BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

The team at RMC Motorcars are fantastic and super easy to do business with. I've been looking for a…read moreclassic car that is no longer in production and they had one onsite. I sent an inquiry and they responded in less than 24 hours. Abdul was upfront and had information right away which made me feel comfortable driving up to see the actual car. I asked if the car could be racked so we could inspect the undercarriage. We arrived and the car had been cleaned and racked! We met Rod, inspected the car, met Bella (their guard dog) and test drove the car. When we got back negotiations were easy, ethical and fun! They are truly a pleasure to work with! Wasn't expecting to drive home in my dream bar but they made it happen. Recommend working with Rod, Abdul and the team at RMC Motorcars!

Abdul assisted me with my purchase and I had a really amazingly smooth experience with him! Car…read moredealerships/salespeople get a bad rap for sure, but thankfully that wasn't my experience here and never once felt pressured. Due to an accident, I was in search of a replacement car. The options for a Tesla were limited as it was approaching the deadline for the tax credit. I purchased the vehicle the same day I came to the dealership, and requested a dent to be taken care of and new wheels to be ordered - which Abdul took care of for me. Not only is Abdul super nice, he was very proactive with updates and had great communication skills and follow-through on everything we discussed. Thanks for all of the help, Abdul!

Thank you for your kind attention to my Genesis GV70 this week. Returned with everything working…read moreperfectly, cleaned and a full tank of gas. Sorry we had a bumpy start to the process, but you made up for that at the end and I am grateful! Wonderful to have my trusty car back and working perfectly!

My 2023 GV80 sat at this dealership for over five weeks for what should have been a straightforward…read morediagnostic. Here's what actually happened: My car came back from a trip dead -- electrical issue, with half the smart features (lane keep assist, etc.) knocked out. I brought it in for diagnostics. Simple enough request. Four weeks passed with back-and-forth before the diagnostic was even completed. At some point I was told warranty wouldn't cover it -- I said fine, I'd pay out of pocket. Except no one acted on that. Two more weeks went by and I later found out nothing had been done because they assumed I wouldn't pay. I had already said yes. Then came an estimate of $15-19K. I declined and asked for my car back. It took two separate trips to retrieve it. Both times I was told to wait. On the final visit, if I hadn't pushed hard, I would've been asked to come back again the next day. The worst part wasn't the delay -- it was the communication. Every update gave the impression that work was actively progressing. Only in hindsight did I realize nothing was happening at all. It's a masterclass in how to make a customer feel managed while being completely ignored. Five weeks. Zero repairs. Two trips to get my own car back.

I was cared for and guided by Vladimir, an excellent salesman and a great person! I am Brazilian…read moreand have difficulty with the English language. But he was very patient and communicated in the Spanish language, which helped us a lot, and when he didn't understand, he talked on Google Translate. I recommend too much. Fast and uncomplicated financing! Note 10.Thank you to everyone on the CENTURY team!

A car buying experience that restored my faith in the process. I was looking for a lightly used…read moreelectric vehicle and came across a listing from Century Auto. This particular vehicle and really their entire inventory stood out as being well maintained, low-mileage, and priced more competitively than just about anything else I was seeing. I was surprised to see that their Google score was at 4.6 over 200 ratings which seemed impossible given the reputation of car dealerships, but I quickly realized how they earned such a strong rating. At every step of the process from their initial response to my inquiry email, to scheduling a by-appointment-only test drive, to completing financing paperwork, the team at Century was as accommodating, genuine, and low-pressure as any car buying experience I've ever had. Shout out to Du and Scott who helped me and even stayed very late on a Friday to get the credit applications and other paperwork in order. If you're looking for a pre-owned EV at a great price and you also value a no-pressure, transparent buying experience, absolutely check out Century Auto.

recently purchased a car and have to give a shout out to Kevin Lee for assisting my husband and I…read more Kevin went above and beyond for us. He took care of us and made whole car purchase process smooth and easy. Also have to give a shout out to Zell who helped us find the perfect car to fit our needs. Kevin and Zell thank you for making our car purchase such a positive experience we will definitely refer you to our friends and famimy!

I normally don't leave negative reviews, but after months of trying to resolve this issue, I feel…read moreit's fair to share my experience. I purchased a warranty/service contract with my vehicle and requested the cancellation within the allowed cancellation period. I signed all the required paperwork at the dealership and was told the refund would take about 3 weeks. It has now been several months, multiple phone calls, follow-ups, and visits to the dealership, and I still have not received my refund or any clear update. Most of the time, I'm told someone will contact me back, but I never receive any follow-up. The only person who has genuinely tried to help throughout this process has been Guilherme, the salesperson who originally assisted me. Even though this issue is outside of his department, he has been professional, attentive, and willing to help every time I reached out. Unfortunately, the overall experience with the warranty/refund process has been extremely frustrating and disappointing.

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

These guys are excellent! Super pleasant to work with & they take pride in selling vehicles that…read morewill not give their customers problems down the line. They even warranty used cars / trucks! Thank you, Alex. I look forward to working with you again!

I had an excellent experience with JP Auto Shop and highly recommend them. What impressed me most…read morewas their exceptional customer service and communication throughout the entire repair process. From the moment I dropped off my vehicle, John kept me informed every step of the way. He provided regular updates on the status of the repairs, was always available to answer my questions, and took the time to explain everything clearly. He also communicated directly with my auto insurance company, which took a lot of stress off my shoulders and gave me additional peace of mind. I never had to wonder about the progress of my car, which made the entire experience much easier. John was professional, courteous, and genuinely cared about making sure I had a positive experience. At the same time, it was clear that he was equally committed to ensuring my vehicle was repaired properly. When I picked up my car, the repairs were completed beautifully, and he thoroughly explained the work that had been done. The combination of skilled repairs, clear communication, and genuine customer care makes JP Auto Shop a business I would confidently recommend to others. I would not hesitate to trust them with my vehicle again and highly recommend them to anyone looking for a reliable and professional auto body shop.

Some idiot rear ended my car when I was at a stoplight. I say idiot because it wasn't a sudden stop…read moreand the other driver had *plenty* of time to react and stop if they hadn't been doing whatever (I have no idea what the hell they were doing, probably staring at their phone or something). Anyway, after cross referencing reviews for multiple shops, I decided on JP Auto Body, and I'm so glad I did! I worked with John, and he was amazing. He's friendly, proactively provided updates so I wasn't left wondering about the progress of repair, and took care of navigating insurance, from working with the adjuster to getting the estimate approved. I barely had to get involved. While I was waiting at the shop while they were doing a final test drive before handing over my car, I also had a chance to chat with the owner, Johnny, and a couple of the other employees there, and everyone's so nice! My car looks like new again, and I'm very happy with the work they did. Highly recommend.

These guys are the best!…read more No one wants to feel ripped off when getting their car fixed, and Aaron and Zander made me confident that they would get the job done right without any unnecessary work. I needed a new clutch (and I thought possibly a new transmission) and they were upfront and honest about the parts and work needed for my RSX Type S. Turns out a new clutch and resurfaced flywheel did the trick. They were also the only guys that were able to give me proper, knowledgeable feedback on my aftermarket supercharger that was making noise. If you have a modified car, this is the place to take it, period.

Alex and Aaron down at Wolfreign motors Are extremely knowledgeable when it comes to drifting, Car…read morerepair, and general advice. They stock a lot of parts and accessories to help accommodate my needs as a motorist. The facility is in the heart of Oakland and is easily accessible by freeway. I would recommend this business to any enthusiast interested in the Japanese drift scene. Keep up the good work guys!!