Great family owned business. Gary is very professional and provides excellent customer service.read more

Absolutely the best service for my money. Solved my water softener problems and provided an…read moreeducation so I can prevent future issues. Way beyond satisfied...highly recommend them.

If I could give Shelby Pump and Well Service more than five stars, I would. We've had a lot of…read moredifferent companies out here to work on our well over the years, but the quality of work we just received puts them in a league of their own. We were expecting a massive headache and a bill totaling over $10,000. Instead, they sent out Jean Luc, who was an absolute professional. Within 30 minutes, he realized the "huge" issue was actually just a wiring problem. He had it fixed on the spot. It is rare to find an electrician with that much honesty and integrity. Jean Luc was incredibly communicative and made the whole process easy. After dealing with so many other technicians who were just "okay," I'm relieved to finally find a company I can trust. They've earned a customer for life, I won't be calling anyone else from now on!

I appreciate John so much! He's extremely informative and knowledgeable, he responds quickly, he is…read morevery dependable and honest. Anything you need to do with Wells give John a call and he will help you out!

Hilda is very attentive and cheery. Definitely come weekly for my alkaline water here. Hilda also…read moremakes the best salud drinks with EVERY SINGLE FLAVOR! Also the store is definitely girl pop approved! Thanks Hilda for your cheery smile and AMAZING SERVICE!

I was surprised of the great service provided here. They actually took my empty bottles of water,…read morecleaned and filled them for me. Th PH water tastes fantastic. The place is very clean. If you can get the water plan. So worth the money.

Prompt , great communication, competitive pricing . Very reasonable to work with even after a…read moremisunderstanding happened

Great service. Responds quickly, does the work quickly and gets out of your hair quickly. Exactly…read morewhat I like!

Our water heater went out the day after Christmas and flooded our garage. Our home warranty denied…read moreour claim stating it was just a leak even after I explained it was not just a leak that it had completely failed and would need to be replaced. They told me I would need to have a licensed technication come to our home to confirm that it would need to be replaced. I was frantically calling plumbing companies but it was a Saturday and I was having no luck. I called Frye Plumbing but the phone just rang. I hung up and did not leave a message. Eugene called me back and told me he would come right away. He confirmed it needed to be replaced. He got on the phone with the home warranty company and he explained to them it needed to be replaced. I truly believe God sent him my way. God bless you,Eugene. You are appreciated.

Eugene is dependable, especially in emergencies. He has helped fix a garden pipe leak, install a…read morenew water heater, and switch out a broken shower fixture. He is very knowledgeable and trustworthy. Prices are reasonable and good value.

Fast and responsive service! I had my water filter installed several years ago and they do yearly…read morechange of filters for me, so far so good no issue. And their technician Ben is a great guy that works fast and is very thorough in checking everything works as it should.

Been using Professional Pure Water Systems for a few years. The water was often cloudy and we found…read moresome sediment and impurity in the water. Even after changing filters and telling the technician the issue it was not resolved. When we call the business a lady just insulted us, didn't try to resolve the problem. We just wanted the technician to come and fix it. We even went to the shop inside the supermarket and the lady was rude, disrespectful and refused to even send a technician over. She told us to try drinking tap water and see the difference, she never cared about our concerns and never got us any service. We had been long-time customers. We eventually had a technician friend come to look at it and he showed us how there was crack in the system, the water pressure was too high and one filter had to be changed. It shocked us because we just had Professional Pure Water come a few months ago, paid almost $400 for maintenance, new filter and everything. PPWS is not professional at all. We think we have been scammed by a bad business that only take the money but doesn't deliver pure water. Stay away from it. It does not care about its customers at all.

Cant say enough about this company!! Great service, very professional,always on time and fair…read morepricing. they have been servicing my system for years and never a problem! This company is a keeper!!

Amazing service, would highly recommend to anyone looking to upgrade their water filtration. Super…read moreresponsive, came on time, very professional, very fair pricing. Process was super quick and easy

Had a leaky spigot, they came out on a Friday evening and fixed it within minutes. Will definitely…read morebe using them in the future. Responsive, fair pricing, great service.

Took my message on a Sunday evening. Saw the problem next day. Professional, kind and reasonable…read more Helped me with some billing issues and I would definitely recommend this company

We recently reached out to EcoWater SoCal through Costco. Julie their sales associate came out,…read moretested out water, gave us a thorough review of the company and the products available to us. We had terrible water and despite having a filter the water was the worst. We decided to get the full system with Alkaline water and what a difference it made. The water tastes different, when you shower the water is smooth on your skin. Overall it's been one of the best investments we made in our home. The value proposition is great. It will great for your overall gut health, your skin and hair. Karla was the installer who was an exceptional plumber. I highly recommend this business and the associates who facilitated this to us!

I opted for this company because Costco is reliable and I figured if they're endorsing SoCal Eco…read moreWater, then this must be a good and trusted company. The water system works very well. It sounds odd but I've become a water snob since drinking the alkaline water. No other water tastes as good to me anymore. I've had the reverse osmosis system for almost 5 years and the water still tastes as good. The soft water is great. You can really feel the difference and see the difference in your skin and hair when using soft water. I love the convenience that they installed the system inside the garage and is complete with the WiFi system. The biggest con and why I cannot give them a 5 star review is the poor customer service. I've emailed and called but absolutely no response. My parents have a different water system and someone goes to their house to inspect their system periodically and to change filters. My husband called to ask if that was necessary and someone did call him back and said if it's working fine then there's no need - which is fine until I read the instruction manual. I wasn't there during installation so I forgot when to change the 4 filters. I read that there's supposed to be a some sort of WiFi system that alerts you when it's time to change filters. I checked below our kitchen sink and I couldn't find anything. Overall the water system itself is 5/5 stars but it bothers me when my only resource is an instruction manual. It is a more pricey system so it's disappointing when customer service never responds.