Asian girl working needs to learn customs service skills. Nice stuff but I would not buy there due to the lack of service read more

folks were really nice here! I asked about a selection of lube and got the help I need + recommendations.

paid almost $200 for items that weren't tested to even make sure they work. (they didn't) on top of that they had no return policy so now we are just stuck with the items. i've had better luck getting stuff at spencer's, the selection is just bigger at this place then spencer's. the workers seemed cool though read more

Fabulous customer service and a plethora of sex toy options. Joanna was very knowledgeable and helped me pick a discreet toy within my budget, plus had recommendations for lube to pair with the toy. Not much lingerie options if that's what you're looking for, but plenty of bondage accessories, dildos, and vibrators of all materials to choose from. read more

Jasmine was very helpful. She let me test the speeds on the sex machine. I lost the video though.

!!! BEWARE !!! NEGATIVE 5 STARS! Just had the worst experience here. First time checking out the store with my lovely wife, and we were treated horribly by the old washed-up, self-proclaimed, "porn star," who acts like she owns the joint. Maybe it was the American flag that I wear on my hat or maybey it was my Marine Corps tattoos, but either way we were both definitely judged harshly solely by our looks alone and blatantly discriminated against by someone who I'm sure subscribes to the party of "tolerance." We were actively shopping, like normal people do, being very respectful, when out of nowhere we were very abruptly told that we must leave the store immediately. When we inquired as to the problem, we were told that the "owner called and told her to kick us out" and that "they reserve the right to refuse service to anyone." We did absolutely nothing wrong, and she refused to provide any reason for aggressively kicking us out of the store in front of others. read more

Shannon knows her stuff! Great selection for all. A variety of creative sexy choices and gifts for a bachelorette party. Great location and fair prices. Definitely worth the stop if passing through SB. Parking nearby not a problem. Friendly - all are welcomed. Thanks for the laughs Shannon. Gonna check out the Ventura spot you mentioned. read more

Just walked in today since we had a good experience yesterday purchasing some items. The old woman inside the store today attended to us very rudely and discriminated us as soon as we walked in. Was so disrespectful since we had our luggage and was obviously having a bad day since for some reason it was my fault she had to go outside and clean up someone else's puke and just responded to us so bad with lots of attitudes I was so upset that she was disrespectful when we walked in a good attitude. Karen was not having it. read more

Great selection and very friendly and knowledgeable staff. Very interesting store. Great dvd choices

Bought two items for me and my gf to play with. I thought I'd surprise her but she did not like them when I showed her. So the next day I called the store and asked for the return policy. She said "there are no returns cause we're a sex shop and people could return it used" I said mine aren't open and no one told me there were no returns. She said it's on the receipt. Customers aren't magically going to know there are no returns. Why give a receipt in the first place lol so you can look at the price again after they've told you when you pay? I think they should verbally tell the customer there are no returns prior to them purchasing or at least have a clear sign NEXT TO THE REGISTER SAYING "NO RETURNS". read more

I was surprised to find their doors open. It was a nice surprise. A little high priced. But the employee knew exactly what I wanted when I said clone a willy! Awesome read more

The Adult Store - A picture of what the store should also sell. - Adult Shops Near Me - Santa Barbara, California

My boyfriend and I went in to look around and we decided to buy some things. But, before we could get to do that my boyfriend needed to go to the restroom and once he was about to go in there, she very rudely stopped him and told him it was not for public use. It wouldn't have been a problem if she was nicer about it but she gave us a lot of attitude and then proceeded to roll her eyes and give us a dirty look as we walked out to the nearest restroom. read more

Excellent customer service and plenty of whatever suits your pleasure! Highly recommend

Lightning in here needs work. Not the most welcoming set up. Would love a rewards program. read more

This place a couple years ago used to be free to enter the arcade. There was a back door and the front door. In recent years they started charging to enter which I understand. Then they block the back door. And the last time I went there I had to pay $10 to use a booth and they're all completely disgusting( use your imagination) 75% of them don't work. And this is one of those places like 99% that carry fake diluted cleaners don't waste your money. In summary economically this place doesn't make sense they are charging more but the service and quality of experience has declined. The staff is very friendly though. read more

My wife and I stopped by to do some quick shopping. The store was clean and nicely stocked. The woman working was also very helpful.

This is the actually the most funniest thing on the block. It just doesn't fit. You got all these trendy stores up and down the street. Nice eateries and restaurants all over. Then you got gift shops, craft stores, jewelery stores, books stores, clothing stores... then you get this Adult store in big words no less. This place carry the usual porn, not that I know what it's in, what's new, and what's good. Maybe the store does stick out like an eyesore, but it's just way too funny to see a store like this as part of the trendy downtown Santa Barbara. read more

Funny store, has what you need Walked in here looking for practical joke equipment for a friend of mine. Didnt find any, but i did see alot of interesting tools/toys and the cashier chick was hilarious. If i ever need some serious butt plugs, anal beeds , or maybe a penis squirt gun ill stop by. read more

Thank Angie making easy experience today buying some lube!!! Store has lot to choose from on lubes and toys. read more

The Adult Store - Lube - Adult Shops Near Me - Santa Barbara, California

Wish I could give it 0 stars. I am not someone who goes into sex stores often, but i really have been wanting to get the rose vibrator because i've been hearing amazing things. I go with my friend and ask if they have it She said yes and pulls it out. I have been looking for this vibrator online, and the price range was about 30-50 for the basic one. I assume it's no more then 50 at most, so I go check out. (She never handed me the vibrator to see the price.) I already had my card out and handed it to her as she is saying that it is $83. I thought i heard wrong, and asked her to repeat the price as she's already doing the payment. I looked at my phone and saw the one i had been looking for online. It was the SAME brand and $40!!! I really could not believe i just spent $80. However, I used a credit card and asked her to cancel the payment. She said ok, I can give you a refund but only IN STORE CREDIT!!!!! WTF?? what am i gonna do w $80 in store credit for a sex store? All i wanted was a vibrator. Anyway, I told her it was fine because I have no use for $80 in store credit. The exact same vibrator is available online for $40 cheaper. And come with more features. This place is an absolute SCAM read more

Great selection of both inventory and movies for viewing. Very helpful staff. Been there for EVER! read more

Guillermo was SUPER helpful! Nobody likes someone who just stands there and watches. He would actively tell us "No good! Everyone returns that one" or "this is a really reliable brand". Loved him! Great store with a with array of products and brands. Would recommend read more

Guillermo was the best! He is very knowledgeable, professional, friendly, and loves his job! He helped me find exactly what I needed within minutes! He let me try a lot of samples until I found exactly what I wanted. Thank you for such a great experience! He is also very knowledgeable about jewelry, rings , and diamonds ! A gentleman of all trades. My first time in Santa Barbara and I have had an amazing experience. Thank you Guillermo! read more

The manager was on point with product and his demeanor professional yet, comfortable in a place typically filled with awkward banter and empty questions. Shopping here was refreshing and definitely went with some items he recommended...and the husband also seemed satisfied. Job well done.. read more

Maite was the best!!!!! I've been to a couple of Adult stores but she was by far the most helpful answering all my questions and curiosities. 5 stars for sure I would give more is I could. read more

Thank you so much Guillermo for your amazing help!!! Your assistance is sparking my love life!!! Defiantly recommending you!

Shannon was the best! We had such a great experience and bought some new toys that she recommended! 100% would come back!

Guillermo was amazing at helping me pick the things we needed! We had specific toys and items that we were looking for and he explained how they worked and what brands where the best! Thank you so much! Will def be back! read more

Guillermo was a great help when my girlfriend came in. He was sweet and playful, not to mention extremely knowledgeable when it came to the products! He had plenty of recommendations and even let us demo as many oils and gels as our hearts (or other organs) desired. Would definitely return! read more

Outstanding service and very knowledgeable! Wasn't at all uncomfortable and excellent customer service! Highly recommended!

Absolutely horrible service. The guy who works here insulted my friend and wouldn't even help. I don't recommend coming here if you want to be insulted for coming in as a young adult . read more

Guillermo made this experience amazing for me and my girlfriend. He was very friendly and made us feel very comfortable.

OH. MY. LORDY. about two weeks ago my room mate and i went in to buy a few toys and although we are usually pretty comfortable around toys, THE MAN UP FRONT MADE OUR VISIT ONE MILLION TIMES BETTER!!! Not only was he informative about the cleanliness of toys and the safest ones, HE WAS HILARIOUS!!! Its been two weeks and my roomie and i still crack up over his jokes!!! If they were hiring i would work there just to see him!!! He recommended amazing products and was honest about the quality. I cant wait to visit him again. (Sadly i do not know how to spell his name gee-air-mo) my roomie and i have told all our friends about this place and we cant wait to come again! read more

Amazing customer service, helping me find exactly what I was looking for. I was recommended the FemmeFun ultra bullet massager, tried it out on my girl, and we found out that she's a squirter! What a great product! I highly recommend this store and this product... highly!! read more

Great selection and way better service than the last time I went in a year or so ago! Guillermo was very helpful and knowledgeable :)

Too bad I don't live in SB because I wish my naughty book store was half as bad ass as this joint is. Great customer service by Guillermo. (What a joy he was!!) The store was organized clean and items were nicely displayed. Guillermo helped me pick out a new toy and give me all the details and fun facts about it. I would highly recommend this store to anyone needing some Adult items. read more

My fiancé and I stopped by just to take a look around and see what was new. Guillermo made us feel welcome. Any question we had he had an answer for and we ended up leaving with a WeVibe Passion Play Collection Gift Set and we couldn't be happier!! Great customer service, we'll definitely be back!!! read more

The Adult Store - So excited!! - Adult Shops Near Me - Santa Barbara, California

Guillermo was extremely helpful and outgoing when my friend and I came in to shop for some new fun toys. He made the experience very memorable and filled with laughter. Pricey, but a really solid selection. read more

Guillermo amazing salesman very hbut thank you for making me feel comfortable and making my first experience in there fun and exciting.

I have to post something because it concerns me. I hope I'm completely wrong. The male store clerk was very friendly and showing my girlfriend and I various products. He offered up a sample of warming/cooling lubricant from a small labeled spray bottle that we could try. He offered to let each of us use the restroom to apply it to our private area. Looking back now I probably would not have done that again. There could have been anything in that bottle, and I just rubbed it on my genitals. The clerk was nice and helpful overall, we ended up buying a toy. I'm just saying that I felt concerned about the possibility of the contents in that sample bottle, which also gave me no warming or cooling sensation. read more