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    Texas Superbikes

    2.3 (3 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

    Services - Texas Superbikes

    Motorcycle repair

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    2 months ago

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    7 months ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (10 reviews)

    North Dallas

    This is a bit smaller store than I am used to for O'Reilly but they still have great selection…read more Also impressive was their customer service. They did not have what I was looking for, but told me where to get it. They even pulled it up on a map to show me. Great service!

    i bought a motorcycle battery that came in by truck because it wasnt it stock. Turns out it needed…read moreto have the acid added and then charged. The technician wouldnt help install the acid. (They have a work area in the back) I had never done it and he didnt want it done in the store. I told him that I bought it here and it would be good customer service to help with installing it. As I stated, I had not done it before. He said thats not part of the deal and that its not the policy of Oreilly to handle caustic substances. I walked outside and on the sidewalk installed the acid using the directions. Turns out it was quite simple. and put the plastic cover over the holes. The label said it needed to be trickle charged also. Directions said to let it sit for 20 minutes before charging. I went back in with the battery and asked for a trickle charge and not to start for 20 minutes showing him the instructions in the pamphlet. The young man i spoke to took it back to the back. They started charging it in the back and he came out and said it will be ready in 20 minutes. I said NO its supposed to sit for 20 minutes before you begin the trickle charge. (remember i even showed him the instructions before he carried it back to the work area) Fortunately the young black man there looked over the directions with me and saw how long to trickle charge it. He agreed to wait 20 minutes to begin the process. I cant tell you how disappointed I was with the refusal of the technician who refused to do a simple task to help me install the acid in the battery i bought from them (again i had never done it). Lesson: Dont count on customer service at OReilly Auto Parts. Wish I had gone across the street to Auto Zone or NAPA. Was it worth losing a customer for life? I wont be back.

    Texas Superbikes - motorcyclerepair - Updated May 2026

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