and it came with egg on it. Asked server for side of mayo, it never came. Our meals were delivered by someone other than our server and then we really didn't see our server. We sat with empty glasses for over 30 minutes and left never even getting any refills. If I'm being honest, it was obvious he didn't care. We paid at electronic pay at table and left 15% because we didn't have a choice. I usually tip 25%. There are a lot of really good restaurants in this area that I would recommend. Sadly, this is not one of them. read more

Food is consistently good. Service has always been fast and friendly Good selection and nice atmosphere

When we arrived it was only a 10 minute wait for a early dinner. Before we knew it we were being seated. Shortly after our server Trevon came to the table for our drink order. For dinner I ordered a 8oz sirloin with green beans and baked potato. I have to say it was a very tasty steak. it seem like no time for our dinners to arrive. Also, the draft beer was super cold. What a plus. Over all a great experience. Thanks Trevon. read more

Texas Roadhouse - Super cold Daft beer - Steakhouses Near Me - Gainesville, Florida

Currently here on New Year's Day, January 1st, 2020 for my 10 year old daughter's birthday. Had the catfish + Fries served cold....I guess I'll just take the whole order home to heat it up because I'm afraid to ask them for any more adjustments to my party of 12's orders. There were several mistakes made and we were fine with the problems because New Year's Day is a very busy day and the server seemed sweet. We were missing several side items and kindly reminded the server several times and next thing you know the female manager with the tattoo behind her ear (neck) walks over and rudely/aggressively addressed my table claiming we were being "rude" and need to respect "her servers" lol. Literally every table in the our area was looking over at us after that it was very embarrassing and degrading. The food was fine, we are not upset with the waitress but the management is out of control here. If they mess your order up here, whatever you do, DONT ASK THEM TO FIX IT. ***MANAGER NAME SAMANTHA read more

Texas Roadhouse - Catfish + Fries served cold.... - Steakhouses Near Me - Gainesville, Florida

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We came in for dinner on January 14. We had a 45 minute wait as it was a busy Friday evening. After being seated it was 40 minutes with no food. We had to flag the waitress down for drink refills. She seemed irritated from the moment we arrived. I asked about our food. She said she just put the order in because she was having breathing issues and had to go sit in her car. I can appreciate her not feeling well, but she was flat rude the entire time. The food arrived after an hour after being seated. Some of our food was not warm. We didn't call the manager over as we were just tired and ready to go. I would have given a lower review, but we have always enjoyed the Texas Roadhouse for their great service and quality food. Hopefully, this was just an off night for this location. read more

This is my husband's favorite chain restaurant. So we are here probably way more than we should be. He loves the steak and the salt encrusted baked potato. I love their chicken fingers. You might be seeing a trend here. TRh chicken fingers are the best chain CF you can get. I need to just make a list of chicken fingers/tenders in Gainesville and rate them. That should not be a goal, and I understand how it sounds. Also, that loaded sweet potato is feckin' awesome of you don't mind having dessert with your dinner. Same with the yeast rolls, which I've stopped getting because of the calories in one roll alone. The servers are genuinely pretty good. The few times we've run into bad servers we have also noticed that they don't last long (did I mention that we are here too often?) The problems really lie in the upkeep of the building and the hostesses. TRh has an outdoor seating area but the hostesses don't assign that area during lunch or early dinner. Why have that seating if you don't let people sit out there? Then again, when we do sit out there our servers usually forget about us, so maybe it's better if it's just closed off. The building is rundown. The bathrooms never seem clean. The floors are scuffed up and the seats slide around, especially if the seats are used for storage. And would someone PLEASE run a sticky roller over that dang bison head? It's disgusting! I refuse to sit under it for fear of the years of dust will fall into my food. This is not a good place if you're child-free out for dinner. We are constantly seated next to the single family with the single children having way too much fun (please stop talking and playing your phone games so loudly!!!!) Overall, it's not bad but it definitely needs a deep cleaning. read more

Texas Roadhouse - Peanuts - Steakhouses Near Me - Gainesville, Florida

First time at this chain and we will definitely try other locations. Great service from Alex and it was a nice touch to be provided rolls by the hostess when seating us. Lighting was sufficient and not too loud for the fullness of the restaurant. Entire meal was delicious and reasonably priced. Improvement? Recommend removing empty dishes each time anyone stops by the table... we put them at the edge to make it easier to grab but no one but Alex touched them. Beverages: Mango margarita with Patron kicker, Stella, Long Island Iced Tea. Food: Cactus Blossom had a really crispy coating and not a drop of sauce left when we were done, Dallas Filets were tender and flavorful, Caesar salad dressing was perfect with tasty croutons. read more

Nathan was an incredible server! Food was great as usual, came out quickly with no issues. We were seated immediately and the ambiance was inviting with upbeat music. Would recommend, definitely coming back soon! read more

My husband and I came to Texas Roadhouse for a nice dinner. I ordered Beef Tips well done. They came medium at best. The potatoes were cold. The yeast rolls were smaller and overcooked and dry. The server was definitely in the weeds. She would've been a good server if she wouldn't have been so stretched thin. So the service definitely needs improvement. Forget an ambiance. They've packed so many people in the dining area you feel like a sardine. You could literally reach out arms length and touch people in all directions that were not part of your party. They've packed so many people to optimize money making opportunities that they've lost any possible ambiance they were going for. Texas Roadhouse get it together. read more

The server was really nice! As well as the food,but the server didn't bring me A1 Sauce and they didn't bring the right salad.

Yes! First off, I'm a huge fan of Marks Prime and I love steak! I usually stay away from franchise steakhouse but wow did this place blow me away! I got the NY Strip and the quality was the same as Embers and Marks. The staff is super nice, the drink specials are fire, and the atmosphere is to die for! read more

Don't come here if you are a large party. I called ahead to make reservations for a group of 12. They told me that they don't make reservations but that I can call ahead. They said that the earliest they could seat us would be 7:30pm. Not a problem. The whole party arrives by 7:20pm, they finally call us to be seated at 8:40pm but they then break our party up into two groups of 6 and seat us in two separate booths back to back to each other... what was the point of waiting almost 2 hours to just be broken apart into different tables? We weren't sitting together anymore, so really not a great place for large groups. Ridiculous policy that they make you wait and then put you into two different booths where you can't all talk. Really a regrettable birthday party experience read more

We were seated as soon as we walked in. Our waitress was extremely attentive and polite. We did not wait long to get our fried pickles and dinner salad while we waited for our main order. I had bbq chicken breast with a side of seasoned rice. The bbq chicken was nice and tender and flavorful. My wife had a house salad as she is a light eater. Her house salad and my dinner salad were outstanding. The fried pickles were spot on. I give the service and food a A plus. Will be visiting again. read more

Our server is the only reason I'd give this restaurant any stars. From the time I got on the waitlist online to the time I was seated was 45 minutes which was longer than the times quoted by the app and the hostess. My wife's water had a 3 inch piece of glass in it that we had to report and return. My med-rare 16oz ribeye was over cooked twice. The second one came after my family had already finished all of their food. The server was very sweet and helpful. Managers came over for both occasions. After 1 1/2 hours we left and all I had for dinner was salad, rolls and a potato. read more

Long wait and they are ALL out of peanuts. How does that happen. That's one of the better part of the experience.

Went to celebrate my fiancés birthday, we understand around dinner time (we went around 8) it gets busy, we wait very very patiently. We received one basket of bread, our drinks, and appetizer (fried pickles) so we are enjoying it while waiting for our waiter,MAXCIMO OR MAXIMO to come back and take our main course orders (about 20 mins) which has not happened. Another family gets sat and he immediately goes to their table, greets, gets drinks and bread. About 10 mins later he goes to their table and gets their order and blatantly ignores us and does not get our order. We say okay he will probably be right back, he disappears for another 15 minutes, patiently waiting again, he comes back and drops off a tables that was already waiting for their food and completely ignored us again, at that point we felt like it was on purpose-mind you we have not complained or anything. We had to ask another server to order, but he said he has to go get our server, comes back and says they can't find our server. 10 mins later he comes and says, sorry for the wait like we were not waiting to order a meal for 45 mins, at that point we said thank you but we are leaving to which he responded oh sorry and walks away! Doesn't even give us a bill just walks away. Never again! So we left (with letting management know) went to outback and had amazing service and food :) read more

The fluffy yeast rolls soaked in cinnamon butter will do me in one day. Roadhouse actually gives the rolls time to rise, thank goodness. Even if we arrive here at 5:00pm on the spot with all of the early birds, they are already slammed with customers. I recommend parking behind the building because the tiny parking lot on the side is just a wreck waiting to happen. I used to be a big steak and potatoes girl, that was before I knew any better. After I traveled and learned more about the world, steaks don't even come to mind when I think of food. However, for my family, steaks are a way of life. This is a bucket-o-peanuts and country music establishment. Nuff said! If I had my choice of steak in Gainesville, this is where I go because they serve the best rib-eye steak in my opinion. I am one of those terrible people that prefers fatty meats to be crispy instead of jiggly, so I enjoy their rib-eye medium well. The thin cut of the meat here provides the greatest amount of crispy fatty bits. The mashed potatoes are hearty and the gravy is decent, skins included. They now have fried sliced pickles covered in Cajun seasoned batter, so my intake of scary things goes on overload when I visit. They have a pretty good happy hour on weekdays with $2.50 margaritas, two of those should do any normal sized person in. I'll stick with the sweet tea. read more

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Yummy great food great service I've only ate there 1 times in Gainesville great !! Porter house was perfectly cooked fresh salad

Came here on a Wednesday night and it was packed! Thank goodness I called ahead to get on the waitlist, and we were seated within minutes of arriving. When we ordered there were a lot of mis-communications on what was available. Tried to order a 30 oz steak and was told they didn't have it and then 10 minutes later they did, and then 5 minutes after that they were out of burgers. *mind blown* How could they be out of burgers? Any who, we ordered and then 30-45 mins later our food finally comes out. I ordered a steak with shrimp and the shrimp we good, steak okay. Baked potato was overly salted on the outside, and broccoli came out cold. Another party member orders the Mac and cheese as a side and it was basic Kraft box Mac and cheese. Such a huge let down. Overall, the experience was okay and only a bit better due to the company. Would probably not come here again and choose a different establishment for a steak/burger. To end on a high note, their rolls and cinnamon butter are still absolutely delicious!!! read more

Food is great. Wait staff is great every time I go in. Every time I place to go order I always ask for two dressings for my salad. Never get two.... Just one. I even put on special directions to please make sure I get 2. So far three times and just one. Even though it is checked off. But food is great and not bad priced. Great amount of food for the price and love the rolls! read more

Horrible service, to start. After waiting more then an hour to be seated, the tables weren't prepared for the amount of our party of 15 people. Then the server wasn't on top of with picking up our dishes or refilling our drinks. And when I told him something about it he got bothered and gave me an attitude in return. Later I informed the manager about the horrible experience we experienced and he came back telling me that it wasn't going to happen again. Then on June 25 2022, when I went to meet up with my friend and my future employer, the same manager approached me and without stepping me aside or valid reason, he asked me to leave the restaurant due to the incident that happened last month which he went on accusing me for things I didn't do or say to his server. read more

Very good. Beats Cracker Barrel by a mile. Service was good and pricing was good. Definitely would go back again.

Saturday 2/1/20 I visited at 6pm Formally I used to work at a TRH(I've been front of house and back of house) Without a doubt this is the worst experience I have had at multiple locations I have visited. I ordered an 8oz fillet MR. The first one came out MW. I let the server know it was overcooked. They took it and my baked potato(with only butter). When the recook arrived by the shift manager it was M to MW and missing my side item. Because I was in a party of 6 and we already had to wait for 1 recook I just ate it. After I asked for my baked potato it came out with sour cream. Come on guys. It's not that hard. They broke corporate process by not providing a new side. The worst of it is my server was a trainer in the middle of training. All these issues should have been double checked. If I was a shop you guys would have failed. I heard can I get you a cold Bud light. He called it a blooming onion, his steak temps for color were wrong. MR a light pink center( I corrected him to warm red center). Also nothing was comped. So I paid full price for a half ass meal. Monday I called into the store during office hours multiple times and no one picked up. Very disappointed with you guys. I expect more. read more

We went to have dinner, We had a party of 11 and waited for 2 hours to get in. Once we got in we had to sit at two separate tables that we were not informed about. The 2 Hostestess were absolutely horrible and rolling their eyes and being snobby the whole time we were there. They were not nice or welcome at all. When we left they were the same snobby girls as they were before we left. read more

This location was excellent! We were seated in a timely manner. Our server, Noel, greeted us immediately and was very polite, considerate, and helpful. We had ordered an appetizer that wasn't very fresh when it arrived and we asked for a replacement. They were happy to replace it for us. Brian brought the replacement to our table and was genuinely interested how to fix the problem. Overall, it was a very pleasant experience when it is hard to find places that are fully staffed with pleasant employees who provide great service. read more

The perfect spot for a quick & yummy meal. The environment is very chill and country, with many varieties of meats to choose from! The food is pretty decent for the prices and the vibe. The chicken was cooked to perfection and had a delicious mushroom sauce. Came with a side cesar salad. We ordered on the side the onion rings and they were pretty good. Perfect place to come with the family for quick eats. The service was outstanding though, the best customer services you will ever see! Staff goes above and beyond! Our waiter Brett was amazing and made it for incredible. read more

Texas Roadhouse - Cesar salad - Steakhouses Near Me - Gainesville, Florida

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We came here Sunday for Father's Day. We arrived around 10:30 and was first in line. We had a party of 7 and were seated right away. I would say we ordered by 11:20. The place was busy of course. We all ordered simple salads and sandwiches and 1 prime rib. When we hadn't been served by 12:30 it seamed like a long time. We finally got our food by 12:45 only to have dried out BBQ sandwiches and a dry chicken sandwich. All of these were sent back. We determined that the prime rib wasn't ready so everything else sat and waited. You would think a manager would have come by to apologize. One came by with the chicken sandwich which was wrong and the 3 that ate were finished by then. Not the best experience and this is one of our favorite places to eat in Gainesville My wife talked to the GM and he was obviously flustered by how things were going. read more