Parking is tough and sparse. It's a zoo so we left without even trying to go in. Turns out we were…read morein the wrong place any way so good thing we didn't waste time for nothing. It's for tags and not for licenses. The staff was friendly and helpful. Unfortunate they sent us to the wrong place but it's ok because we needed to go to the mall any way.

I didn't have an appointment I was just a walk-in. I just needed a fax number. The security officer…read morewas so friendly and kind. He offered to get the information for me while I waited at the front door. After obtaining the fax number I needed he kindly handed it to me and told me to have a nice day. The whole process only took 15 minutes. I was quite satisfied.

I've been coming to this oil change location for about 3 or 4 visits now, but today was by far my…read morebest experience yet. Roland helped me out and was extremely informative, professional, and friendly throughout the entire process. He got me taken care of quickly -- honestly probably the fastest service I've experienced at this location. I really appreciated how efficient everything was while still feeling taken care of. Great customer service goes a long way, and Roland definitely delivered. I'll definitely keep coming back!

On February 28th, 2026, I went to Take 5 on Toepperwein Road to get an oil change. As I was being…read moreserviced, the mechanic named Jay stated I needed a coolant exchange. I ask the price and agree to get the service done. The total amount for oil change and coolant exchange came out to $229.29 with military discount. After the service was completed, I headed to the HEB on kitty hawk road (about 8 minutes away). Before I could reach the parking lot, a red light was going off and stating the engine was overheating. A second yellow light also came on as well. I pull into the parking lot and turn off the engine. I open the hood and it was clear liquid where the coolant should be. I was naturally upset and freaking out. While waiting for the engine to cool down, I walk my son to the Great Clips to get a haircut. While there, I called the Take 5 office twice and left voice message because no one answered. Afterwards, I headed back to Take 5. My vehicle overheated again within a few minutes before I could reach Take 5, so I pull over into the Ben Miller parking lot to let it cool down again. I wait awhile and try to call again. I start the car and continue to Take 5. As I am pulling into the Take 5 parking lot, my car overheats for the third time. I tell the manager it has been overheating three times since I left. He directs me into the shop and begins to access the problem. I explain everything that happen and he redid the coolant exchange and test drove it. As my son and I were waiting while my car was being test drove, I heard the other mechanic, JJ, say, "I wonder what I did wrong." The manager apologized for the incident and told me to return in a week to check the levels. On March 11th, 2026, I left home to go to church. My car started overheating for the fourth time. I was on O'Conner road, so I pull into the Lowes parking lot since it was nearby. I turn my car off so it could cool down and open the hood. When I looked under the hood, the coolant was completely empty. I went inside the Lowes to purchase coolant and funnel ($20.12) to fill up until I could make it to Take 5. As I backed up out of the parking spot, I noticed a wet shiny spot. I headed back to Take 5 and spoke to the manager. I explained everything that happen and he directed my car into the shop for assessment. He apologized and stated he was going to put in for a refund for the coolant exchange and corporate would call for details. I was still concerned with my vehicle, so I headed down the street to Goodyear. I explained to the Goodyear employee everything that happen at Take 5 with coolant exchange, vehicle overheating four times and empty coolant. I had to leave my car overnight because the weren't able to assess the vehicle until the next morning. Thursday morning, Goodyear called and stated the thermostat housing was cracked and leaking coolant and it was due to the pressure from the machine when doing the coolant exchange incorrectly. The total to fix was $316.80. I called Take 5 service issue line and a claim was open. I also called the Take 5 shop and the manager sent up a claim as well. After Goodyear fixed the issue, I had to Uber ($8.95) to the shop to retrieve my vehicle. After following up on my claim, I received a phone call stating my claim was denied and it wasn't their fault. I went in for a simple oil change and left out with $500 plus dollars in damage to my car that Take 5 refused to take responsibility for due to a young and inexperienced mechanic screwing my vehicle up.

horrible, horrible place to go to.. First, they had a list of services that my vehicle supposedly…read morerequires. I get that they want to upsell but at least try. I had just replaced my vehicle's windshield wipers and they are brand new. Without inspecting the condition of the wipers, the gal that worked at this location said you need new wipers (because it was right there on her computer screen).. And I'm supposed to trust her other recommendations? How many countless people who rely on these folks get ripped off?

Took our sons mustang and the service technician who helped was very informative and knowledgeable…read more He went through the specials and showed me different services they provided. The oil change was really simple we stayed in the car while they did the entire oil change. They also gave me a $25 off coupon which was awesome. I also found out that I can take my Nissan Rogue for transmission service there. Was told they can service the CVT transmission. Way cheaper than the dealership prices. I highly recommend them for any service you need for your vehicle. Thanks again for such a good experience.

I am pleased to share this review for Al at Master Lube Express on Wetmore Road. I have entrusted…read moreAl with my vehicles for more than 20 years, and I would not consider going anywhere else for oil changes, transmission service, or air conditioning work. Al exemplifies professionalism, technical expertise, and integrity. He takes the time to clearly explain what my vehicle needs and, equally important, what it does not need. There is never pressure and never an attempt to upsell unnecessary services. That consistent honesty and customer-focused approach are the reasons I have remained a loyal client for over two decades. Al is also mindful of budgets and delivers high quality service at fair and reasonable prices. It is rare to find a shop that balances technical competence with such transparency and value. When I experienced issues with my Rogue, Al referred me to Frank's Auto Garage, and the recommendation proved outstanding. That referral reinforced my confidence that Al stands behind the quality of the professionals he recommends. Thank you to Al and the entire team at Master Lube Express on Wetmore for continually providing exceptional service and taking such great care of me and my vehicle. They set the standard for these services.

Best oil change joint in town. Quick service with the best price in town. Always pleased with these…read moreguys. Thanks again!

Brought the car in for a serpentine belt change and oil change…read more Excellent service and customer care was TOP NOTCH Will be referring people and bringing other vehicles to your shop Great job done by ALL

They gave an excellent service , fixed my car on time, provided me with a free ride home, and…read morepicked me up from my house to pick up my car from the business

I came here to Renew license. Appointment was at 1pm. I checked in at 1:05 I was out by 1:35. Staff…read morewas friendly and welcoming. From the gentleman in the front two the two ladies at reception to the one who serviced me. Service was fast just being proper documentation and it will be a breeze. Must note that this location is appointment only office! NO WALK INS

I do a lot of yelp and I think it's important. People need to know. Do not go to new Braunfels. If…read moreyou can help it. These people are very disrespectful have no kindness to help and they need to be reassessed in their job. Very poor experience there getting your picture taken and asking if you could get it taken over again and then right away it's a no, but yet other people get different courtesies and respect. Here's a military person who served her country and probably even saved their jobs but yet you can't give her the respect that she needs and earned so citizens show their IDs of several different have people who have crossed our borders illegally without due process and they're getting special attention. This is the evil of our country. This is the evil of the people that are embedded in services such as these I say to the manager and supervisors shame on you shame on you for being biased and not treating everybody the same.

Let's be honest--going to the Tax Assessor's Office usually isn't something anyone looks forward…read moreto. Thankfully, this visit was quick, easy, and surprisingly pleasant. I stopped by on a Monday morning to renew my vehicle registration and handicap placards, expecting long lines and a lengthy wait. To my surprise, the office wasn't busy at all. The process was smooth, efficient, and I was in and out much faster than expected. The staff kept things moving, and everything was handled without any issues.

I had the most laughable moment at the Bexar County Tax Office while getting new plates for my car…read more This entire time, I truly believed the dealership only gave me ONE license plate. After getting my new plates, I handed my old plate to security. He looked at me and said, 'Thank you... how many plates?' I confidently said, 'One.' He smiled and said, 'No... TWO.' Apparently, my plates had been stuck together this WHOLE time, and I never realized I had both of them! We both started laughing. I felt silly, but honestly it made my day. You learn something new every day! Key takeaway: CHECK TO SEE IF YOUR PLATES ARE STUCK TOGETHER BEOFRE GOING TO REQUEST NEW PLATES .

These guys are awesome! I got a blown out tire on I-35N while making a run from New Braunfels to…read moreLaredo, TX. I was working; racing against the clock to make a delivery on time. I pulled in to discount tire, they found my warranty, suggested two tires be changed and had them swapped and back on the road in less than 45 mins. I even made my delivery on time.... These guys don't mess around! Great customer service, excellent work ethic, reasonable prices and they had me back on the road with a few Pennie's left in my pocket and feeling completely satisfied. Thanks guys!!!

Only person that made this visit great was Dylan . He made…read moreme comfortable and explained what's going on and what's going to happening.. the guy name blane left me in confusion, I asked questions and he gave me stern answers . for example " sit down there . Now on the other hand Dylan will say" sit down right here while we set your car ready your on the waitlist . Now I understand what's going on . I felt I was in the military speaking to blane . But overall great experience besides almost feeling not welcomed