I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

I was the unfortunate recipient of a young drivers quest of not paying attention while driving and…read morewas rear ended, thankfully I was okay but less could be said about my car. It was driveable but shawty was looking raggedy. I took my car to Kniesel's on 18th. Through a little collaboration through insurance, I was able to get my car in for inspection and repair. I got my car back looking brand new. I routinely got calls from Jason, who is the general manager at that location. He was great with providing updates and was super helpful with making sure my needs were met. Jason made this frustrating situation a lot easier and I'm thankful for his effort along the way. A few days in, I called and asked about other cosmetic things I wanted to touch up and Jason did not hesitate to help. I also like that I was able to leave my rental at the shop in exchange for my car. Hopefully I won't have to come back here, but I know if I need some work done on my car, the folks at Kniesel's are dependable and professional. They also offer lifetime warranty on the work they do so the value of going here is tremendous.

Kniesel's Collision is the best. I originally went to them because AAA recommended them for body…read morerepair after a car hit mine. They kept me informed throughout the entire process with regular updates and explanations of the work being done. And the work they did was beautiful. My 2014 Mazda looked at least 10 years younger. Recently, I stopped by to get an estimate when part of my front bumper had come loose and not snapping back into place. Mark took a look at it and immediately fixed the problem! I couldn't be more grateful that he didn't automatically tell me the only thing to do was replace the entire bumper. There's no place else I would consider going.

Slavic did a fantastic job. I was a bit skeptical that paint-less dent repair done in our driveway…read morewould work. Especially, since the dealer auto body repair shop gave an exorbitant quote to repair a minor dent that was hardly noticeable to anyone but us! They also said the entire door panel, trim, and rear tire well trim needed to be replaced. Slavic removed the dent we asked him to, removed slight buckles caused by the dent that we hadn't noticed and, buffed out a few scratches. There is no sign at all of any dents or damage! He's extremely conscientious and professional and we highly recommend him and Cross Check.

Slavic does amazing work, highly recommend his services! He was able to get a dent out that we…read morethought was going to be impossible.

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Ivanka, Sindy, and the entire team at Caliber Collision (Arden Location) were outstanding from…read morestart to finish. Communication was clear, timelines were respected, and everything was handled with a level of professionalism that's honestly rare. What impressed me most was how organized and detail-oriented they were. No confusion, no delays, no excuses just clean execution. You can tell this team takes pride in their work. If you want it done right the first time, go to Caliber Collision!

Great communication & Service! Laura & Jordan went above and beyond to make sure my vehicle was…read moreserviced properly and in a timely manner! My Toyota looked and drives as good as NEW! Thank you!

These guys are absolute gems in the auto repair world! I…read morecan't say enough good things about this auto shop! Kyle and Victor are truly amazing people who go above and beyond to help others, especially those in need. Their business model is built on genuine care and integrity: they do their best to help every customer, and it shows. People are literally towing their cars from places like Fairfield and Vacaville because this team is so trusted, honest, and reliable. Word of mouth like that doesn't happen by accident! What stands out most is how patient and knowledgeable they are. They answer every question thoroughly, without any pushy overselling or unprofessional tactics. No sexism, no pressure--just straightforward, respectful help. Whether you're driving a luxury car or something more modest, they treat you exactly the same, with dignity and kindness. If you can't afford full service, they'll happily help you source parts and give solid DIY advice so you can handle it yourself. That's rare these days! They're incredibly responsive, quick replies, never lazy, and always eager to help. I especially appreciated how they pull all the cars inside for safety during closing hours. When we needed a rental car after our accident, they immediately connected us with the Enterprise location right down the street and made the setup easy. Plus, they even have attorneys who step in to make sure insurance companies pay out fairly when you're the claimant. That level of support took so much stress off our plate! From start to finish, every part of the communication and service was top-notch. If you're in the Sacramento area (or willing to travel), do yourself a favor and go here. Kyle, Victor, and the whole team--thank you for restoring not just cars, but faith in honest business. Highly, highly recommend! Posted with gratitude after a stressful situation--they made it so much better.

I'm long overdue for a review! Victor has been wonderful, and I love how transparent,…read moreknowledgeable, and thorough he is. He has taken good care of my last Honda accord and current Mazda CX5. The first time I brought my car in to fix an engine light issue with my oxygen sensor on my Honda accord, he helped recommend a better brand and was honest and helpful. I now have brought my CX5 to him multiple times already for his expert opinion on different issues and for regular maintenance. He's always very responsive, easy to get a hold of, and willing to share his knowledge and expertise. Recently, I brought in a long list of items to be fixed from the dealership, and he was honest in what he thought needed to be done more urgently vs not, and his prices were also much more reasonable. He was kind enough to help me as well with replacing my car battery and windshield wipers. If you're looking for a trusted honest knowledgeable mechanic who is also very friendly and easy to chat with, Victor is your guy!

TLDR: Joe and the team are awesome and I have no doubt they will take care of you. They have earned…read moremy very hard to obtain personal recommendation (I am very particular about pretty much everything). My truck was involved in a fender bender around a year ago. Unfortunately, it was just serious enough to require panel repair and a bumper replacement, even though the speed was low. The truck was less than a year old, and I was devastated because I planned on eventually giving it to one of my kids. I did a ton of research on Honda-certified repair centers and determined, based on multiple factors, that Kniesel's on X Street had the highest likelihood of doing a proper repair. I brought the truck in, got my loaner car, and left it there for about a week. When I came to pick it up, I was so excited to get my truck back that I ended up leaving without doing a thorough walkthrough. On top of that, they pressured me to come ASAP in heavy traffic right after work, even after I told them I would barely make it. I'm a nice guy, so I obliged and later regretted that decision. The next day, I walked over to the tailgate and noticed the bumper didn't line up with the body panel, the tailgate didn't align with the tail light, a small body-colored plastic square was pushed out and would only temporarily snap back in, and the metal body panel had not been properly corrected where it had been pushed in at the corner. I then went to the passenger door and noticed there was a hole burned into the paint (likely from polishing) that had been clear-coated over. I sent photos to Kniesel's customer service, and the manager promised that if I brought the truck back in, he would make it right. At the time, I had a lot of family issues going on, so I didn't have the availability to bring it back in and be without a truck for several more days, and I was also worried about the same team working on it again. A little less than a year later, my schedule finally opened up, and I decided the issues still bothered me enough to bring it back in. I contacted the X Street location and discovered there was a new manager, Joe. He informed me that there was a completely different crew working there now, aside from the paint team, which he said was already very good. I agreed that the paint and clear-coat quality itself was actually exceptional, and that my issues were primarily with the body and panel repairs. Joe promised me that the new team was excellent and that they would fix everything to the highest standard. He sounded very sincere on the phone, so I decided to trust him. When I brought the truck in, he listened carefully to my concerns and offered to order the necessary parts, have me bring the truck back later, and cover a rental car for me. In less than a week, the truck was ready for pickup. Upon inspection, all of my concerns had been addressed. Joe was eager to make sure I was satisfied with the follow-up repair and seemed genuinely concerned about both my satisfaction and the quality of the shop's work. I spoke with a couple of guys in the shop, and they were all very kind, professional, and happy to hear that I was pleased with the finished product. When I got into the vehicle, I even noticed the glass had been cleaned and the interior surfaces had been wiped down. The truck had also been thoroughly washed. It was a breath of fresh air getting my truck back and knowing that a passionate, customer-focused team like Kniesel's X Street had taken proper care of my new truck and restored it to its former glory. I was so happy with the work that I offered to buy the team donuts, but Joe said he would take care of that part himself. Thank you to Joe and the team for doing the right thing. In a world where so many things seem to be getting worse, you guys serve as an example of excellence.

I had an amazing experience with Kniesel's Collision, and I especially have to call out Tim Brown…read morefor being absolutely incredible. I brought in my 2020 Lexus RX 350 after an accident and wasn't even sure if I should go through insurance. Tim took the time to walk me through everything and helped me make the right call. I haven't been in an at-fault accident in about ten years, so that guidance meant a lot. From start to finish, Tim made the entire process easy. He was extremely communicative, kept me updated, and explained everything in a way that actually made sense. I don't know much about this stuff, but I always felt informed and taken care of. They completed the repairs in about a week, which was way faster than I expected. There is one small piece on backorder, but I'll be able to come back and have that installed later. I also had them fix some scratches on my mirror that weren't part of the accident, and Tim worked with me to get it done at a really fair price. What really stood out was how upfront, honest, and genuinely caring Tim was throughout the entire process. You can tell he takes pride in his work and really cares about the customer experience. I trusted them with my dream car, and they absolutely delivered. Highly recommend, and if you can, work with Tim.

We contacted Colour Tek about our 2018 Hyundai Santa Fe Sport - which due to a manufacturer's issue…read morehad started having the paint peel off several spots on the hood, roof, and frame. Jesse was quick to respond to my quote and questions about his process and came back with an estimate which was quite reasonable. The things you should know are: - Colour Tek is a completely mobile service, meaning that they came to our house and did all of the repairs and painting in our driveway. - I didn't fully understand how they could do this for a paint job, but he did a great job of masking off the car and working to make sure that nothing got in the paint. - Jesse showed up on time for the 9:30 appointment and was essentially done on time by around 5pm that night. He came back the following day to check on his work and buff out anything that was noted (which really wasn't much at all). - Jesse was professional, clean, friendly and very easy to deal with. I was super impressed at the job and quality of their work, and the paint job on those areas look excellent. He warranties his work so I feel very comfortable in having gone with Colour Tek to do this job. Overall, I would highly recommend their services. Thanks for the great job, we're really happy how the car and new paint job came out.

Jesse Barkman was accurate in his color matching, it was a smooth application, and timely.The…read morequality of the finish was unsurpassed. He even took the time to do a small add on, equally fantastic work. He is a true asset to the Colour Tek team and hands down I would recommend his work!