We were very pleased with the work done by Swirsding's Floor Service in our home recently. They…read morewere quick to respond and scheduled us quickly. Dale and Hector were on time and very courteous. We asked them to recondition our hardware floors and they even asked us our goal for the project and followed up afterwards to make sure we were satisfied. Their pricing was more than reasonable. We would definitely use their services again.

Lovely job, pleasant people to work w8th. My very beat up old floors look brand new.read more

I was once a Yelp Elite and wrote some very good and honest reviews. Trouble is Yelp is not fond of…read morehonest bad reviews. So I resigned. But I truly love to write the truth. I just relocated to Walnut Creek and purchased a great condo that needed bedroom carpet. To my surprise every call I made to flooring stores was answered by poor attitude sales persons along with the earliest install would be 2 or 3 weeks if lucky. Then I called Lamorinda Floors on Mt. Diablo in Lafayette. First phone call was welcoming and encouraging. Drive to the store and 25 minutes later found a top quality carpet at a fair price. "We can do the install in 2 days. Wait, it gets better. Two great guys show up and did the perfect install. Made my $750,000 condo look like s million. The best flooring store in the Bay Area.

The sales person, JR, was friendly, charismatic and easy to talk to. We ended up purchasing…read moreCoretec Vinyl, Sonia Marble. This product costs $10 a box which means, my bill of several thousand dollars was paying for the craftsmanship to install. JR told us, they will smooth your flooring out to make it even so there are no dips and valley. To prep, I had to remove my bath sink & toilet and remove my shutters to my sliding door. You pay half at start and other half of payment after installation. Installation guys were nice & professional. They did ask me a wee bit late which direction I wanted the flooring, as they had installed it the opposite direction I wanted. Without batting an eye, they pulled it up and changed it to my liking. After leaving and a few days later, the step layer piece (one step down from one room to other) started to pull off. Also, I notice the flooring had a lot of air pockets under the vinyl; they did not even the flooring prior to installation. We taped many spots where the flooring had air pockets to show JR. The owner ended up coming out and was not great at a resolution saying, it was a floating floor. I would not pay my second payment and eventually, they did come back to pull up flooring and even it out. I am happier about floor but I should not ever had to call back; it should have been done properly the first time. One error I made, I did not have them fix my baseboards. After putting them back on, they left the nails showing so now I have to take time from my life to fix.

Duran flooring installed laminate flooring and baseboards in my entire house and it looks awesome!…read moreThank you to the crew!

We recently hired Santos and his crew from Duran flooring to replace all of the old carpet in our…read morehome with hardwood floors (about 2,500 sq ft), and the results are nothing short of perfect! From start to finish, the entire process was smooth, professional, and stress-free. The crew was extremely prompt every single day--arriving right on time and getting straight to work. They were very respectful of our home, cleaning up thoroughly at the end of each day so the space never felt messy or overwhelming. The project took about a week to complete, exactly as promised. The craftsmanship is outstanding--the attention to detail around edges, transitions, and finish work shows how much pride they take in what they do. The final result is absolutely beautiful, and we are completely in love with our new hardwood floors. I highly recommend Duran flooring to anyone looking for flooring or general contracting work. Professional, reliable, and truly masters at their craft!

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

super knowledgeable, patient and through. good follow through on estimate. 30 years experience…read moreallowed me to have three competitive options. hugo is easy to work with. strongly recommend !

Our hardwood floors look fantastic after Jonathan's crew finished. A family illness forced us to…read morereschedule and they were gracious with the unexpected cancellation. Refinishing hardwood is not inexpensive, but the pricing was fair. I would use them again without hesitation.

There's a reason why Jonathan and his crew have 5-stars on Yelp and I'm glad to add on to the…read morepraise that he's received. Jonathan was an incredible person and super nice - really personable and his wife was also the most responsive person ever - always quick to answer questions and provide the quote/invoice right away as promised. I hired them to finish up flooring since I had some injuries and couldn't finish up the work and their quality and speed was phenomenal. I have an eye for attention to detail and their crew was above and beyond in how they did the flooring, going the extra mile for things that normally would be a quick shortcut for contractors hoping the customer would miss it but they didn't take any shortcuts. They were reasonably priced - not the highest or the lowest quote but Jonathan was what sold us on the work and we're more than happy to have gone with him and have recommended him to other neighbors. There's a reason why they are so backed up with work! They're popular for a good reason. They're finishing up the work today and the guys are respectful, clean up after themselves and super nice to chat with. Definitely would recommend Jonathan and his crew to anyone looking to have the best flooring done the right way. Just like their slogan says!

Went pricing for carpet for our bedrooms. After a few places, we went to The Floor Store in Concord…read moreand Willie was our Sales Rep. He was able to find the right carpet and padding that fit our needs and budget as this was going to be a short term investment. From start to finish, Willie was consistently in communication with us. Go see Willie at the Concord Floor Store for your floor needs!

Really happy we went with the floor store after receiving other quotes from other places. We worked…read morewith Jake and he was extremely knowledgeable and listened to what we wanted and didn't try to push us into making a decision. He helped guide us through the entire process and helped us make the right choice for our home and budget. The warranty alone helped cement our decision. We went with something in stock so that we could get our project moving quickly. He was available for any questions we had. Would definitely recommend the floor store to anyone and to work with Jake. Hope to work with them on future projects.

Diablo Flooring has installed hardwood or laminate in 4 of my homes. I have always been pleased…read more The installers were great and I've always been happy with the finished product. I highly recommend.

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.

Our 100 year old wood floors were looking pretty bad. They were uneven and had been sanded so many…read moretimes we had been told they couldn't be sanded again. However, Nam figured out how to do it and the results are fantastic!!! He and his crew do excellent work and were really helpful so we understood exactly how long it would take and they minimized the dust and kept the rest of the house clean. They also stained the new floor to exactly match adjacent rooms. I highly recommend their work. Very professional and excellent results!

Nam and his team are wonderful! They fixed my uneven flooring and provided multiple options. Was…read morenot pushing and very polite. I did not feel rushed to make a decision and they even went above and beyond to fix another spot in my flooring! Great customer service highly recommended.