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    That's The Cake Bakery

    4.0 (121 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 week ago

    Order That's The Cake Bakery Takeout or Delivery

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    THAT'S THE CAKE BAKERY ATMOSPHERE

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    I asked for charcoal gray, and got green

    I am incredibly disappointed with my experience at That's The Cake. I have been a loyal customer for over 15 years, and throughout that time I have recommended this bakery to countless family members, friends, and coworkers because I genuinely believed they made beautiful cakes and valued their customers. Unfortunately, after today's experience, I can no longer recommend them. I picked up my father's birthday cake today, and it looked nothing like what I ordered. The cake was noticeably smaller than the cake shown in the advertised photo, especially considering I paid approximately $120. Even more disappointing, the color was completely wrong. The cake I received was a dull greenish-gray, while the cake in the advertised photo appeared to be a beautiful charcoal gray. When I questioned the color, I was told the photo was actually black, but that simply was not how it appeared in the advertisement. I ordered based on what was shown, and what I received was nothing close to that. The cashier was kind and showed genuine empathy for my concerns. She listened and tried to help, which I appreciated. However, once the owner came out, the entire experience went downhill. His attitude was dismissive and uncaring. Rather than listening to a customer who has supported this business for well over a decade, his response was essentially, "Oh well, there's nothing we can do." There was no apology, no attempt to make things right, no offer of a partial refund, store credit, discount on a future order, or any gesture whatsoever to show that my business mattered. My sister later contacted them by phone to let them know how dissatisfied we were with the cake, and the owner told her that he had offered to re-pipe the cake before I left, but that I chose not to do it, which is a complete and utter lie. What hurt the most wasn't even the cake itself--it was how I was treated. Customer service matters just as much as the product. Mistakes happen, and I understand that. What separates a great business from a poor one is how those mistakes are handled. I wasn't expecting perfection; I was expecting compassion, accountability, and a willingness to find a solution. Instead, I was made to feel like my concerns were an inconvenience. Because I live across town and needed the cake for my father's celebration, I didn't have the time to leave and find another bakery or wait for a replacement. I was essentially forced to take a cake that I was unhappy with because I had no other option. After more than 15 years of loyalty, I expected to be treated like a valued customer. Instead, I left feeling disappointed, frustrated, and honestly hurt. The kindness shown by the cashier was completely overshadowed by the owner's lack of empathy and unwillingness to stand behind his product. Sadly, this experience has permanently changed my opinion of That's The Cake. I can no longer recommend this bakery to anyone. If a business is unwilling to show even the smallest amount of care or appreciation for a loyal customer when something goes wrong, then it says a lot about how they value the people who support them. I sincerely hope the owners take customer service more seriously because no one should leave feeling the way I did today.

    Our hearts were so full of anticipation as we ordered our gender reveal cake from this bakery. It was supposed to be a beautiful, emotional milestone for our growing family. Instead, when we sliced into it, there was nothing -- just plain white cake with no color to reveal the gender. That special moment we'll never get back was ruined, and the sadness it caused our loved ones still lingers. They kindly offered a refund, but money can't mend the broken trust or bring back the joy we lost. I hope this review helps spare other families from the same heartache on their unforgettable day

    I have ordered 2 large cakes and cupcakes from That's the Cake Bakery and would recommend them to everyone. The quality and craftsmanship is superb. The cakes tasted good and looked great. Everyone at both parties I hosted raved about the cake. One cake was happy birthday funfetti with cream cheese frosting and another was white/vanilla with lemon filling and cream cheese frosting. I cannot wait to try more flavors. Definitely go get your cakes and sweet treats from this great little bakery.

    I was very impressed with the cake Monte made for my 70th birthday party. He is extremely artistic, and pleasant to work with. My cake was not only beautiful, but moist and delicious. I will definitely be ordering from this bakery in the future.

    Red velvet cake
    Kikki G.

    To start, the cake tasted amazing! We got a red velvet cake for my daughter's 21st birthday. My only complaint is they didn't do what we discussed. I sent in a pic for a quote but over the phone I requested all black icing and glitter. He said I had to pay an extra $5 for glitter and I said that was fine. We get the cake and it's trimmed with pink, hearts added and sprinkles instead of glitter. Overall, I would still order from them again but ask them to read back my requests.

    Wedding cake displays
    Kristina C.

    I really wanted to love this bakery but the cakes were a bit too dense in my opinion. The frosting on the cupcakes was also not very tasty. I will say that the owner was delightful. And the displays inside the bakery show that she does amazing decorative cakes for weddings, parties, and events. The displays are beautiful!!!!! But the individual cupcakes were just okay.

    Iron Man Snickerdoodle cake
    Melissa S.

    We got a snickerdoodle cake for my son's birthday. The icing and cake were very good, and they had it ready on time and just the way we ordered it. Everyone was really nice from the point of ordering to when we picked it up. We would recommend this bakery!

    a cake decorated with flowers
    Taryn J.

    We used That's The Cake for our wedding and could not be happier with how it all turned out. They are a grandmother/grandson duo who own their adorable little shop in Arlington. I had let the initial quote expire because wedding planning is not my strong suit and Nancy was so great helping me get it sorted out. We set up a tasting which is held in the shop with Monte. He walked us through each flavor and helped guide us though the process. It was so much fun, like treat tasting with an old friend. He works really hard making cakes all day and we appreciated him taking his time personally to do a tasting. Some shops just send you samples and call it a day. We chatted about horror movies and sweet treats and it was great. We ended up choosing Monte's favorite which was an almond cake with a raspberry filling and it was a huge hit. Some of my guests who I would consider desert connoisseur's were particularly impressed. Side note: I really liked the Mexican Chocolate and Caramel cake as well but the final choice was left up to my groom. When discussing the look of the cake we let Monte know we were having a moody wedding and the florist would provide flowers. He suggested some black marbling along the bottom to glam it up and it turned out perfect. Unfortunately I was not on site for delivery so I couldn't tell him in person how amazing it was but I was truly blown away with how it turned out. If you're looking for a beautiful cake from a family owned small local business- hit up Monte and Nancy!

    Bre H.

    I got the spongebob "you know what's funnier than 24? 25" cake and it was amazing. Not only did it look good it tasted amazing! I got the wedding cake flavor with cookies and cream butter cream and it was the best combination I've ever had. It look exactly how it was depicted and I got a lot of compliments on it. I will say the icing was very sweet but the cake itself was delicious! I will definitely be back for any other specialized cakes I need in the future.

    We stopped by to say Hidy to Monte and pick up some of those yummy Cupcakes ! 'Till next time, Monte.
    Spicy M.

    My family stopped by today to Surprise our Favorite Baker, Monte! We all had a terrific visit and all took some Delicious Cupcakes for The Road! Monte is tons of fun & creates to coolest and most amazing Bakery goods! See ya next time, Monte ! Happy New Year to ya !

    Delilah M.

    Ordered online for the birthday flavored cake with buttercream frosting. I chose purple for the details and lavender for the cake color. Cake came out beautifully and everyone enjoyed it very much. My only qualm is their clunky old fashioned website. Its a little annoying to use. Also, "birthday cake" and "wedding cake" are vague descriptions for cake flavors and I'm sad I didn't see an option to add a filling. Still worked out really well and if it wasn't so far for me, I might return in the future.

    Strawberry cupcake
    Stephanie M.

    We stopped by and met Monty and got some of his yum-delicious cupcakes. The strawberry one was A-mazing!

    Kelly O.

    This cute little cake shop has been here around 7 years and I never knew about it! It's definitely hidden on a side street off the highway. It's owned by a grandma and her grandson. I got to meet both and they are super nice and helpful. The cakes are beautiful and prices are affordable. They can get as creative as you need. They have many cakes on display, but are open to doing whatever deign you can think up! I sampled some of their baked goods. The key to their pre-made goodies is to get there early! They seem to sell out fast! Lots of cake balls, all the chocolate chip cookies, and some of the cake by the slice were gone! So get there when they open or shortly after. I tried there valentine sugar cookies and a chocolate fudge cupcake. Their sugar cookies are clearly made with lots of butter, they were soft, thick, very sweet, and had valentine sprinkles throughout. I liked the light crunch the sprinkles gave to the cookies. I have tired their chocolate chip cookies and I actually liked the sugar ones better. I was surprised by this, bc chocolate chip is my absolute favorite. The chocolate fudge cupcake was really pretty. It had lots of frosting, drizzled in chocolate, and sprinkles on top. The frosting made cupcake a little top heavy! You will love these if you love frosting, buttercream to be exact. The cake was nice, light, and moist. I have also tried their cake balls before and I LOVE them! They are so good. The chocolate one is the best! If you live in the area, come try out this hidden family owned bakery!

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    2 months ago

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    Monte B.

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    Way expensive for what you're getting. Cream cheese butter cream taste like buttercream. But it's cute.

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    5 years ago

    Booking marking for the fall Yelp event! Thank you for participating! I can't wait to come try all your sweets!

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    Ask the Community - That's The Cake Bakery

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    Anakaren Bakery

    Anakaren Bakery

    4.0
    (89 reviews)
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    My favorite panaderia. Their mantecadas are amazing, not too sweet and very vanilla-y. Spacious…read morewith plenty of pan dulce for everyone. Their tres leches are also pretty good. Comes in classic, chocolate, and strawberry! Make sure to bring cash.

    It's a gem, a treasure hole in the wall place where things come from hard work & lots of love for…read morewhat they do. It's not going to be some Michelin star bakery that you walk into. It's in an old part of Arlington, the building itself fits right in with the area. That's not a bad thing, but don't expect some clean cut, smooth concreted parking lot with fancy equipment inside. They do well for being in an older part of town. Conchas, we enjoyed them! My favorite was whatever this strawberry roll cake was, soft & fluffy. They have a lot of options, I only wish they would label the pastries. There were some empanadas but we couldn't tell what was what & didn't want to be one of those people that cracked one open, because trust me, someone did on one of the trays. They have a refrigerated section, we'll probably try the flan next time too. The cakes are gorgeous, I can't comment on the taste... no need to get one for just the two of us. Prices are very good, yes, they take cash only. I saw someone said they take Zelle but I didn't look. I'm not mad about it though, it's a small business... they'd get charged for credit card usage. I don't know if everyone understands that & if cash only works for them & they continue to do well... I'll keep bringing cash! Very sweet employees! Go here, grab a snack to enjoy. Also, there's not really a place where you can sit & chat for hours with friends but give them a try for some yummy treats!

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    Cakes, the tres leches was excellent
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    Smallcakes Cupcakery And Creamery

    Smallcakes Cupcakery And Creamery

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    I really love their cupcakes. They're very tasty, I love the salt caramel in the first day cake the…read moredecadent cake carrot cake there's so many choices. The people are very friendly and happy to help you out. You can get it with icing or without... But why without in my opinion? It's a cute little store. There's a little booth to take pictures in and cute little tables to enjoy your cupcake if you want to eat out after dinner. I will be taking mine home though because it's too hot. When I have a craving, I have to come.

    This was a convenient little stop in when I went to see the doctor in Arlington, I have about an…read morehour drive from my home. I wanted a little sweet cheering up and this was the spot I chose from yelp reviews. I will say that I was not really greeted and the girl seemed to feel a little uncomfortable behind the counter. maybe she was standing in for somebody I'm not sure. She was not really friendly, but that's OK, I was friendly. I chose a Sundae cupcake, which was adorable, but unfortunately fell over on the way home due to my driving! I got the lemon crisp and the decadent chocolate cupcake. They were very good! It's a small shop just gets you right to Business. Just get your cupcake and get out the door lol!

    Photos
    Cookies-n-Cream Cupcake, Pink Vanilla Cupcake, Decadent Chocolate, Strawberry Cupcake, Wedding Cupcake, Chocolate Cheesecake Cupcake
    Cookies-n-Cream Cupcake, Pink Vanilla Cupcake, Decadent Chocolate, Strawberry Cupcake, Wedding Cupcake, Chocolate Cheesecake Cupcake
    Too Good To Go
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    Box an extra $1.89
    85°C Bakery Cafe-Grand Prairie

    85°C Bakery Cafe-Grand Prairie

    4.5
    (40 reviews)
    5.4 mi

    Hands down the best bakery there is, with a wonderful interior, clean and organized tables, a good…read morevariety of pastry selections and wonderful staff. I like coming here to get the pineapple bread and chocolate rolls. Occasionally I'd try the other goodies, including their custom milk bun, garlic bread, egg tarts and chocolate pudding. All of them never disappoint, as they're always fresh and kept in appropriate temperatures. As an app member, I also get deals; I've claimed their free drinks before, and I think it's a great value especially when I enjoy grabbing a milk tea to accompany my pastries. The drinks are top tier too; I've tried their lattes, milk tea and specials. Staff has never made my drink wrong and I've gotten them at a reasonable time even if it's busy. I will say, since it's a bakery, obviously come early to have the freshest items. Also as the day goes on, they will stop restocking, so by the time it's 5PM, most of their items are gone. Be early and you'll have a great time!

    This was my first time visiting, and I was really excited to try this bakery. The store was clean,…read morethe atmosphere was welcoming, and the staff was friendly. Unfortunately, the cashier forgot to include my slice of Black Forest cake. Everything else was packed, but as you can see from the photo, the cake was missing. We called the bakery to see if we could pick up the cake at another location since we were already about 20 minutes away on the freeway when I opened the box and realized it wasn't there. We were told that wasn't an option. They did offer a refund, but because we paid in cash and were already so far away, that wasn't very convenient. Aside from that issue, everything else was good. I'm disappointed because the cake was the item I was looking forward to the most. I'll give the Carrollton location a try next time and hope for a better experience.

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    85°C Bakery Cafe-Grand Prairie
    85°C Bakery Cafe-Grand Prairie
    85°C Bakery Cafe-Grand Prairie

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    Pan Pan

    Pan Pan

    4.4
    (138 reviews)
    7.4 mi

    We've been wanting to try this viral Japanese/Mexican bakery for quite some time now. So when we…read morefinally made our 50-mile drive, we had some pretty high expectations. And tbh, 100% worth it. We ended up trying their concha, salt bread, cookies, and kolaches and they were phenomenal. The mango sticky rice and banana cream matcha were FANTASTIC. Right amount of umami from the matcha and the sweetness from the flavors didn't overpower the drinks. Perfect combination of sweet, savory, and creamy. Pro tip: get here early. The lines tend to be out the door.

    Mazapan (peanut and powder sugar) Matcha Latte: mazapan oat milk, matcha, mazapan foam, mazapan…read morebits. I've never had mazapan, but I liked the sweetness of the peanuts and powder sugar in the drink. The matcha had grassy notes, which I liked. It tasted like a sweet fresh peanut milk drink but not necessarily like peanut butter milk. You can get a regular or large sized drink. Dulce de leche concha was pretty and tasty. It seemed more milk bread-like since it was soft and fluffy. It reminded me of melon pan because the crust was soft and crumbly. There's a small amount of dulce de leche in the middle, which is okay since the top is very sweet and the dulce de leche is rich. Shio pan with cream cheese and everything bagel: similar to a Chinese baked bread (cut almost all the way) filled with whipped cream cheese. The bottom has a slight crust but not hard like a Korean salt bread, and it's topped with everything bagel seasoning (not too salty). Dubai choco strawberry cookie: moist and almost fudgy because of chocolate chunks, topped with fresh strawberry slices. There's a small center of pistachio cream but the usual crispy noodles were already broken and mixed in, so it's less satisfying to me. The chocolate cookie part was like a rich brownie. It stayed soft even refrigerated. The marranito (pig-shaped sweet cookie) was thick and broke like a soft cookie. It's like a gingerbread cookie with less spices. Even refrigerated, the cookie was pretty soft. I'm usually not too fond of this type of flavor, but I liked this version. Ham and cheese bun: fluffy baked Asian bread with thin slice of ham and cheese. Bacon egg and cheese milk bread resembles a thick Chinese bread bun with a bacon-wrapped thick tamagoyaki inside. The egg part looked like it was overcooked. Coffee bun is a soft and high plain bun covered with a thick layer of slightly bitter coffee powder. The bread items started getting drier after getting cut and refrigerated but softened once they were microwaved. There are clean trays and tongs for the baked goods. The line moves along the edges. The bakery had (2) baskets of large umbrellas since it was a long and slow line and blazing hot. The outside line takes up most of the small parking lot. There is some street parking along the 2-way road. I think the bakery was busier than normal due to it being the day after a BTS concert and social media. It took about 50 minutes to get inside, 20 minutes to get through the line, then 15 minutes to receive drinks. There are a few tables along the right side of the inside bakery and a few small tables outside. Even though it was very busy, the staff projected a friendly and competent image. There're clay heart-shaped plates to eat on and plastic forks for splitting pastries. The graphics on the murals, merch (shirts and aprons), big boxes, and cups were cute. The image on the plastic cups are easily scratched off.

    Photos
    Pan Pan
    Milk bread concha, churro concha and cinnamon roll
    Milk bread concha, churro concha and cinnamon roll
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    That's The Cake Bakery - bakeries - Updated August 2026

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