Went to this new location and this was my first time at a Texas Roadhouse in about 5 years. I was very disappointed , I have always had great service and food from every Texas Roadhouse I had went to. Today we were the first customers in the door a party of 2 and they seated us at a very small booth and our server took about 5 minutes to get us some rolls and drinks. The other tables around us who had different servers were promptly served and had their orders placed in the same time it took us to get tools and drinks. Then we waited about 15 more minutes and our server was MIS so we asked one of the other servers if they could get our server and about 5 minutes later she show up. She apologized and said she was busy serving others their drinks. That was fine then the our meals arrived and my steak was over cooked and warm at best, the server never stopped back to see how our meals were. I didn't say anything about it and only ate about half of my steak. My friend ordered the same a medium rare file and his was done perfectly. I find it sad to say but I will never go back to a Texas Roadhouse again, which may not be a big loss to this franchise as I haven't been there in the past 5 years. The worst part was every table around us was getting prompt service and tables that were seated 10-15 minutes after us were served before us. read more

I enjoyed the food and service. Was promptly greeted upon arrival and was seated and drink ordered. The 11 dinners for $8.99 before 6pm I thought was a fantastic value and upon receiving my food I was right. Plenty of help and service the day I was there, and arrived about 5:45 a little early but I'm on east coast time so it was just right read more

I made a togo order around 9:30pm. I made it back to my hotel room and noticed something was missing with my order. I ordered a combo with chicken/ribs with mashed potatoes and chili as the side items. I checked in with yelp so i also received a free onion bloom. The chicken, ribs and mashed potatoes were not in the bag. I called to speak with a manager and was placed on hold for 7 minutes. I decided to call on another line and got a hold of the manager. He asked for my name and address so that he could send me a free entree. I informed him that i would prefer a refund. Since I live in chicago I had to go back to get the refund the same night. I understand mistakes happen but clearly the bartender didn't check my order. This is the reason why I will no longer be tipping while ordering to go. If you decide to place a togo order from here....make sure you check your order before you leave. Texas roadhouse has lost me as a customer. read more

They give you so much food! All of their sides are super fresh and I am never disappointed. The staff is always very friendly and the service is great. My go-to place for steak on the eastside read more

Had a horrible horrible experience at the East Side of Madison Texas Roadhouse. We had a party of 16 people that we were tyring to get in for dinner for 2 birthdays in our party. We were told we had to call and talk to a manager to have a spot reserved for this many people. I called and talked to Ryan who said that I should call back 1 to 1 and 1/2 hours prior to our reservation at 5:#0 p.m. and ask for Ryan. I called back at 4 p.m. and asked for Ryan and was told that he needed to leave after his shift and he was not available to talk to. I was shifted to another manager who I told that I needed to try and get my party of 16 as close as possible to each other for 5:30 p.m. The manager took my name and party size and said that they would try an accommodate our party size as close as possible to each other but cuoulnd't guarnatedd that we would all be together. THe manager stated that it shouldn;'t be a proble since they weren't that busy that day. I got off the phone with her and we proceeded to go to the restaurant at our 5:30 p.m. time. We got to the restaurant and texted "here" when our party was all there and ready to be seated. They split up or party into 5 people and took them to a booth by the restrooms. Our next party of people that they seated was for 4 more people. They seated this party in the bar area in a booth. Our 3rd party, they said would be seated on the opposite side of the restaurant then the past 2 parties that were already seated. They also had another of our party that they seated in the front of the restaurant. I asked the manager if we could get a booth which there were 2 totally open booths near our 1st party that was seated, and was told "no we couldn't be seated there because those booths were already reserved". At no point was the manager or any waitstaff at all willing to seat us anywhere remotely near the others. I was appalled at the rudeness and the ability of them not even willing to try an accommodate us anywhere near each other. Our 4 parties were not even close to one another. I can't believe that even with our bringing up the fact that that there were 2 booths open near our 1st party that they were so rigid in not being able to sit close?? They offered no solution into trying to help us!! I really did like the the chain until this happened and will now not be going back for a very long time, if ever!! Beware if you have a larger party, I would seriously not go to Texas Roadhouse!! read more

I have been to the Texas Roadhouse quite a few times now. The service provided at the place is excellent. The people are very friendly. They have a fantastic atmosphere down there. The warm breads are the best thing about that place. Thats what makes me go back. The food is pretty good too. I have tried out a few dishes and have never been disappointed. Its just by the East Towne mall. So parking is not a problem too. The only downside is that there is a huge waiting time. They dont take phone reservations. So you need to go there and get in the queue. But you get peanuts while you are waiting for your turn. But the tasty food makes the wait worthwhile. read more

The only reason I am not giving it a one star is because the service was good. The food sucked.

Being out of state visitors The family decide to check this establishment and what a great time we had. The menu had a little bit of everything for young and old. Plus our waiter was great. No pressure to order immediately. Check it out and make time to wait a little or check the bar before you get your table. Maybe call and make a reservation would be a good idea! read more

We went to this location after the UW v. BYU game, and took advantage of the "call ahead" feature. Our time slot was for 7:30 and they were able to get us to a table shortly thereafter. Despite it being extremely busy, the personnel we encountered were all very pleasant and helpful, and our waitress Lily did an outstanding job taking care of us! This was the first time I tried their Pulled Pork Dinner, and was really pleased with it, it wasn't overly fatty and was really tender and flavorful. read more

It's a fun kind of place as chains go. I've never eaten a steak here, as I typically don't eat a steak much of anywhere. Just one of those things, I guess. It's meat. I can grill. I don't need to overpay to have someone do it for me. And, even though I avoid chain restaurants like a plague, this one stands out for the right reasons. Regardless, I like coming here. I tend towards the chicken and ribs combo. The portion size is decent, and, in a handful of visits, I've never had cause to complain. The food has been hot, it's tasted good, and it's been correct. Drinks are typical with the level of quality and size of ChiliAppleFriday's, but, for whatever reason, I've only drank beer in the couple times I've been to this one. And then, how can you come here and not love the rolls with the cinnamon butter. They're right up there with the cheddar biscuits at Red Lobster. And peanuts. I don't seek out peanuts. But, like popcorn, if you put it in front of me, I'll eat them. And then throw the shells on the ground. Best business decision ever. If you know people are going to drop them anyway, just tell them to from the start. The location is okay, but I feel like the area is just very quiet in terms of what else is around it. I will say though, that the service provided here was a lot more on point than the location in Waukesha. On our first visit, I was impressed because my girl asked if I was going to get another beer and I'd said yes. The server heard from the other side of our aisle and had one over to me in two minutes. Nice work. And yes, this is a cookie cutter chain review. But there are subtle differences. read more

Loud place. Home country cookin. Good eats. Not super high quality but very good for comfort food. Fun. Not for those that dislike taxidermy on walls. read more

Generous portions, superb caesar salad, relaxing atmosphere, good steaks, and free peanuts! Seriously, what's not to like about this place? My favorite steak are the T-bone and the prime ribeye, medium well, served with baked yam as the side. Of course, don't go here if you are allergic to peanuts. it's definitely NOT a free-peanut zone, people throw peanut skins everywhere. And also, it's always a good idea to call ahead. They don't take reservations, but they will usually accomodate you if you say you're on your way and let you know if there is any table open within a certain period of time. read more

Service. As always - service is everything. I ordered my steak "medium rare". As I have accent - I made the server repeat and to make sure all clear. The steak arrives "well done". How can one enjoy dinner when everyone else get their food and you are the last one? It's soooooo wrong. Just amazing how any manager allow himself that level of service. And no - I will not mention refill etc - because it didn't come on time as well but "who cares"? read more

Every time I come here the customer service is the best. Tristen & Troy were the bomb. I love it here & will always come back. Thank you for hiring great people !! read more

Texas Roadhouse has a great thing going for them: delicious steaks at a fabulous price. This location offers consistently great service and the food is always delicious. And the price? You can't beat it. Go anywhere and try to get a steak dinner with a side, salad, and rolls for $10. Love this place! read more

If you like a steak that taste like a salt block then this place is for you. No refills on our drinks or diner rolls. The service sucked.

We were pleasantly surprised by the speedy and excellent service we received. When we arrived there was a bus load there plus many others waiting to be seated. We only waited 10 minutes and we were worried with the bus load ordering at the same time we would be sitting a long time but our food came quickly and was excellent!! read more

This place is pretty much my go-to for BBQ ribs. Their ribs are always tender and flavorful; I've yet to be disappointed. The bread and butter can definitely fill you up if you don't remind yourself that you ordered a full meal. My fiancee likes the chicken smothered in portobello mushroom sauce; the sauce can seem like a lot but it's actually proportion to the amount of meat. She doesn't usually order chicken at restaurants but this is always tender when she has it. For a while now, they've had a Yelp deal when you check-in: free cactus blossom. Two of our servers weren't aware of the deal, so make sure someone asks the manager. read more

First thing I noticed was the raw steaks on display. Didn't look good. No marbling of fat, didn't look like "choice" graded beef, maybe "good" grade, which is not available in grocery stores. Two of the women at our table ordered hot tea-NO HOT TEA! I can't remember the last time I ate at a restaurant that didn't have hot tea. The men ordered the $9.;99 special sliced prime rib sandwich-not bad. Our server must've had good friends or family at the booth across from ours and spent a great of time with them, even at one point sitting down with them (unprofessional). She forgot our requests for water, utensils and my beer. Her name was Kenzie and her service lleft a lot to be desired. Normally a generous tipper, I only gave her 10%. read more

Stopped here with my wife for lunch. It wasn't crowded too bad. Granted it was lunch time on Sunday. The service was very good. Our waiter, Josh, was very attentive. He was really on top of it. The Rib appetizer was real good. Falling off the bone tender. They had a good flavor too. I had the Rib eye steak & grilled shrimp. They were cooked to perfection. When they brought our steaks to us, she asked us if we needed any steak sauce. I told her if I needed A-1 or 57 sauce, then it wasn't cooked right. Everything was excellent. Being that it is my birthday, they gave me the rib appetizer for free. Overall experience. .... real good. read more

If you love salt overload, you are in for a real treat! My steak was so salty I couldn't eat it. I told my server, and he did nothing. It wasn't just me...everyone at our table said their steak was too salty. Don't order the "Dallas Filet"... $17 for a super salty, 1/2" thin steak, the size of McDonald's burger patty. read more

My experience was sub par for a variety of factors. First, the food. I ordered my usual 10 ounce ribeye medium rare with two salads as my sides minus croutons. The steak was horribly salty to the point that I couldn't finish it. The salad was fresh and crisp. I think they brine their steaks. Everyone else had similar opinions about their food. Secondly, the manager Ron. He comes out to see how we are doing towards the end of our meal, we tell him we're doing fine. Out of nowhere he said a that my partners mother could not expect to have her food prepared her allergen free way had they been busier such as their 7 o'clock rush. We were all stunned. In Rockford Illinois the Texas Roadhouse dotes over my partners mother. They'll come out and make sure she's satisfied and know her by face and name. Lastly, the response from Tom Higgins the Managing Partner for this location. He said that Ron shouldn't have said that Texas Roadhouse wouldn't be able to provide allergen free meals at certain hours and said he'd be happy to prepare her meals anytime, but he reiterated that Ron was inline with his remarks. I don't care for Tom's sorry-not-sorry statement. One good point was our server Max. He was very attentive and read back out orders and came to tell us about allergens. He was awesome and even showed us a picture of his beagle-lab puppy. Thanks, Max. Good servers, okay food, bad managers. read more

I always really enjoy myself when we come. The food is exceptional, and the prices are great, especially when you come in for lunch. I've yet to recieve a bad order of food, and the service has always been speedy and polite. The rolls that they give you just for showing up are always fresh, and come with the best cinnamon butter ever. My husband always orders steak, and I always steal some. I'm personally a fan of their chicken critters, the hand batter is so so good. I do give it a 4 out of 5 just because of the atmosphere. It's very loud and there's multiple tvs going as well as a jukebox. read more

I love the food at this restaurant. The prices are similar to Outback Steakhouse, and the food is comparable (just a Southern US theme versus an Australian theme). The service was great; the server was very attentive and came back often. My last visit, I asked for a medium-rare steak, but it was less than rare (purple in the center). I normally HATE complaining, but I couldn't eat this. The staff was extremely nice about it, put it back on the grill, and it came out perfectly. They even took $5 off of our bill without us asking. It was appreciated. read more

Texas Roadhouse - Prime Rib & loaded mashed potatoes!! - Steakhouses Near Me - Madison, Wisconsin

Food is AMAZING! here. Portion sizes are a little too big though in my opinion... many people would consider this a positive (I don't though). read more

This is my one of my favorite restaurants in Madison. The cost to eat is fairly priced. You get a lot for what you pay for. They have hot bread when you are seated. The food is good. I am always full, so I take home leftovers. If you don't get there early, then expect to wait. It is a popular place probably due to the price and taste. read more

This place is amazing! My husband and I have date night here atleast once every other week! The bread with the cinnamon butter is my FAVORITE. Great service. Great food. I wish there was another location because the wait time can be long sometimes. read more

Prompt service . Our server was very attentive. Steaks were all cooked perfectly . Drinks were not watered down . Rolls were warm and delicious. read more

I love coming here because I'm a huge fan of their rolls & butter. I usually come here for ribs when I'm in the mood and I absolutely love it. They are made just the way I like it - falling off the bone. You so get 2 sides with it and it's nice because there are a lot of sides to pick from. The service is always great and the servers and very personable. I will be back! read more

Food's OK and the prices are reasonable, but lining up in a cattle line waiting for a table really irks me. The servers do that overly-friendly thing of plopping down at your table to take your order- if you're into that kind of thing, go ahead. I can think of worse places to eat. ***Updated- September 08 I had originally rated this place two stars. We gave this place another try on a slow late summer night and had a much better experience. I had the BBQ pork/shrimp skewer- the shrimp was amazing! My son ate the catfish, and essentially devoured it. Service was waay better and we left fat and happy. read more

I had never heard of this place before stopping along the way on a random road trip. The food was AMAZING. I ended up taking half mine home cause it was so filling. The bread they serve at the beginning is hands down some of the best I have ever had. And how can you go wrong with fried pickles?? read more

Texas Roadhouse - Steakhouses Near Me - Madison, Wisconsin

This place is exactly what you would expect. Peanuts on the floor, and a fun atmosphere. We personally feel the stakes are a little overpriced for what you get, but not to the point where it should deter you from experiencing this at least once. The food is fairly decent, as you would expect from a chain steakhouse. This is a good fun time out if you want it. read more

This place is fine for a quick stop on your way to Indiana, Chicago, or Kentucky, as we wanted something good to eat that wasn't fast food. I didn't know that this place was a chain, but the place was packed, so we figured that people loved coming here. I like the fact that you can order different types of sides with your meal options. Sweet potatoes, steamed veggies, and a salad were okay. I gave it a few stars because the service was great and they offer fresh options and varieties that most chains don't have. Also, the price was super reasonable and we got a free appetizer. If you don't mind a bit of country, try it out. read more

Always good food, great times. Love the rattlesnake bites. And great steaks, and peanuts at all the tables. read more

Texas Roadhouse - Sangria Margarita - Steakhouses Near Me - Madison, Wisconsin

YEEEEEEEEEEEEEEEEEEEEEEEE-HAAAAAAAAAAAAAAAAAAAH. That's the sound you'll hear when it's someone's brithday. They take the person whose birthday it is, put them on a mounted saddle, and have the entire restaurant join in for a good old country time. Before I get too deep into my review, let me preface it by saying that this is definitely not a place that everyone will enjoy, as it can get noisy and the food portions are generous. That said, I'm a big fan of the roadhouse. When you first walk in to Texas Roadhouse, you're greeted by a large three-foot tall barrel of peanuts. You'll also look on the ground and see peanuts shells scattered everywhere. To some this might be a turn-off but I was really happy to see it as I love peanuts and anything made from peanuts. You can eat them while you wait, and then once you're seated by the always friendly staff, you get your own personal bucket of peanuts to continue munching. But moving on, you'll also be treated to another delicious free appetizer as you ponder over the menu items. They bring out a basket of scrumptious bread with cinnamon butter. Normally I wouldn't be a fan of this flavoring, but at the roadhouse it's done right as the bread is very warm and the butter is succulent. There are free refills on this, so don't feel bad about asking. The menu items themselves are pretty similar to the style of say a Famous Daves or a Chilis. You've got your classic pulled pork, your ribs, your steak, your burgers, your chicken, etc. I've had probably about 60% of their menu and never really been disappointed. All the food was cooked well, and the ribs especially were impressive. They fell off the bone just as the waitress assured us they would, and the sides included only added to the great flavor. The establishment itself feels very suburban-style-forced, with your typical fare of decorations on the wall and a staff that seems to have the same line of training and attitude. But for some reason, the overall feel of the place just rubs me right compared to other restaurants trying to do the same thing. Maybe it's the fact that a lot of this could be considered comfort food, but hell, why not if it really is comforting. Get on ur cowboy hat, and take a stroll into the Roadhouse. YEEEEE-HAAAAh read more

My kids love Texas Roadhouse. We don't have them close, so when we are on a trip, they (the kids) always want to find one of these chain restaurants. Stopped with a friend and 5 kids. At the end of a camping trip, so I just wanted good food that I didn't have to prepare. This was a great choice. Kids loved the bread. They loved the peanuts. We ordered the onion blossom, perfect. Overall, the food was OK. Cost is a little high. They were busy, so the apps and food took some time. The service was OUTSTANDING. The waitress kept the bread and drinks coming. One diner did not like the quality of her pulled pork. The manager came over immediately, and rectified the situation. Bravo. I'd go back if I had the kids with me. read more

Thanks Yelp! for the free cactus blossom when we checked in. :) We were debating an appetizer for the table, so you made that decision easy for us! Texas Roadhouse is a chain, so it's pretty much the same no matter where you go. I know some people love them, but I hate the peanuts on the table. I like the honey butter that's served with the dinner rolls. Their food is decent, there are lots of options, and it's not too expensive. read more

Chewed gum in our peanut bucket, dirty silverware, two messed up orders, food was just okay.

I really enjoyed this restaurant. I was there while on business and sat at the bar. It definitely is not designed for an intimate dinner for two because it is loud!! But the food is very reasonably priced and very good. The beer selection was splendid as well. I would go there again if I am back around here. Wish they had these in California. read more

The service was okay, nothing special. The manager did check up on us twice, which was nice. this is a go-to chain steak house. Things I really like: The TEA, the peanuts, Rolls, mushrooms. Things that could be better: Price, faster service, quality of vegetable sides. Most of the time I get the 12oz sirloin, salad, and baked potato, Chain place that everyone can find something that they like, The food was okay Overall, I gave it a couple of stars because it could have been better...a lot better. But a taste of home is worth the trip! read more