Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

The technician who came out to look at our broken oven made a gouge in our new flooring. We then…read moredocumented the problem and contacted the company to reimburse us for the cost of repairing the flooring. They told us they would reimburse us, and now months later, we have not received any such reimbursement. Every time I call they say it will be coming, but it's been over 6 months at this point and they have not sent anything. Very disappointed with how this has played out.

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.

I tried to give them a zero star but 1 star was as low as I could go. I have a dishwasher that was…read morenot cleaning very well all of a sudden. They came out and told me it was the heater on the dishwasher (the most expensive part) and that it would cost $500. It is a Bosch dishwasher and decided to go ahead with the fix. They came back out 2 days later and replaced the heater. It still had the same problem. They came back out and said it was a bad part so they reordered. they came back out 2 days later and replaced it again. Still had the same problem! They came back out and got a different tech on the phone who said right away it was the valve. They said they would cover the valve free and fixed it. The valve is a $66 dollar part! I could have bought it for $30 at Amazon. DO NOT use these guys unless you like to over pay!

Called for an ice maker repair on a Wednesday. I believe a call center handles their scheduling…read more The scheduling was a breeze and I was set to have an appointment 2 days later on Friday . The technicians came out on time, were nice, friendly, and professional. They diagnosed the problem and stated they'd order the part and call to schedule when the part came in. The following Tuesday, the call center called and stated the part was in and they'd be out the next day which was Wednesday to install it and get the ice maker working again. The following day, they responded again on time, installed the part and I paid for the repair which was $289 for a 9 year old refrigerator that was $850 brand new. I paid the piper and was told I'd have ice in 24 hours. 24 hours later on Thursday, no ice. Not even a sign of ice cometh. I called back, told the call center, and they scheduled the technician back out the next day, Friday. The same technician responded, examined the ice maker and informed us ice was on its way, it just needed a little more time. Through the weekend, still no ice. Called first thing Monday and the technician ordered another part and stated we would owe them another $189 for the new part. While awaiting this part, I received an unsolicited survey in my email from the corporate company. I filled it out honestly, pretty much stating I was unhappy. This part came in and on Wednesday (2 weeks from original call and 2 weeks without ice) the technician installed it, and 24 hours later I finally had ice. The technician mentioned my unsatisfactory review, I'm guessing their franchise must have received some heat from corporate because we were not charged the second time. That's why I gave 3 stars instead of 2. They were clean and professional, plus the corporate office does take their customers satisfaction into consideration and makes things right without having to complain.

Are you freaking kidding me? You had ONE JOB. Called this place 2 weeks ago and explained IN DETAIL…read morewhat is wrong with our washer. Guy comes today, shows up 35 minutes after the 9 AM - 12 PM window is over without the ONE part that was definitely broken and, again, was communicated IN DETAIL that it definitely needed to be replaced. He still tried to look at the washer. So you can charge me $80 to accomplish nothing? He's like "well I'll go and rush order the part." and I said "and what time can you come back today?". He said "well, it will take a little while for it to come in so it won't be today." So none of the information that was conveyed when the appointment was made was given to the person who was going to do the work... I told him to leave. Unbelievable. Well, if you see me and I'm smelly and wrinkled, you can thank Trio TV and Appliance :)

From the owner: Serving the Lancaster Area Since 1955 Factory Authorized…read moreService Center Same Day Delivery Available Your Satisfaction Guaranteed 30-Day Price Guarantee Visit Our Website

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

the technician showed up at the time he was expected. explained the issue and did a great job…read morefixing our dryer

From the owner: Kochis Appliance Heating & Air has been family owned and operated since 1986. Specializing in…read moreAppliance repair service parts as well for all your Heating and cooling needs. Easy online billing for those that own rentals in athens but live out of the area. Accounts avaliable for your maintenance people to get get parts. Many parts in stock if we don't have it most parts are avaliable next day.

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

I patiently waited over a week for the service person to arrive and reached out several times. All…read morethe repair companies are booked days in advance. I reached him and he apologized on Thursday. We booked for Friday, he again, did not call or show up. I do not recommend this company if you have an emergency service need. Unfortunately, because it's my primary refrigerator and my kids are home for the summer, so it was filled with food, I took time away from my work. Since he did not show up, I had to throw away food and will receive no compensation for the lack of service. Please do not use this company.

I've recently had my 3rd great experience with this small company. Once again they have saved me…read moreLOTS of money and gave me peace of mind. They are quick to reply & lyk when they're on the way. They (TJ was the tech on this visit) did a professional job assessing & pricing the repair. It's always a reasonable price. the 1st time I used them, they weren't gonna charge me anything so I gave them a $50 tip...cuz that would have been the minimal "trip charge" from any other company. I will always go to them first!