Phew, this place is the real deal. Perfect from the moment you enter until you exit. Their bone-in ribeye is the best steak in America. And don't forget their bottomless and Free rolls with cinnamon butter! read more

Came to Texas Roadhouse for Bday dinner. Service was great and food was awesome. We had the Dallas Filet and Sirloin & shrimp. Also, had a loaded baked potato and bowl of chili. Chili is really good with onions and cheese on top. Nice flavor although mild. Loaded baked potato was big and had lots of butter, sour cream, cheese, and bacon bits. Filet was perfect at medium rare. The sirloin was a bit overcooked. Shrimp was good and came on skewers. They don't have cocktail sauce so our server said she could make us some. She did a fantastic job and tasted great. Drinks came with a tall cold beer and a large margarita with extra shot of Don Julio. Full bar available. This location is pretty busy so come early or late. Recommend for good steak!!!! read more

Texas Roadhouse - Dallas Filet 8oz - Barbeque Near Me - Jacksonville, Florida

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Okay, the family me to try here again since I refuse to return. I open my silverware and my knife still had food on it. The server was professional and active. read more

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We were seated fairly quickly for what looked to be a busy start of the day on a Sunday morning. Service was okay. The food was a little lacking compared to other Texas Roadhouse locations. Taste was okay, but presentation and serving size was not up to par. I dont know that we would come back to this location--especially looking at their current food score. read more

Texas Roadhouse - Very tiny filet medallions - Barbeque Near Me - Jacksonville, Florida

We went early because this place looks like it gets packed. I could see a visit going good or bad based on the wait. Prices were higher but they do have some specials mon-thurs before 6pm. Food tasted pretty good! We had pork sandwich and 6oz sirloin. The fries are steak fries and were not great in my opinion. Seasoning was light and they were a little soggy somehow. They had some good drinks and tasted good. The table got bread and peanuts which eas a nice positive because food took a good half hour to cone out even before they got busy. I'm wondering if thwy lost the order or something because it eas abnormally long wait for places like this. Bathrooms were meh. Clean enough. Service was OK. I'd come back but they to visit during off hours. read more

Texas Roadhouse - Pulled pork sandwich. Only 1 bbq option i guess but tasted really good. Fries meh... - Barbeque Near Me - Jacksonville, Florida

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Steak with onions & mushrooms & Chimichurii sauce on the side. The flavor from the greens reminds me of a cajun inspired dish that you cant find anywhere. It has seasoned rice on the side which matches the flavor. Highly reccommended! read more

Texas Roadhouse - Sliced Steak with chimichuri sauce and green beans on the side. The steak is ontop of a seasoned rice - Barbeque Near Me - Jacksonville, Florida

Waited 10 minutes and got passed up 2 times from people didn't call ahead. Waste of my time would not recommend

Sit at the bar and have Christopher as a bartender/server you won't have a bad experience! He is great, a delight to talk to! The camaraderie At the bar is always so fun and nice too! Such a great place! Now is it the best roadhouse I've been too? In Jacksonville yes! The onion blossom was cut and cooked to perfection and the green beans smelled more delightful than I ever had noticed before! All around 5 star read more

Clearly this restaurant needs new leadership . After waiting 45 min at 3;00 pm to be seated (we had a reservation) . We ordered and it took 45 minutes to be served . Mind you it has never taken 45 minutes to cook a steak and serve vegetables and baked potatoes that have already been cooked . I ordered the road kill ... essentially a hamburger without the bun medium . When it came out it was well done ... both dry and rubbery . Waitress did not come back to see if things were prepared properly for 20 minutes . At that time she offered to have my meal redone . I'm not kidding it took 30 to get new plate . Some semblance of a manager came out the food . I guess that's standard for a refire. Said nothing along the lines of an apology . I said that it took way too long and that I was not going to have 6 others watch me eat and hold them up ... keep in mind we were approaching two and a half hours . Manager had absolutely no service recovery skills . Offered to box up meal ... I told him that was not necessary as I never planned to eat anything from this place again . No offer to comp bill , nothing . I spoke to him and shared experience and he said he didn't know why I received such poor service . Sad he just came on his shift . He did not say he would look into it and take any corrective action . Nothing . Waitress saw me leaving restaurant and apologized . I feel she did a fair job . Unfortunately through out the delay she never gave any updates . Suggestion ... don't seat guest when you're in the weeds and give realistic wait times . Let's be honest this is by no means fine dining . read more

The food is always pretty tasty. When it gets busy the bartender gets overwhelmed and they need to have someone at least bus the bar to help out. Definitely need to serve more butter with the potato. I like this place. The staff are always friendly read more

Service was very good. Food was tasty. The bread rolls & peanuts are generous. It was a good location.

Haven't been to TR in a while. We decided to try it after years of being away. We were very satisfied with the experience. The filet and baked potato were excellent. Cooked perfectly. Rolls are always a winner. The waiter was fast and friendly. Ambiance is always good, not overly loud but not quiet either. We liked this location. We will be back again! read more

Texas Roadhouse - Barbeque Near Me - Jacksonville, Florida

Strange service experience. When we sat down and exchanged greetings she told us she wanted to go home. She said she'd give us a minute to look over the menu, didn't come back for about 10-15 minutes and told us she got distracted talking to a coworker. We asked for more bread, she said she'd "try" (spoiler she forgot and we had ask again like 10 mins later. Steak was good tho. read more

I dined at Texas Roadhouse for Dinner located at 13139 City Station Dr in Jacksonville, FL Upon entry, I asked for their Health Score so I could take a photo and was rudely told by the Owner, Dave, that he didn't have to divulge that information to me and I could find the information online. Even though I was extremely disappointed with his horrible attitude and unprofessionalism I still rated my experience as 4 stars. Kasey & Lexi saved my experience and they both were very attentive accommodating and courteous. We enjoyed the grilled shrimp with a loaded baked potato and steak fries and the three piece catfish with a loaded baked potato and Caesar salad. Everything was delicious. The ambience was loud with multiple TV's on multiple sports channels. Thanks Kasey and Lexi for improving my experience. Much appreciated. read more

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This was the first time at this Texas Roadhouse location. We went there the day before Valentine's Day. I got the 14oz Ft Worth Ribeye with fries and house salad. I love their Ribeyes!!! Very good flavor and very tender. Love the fries; very good flavor. The only negative about the meal I have is they put the steak directly on top of ALL the fries which made them soggy. As soon as they put the plate down I immediately removed the steak off the fries and put it onto another plate!!! Luckily it didn't affect all the fries "this time". * Don't put the steak on top of fries unless we "the customer" requested it!!!! I HATE soggy fries. My wife ordered the 12oz Prime Rib. She loved it and had perfect flavor! Both salads were great and very tasty. Our waitress was very friendly. In my opinion; the food is a 5 star! The presentation of the steak on the fries is a 1 star. Out of all the other steak houses in our area Texas Roadhouse has the best steaks! read more

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Service was the worst. Rude hostess and not much better with the waitress. No silverware or rolls. Must have been extremely busy but that's no reason to have such bad attitudes. read more

It's not that they messed up my steak salad and served salty and rubbery corn, it's how they didn't fix it by comping the messed up meal. Won't be back. Here's the thing, you go in with the intention of dropping good, hard earned money on cocktails, appetizers which, we ordered 2 and they only brought 1, steak dinners, the whole nine! But when they fall short on a dinner and that person sits there waiting for their food to be made right while their counterpart wraps up their meal, it ruins the experience. The least you can do is comp the meal that was bad. Also, who serves soggy croutons and cold steak?! read more

I have been to this chain many times in Alabama and Pennsylvania and had great experiences. That was not the case today. We arrived at 11 when they opened. The rolls were cold. I ordered the ribs. Five minutes later I was told they did not have any. I then ordered the steak kabob. It came out cold and sloppy. If my daughter didn't have a flight in an hour I would have sent it back. read more

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My sister, son and I were in the are around 8pm on a Saturday and were thinking of somewhere for a tasty dinner. I've only been to a Texas Roadhouse in my home city, but love the food. So I suggested this spot and we headed over. We joined the wait list on the way, which I love this feature. We arrived and were seated in about 5 minutes. While being shown to our table the hostess asked if we wanted rolls, we said yes and she said they will be up in a few minutes. Ok, no biggie. We were seated and given menus. About 10 minutes went by and I saw a server walking by waiting on other tables so I asked if she knew who our server was. She said she could help us. We ordered drinks and asked for rolls. We needed a few more minutes to decide on food. She came back a few minutes later and we put our food orders in. My sister and I both ordered 14oz Ribeye's with sides and my son a tenders Ranger meal. My sister ordered her steak medium rare with chili and a baked potato. I ordered my medium with baked potato and baked sweet potato (I love my carbs). A few minutes later we saw all the tables around us had their rolls so they definitely had them. Tables that were seated after us had their rolls. About 15 minutes later, people who'd ordered after us even had their meals. I flagged down our server and asked about the status of our order she said our food was done and in the window. A few minutes later our server came by and said "oh, yeah your food" and walked away. Well she still didn't come back for 10 more minutes with our food. When we received our food at which time we finally received rolls, everything was cold, not even warm. The potatoes which hold in heat were even cold, the chili that sits in a heater was cold. My sister's Ribeye was well done. Our server did not come back to check on us. I finally went to go find a manager so I went to the hostess stand. The lady called a manger who didn't come so finally she went to the back and got her. The manager came out and asked me what the issue was. I stated everything that had occurred. She asked me where I was sitting, I told her the area, and I asked her to follow me. She kept asking me which table, I was irritated and finally told her I don't work here, I don't know your table numbers, why don't you follow me, which she finally did. The manager then took all of our food back to remake everything. It took less than 10 minutes and everything came out hot and we also received rolls. The apologized multiple times and stated the server did admit she forgot about us and didn't know why she didn't come to our table when we were seated. It was her area and she knew better. This was such a disappointment. I'm glad the manager made it right, but with no discount and wasted time, it really was completely unacceptable. Actually the manager did give my son a free cup of chili, but really $4 on this bill. I really expected more when we were ignore so badly. read more

Texas Roadhouse - 14 oz Ribeye - Barbeque Near Me - Jacksonville, Florida

Typical Texas Roadhouse. Great steaks cooked to perfection with a lively atmosphere and friendly staff . read more

Texas Roadhouse - 8oz Dallas Filet* - Barbeque Near Me - Jacksonville, Florida

Went to Texas Roadhouse and had a pretty frustrating experience. My boyfriend ordered the roadkill steak medium rare, but it came out extremely rare like barely cooked. We let our server know, and while she was nice about it, she didn't offer to comp or remove it from the bill, just took it back. After that, we waited another 30 minutes with no update. At that point, we ended up canceling the order and leaving. It was disappointing because the service started off friendly, but the way the situation was handled wasn't great at all. read more

First let me say that Brendan was 5Stars on his own. He sat with me and answered my questions patiently and came back several times to ensure each course of my meal was as I expected. I ordered the 8oz sirloin based on Brendan's recommendation and though I was skeptical I ordered it. I've never had a sirloin that was so tender, my medium steak was perfect! All I required was smothered onions, no sauce, and it was seasoned well. I began with the house salad. The house salad came with tomatoes, cheese and croutons. They didn't have a vinaigrette but that was ok because it was still good. My steak came with a sweet potato, you can choose 2 sides. Again, delicious. The butter isn't my taste but it didn't require it. Nor did the sweet rolls. I came alone and they were able to sit me at a singles booth or for couples within 10 minutes. There were conversations going on all around me, that means people were coming to eat because the food was good. I believe this is my second time at this location and it didn't disappoint. read more

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I never thought I'd be doing a review of Texas Roadhouse, but hey why not? My mom really wanted to come here. Reluctantly, I went. I am going to be honest the food was actually pretty good. Our server was also super nice as well. I had the smoother chicken with brown gravy topped with onions of mushrooms. Very flavorful. My mom got the ribeye with a side of ribs. This lady is picky about her food, but she loved the food which made me happy because I was really hesitant to come here. My mom also ate four rolls alone during are visit, so I can say with confidence that she enjoyed the food. The only con from the experience would have to be the wait time. I believe that time frame for waiting was almost 90 minutes. Overall, it doesn't hurt to try a place you haven't went in years. You may be pleasantly surprised. read more

Texas Roadhouse - Smothered Chicken - Barbeque Near Me - Jacksonville, Florida

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We've been here several times now. It can be hit or miss sometimes. Between service or cook temperatures. But overall it's not enough to keep us away. This meal was an 8oz thick cut New York Strip Med Rare with a baked potato. I did get a side salad but it was devoured but I could get a picture. The steak was cooked perfectly and baked potato was fluffy. Meal was great along with plenty of yeast rolls. read more

Texas Roadhouse - 8oz thick cut New York Strip- delicious! - Barbeque Near Me - Jacksonville, Florida

I love that we were able to join the waitlist online and continue our shopping experience in river city. Because we joined the waitlist online we were seated right away. Our waiter was very friendly came over, got our drinks and appetizers made.Some suggestions came back with our drinks and winahead and grabbed our order. He was friendly. When we placed our order, we asked if our salads would come out first.He said yes they will so we placed the order with salads. The salads did not come out first.He gave us a free appetizer for next time and apologized. He was quick to try to resolve including saying he can packaged it to send home, we didn't want that so he gave us a free appetizer. The food was great, the rest of the night was uneventful. read more

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Wow, what a surprise. Excellent steak with sides included at a great price. The restaurant has a definite bar atmosphere.

Oh yeah great food and service Love this place The steaks are great and the atmosphere is great read more

Theres ALWAYS a wait for rolls you can't even order online because it's always disabled.

We frequent Texas Roadhouses and have been to at least 20 all across the country, due to our strange animal-based diets, it limits where we can eat. This was by far THE BEST Texas Roadhouse location we have been to. I'm not sure what they are doing differently here than the others, but everything was top tier. The food quality and the staff truly set this experience apart from others. Everyone was very nice. Chase was our server, and he was absolutely phenomenal. His quality of work is so top-notch that he could easily be working in a michelin-starred restaurant. We have never received such amazing service at a Texas Roadhouse. He was extremely attentive and very helpful! The food was truly fantastic. We ordered the ribeye, filet, new york strip, and ribs. All very high quality and cooked to perfection. The ribs, however, were the best ribs we have ever had at a traditional restaurant, and we love barbecue. Absolutely mind-blowing coming from a Texas Roadhouse. Normally, they are dry, but these fell right off the bone!!! If we are ever back in the Jacksonville area, we will definitely go to this Texas Roadhouse and ask for Chase again! What a fantastic, random, and unexpected experience. read more

Sat and ordered by 1:10. Still nothing, aside from drinks and rolls, at 2:10. No fucking food. The "manager", and i use that word loosely, comes over and proceeds to tell us he took $20 off our check. I should have told him he can eat what we ordered, cause we're done. If you and your company is in the wrong, DO NOT come to my table and attempt to throw me a bone, hoping that'll kill the issue, cause it won't. I am a LONG TIME patron of Texas roadhouse. Honestly, this is my first disappointment. Likely, I'll be back, just not to this roadhouse. read more

I am totally dis-satisfied with the quality of service my wife and I received on 9 June 2026. We arrived sometime after 6PM. and of course it was somewhat busy. Our waiter, Tierra, took our order and completely forgot about us, to include our food which we waited for close to a half an hour. I had to get the manager to get our food which was well below the standard we are used too. The steaks were tough as shoe leather. There is absolutely no consistency at all in the way the steaks are prepared. Sometimes you may come in and the steaks are good, next time the steaks will taste like a flip flop or a piece of tire tread. I say all this to say, for the amount of money we spend there should be substantial consistency when it comes to cooking a 23 oz Porterhouse T-bone steak. Apparently there seems to be a breakdown in how the food is prepared and there should be a standard across the board on how these expensive cuts of meat are cooked. I suggest there should be some type of vetting for the cooks to ensure they take the time to consistently prepare and cook them to perfection. read more

I ordered the hand cut sirloin which was cooked to perfection. I ordered Caesar salad as my side. I was a bit disappointed as it was drenched in dressing with very few croutons ( I love croutons) We sat at the bar and took forever to get our order placed . The bartender was handling the bar and tables. We were patient but very hungry The ambience is fun with multiple TVs with something to please everyone. read more

Nicole and Peyton are amazing staff and TR should really appreciate the staff that makes customers feel like family and welcome. Keep up the great work! read more

My wife ordered the 14 oz prime rib. At best it should be called the 12 oz. She brought home the leftovers (read:my dinner) and although it was well prepared, it was VERY fatty. I generally wouldn't be crying about that (fat is flavor), but nearly 3oz's? Yeah, as a matter of fact I did trim and weigh it. I'm not usually that anal, but when I moved the lovely piece of beef in the tray, there was a huge piece of fat. Again, I generally like fat, but that was a bit much. read more

Texas Roadhouse - 2.7 oz fat - Barbeque Near Me - Jacksonville, Florida

I rarely will write a review like this, frankly because I RARELY am the recipient of either such garbage food or garbage service or both which goes to this location. First off, I love Texas Roadhouse-even though they have changed over the years, the food has been pretty decent, at all the locations in different states during visits- always consistent good food. NOT HERE, REPEAT NOT HERE. I ordered the steak shrimp combo and was served just shrimp, got some attitude from the waitress-blah blah brought out the burnt steak and oh, the shrimp the most over cooked limp mushy things I have ever stuck in my mouth- now that's funny cause nobody wants limp mushy shrimp. So I sent it all back and just said I will eat the potato.....ok, so Miss manager comes over to see the problem and wants to send more food out, to which is a big NO for me after reading Kitchen Confidential. I said no, I will just eat the potato and be fine. Considering the food was garbage, the floors were sticky like a 70's XXX movie I would think this place would comp that potato but nope, they charged me. If you enjoy dung service and dung food then this is your place. This place was packed and I don't know why, because I witnessed horrible service and food as I sat there and hardly a complaint. I can only imagine what the kitchen must look like. read more

I guess the concensus is that this is the best place to eat in River City. It probably is the best steak as Longhorn and Outback are the only other options. There is always a wait, I don't mind a few minutes but there is sometimes a wait of two hours. I will not be doing that. The steaks are good for a commercial, budget friendly steakhouse. They are cooked to the requested temp and have a good seasoning. You will not need steak sauce to add flavor. They bread is a yeast roll and have a firm crust and a soft center, served with cinnamon butter. If you order a salad it always comes before the meal, not with it as seems to be the new way to serve a salad. They have an app called an onion petal or something like that. It is far superior to what some other chains do with the same type of app. The service is always excellent. This must be the culture of the restaurant as most places in the area (and there are a lot) do not give this kind of service. When you are seated, the hostess puts a tag on your table. This tells the manger that he or she has not stopped by yet. A manager will always speak to you here. The servers go above and beyond to ensure you have a good experience. They check in after your food is served at the appropriate time, never let your drink get empty, then check in regularly. My only complaint is the loud music. It is kind of a bar atmosphere throught the place. It won't stop me from going but I do feel it is a bit excessive. read more

The service was outstanding even though they were slammed. Arrived at 5 pm Jan 10, 2025 and had a 12 min wait. Seated and had a great meal. Only pick would be - the potato was not hot - cheese wouldn't melt. Steak was great. Exceptionally loud but once three large group left - all was back to normal. Another great Roadhouse meal/experience. read more

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Excellent service. Food was great and there's plenty more parking available here compared to the Texas Roadhouse that's located in Orange Park. We're about in the middle of the two and will probably start going to this one moving forward. read more

Texas Roadhouse - Barbeque Near Me - Jacksonville, Florida

Great Customer Service. The food was amazing and seasoned. Perfect waiter, awesome gentleman. read more

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This was a quick last min shop while in the area. This wasn't the best trip but it wasn't awful. Our food took way longer than any table around us. They were out of mashed potatoes and my veggies were still raw. It was just a mediocre trip but the service was done with a smile. read more