Love this place. The staff OSS always great here. It was busy after church and we still had a great experience. Picked a 14 oz. Steak at the entrance in the display case. Was cooked to perfection for me. Wife had chicken and we had plenty to come home with for a lunch. The inside is definitely western. Had on Birthday and they sang for them, great team here. The inside was clean and ready when we entered. The waitress was great. Kyra was her name. We will be back. read more

I've been to this location about six times over the summer and fall. It is generally consistent at decent service, good food, and at providing a fun and casual atmosphere for a date. Almost all employees are college-aged and inexperienced, but it's busy here for a reason. Their Ft Worth and prime rib steaks are usually good. I don't like that they turned the indoor waiting area next to the front door into a supply room. This is management deciding it would rather have more storage space even if it means all customers have to wait outside in humid 100 degree summer weather. They don't even use the space well and even if kept organized, it sure doesn't look nice right by the front door. I'm a millennial, but also resent their self-pay table kiosks. It makes me feel much more like just a number. Everything else being equal, I would go where they don't use these things if there's a choice. This is good for parties of 1-6. They really aren't good at handling bigger groups. Definitely use their check-in app or be prepared to wait if it's at all busy. read more

The food is generally consistent and good, but the service here is terrible. When we walked in and gave our name to the hostess stand, one of the hostess girls stepped up next to me and cupped her hands to yell the name of someone whose table was ready. It literally made my eardrum vibrate and the lack of awareness was astounding. The waiting area wasn't even crowded so there was no reason to scream in my ear. Second, our waitress visited us twice total. She brought our drinks and never refilled them and then we waited for a long time. The people next to us literally ordered, ate their entire meal, and left before we were brought anything. They ended up bringing us our steaks without any salad. I asked about our salads and rather than being accommodating the runner asked if we wanted them. Of course we wanted the salads we ordered! The waitress visited for the second time to remind us to pay on the ziosk. She didn't seem to care at all about the salad situation and the fact the service was nonexistent. We're going to stop visiting this location. It's also extremely loud to the point you can't make conversation, which leads the other customers to yell over the music. read more

Went with a party of four adults. The food was good as usual. The price was good. However, it is so very loud inside that it's not an enjoyable dinner with friends read more

You know what your getting when you go there. The great thing is at least they have customer service and willing to get ur food correct if ur not happy. Bring ear plugs for the noise that's the only bad part...it's loud. Jamaican cowboy with a floater is a great choice. read more

Ordered the porterhouse. Asked for medium rare. The server carefully explained what medium rare consisted of, which is fine. I'm sure they get patrons who are unclear. Steak came and it was gray throughout. I showed it to her and she was amazed. Kept apologizing though of course not her fault. They sent a replacement which was a little rare but that's okay. Anyway the cook failed at the most basic task required of a steakhouse. Chili was okay. Cheese fries slightly sub-par. read more

I hope you never have any issues and get the assistant manager M because she does not care. Just a cheesy grin while making excuses instead of addressing issues at hand. Kitchen delivered perfectly, Very disappointing Will not visit Rockwall location again due to consistent poor service attitudes. read more

We returned and it's consistently great. Our server Austin was the best. The sirloin and grilled shrimp with two sides is a good deal for 16.99. That bread just keeps me coming back (Don't tell my allergist about me sneaking gluten). read more

Texas Roadhouse - Fried catfish, sirloin and loaded baked potato - American Near Me - Rockwall, Texas

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The rolls are so amazing with the cinnamon butter! We're never disappointed by the food, services is just a little slow, so can't be in a hurry. It's worth the wait. Call ahead to add your name to the waitlist to save time waiting for a table. read more

I have been here 3 times in the last month because my Husband loves this place.. 2/3 of the times TRH was jam packed! This was to be expected so we used the handy dandy call ahead feature (always use this feature... always!) and got seated almost immediately after walking in. Everyone was smiling, super sweet and looked happy to be here. The food has always been great. I order my steak med-well but had it come out more on the well side so medium is how I request my stake here now. I recommend the rattlesnake bites as an app if you like spicy, and whatever you do.. don't skip their margs! Sooo delish! read more

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The first few times we've been here, service has been hit or miss. My family and I assumed it was because they'd just opened and tonight is proof of that. Service was great and our waitress and staff who brought out our food were quick, friendly, and nothing was overlooked. Steak came out cooked perfectly and everything is up to that high Texas Roadhouse standard that we know and love. In the past we'd been wary to come here and instead drive further out to the Garland location, but no more! Keep it up, Texas Roadhouse Rockwall-- dinner tonight was DELICIOUS read more

Texas Roadhouse - Ft. Worth Ribeye, loaded fries, and fried pickles - American Near Me - Rockwall, Texas

Gave them three chances to get a side order correct and they couldn't even do that. How hard is it to steam broccoli every time they brought it to me it was cold and hard like they never even steamed it. It's on the menu after all ended up with ribs, because prime rib wasn't available because it didn't get cooked the night before, and when I spoke with the manager after she came to me, I didn't ask to speak with her. She came to me and asked if everything was OK and I told her no that I never got my side. She didn't seem the least bit concerned, she just brushed me off no Discount no I'm sorry, no is there anything I can do no nothing so when I told her I would not come back to this location she said oh well have a nice day read more

For the price very reasonable for the food fast service consistent. One of my favorite restaurants when it comes to food.

Your policy that we can't be seated till everyone is here SUCKS! Celebrating my Mother's 83 birthday who can barely stand but had to wait. Not exceptional service if you ask me, more worried about pushing the dollars through. read more

Texas Roadhouse has been a favorite of mine for years Now that we have a location in Rockwall, it's great! This is a great place to eat. Fun atmosphere. Great Staff. Management is the best. You will not find a better value for a grilled steak anywhere. Flavor is always excellent. Price is always affordable. These guys are doing it all right. read more

Steak was cooked perfectly. Service was not the best. Rolls and butter made up for it

The biscuits here are delicious! But our main meals were awful. The ribs were over cooked and the chicken with cheese and onions made my stomach turn. It is very affordable here so I understand you get what you pay for.. but it was not good. What's worse is I witnessed a server use the restroom and then not wash her hands. I was done after that. read more

Place was super busy but service was very good and the food was good also? Only complaint I had was the floors looked like they haven't been cleaned in years. read more

great food. timely service and the atmosphere was great. looking forward to going back.

COVID - the employees wear masks and glove. Masks are required for customers to get around the restaurant until you are at your seat. There are clear glass shields between booths to raise the privacy area for each table. There are extra hand sanitizing stations in the restaurant and they are not placing families close together. The menu is a QR scanned paper taped to the table. If you have an iPhone you can scan in your camera and if you have SnapChat you can take a picture and it will take it to the website. They did change their hours, but I think they have done so online already to reflect the change. Food was good. Came out fairly fast and correct. Had a little struggle in the beginning w warm bread and butter, but it wasn't bad. Drinks came out correctly in a sufficient amount of time and food was hot. Staff were dancing to various songs that came on which added some lightness to the air. Seems like everyone is tense to be out or have fun with everything going on. It was a nice addition! Restrooms were cleaned and there was plenty of paper products, soap and you can get out the door without touching it w your hands always a bonus! read more

Texas Roadhouse - American Near Me - Rockwall, Texas

When we arrived gave name and was skipped over by people walking in door, they even said not we dont have reservations but had two small kids, well I had my 4 and 6 year old and we sstill had to wait. Had a party of 6 for my birthday half the meals came out burned. They messed up 4 of 6 orders and had to wait for them to bring correct sides out.Only thing right was that they did bring extra ranch like asked for. read more

Didn't like Arielle that much she was kind of rude when dropping off our meals last night

Best bet is to get here before they open because the wait at this location is always long, there was a line around the building 15 mins before they opened. Food is great Service is great Best food in Rockwall! I've delivered to several locations of Texas road house and I always crave there food when I'm back in the kitchen when they're prepping everything! read more

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Mgr needs to figure out the check in process. Website didn't let me do call ahead with a 0 min wait, then we arrived and the hostess forced us to use her personal cell to do do web check in then asked us to wait outside. We went back outside, it texted us less than a minute later to get seated because there was NO WAIT. Walking in circles, it's ridiculous, especially when the restaurant is empty. read more

I have eaten at many a Texas Roadhouse, but this one is very substandard. We phoned in our pickup order at around 12:00 to pick it up at 14:30. We ordered: Chicken Ceasar salad, which was the best of all items. We spent $66.00 on this so I figured it would be good. We got the filet medallions on peppercorn sauce and it was horrible. The worse we have ever had. We asked for bar-b-que ribs, and they weren't able to provide them. We also asked for the shrimp, numerous shrimp, and they were OK. We asked for numerous rolls and they were way under-delivered. We also asked for the cheesecake and it was standard. I had never had such a poor providing of the main entre. This was the worse Texas Roadhouse meal I have ever had and we eat a very high number of them. read more

A few months ago I gave y'all a great review.And I've been back several times since and it was great.Last night...well y'all really let me down. We did online check in before we left for the hr+ drive to get there.wait time was 55-65 min.we got there before our check in time and was told it would be another 10 min.ok super.40 minutes later we were seated.where we sat...and sat...and sat. Finally Alex came to take our drink order.I ordered a mixed drink AND a Dr Pepper.while my friend got their tea I sat...and sat...and sat.I saw the waitress chatting at the bar while I waited,she could have brought my soda in the meantime.I FINALLY GOT MY DRINK.the absolute worst strawberry daiquiri of my life!it tasted like ice...that's about it.we ask for rolls and she brought 2 so we ask for some more and never got them.Alex finally took our order.I at that point had to cancel our movie tickets Bc we have been there well over an hr and it doesn't look like we will be leaving soon.Our food came out.and it looked awful.I added a pic.straight up white chicken.no grill marks.no sauce.but I checked the inside temp with my finger and it was warm so I was like ok I'll try it.Big mistake.pink and rubbery chicken that I spit out.We both had no drink at this point so I finally flagged someone down and told them I needed the Dr Pepper I ordered,I needed chicken that was cooked and maybe some rolls. 10 minutes later we got drinks.no rolls.I ate my sides and waited on chicken.20 minutes after I sent it back they brought it back.It had been thrown on the grill for a few mark and was drowned in sauce.I took a bite and it was still rubbery.I don't eat red meat,so I know my chicken.And that wasn't cooked.I ask for a box.I wasn't eating that undercooked meat.I figured my dog would tho. We live over an hour from Rockwall.On the drive home my stomach was rolling and I was sick as soon as we got here.That chicken was the only thing I had ate yesterday and it made me sick.I was sick all night and today feel absolutely dreadful.I wasn't the only one to send the chicken back.A table across from us sent it back to.You could have gotten a lot of people sick from it. I get that it was a Saturday night and it was busy.However quality & service should NEVER take a backseat.The waitress didn't care about our table Bc there was 2 of us.We weren't a Big ticket.She never once acted like we were important Bc she had bigger groups to attend to.Refills were slow,rolls weren't brought out and she was never anywhere to be seen.Altho I sat facing the entrance to the kitchen by the bathrooms and looked directly in to see several waitresses eating,playing on their phones and talking.She was one of them. Texas Roadhouse is my favorite place to eat.I have to drive over an hour in any direction to go to one.Im so disappointed in my visit from last night that I will probably bypass the Rockwall location for Mesquite. read more

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I order from this texas roadhouse frequently. I ordered this evening and went to the restaurant to get my food togo. i had ordered ahead on the app and when i got to the restaurant the customer service has never been worse. the togo cashier was rude, she had attitude, and she was rushing me. my order was not ready at the quoted time either. i looked past that and went home to open my bag of food. and realized i didn't receive all of my order. if i buy a baked potato and pay extra to get the toppings, then i think i should receive my toppings. very disappointed with this experience. i absolutely recommend going to DINE IN at roadhouse. the food is excellent and they have great servers. however i do not recommend togo what so ever. i was missing food, the food took longer than the quoted time, and the customer service was awful. read more

I'll start with 2 stars for the bread. Put my name on the waitlist 2 hours ahead for 4 ppl. Showed up at 5:45, the time that was recommended. Wasn't called up until 6:30; waited another 15 minutes for the next available table after I checked in at front; was seated in the bar area, server shows up, saying it was 2nd day on job (ok, no problem, everyone experiences that); she took drink orders and we immediately gave her our orders. Waited another 45 minutes before our steaks ever arrived. Once arrived, they were overcooked and slightly warm...damn near room temperature. I will never come here on any special occasion, like Father's Day. Pretty much ruined my Father's Day. Wow, what more can I say. No mas. They are lucky I gave 2 stars. I'm going to salt grass next time. Buubye. read more

If the best review is the school grade cafeteria rolls, and the cinnamon butter for this cafeteria rolls??? Questionable at best. Ate there last night.., terrible!!!! Absolutely low grade, low quality, low budget, low, low, low!!!!! Low everything!!! Awful steaks!!!! We were looking for the mechanical bull!!!! Good grief, it was awful!!! So terribly bad!!!! Shouting at my guests is not a good dinner.... It's chuck e cheeses!!! Ugh!!! NO STARS!!!! ZERO!!!! read more

Went on a Sunday night for a birthday dinner. Couldn't believe how crowded it was...Thank goodness I Check in on line, however, there was a problem with the online reservation. Texas House management was very gracious and honored the reservation. The service by our waitress was excellent.. she was very knowledgeable of the menu. Very efficient and through it was very busy, she was able to take care of us efficiently. The food was brought in a timely matter. Served hot and to ordered . However, I must complain about the atmosphere in the restaurant.. it was not to my liken. Very loud to the point that you couldn't carry on a conversation with person sitting across the table . read more

Love, love, love this place, but does the music have to be SOOOOO loud! We have to yell at each other in order to have a conversation.

Had such a bummer of experience on Veterans Day tonight. It is my sons and I tradition to eat here every Veterans Day. Last year was so awesome and fun, but this year was awful. The front staff of three girls were very poor. They would not even acknowledge us. Our food arrived and the steaks were very undercooked. One male manager that I had to track down tried to help us but never came back. A second female manager brought us a re cooked steak sitting in a puddle of blood and we politely rejected the again uncooked steak. She never came back as well. My wife didn't get to eat, my veteran son wasn't able to eat all of his meal either. They waiter was apologetic and said they removed the cost of one meal. Well 80.00 later for three people we payed our check. I did not mean to bring attention to ourselves, I really disliked how poorly the two managers were trained and I'll be honest we will move our Veterans Day tradition to another venue. I am heartbroken. Obviously they same management and staff have dramatically changed in just one year. Here is a picture of last year I used the chalk to decorate the floor. This year the three young ladies laughed at me for requesting chalk then ignored me. The manager later said they were all new up front and didn't know very much. read more

Texas Roadhouse - American Near Me - Rockwall, Texas

Get the steak kabob with the dirty rice. Thank me later!!! It is the best thing I have ever gotten here!!! Best cinnamon butter and rolls too. read more

Texas Roadhouse - Steak kabob with dirty rice - American Near Me - Rockwall, Texas

Came at a good time the place had just opened about a hour ago. Waited about 2 minutes to be sat down and a good 5 to see our waitress. Our waitress was awesome constantly checking on us and food and drinks didn't take too long either. Food was great everyone enjoyed their food except my son after I told him not to get the hot dog lol. This is our go to place whenever we want some steak read more

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We went to celebrate s birthday on a scorching hot Sunday. Although we reserved ahead there are no guarantees. Staff could not be more disinterested in the guests. One bright spot- our wait person was lovely once seated but the loudest music safe for human ears was blasting down on us. Crowded table spaces leaves little room to navigate through to the other side of the restaurant. One steak ordered was nearly raw not medium well. Mediocre food. Ugh! Never again. read more

Time of visit: Nov. 4th 2019 5:45pm. This place is legit when it comes to service. Went for dinner right working out at the gym with my GF and cousin. Gotta get that protein, right? Was definitely suffering from Hangry Pains from working out. We went for the Early Dine in menu for $9.49. Aiden was our server and Allie was the manager on duty. Country Fried Sirloin Steak was on the menu and was on my mind. Somehow, Chicken Fried Chicken came out. Aiden stated he asked me if I really wanted chicken instead of Sirloin. I can't confirm or deny but I really wanted Sirloin. it could have been the Hangry Pains. Without hesitation, Aiden put in my order for the Country Fried Sirloin and Allie, the manager on duty came by to reassure me that they will get it all worked out! 10 minutes later my Country Fried Sirloin came out nice and hot smothered in white gravy just like I like it. It tasted great! This place does not disappoint me on food and service. Huge thumbs up for the understanding with the staff. read more

Awful service, terrible management. Would not recommend going here. The other reviews that say this are true. Tried to go here for a birthday dinner and had to leave the service was so terrible read more

The food is great. There is a big selection of entrees to choose from. Service is also good! My half rack of ribs was huge. My daughter's filet mignon was soft and the bread and butter is awesome. The only problem is they don't take reservations. read more

We've eaten here several times and love the food, love getting on the waitlist in the app ahead of time (it's always full) and it's loud which is perfect for noisy kids. The steak isn't always done the way asked but they are quick to make it right. read more

Why four stars? Sometimes our glasses stand empty for a while. That's my only beef. I must say that only rarely has my chicken breast in my chicken Caesar salad been dry. That's an accomplishment, apparently, so hooray for the cook. My husband is almost always pleased with his choices. Suggestions: More veggie choices, please! Lima beans or black-eyed peas would be good. Italian cut beans would be grand. read more