From Start to Finish I had a Wonderful experience. I Spoke with Heather when I called, I came and viewed the apartment. Within a week I was Approved and ready to move in. Signing the lease and getting the keys was a breeze. The apartment was beautifully painted and clean when I moved in. I love the carpet and wood flooring. Very spacious 2 bedroom 2 bath! I love my unit and I love the Dog runs they have here. The dog runs have rocks and hills. My dog loved it too. He was running around in circles like a true dog should! Parking spots are too small and it's impossible to read the spot numbers. Other than that I absolutely love it here so far. read more

First off, if I had property that I wanted managed, I would NOT use this company. I wouldn't want to know that any money I spent was being poorly utilized by a company that doesn't care about my interests or my customers. Just during their first walkthrough, before they even took over from the last management company, 6 people invaded our unit under the guise of a "maintenance inspection", in order to look at all the units. They do not respect quiet enjoyment and have shown up wanting to come inside our unit for an inspection without any 24-hour-notice. In my opinion, I am pretty sure that any 5 star review was from a friend or family of the company because they clearly haven't dealt with the same people we have. Yes, the office is friendly, even when they don't like you, they know how to fake customer service while they talk to you, but you will end up having to file complaints with organizations and agencies like the BBB, Code Enforcement, Law Enforcement, Animal Control and Fair Housing. And don't expect them to answer emails. They are famous for ghosting residents and will try to get good tenants to move before dealing with the problem ones who damage property and cost the property owner unnecessary expenses. This company appears to just do the basics of managing a property when they first take over, and then gradually lets it slide into disrepair in areas that involve thing like cleanliness. They get the maintenance done, but as for outward appearance... Yikes! Our property has rats, mice, cockroaches, multiple stray cats and racoons... Oh! My! Yeah, and they do nothing about the people who leave food outside and stuff that attracts them so they come into other patios making a mess. A number of plants have died because of lack of proper care and dogs pissing on them. They don't really do anything about problem residents, especially if they are friends with them. Yup, I agree w/ another reviewer, they show their friends favoritism. Our manager does very little about smoking and smokers because she has one who visits her household regularly, sometimes drunk-knocking in the middle of the night. We used to have a 24-hour security we could call, but after they took over, it's now only 8 hours and during the day you need to call the office (if you can get a hold of them) or the sheriff because a person can no longer tolerate the neighbor next door making a lot of racket. They've definitely made our property less enjoyable to live in. I'm guessing they did get sued about towing that vehicle in the handy space or something, because now at our property, they don't tow for turds. People park wherever they please and let their music play really loud while parked and none of their employees ask them to turn it down. It's the worst near the laundry room because people park (in tow zones) and blast their music while they're in their loading or changing loads. The property I now live on has a number of trashy patios filled with rubbish and clutter. Dogs are urinating and defecating all over and it used to sit until someone complains, but now they have some poor lady having to go around and pick up people's dog's turds and probably not getting paid for it. I bet she doesn't see a dime of the $25 fine they supposedly charge residents for not cleaning up after their dog. Our dog got fungal infections on his feet twice, most likely from the dog park area, because the ground has gotten nasty from the bacteria left behind. There are a number of stray cats wandering around the property that leave puke-presents along the sidewalk and mark territory in ground-floor apartment's patios. There are multiple fire hazards like grills on patios and it took a month of fireworks going off in July, on a daily basis, before they finally said something to all residents. There has definitely been some sexism and discrimination in how they handle things, as well. I would specify, but any type of these practices should be discouraged in any business or workplace in today's world and needs to be addressed within the company as whole. They also have had poor COVID-19 practices. Their employees took 4 months to finally wear masks but after 6 months they still only do things when they feel like it. 6 months after the start of COVID an SUV of guys wearing bright orange shirts still arrives on our property, carpooled in from elsewhere, and none of them are wearing face coverings while in the vehicle. Although, the office people do require residents to wear one when visiting the office. This business should be called "Lip Servicing Apartments". But then they might sound like another type of business entirely... Either way, don't hire them to manage your property if you care about either the property or residents. I would never rent a place knowing that these guys were managing when I know there are other management companies that don't judge their resident's needs based upon that resident's appearances. read more

I have lived in 2 apartment complexes with the Apartment Company. One thing I love is that they truly care for residents and forming a sense of community. They host food trucks, tutoring, giveaways, and provide many resources to our communities. Landscape is well taken care of, maintenance is handled in a timely manner, and management helps residents where they can. read more

These guys stay on top of the landscaping, common area cleaning, and property maintenance. They are great coordinating and communicating with the community about anything going on at the property. All my maintenance requests have been resolved immediately and efficiently. Above all else, they are very friendly people!! read more

Hi, my name is Gabby I currently started working in The Apartment Company, I find it really amazing how this company really takes opportunity to give new employees the appropriate training. I'm so impressed by the resources that they provide for their residents. I'm grateful to be part of this team. Thank you Coral tree for all you have done as far with my training, For being so great to the community. read more

My honest opinion of the education service here is just wow! What a great service to offer residents of all ages for free!

They bought out the Oceana Apartments in Oceanside, and have been the worst management company I've ever dealt with. It's impossible to reach them if you have a problem, Staff has literally entered my home without permission and stolen items. even after showing the office staff video evidence they apologize and still keep these employees working for them. Police did recover my items, but the fact this management company allows these thieves to work for them is ridiculous. Also i've been without power in half of my apartment for over a week with no support. I'd start looking for a new place if this company takes over your apartments! read more

Just moved in to Oceana Apartments owned by this business...horrible management company. The only reason there is one star is the interior is clean and the apartments are clean and very nicely updated. All of the residents I've met have been very pleasant. Everything else when it comes to actually living...the management is horrible. My guest's car was illegally towed from the ONLY handicapped space within a month of me moving in and they refused to do anything about it. He had a handicapped placard and moved his car daily. He now has to sue the apartment company and the towing company to get his car back. I guess anyone who doesn't live there is not allowed to visit. Repeated called to the manager, supervisor, and corporate headquarters and no response. Also have had a service call on light switches and broken dishwasher and they were broken again within a day. Way overpriced apartments for the location and the repeated problems you will have living there. Looking to just live quietly and comfortably do not live here. read more

the coral tree apartments is such a nice place to rent a place at. the mangers are nice, helpful and as well with very respectful. i love living here definitely recommend renting here such a nice and calm place to live in. read more

I've done a bit of real estate photography for The Apartment Company over the years and all the employees have been extremely nice and helpful. So many companies that I do work for have poor communication and let things slip through he cracks. Setting up appointments and scheduling shoots with the Apt Co. has been as smooth as ever, I enjoy doing great work for great companies. read more

The people who own this company are slum lords. They manage apartments into the ground. What's more they can care less about their tenants as long as they get their money. I had been live no in a apartment for a very long time and when these guys bought it they changed it to month to month. Tore out all the grass and put Palm tree looking things. Charged for every little thing. Like parking, jumped the price for laundry and if you loose you ur key forget it. And now it just looks ghetto. Additionally, they don't hire the most professional staff. Just go on their Facebook page and you will understand. Don't rent from these slum lords. You will regret it! read more

The property managers hire their BF's friends or family which isn't putting business first. They should hire from job postings and applications should be reviewed by a neutral party. read more

Worse management company ever. They took over the marilla Sundance apartments. And since then it's been nothing but a problem it started with a hole in my floor that took over a year to patch and when they patch the hole they did it with a different color floor so now I have a huge spot in the middle of my floor that's a different color than the rest of the apartment and just looks completely ghetto as all hell. I had a crack in my tub and all they did was paint over it and the paint cracked and now the crack is back so the water leaks through the bottom of the tub to the floor and the entire bathroom floor is soft and rotting had a water leak that took 5 days to address and fix seals around the doors and windows are no good and all the outside smoke comes in I address the manager and we had a bit of a disagreement in which she decided to file a restraining order on me they force you to comply two treatments in which you have to move everything you own out of your apartment but they do not compensate you for it so you have to come out of pocket for a moving truck and a storage unit to move everything out of your apartment for 2 days and when you address them about it and ask them why you have to pay for it they just tell you that it's not their problem and these are things that need to be done they shut the water off every other week for two days at a time and every 2 to 3 months they make you empty every cabinet and closet that you have in the entire apartment also every three months they come in and do what they call inspections which are technically a violation of tenant rights cuz their disrupting the comfort and lifestyle of living they come in and do these so-called inspection saying that they're looking for any broken or damaged things that need to be repaired meanwhile I've had a smoke detector hanging off the ceiling for over a year now with no battery in it and every time they come in and they just look at and walk out I don't know what exactly they're inspecting for but I feel like a child whose mother is making sure his room is clean the management tells you that there's no corporate number to call and there's no corporate headquarters to visit and that the only person that the tenants are allowed to deal with is the manager on site at the complex which is the same person who's always out of the office because she's taking care of her child all the time soon essentially were left to fend for ourselves and have to pay for the repairs on the apartment that were renting read more

I've been living in one of the complex owned by this company, and so far the best experience, management is always on top of the building and maintenance issues are fixed in no less than a 24 hour period. If an emergency arises at night they have a 24 hour emergency line with someone to speak to at all times no more leaving voicemails. The parking structure is very strict keeping unwanted parking in my parking space out. The apartment i rented was a fully remodeled unit with new flooring and new carpet, of course it was a pricy cost for a remodeled unit other than a basic one but this was worth every penny. Enjoying the apartment to the fullest .Definitely if you are looking for a well organized professional structured Management team their Apartment Buildings are the place to be. read more

It appears this property management company might have fallen on hard times so has resorted to fleecing people of rental application fees paid for apartments listed for rent that aren' t really available. They did it to me. I visited one of their properties after I found a listing for an available apartment for rent. The property manager seemed pleasant enough and through talking with her I was told the apartment I was inquiring about was the only apartment like it on the property and the only apartment with that specific monthly rent. I was also given a firm move in date of August 2nd for sure and could be earlier. After speaking with the manager I decided to submit an application and paid my application fee. I was then told I would get an answer on my application in a maximum of two days. Two days went by I heard nothing so I called the property manager to find out what was going on. I was told she received no answer from the company and told to check later. So I waited another two days and I called again only to again be told there was no answer. I was then told I would get a call as soon as an answer was given. Finally the next day I received a voice messege from the property manager letting me know there still was no answer on my application but the apartment was no longer available for rent as the tenant decided to cancel their 30 day notice. She then offered to pend my application for a possible openning in two months. With that I contacted the management company to ask them to make things right as they had no right to take my application fee for what was basically a worthless application for an apartment that was never really available for rent as advertised. I have gotten nothing but a run around and now just plain getting ignored. Its a sad state of affairs I will need to go to small claims court to get my application fee back. read more