Gloria was so sweet and helpful on the phone, it's hard to find good associates anymore…read more Very impressed with her CS Love the variety of merchandise in this store.

Lots of great products for your home and the prices are also very reasonable. There are things for…read morethe inside and out.

We had a really good experience at American Furniture Warehouse. The service was extremely friendly…read moreand knowledgeable with each product. Nobody was trying to press us, or pressure us into buying something we didn't want. We got an item that was on special clearance so we got a really good deal on it, and we are thankful for the promptness that the crew showed. We'd recommend to anyone looking for furnishings!

Very disappointed with my mattress purchase from American Furniture Warehouse…read more The mattress has caused ongoing back aches and other body pain instead of providing proper support. A mattress should improve sleep, not create health issues. The warranty claim process was extremely difficult and frustrating. Filing a claim took far too much effort, and when an inspector was finally sent out, it felt like the decision had already been made before he arrived. My claim was denied because he said he found a stain on the mattress, which came across as a convenient reason to reject the warranty rather than a fair inspection. I would not recommend American Furniture for mattresses or major purchases. As a social media influencer with millions of followers, I believe in sharing honest experiences, and I will be releasing a full video soon detailing this experience so others can make an informed decision. ----------------- Response to AFW comment: Hello, Thank you for the response, but I respectfully disagree with how this was handled and would like to clarify a few points. While the mattress is over five years old, that is exactly why a long-term warranty matters. Normal use over time should not automatically invalidate a warranty claim, especially when the primary issue is loss of support causing back pain and physical discomfort. Also, to be clear, there was no major stain on the mattress. The claim was denied based on a minor mark that does not affect the structure, support, or performance of the mattress, which was the actual concern being reported. When customers purchase a mattress with a warranty, it is the store's responsibility to clearly explain what can void that warranty at the time of sale. It was never explained that a minor, non-structural mark could result in a complete denial years later, regardless of the defect being claimed. The issue here is not whether mattress covers are recommended. The issue is that the warranty process felt designed to deny claims rather than fairly evaluate them. The inspection appeared predetermined, and the stain was used as a blanket reason to dismiss the complaint without addressing the actual problem of support failure. Saying this is "industry standard" does not make it acceptable. Customers reasonably expect a warranty to protect them from defects, not to be nullified by common, non-structural issues after years of normal use. I am sharing my experience so others can make informed decisions, and I will be releasing a full video soon detailing this process and why it felt unfair and dismissive.

Fantastic, old school fastener and hardware store, and one I wish I'd heard of sooner!…read more Had not one but two occasions to shop here and I was not disappointed on either trip. Whether I needed 5/8" grade 8 bolts to mount a monster vise to my work bench or 8/32" filister head machine screws for a 1948 bench grinder, these guys pretty much have it all. The owners are super helpful, friendly and just all around great people. I'm looking forward to giving them more business, and highly recommend them to anyone looking for fasteners, especially over the big box and hardware chain stores.

Great store but the big guy that works there needs a few lessons in customer service, and for that…read morereason, I will no longer shop there.

My first experience here after a poor experience at a Leslie's closer to home. I'm impressed! I…read morecame in for a specific item which they didn't have, but Andrew R. was awesome. He wasn't looking to make a sale. He wasn't looking to up sell anything. He wasn't looking to get rid of me. He was pleasant and wanted to answer my questions and get me what I needed. He did just that and even interpreted the results of my FREE water test, sharing what he would do if it were his pool. Shoot! Did I just experience the elusive "great customer service"? I was sure that "animal" was extinct in today's world. I will be back!!! Can't wait to see what's next!

I have been visiting this store in particular for the experience and expertise of both Chris and…read moreDesiree. They are some of the hardest working people I have seen and go out of their way to provide you with the best solution for you and your pool. Patience is a virtue but it is worth the wait and respect the others in front of you b

This is my home store, the crew here is so great and polite. Shout out to Matt for helping me load…read moremy truck as he saw me walking out with a big order.

I had a large list of renovation items I needed to get and Noah, in the Flooring Dept of Store #…read more0405 was AMAZING! He was absolutely courteous, professional and knowledgeable. He single handedly took care of 4 separate customers very efficiently and remained positive and motivated through out it all, making every one feel important and a priority. When the printer had technical issues he went through a multitude of troubleshooting efforts until he fixed it. He worked with me going through my list of items I needed ordered and delivered and he did it with a smile and positive attitude. He has great work ethic and is an amazing asset to Home Depot. THANK YOU Noah, You're AWESOME!! Sincerely, Robb Semper Fi

The security at the door and the way they speak to customers is a little out of hand going during…read morethe day is probably going to be your best bet at finding good things before the scalpers get to them. Store was hectic due to inventory switches and holiday stuff but it's Ross nothing really new

This location is horrible and I am not sure if there is a manager running this location but the…read moreemployees are extremely rude and when time to check receipts they only check certain ppl receipts and it's giving racist

Copenhagen makes life better! I absolutely love the quality…read moreof their furniture -- the sleek design is so beautiful it makes me smile every time I walk into the room. We've had several Copenhagen pieces for over 15 years, and they still look as good as new. The customer service is truly the best part of the experience: friendly, knowledgeable, and always helpful from start to finish. Well done, Copenhagen!

High quality. Expensive but beautiful. Regular offerings are modern but can blend because of…read moresimple elegance. Sometimes they have single pieces that are traditional or even lean toward western decor.