I was looking for a water filter for the refrigerator and thought I will stop by A-1 Appliance to…read moresee if they have the filter in stock. Lowes and Home Depot did not have the filter in stock. When I walked in I saw two employees on the phone taking care of customers. I browsed the store checking if I saw the water filter I needed. I didn't. One of the employees said they do not stock the filter but they can order it. A-1 is known for stocking older model replacement parts and what I call off parts. I had an old oven from the 1950's and the element burned out. I went to A-1 and they had that old part in stock. I was told I could order the water filter from Amazon and get it quickly. I didn't think to check Amazon for the water filter. Thank you A-1 for that recommendation!

A++ Service! A-1 Appliance parts in Huntsville AL is excellent!…read more I needed an obsolete burner control switch for an old GE range and they were able to look it up then cross-reference the part, provide new part number and check their inventory. It was not at the location I was at so the nice woman helping me was able to check their other locations and found the part for me. I went to the other location and the young man that waited on me went right to the part and had it in-hand in less than 2 minutes. I was in & out with correct part in 5 minutes. I highly recommend this business and it is refreshing to experience skilled & knowledgeable employees at this day and time. You will not find this level of service at any big-box store. Thank you !!!

Inlet water valve went out on 3 y.o. Electrolux washer. Tech said part was $280 but the OEM part is…read more$162.29. That is a 72% mark up on the OEM part. I was told that is the cost of the part but the tech neglected to mention the mark up (I assume the company is to blame for this). I called the company and they said someone from the parts department would call me but they never did. The tech said it would take 20 mins to go get the part but took 1 hr and 5 mins, so rolling up the charges. 20 mins to diagnose and 30 mins to replace the part. The tech was very good at explaining the repair. The repair receipt is not itemized and part was marked up, so I can only conclude this is VERY disingenuous and will not use the company again. Total repair price was $484.07. Buyer beware!!! Response: You made one call, I returned the call and left a message. No one has called me since. Again, erroneous information to appear to mitigate the issues.

First time using this company for our GE gas oven on the fritz. Replacement of ignitor performed…read moreby Casey, who was knowledgeable, thorough and efficient, and a really nice guy! We would have preferred more transparency in their billiing, as I believe the GE factory-auth part was about $40, and our total bill was $422.15 (Inv #9643954, Task #11442000). We're aware of exactly how long the tech worked at our home, and I requested (by email to contact@mrabmh.com) a breakdown on the cost of the part, plus itemization of labor, as $422.15 seemed excessive to us. No big deal, we just like to know a breakdown of our charges. Of course, our request was ignored.

Robbie is very thorough and explained his process and fees up front! He even gave us his…read morerecommendation on repair vs. new units based on the issues I described and offered several different solutions. Very easy to book service and very professional! Highly recommend Robbie for your appliance repair needs!!

Fast response good direction on how to fix issues without a service call…read more Great job of saving me money

I was looking for a replacement ice maker for my freezer and I struck out big-time with Lowes…read more After contacting Lowes they "guaranteed" me that they had the correct replacement ice maker. So I bought a replacement ice maker from Lowes and went to install it, but the ice maker was the wrong model. So I began looking on-line and discovered A-1 Appliance Parts in Huntsville. A-1 is a satellite location from the main A-1 Huntsville office and the satellite location is adjacent from the Space & Rocket Center...easy to find...look for the Saturn V rocket. A-1 is located is a small strip mall on Old Madison Pike, nothing fancy, just a typical appliance parts business. I stopped by at lunch and the gentleman behind the counter took my model number and searched the parts database to identify the correct ice maker model number. After checking his stock he went and retrieved the unit from shelf. He allowed me to open the box to check the connector plug to validate that it was the correct unit...yes it was. I joked with him about half-price Tuesdays and he said he would give me a price break...which he did. He then resealed the box to ensure I didn't lose any parts on the way home. So far, so good! Got home and installed the replacement ice maker with no problems. I had a great experience with A-1 Appliance Parts and recommend them if you need appliance parts.

Mike is the store manager, I had a samsung dryer heating element go out and A1 had a part in stock…read moreand also referred me to someone to install that part. All told I was out about 150 dollars for something anther company wanted $560 dollars to replace. Thanks Mike and AI Appliance.

Mark made it out to fix my washer when everybody else said it would be a 2-3 day wait. He was very…read morethorough and double checked everything as he went. A few short minutes later, I was good to go! Prices are very fair for the work involved. We will be calling him again!

Very knowledgeable and helpful. Will not waste your time or money. Great referral advice as well…read morewhen I needed a new washer. Will recommend for all your appliance needs.

Keith was prompt, quick response and has a lovely demeanour. Thanks for fixing quicklyread more

Incredible professionalism and customer service. Purchased a used washer and dryer from Mr. Paris…read more He delivered and set them up in no time. There was no doubt this man is the expert! Highly recommend.

Great company,great service one call and service was right away. And my drier was back up and…read morerunning. It was spinning just hot air and the drum was quiet not moving. Thanks you so much.ill definitely refer people to them.