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    Tharp Fencing and Staining

    5.0 (7 reviews)
    Closed 7:00 am - 5:00 pm

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    Painter Bros

    Painter Bros

    (1 review)

    I've used professional paint services before--Platinum Painters, and they were amazing. They were…read morefast, everything was seamless and professional, and lines and edges were perfect. They left my house spotless. I wanted a certain kind of faux finish on one of my walls, which was the only reason why I didn't hire them a third time. I left them five star reviews on all social media sites. They only bad thing about them is they spoiled me and set my expectations for what a painting company is supposed to be. I bought a new home and wanted to refresh the main living areas. I called around and Painter Bros were the only company who would do the finish I wanted. I sent them texts of what I wanted it to look like and they said they could do it. They ignored my requests and did it their way. Whatever. I'm more mad about the two main issues here: (1) terrible work product and (2) illegal debt collection practices (e.g., I paid but he sent my account to collectuons despite having receipts and bank statements). First: Terrible Work Product 1. The paint job was terrible. They left paint transfer on my ceiling and trim. They did not go back underneath spots and touch-up difficult to reach corners on 19 foot ceilings. They also did not touch up the trim. He said trim was not included, just "walls and ceilings." I did not know "trim" was not part of a wall--Platinum Painters took care of that all at once, so I'm unsure why his contractors couldn't have at least cleaned up the marks they made? 2. The owner, "Rob" was not available on-site to do the final walk through "because they finished earlier than he thought." He does not use actual employees, these are third party contractors. In fact, I never saw him again after I received the initial quote. 3. His contractors left the house a mess, and tried leaving 6 bags of trash on my lawn for several days. I spent a ton of time removing paint off my floors (I even asked the contractors how to remove it because there was so much splattered when it was clear they were leaving me to do it), mopping, and cleaning up dust before my young children could arrive back in the house. I did not finish the survey at the end. In fact, I was distracted with this huge mess they left. 4. They damaged my walls and blinds, and then lied about it and said they were pre-existing (despite the blinds being in place, and the wall not being damaged--in fact, you can see the dry wall underneath). I had to show him the "for sale" pictures of the house showing the wall and blinds were intact. They also broke most of my switch plates and outlet covers! To this day, most of my outlet covers and light switches in the kitchen and living areas have not been replaced because I'm still waiting on him to make it right. Second: Payment Issues 1. Nowhere on the contract does it say his company is "wilsonventuresllc." In fact, if you Google it, a Nigerian company pulls up. I have screenshots of that attached. I called my Credit Union, Navy Federal Credit Union, who investigated and concluded my account was compromised. I agreed. I had to close my account which I've had since I was 14. 2. Rob tells me later, after the painting, that it was his company and that he didn'tget the deposit. I asked him what he was enrolled in as Zelle and Zelled him the deposit, and then paid the rest of the job immediately, and directly from my checking account. I attached the banking receipts to show this was paid to him. 3. He never accepted the Zelle. I have no control of that. I asked him to send me another electronic request for payment/e-payment request. He said he cannot. I told him fine, come repair my dry wall and then I'll hand you the cash. There is supposed to be satisfaction guarantee, and they damaged the walls. He refused, and subsequently initiated collection efforts for the nearly $4k that was already paid through my bank! See screenshots. Rob has subsequently refused to pick up the phone and discuss any of these issues.

    From the owner: A veteran-owned business servicing the residential market in Collin County as well as commercial…read morethroughout NTX. We provide exceptional quality and service in all we do, completing projects on-time, on-budget, every time while exceeding our customer's highest expectations. Our services include full interior repaints, full exterior repaints, touch-ups, minor drywall repairs, epoxy floors, commercial re caulking, all exterior fencing/gates, pressure washing, clear coating of brick/CMU with siloxane, parking lot striping/painting, and general maintenance work. Our current customer base varies from home owners to federal contracts and big box stores. Our Vision is to be the standard of innovation and excellence by which all other professional painting businesses are measured.

    Tharp Fencing and Staining - fencesgates - Updated May 2026

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