Took mom and my wife for an early dinner on Monday. It's been a couple of years since our last visit. We were seated very quickly, in the corner. After just being seated our waitress asked us what we wanted to drink. I said we needed to look at the menu but water was a good start. We ordered adult beverages. Mom a margarita, my wife a Rocking Chair, and I their Old Fashioned. Our beverages came out quickly. Mom's Margarita was good. My Old Fashioned was sickly sweet and my wife's Rocking Chair was definitely missing something. I asked for an up Manhattan and we all ordered. Mom a Country Fried Steak, my wife their version of chicken tenders, and I a Grilled Chicken Salad. My up Manhattan came out in a rocks glass missing sweet vermouth. Was there bitters? I sent it back and asked hope a Sam Adam's. The SA was perfect! Our meals came out perfectly from the kitchen and were totally delicious! I can honestly recommend the Grilled Chicken Salad! With the mediocre drinks, it will probably be another 2 years before we stop in. read more

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This place is a joke and so much crap yih never will see unless it slips out like this pic . I had it happen and was a roach . Had to walk out and ended up over thinking it and threw up . Could you imagine what you don't see that goes on in the kitchen . I have seen these kitchens and omg it's just like the movie (WAITING ) with Ryan Reynold after the lady complained about her food and the workers did nasty things to her food . Management here is broken and will never go here again and waste good money . But if you like nasty and bugs in you expensive food than this is the place for you read more

Texas Roadhouse - Bugs in the food and not the first ti E . - Steakhouses Near Me - Ontario, Ohio

me and my family got a big meal 75 dollars worth, we did not get our salads, burgers were super salty hard and bun was hard. Asked for mayonnaise did not get it, my dad did not get his toppings for his burger with my brother was supposed to get no red onion, got red onion. Then we call about our missing items sat on the phone 15 minutes and got told "it just Rang" oh so the whole time we sat there it didn't ring? holy ass of a restaurant get your shit together. read more

Love this chain ! Service excellent specially on a very busy last day of the year. Loved my wife filet tips way better than my pulled pork. Still overall, as typical we love this place. read more

Texas Roadhouse - cars parked in a parking lot - Steakhouses Near Me - Ontario, Ohio

Texas Roadhouse is my favorite place to get a great steak every time. We just took our Mom's there for their Mother's Day dinner. My home TR is Ashland, Ky with Marysville, Oh and Polaris, Oh, closely behind. This time it worked out better to try the Mansfield location and it did not disappoint. It was absolutely packed when we got there at 11:45am. They told us it could be a 20+ minute wait but actually seated us and the entire waiting area within 5-7 minutes. We could hear the great country music and enjoy the birthday singing but still hear each other talking because the noise level was kept in check. We ordered an appetizer and it arrived within a few minutes of our drinks. The rest of the meal came out just as we finished each serving. All of our steaks were delicious and cooked to perfection. The waitress had a table of 12 and a table of 8 in our area by herself, yet she made our table of 5 seem like the only table she had. She did that with the other tables too. I would definitely make a point to stop in Texas Roadhouse if you are in the mood for a delicious steak. The time before this that we we fees there, my husband got the salmon and it was delicious, too. If you like fish, this is also a great place for salmon. read more

Going tomorrow can't wait we always get a great meal at Texas roadhouse. Best place in town read more

Good food something crunchy in my food before got food poisoning so the chilli cheese dogs I might give another chance in the future

We had a good time. Delicious food and the highlight was our waiter Jack. He was very nice and made sure we never ran outta anything.

Always great food prepared well. Servers are friendly, fast and fabulous Relaxed, casual, enjoyable place to dine. read more

Steaks are always amazing! Their service is always excellent! And the restaurant and bathrooms are always clean! I'd totally recommend coming here before i go anywhere else! read more

Have never been to a Texas roadhouse that I did not LOVE!!! I think the chain is very consistent with food as well as service. And you can't beat those hot bread rolls with honey butter that they give you while you wait for your food. If you like steak or salmon or just burgers? They are the place to go. The broccoli and green beans are al dente just the way I love them. read more

Picked my 2 daughters up from school and planned to meet my wife at Texas Roadhouse for a family dinner. Due to my wife being about 10 minutes away Texas Roadhouse refused to seat and allow my daughters and myself to order appetizer and drinks. We have been lifetime Texas Roadhouse eaters, and even had a $25.00 gift card in my pocket. Guess now it will go unused and we will now be frequenting Outback which is just up the road. read more

The Texas Roadhouse in Mansfield was exceptionally good ! The food couldn't have been better. The ambiance was wonderful and the service was spectacular ... I mean, we had the greatest server ever! With our very large table, she just handled EVERYTHING perfectly. This made my husband's surprise birthday party so memorable. Thank you TRH ! read more

First things first TR, please advise your hostess to not scold the customers. We watched her talk down to a customer who checked in via cellphone to be added the waitlist and she talked down to them like they were children. These folks were older than the young, rude Generation Who the Hell Knows hostess. Second, we were seated super fast so that's a plus. We received our salads and second tip for you TR, a Caesar salad isn't supposed to look like you poured a jar of mayo on romaine. I couldn't even come close to finishing mine and my husband tried to push through it. Sloppy wet of a light green mess. The croutons were soggy. What??? Finally, our steaks were off. Like really off. Medium TOO rare for one and mine was also requested to be cooked medium rare was overdone and barely warm. The nicest thing I can say about this epic fail for a chain restaurant is that the rolls and butter you receive at the table will be the highlight of your evening. read more

The only good thing about this location is the bartender. Lady knows her people. I order a 8 oz filet medium rare.. In 8 tries at this spot, I have NEVER gotten a filet. Today I got an inch thick strip steak well-done instead! I sent it back. Got an 1 1/2 inch thick strip (big piece of fat on the end) cooked correctly at least. But I give up! this place would not know a filet if I showed them a full diagram and picture. When I pay $30 for filet, I want filet! I only stop here on my way home from cleveland. I will drive the extra time and go to the Polaris/columbus location where I always get the correct steak. read more

Delicious! Recommend to anyone! Server was very kind with an inconvenience that happened and that's okay. She was very patient and listened. Food was delicious and I will be back as this is one of my favorite places to go. read more

Texas Roadhouse - Herb crusted chicken with a loaded baked potato - Steakhouses Near Me - Ontario, Ohio

I like coming to Texas Roadhouse because the service and food is really good. I never have complaints with the steaks or salmon I receive.

My fam & I were there 4 a birthday dinner. I had T-bone steak, med well with onion & mushrooms... it was beyond belief good!!! 5 Star! TR- Ontario, Ohio!! Loved it!!!.. also had a side salad with ranch dressing and sweet potato with cinnamon and butter only... all was awesome!! One fam member had Prime Rib & the other one had the Pulled pork sandwich with fries. They both said that their meal was good. Again, my meal was " Beyond belief good!!" The service was friendly and attentive, table was clean. They were extremely busy! We had about a 15 min wait.., but WELL worth the wait! Ty Texas Roadhouse Ontario, Oh for a GREAT food experience! Most def will be back!!! 5 STAR hands down!! read more

My food is always usually pretty good. No complaints there. Downfall is that it's always busy and you're usually waiting an hour. Service isn't horrible but could need some work. read more

Terrible experience. We had Brigette. Yeah like Brigette from trolls. Even looked like her, minus the glowing personality. Don't bring any rolls which is the reason I brought my big @ss in there. 10/10 WOULDNT recommend. Toby Keith would roll over in his grave knowing that his music was being played in that establishment. Thanks for reading have a blessed day! read more

Typically this is my one of my favorite restaurants in the Mansfield area... Their service and proficiency has significantly diminished since they have been forced to go to curbside carry out. We placed our order online and I even gave a prepaid tip... It said my order would be done at 7:40 PM but we waited in the parking lot for an hour after the supposed due time of our food. I got out of my car to ask about the food and was met with unprofessionalism and rudeness from all of the teenage hosts and servers, Who were all sitting around playing on their phones. The manager (Harry) was also rude & clueless. Our food was overcooked and cold. I definitely will not be giving them my business again during this lockdown since they can't even handle two little orders. read more

Texas Roadhouse - Receipt - Steakhouses Near Me - Ontario, Ohio

The wait was long to be seated.they were out of what I wanted to order.the waitress didn't come around to refill our drinks.and the food was cold. I won't be going back.very disappointed. read more

Food was good it took a lil time to come out but overall good service and they were very nice

This place is fantastic the food is great and the service is amazing I highly recommend you visit this restaurant

Love to eat at Ontario location. Friendly service, great food and love the environment and country music. See ya'll soon.

We tried again and this time... I believe we are done with this location. Went with family last night 5-6-22, our server was really nice and our order was taken promptly. We did request a couple of extra straws and didn't get them and, our table could have been cleared of the dishes we were finished with. We were with a party of six, but seated at a booth with a small table with two chairs in the aisle. We ordered a total of three hurricanes and a long island ice tea. I always order top shelf. We all agree that our drinks were unacceptable. I am old enough to know what my drink should taste like and it tasted very weak. I mentioned this to our server (not her fault), she said they had someone "who doesn't normally tend bar". Were they a bartender? My wife and I ordered the ribeye steak (mine bone in) I requested medium well and my wife requested well done. In my opinion neither of us got what we ordered. I get it they can be busy but it is unacceptable to continuously provide bad service. When we spend over $100 for a meal and this is the experience we have, I could fire up my grill, make my own drinks and save money. I get it, before it's said (we're post COVID) we're post COVID enough that this should be solved by now. I believe we'll give another location the next time and see what happens. read more

Ordered ribs with veggies, bread, and a salmon salad. The rolls were burned on top, the ribs were way over done and dry. The forgot the salad for the salmon salad, and the salmon was way over cooked and dry. The only reason they don't get a 1 is because they credited me the salad they forgot. I've never had a bad experience at any Texas Roadhouse until now. This location is clearly lacking. I'm so disappointed!!! read more

My first and last visit. Whatever you do, do not ask questions. Our server was young and seemed unsure about things but was doing the best he could and got everything ordered correctly. The food took a while but was good. The server said take your time when you're finished you can pay here and tapped the little machine on the table. The other person with me said hold on I have this card (discount). The server said he needed to ask about it. He took it and the gift card we were using and left. Came back and said, thank you. You have.49 cents left on the card. Thinking what, when did we pay, and for what we hadn't seen a bill. That didn't seem right as the discount should have covered more and we were never shown a bill. I asked about the charges and amounts and the server said he didn't know and said he needed to ask and this time he returned with Jasmine who showed up very angry. Immediately defensive she said she gave us a good deal. I said well we don't know what you gave because we haven't seen a bill or receipt. For a second maybe third time I explained we hadn't seen a bill that our gift card was taken and the bill was paid without coming to us first. I said we want a receipt. She started to argue and then stormed off, got the receipt came back set it on the table, and walked away. No more questions, no more answers, no thank you. Still thinking the charges were incorrect we left, as what could we do they took the money from the card. We were more than ok with paying and covering all the correct charges it would have been nice if the manager who we didn't even ask for would had not been so upset about questions. Honestly, it was embarrassing and not worth it when there are so many other restaurants in the area. read more

Steaks , ribs , fish , chicken ,pork chops , beef tips , Sandwiches , soups , salads and everything in between ! This place features a menu as large as the state of Texas with foods that deliver a taste Just as boisterous . The cowgals and buckaroos that make up the Wait staff are friendly , chatty , prompt and efficient , The western themed dining area is clean and amply seated . Customers can be served dinners either seated at the bar or in the dining area , with a promise of great service in either location . Tater skins , fried pickles , rattle snake bites and the cactus blossom (onion ring spread) are amongst the favored appetizer items accompanied by either carbonated beverages , beer or a number of liquor concoctions . Six specialty salads ,country fried vegetable plates , Five types of chicken platters , bbq ribs , and pulled pork are just the beginning of a large array of Down home Country specialties offered on the huge menu . Families , teen dates , businessmen , and ladies nights out can be found all comfortably mixed in this rambunctious group of diners , out for an evening of fun , libations and great tasting chuck wagon specialties . Go ..... I think you too will have a rip roaring time ! read more

I most recently got the half rack of ribs, corn, green beans, and rolls with cinnamon butter. All delicious. Pretty great server. The only sad aspect was still seeing employees have to run around with gloves and masks due to some tyrant's psychotically declared fake "pandemic". Four months after at that. Talk about illogical insanity. Pathetic. But food was great. read more

Would have liked to have eaten there today. Waited 1 hour past our "call ahead" requested time. Had called 2 hours prior to requested time. Manager said this should be okay for party of 10. Ended up at a nice roomy table with great food, service, and atmosphere a short distance away. So glad we ended up at Steve's Dakota Grill. We were seated there and had still not been called to go in at Texas Roadhouse. Those of us who had been to Texas Roadhouse several times in the past all agreed that our meal at Steve's Dakota Grill was better. read more

We eat here weekly and it has never disappointed always excellent service and tasty dinners,if you go before 6pm during the week they have early bird specials under $10.00 and did I mention the melt in your mouth dinner rolls read more

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What I was able to taste of the three bites of my 16oz Sirloin was amazing, but 3 bites was all I was able to get before our waitress came to the table asking how many boxes me and my wife needed. We waited a half hour to get a seat, ordered right away as we knew what we wanted. Our dinners came to the table by someone other than our waitress and I had to ask her to bring me my salad that I had ordered as one of my sides. I ate my salad while it was still cold and literally was able to take three bites of my steak before our original waitress came back and asked if we needed to go boxes and how many and returned with them and the bill. If she didn't want to serve us then she should have just said so. I could have taken our $70.00 for two people to one of the many other establishments in Mansfield. read more

We waited nearly 2 hours for our food. Ribs were dry and over cooked. The waitress was great and very friendly.

Steaks are the best and at a good price. The girls up front always seem to have a handle on things. Usually do take out- only have had a few slip ups on my order. Would suggest ordering ahead of time not on the way. Have to knock off a point for the crowded space upon entering as well. Can be a nightmare. Wish they were on DoorDash! read more

Service was great... But that's where great ended. Food was sub par. Steaks were cooked as ordered, but quality of the beef left much to be desired. What I found most odd was that the beef tasted bland. Not sure how you can get a bland Ribeye, but I did. On my second visit I tried the "Prime" Rib. This is actually a Standing Rib Roast, as Prime Rib is Prime Grade Rib Roast. There was nothing close to prime here. Plenty of flavor for an inch around the bark, but zero flavor beyond that. Might want to sharpen up your knives as well as they did a better job of tearing the steak and rib roast as opposed to cutting them. Really disappointed. Don't know if I'll risk trying another location. read more

The food was cold. The server was not interested. Our take home plate for a disabled family member took for ever and was cold. Nothing back.

Dinner Rolls were under baked, sent back waited for new ones to be baked the still were extremely underbaked & very doughy. Took an over an hour to get our food. My husband ordered his steak medium well & when he got it, I was very rare looked as if they took it out of the package and just put it on his plate. He had to send it bak after waiting that long to get it. So another 30 minutes before he got it back. Manger came by and laughed & said the ovens weren't working properly. Honestly Texas Roadhouse is one of our favorite restaurants bit this on in Ohio we will never go back to. It was beyond horrible. read more

if i could leave zero stars i would. our service was borderline awful. the ambiance was really great. most of the food was pretty great. one of our party members ordered a medium new york strip. it was brought out basically rare, very red. we asked to either get it taken off our bill or to get a new one, as one would. and what do we get in return? the same, cut up steak, darker, on the same plate and just thrown onto the grill. still cut up. definitely a health code violation. read more

I usually don't write a review on chain type restaurants because people usually know what to expect when they eat there. I do think that it is worth mentioning that we just moved here to Mansfield one year ago and that we have come to this location probably 6 times. Each time I order the filet med-well and each time it has been perfectly grilled and surprisingly tender. There are other places to go for steak, to be sure. But this well-managed Texas Roadhouse is on the top of our list. Thanks guys! read more