My initial call yesterday was productive. Had my phone ready for the call appointment today but it went straight to voicemail. I called back immediately but she didn't leave her extension. I was on hold for 17 minutes. She tried calling back and I tried to take the call but it was hung up. I stayed on hold for another 14 minutes and thought I'd try a different extension and now I've been on hold over 50 minutes. It told me it would only be. 15 minute wait time because one was ahead of me. I pd $38 dollars yesterday for this call. read more

Texas Tag & Title #11 - Registration Services Near Me - Universal City, Texas

We just moved to Texas a few months ago so we needed to do a new vehicle registration. The service was friendly, quick, and hassle-free. The experience was much nicer than going to the DMV and waiting in long lines with a bunch of people around. read more

Service was prompt and efficient. I appreciate the ability to sit in my air conditioned truck and do my business. I didn't have to wait inline at the courthouse. You do pay for the convenience, however it was worth every penny of that $40 to be able to sit in my truck and not have to pay for parking and wait in line. read more

Miriam was professional and chipper when I rolled up in my F150 on a blazingly hot afternoon. I can't imagine one can maintain their composure very well toasting inside a little shack of a building, but maybe she's got great A/C in there? Texas Tag & Title is conveniently next door to a Texas Inspection Station which makes it the convenient, if not cheapest, alternative to registering your vehicle at the tax office. I stopped by and although she was not able to register my vehicle because of a problem on the DMV's end regarding my title status, she was able to put me in touch with someone who could take care of it for me. I probably wouldn't be back unless I had money to burn. I don't mind the DMV, but I can see the appeal so I'm giving them Five Stars. read more

READ!!!!!! before they up charge you, for services you can get cheaper. they will charge you 126 to just set up an appointment !!!!. when you can instead go to schertz substation office for FREE appointment and only pay for what documents you need. but if you go to them expect to pay the 126 plus the documents you need which could equal to 200+. or you go can go to schertz substation office and pay less than 100. And you if you try to get a hold of the supervisor you wont!!. read more

Great service. Simple quick and easy. It's a tiny little building and you can just drive up and get what you need to get done. read more

I came to Texas Tag & Title with a very complex situation involving a car I purchased and then sold. Unfortunately I did not get the name of the woman that helped me but I cannot sing her praises enough. She was so patient with my very complicated situation. She made sure to call who she needed to in order to be able to help me in the best way possible. I'm sure the people in the line behind me weren't very happy because it took a really long time to get everything figured out but I was so grateful for the lady who went out of her way to help me get my title switched over. I would highly recommend this business to anyone who needs it. Especially if it's a simple issue. read more

Fast but lady was rude AF She was unhelpful, talked over me, ignored me, rushed me, and had a literal "look it up" attitude read more

Texas Tag & Title #11 - Registration Services Near Me - Universal City, Texas

I can't believe it's rated a 2.0 I've been coming here for years and I have never had a problem with anything or anyone. I'd rather wait 10/20 min in my car then deal with loud crying kids. the staff has always been so kind and understanding. I've never received bad service. if anything it's been the best service I've ever received when renewing my registration. The people at the tax office have always been so rude and grumpy! . read more

Great service.. easy. Very nice staff. Very efficient one stop shop. My go to place every year

Excellent service every time I come --- and this has been my 6th time using their service. They're great! read more

Texas Tag & Title #11 - Registration Services Near Me - Universal City, Texas

We we're rudly refused service after being told registering our car would be too difficult. They suggested another branch location 30mins away and when we arrived the location was closed despite advertised otherwise on a Saturday. A business you don't ever wish to go to. read more

Lady (Miriam) was very nice and helpful It was really busy and she seemed to handle it very well read more

Quatima did amazing! Great customer service, fast and easy process. I never expect to come to a public service shop and get a smiling, positive person but I was wrong! read more

Not only was the line long I was given misinformation on my window tint. I don't recommend anyone coming in and wasting money on services that it's employees aren't up to date on. read more

Went here to transfer title for my vehicle in my name and even called in advance. When I got there the lady told me they stop doing that at 4 and it was 4:02.. they close at 6. Waste of time and gas. read more

Go to H-E-B to renew your registration. This place is a rip off. There are no signs posted as to their fees or prices you will pay on top of the registration fee. read more

Place is terrible. I drove a hour and called 3 times. I drove there and she said there systems are down. When I came to office she was on her cell phone playing on apps. She could have answered her phone. What a joke. Rude people working there. Absolute 1 star service read more

Like a few of you, I showed up one day for my inspection and to get my new tag, but that day the inspector was not in. Came back the next day for round 2. Everything was open and I was first in line. Inspection took about 7 minutes. The guy provided good service,but he failed me for a slight tear in my windshield wipers. Choose to buy theirs because I was not coming back for a reinspection. $18 for inspection and $30 for wipers ($48 total) Inspection complete. Drove around to the registration side to get my sticker and noticed the "we are a private business and below are our fees" sign. Oh well....I'm already here. The girl was nice and fast. Out of there in 5 mins. 7.50 mandatory Texas fee, Thier $15 registration fee, and a $1.50 card fee ($23.50) D-U-N. Done! No issues with the overall customer service side, but I'm not paying the additional fees again read more

literally the worst customer service. registration lady super rude and takes her time, I thought this was supposed to be convenience. also they rip you off spent a total of $129 just to renew my sticker and inspection. read more

I came here for an inspection . The employee walked up to my car and immediately started raising his voice at me saying " I don't know what you want, you are parked between both lanes." I apologized and said I had never been there before and I didn't realize I was in two lanes but I would like to get an inspection done. Continuing to raise his voice at me he says " well we don't even do inspections while it's raining so I don't know why you are here." AGAIN I'm trying to apologize to this guy and he cuts me off and says do you have your insurance!?! I GUESS I'll do it since you have it." Then storms off . At that point I wasn't going to put up with his rude a** attitude anymore so I just drove off. I'll go get an inspection somewhere else where the customers aren't treated like shit. Don't waste your time here read more

I went there today and waited while 6 cars ahead of me were inspected..when I pull up the man states that the internet was down and he could not do my inspection, I drive away, go home, and call before I return..you know, to make sure the Internet is up and running. Low and behold, the lady States, what are you talking about, our internet has been running all day. Are you serious! Wth!?! I'm driving back up there to get this mans name...to be continued.. read more

google said the inspection place was open. pulled up and the first thing the lady said was "you're on the wrong side" but the other side didn't have a window? and it said no walk ups? she was extremely rude and when I asked about an inspection she said "they're not here". she had such an attitude for no reason. like you're not even busy, why are you being rude to a potential customer. read more

Be careful going here because you may be wasting your time. When I went there was a moron doing inspection and after I was in line for a while he finally came up to me and told me that he would not inspection my truck because I had a office desk in the back of my truck. He told me I had to remove it. Waste of time dealing with Morons. I went down the road and got my truck inspection cheaper and faster. read more

This place took well over an hour to inspect 5 cars. The person inspecting was opening trunks and inspecting things that I've never seen inspected in other vehicles. I only came here because the local place I went to closed down so I came to the nearest one from there. In the past I've gone where the line was long and did not experience nearly the same kind of wait time. Slow and inconvenient. Hey Native Texans, this system is beyond unnecessary and inconvenient. I'm originally from out of state and one of these inspections happens maybe every 5 years if you own the same vehicle in all that time. read more

I've tried three times in three weeks to have my car inspected here, the first time they were out of paper, now they only take cash because their credit card machine is down. Seriously. Get yourself together to run a business! read more

Went there to get a new tag, the business was closed even though I went during business hours. There was a handwritten sign "closed today" taped to the door. While I was there, another driver showed up to get an inspection, then left since nobody was there. read more

This is the most unprofessionally run business I have ever dealt with. I went there this morning to get my registration renewed. The website and sign says they open at 8:30 but when I got there at 9:20 it wasn't open. I have often recommended this place because it's fast and easy; however I have several friends experience the same thing as me. I called the number for their corporate office and spoke to Jackie. She told me there were a lot of accidents on the road that morning due to rain. I was a little annoyed so I told her that everyone else has to wake up earlier when there's rain so they can make it work on time and I didn't understand how it's acceptable. I then started to ask if I could file a formal complaint and in the middle of me asking that Jackie hung up on me. When I called her back and asked her why she hung up on me she informed me that she had other phones to answer and there wasn't any point talking to me because there was nothing she could do. So I asked to speak to her manager and she took my info and told me Stacy (the manager) would be calling me later. Well, I just got off the phone with a very rude Stacy who seemed to be annoyed that she had to talk to me. She offered me a very dry apology. She told me there was a lot of accidents on 1604 that morning. When I explained to her that isn't the first time this has happened she seemed to not care at all. She also did not really care at all that one of her employees hung up on a potential customer. She made excuses by saying that I might have paused and Jackie thought I was done or that Jackie said she heard me say "ok thanks!" So she assumed the call was over. None of that happened and when I told her that she seemed to not believe me! She was completely unsympathetic to the horrible treatment I received. She constantly interrupted me. She even told me that Jackie told her I said I was going to Tisdale (another registration place), like since I didn't do business there it was ok how I was spoken to. This business is poorly run and customer service is absolutely disgusting. Do not ever go there! Tisdale is very professional and all the women that work in there are so nice. Go to Tisdale! read more