Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

They did wrong diagnosis but returned the diagnosis fee when I told them…read more Fast to schedule but I do not recommend.

I used their service 1 month ago to fix my refrigerator. 1)…read moreWhen I called, the person is pretty nice. 2) I got service within a few hours 3) The person came are polite and professional. Highly recommend them.

The receptionist is not polite and hang up the phone without listening. I called twice. They just…read morehang up the phone.

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

After one of the "highest-rated" air duct companies refused to clean my dryer vent because they…read moreinsisted it was a 3-inch duct, I decided to get a second opinion. I'm so glad I found Leo at Good Coil. Leo had excellent communication, came out the very next day, and took the time to thoroughly inspect everything instead of making assumptions. He quickly determined that it was actually a 4-inch duct and was able to clean it without issue. He even offered to install a new vent cover to help keep rodents out. What stood out most was his attention to detail and genuine care for doing the job right. He went above and beyond anything I've experienced with other service technicians. Honest, knowledgeable, and meticulous--I wouldn't hesitate to recommend Leo and Good Coil to anyone. Five stars!

Had a great experience with Good Coil. Leo came out quickly, fixed a disconnected HVAC duct and…read morevent in the attic, and also corrected another vent that had been installed wrong and was clogged. He was friendly, communicated clearly through Yelp, worked fast, and did a really nice job. Payment was super easy via Venmo. Overall, fast response, smooth process, and I'd definitely recommend Good Coil

Scheduled an appointment and waited around all day, but Commercial Home Products ended up being a…read moreno-show, even after checking in with them via text. Possibly using AI for scheduling - customers beware.

I scheduled an appointment with them online and received an email confirmation. When the 8am time…read morecame and went, I called the number to confirm that someone was on the way. I gave the receptionist all of my information (again -- they should have had it recorded in their system). She said she'd check with her manager and get back to me. Three hours after the appointment time I still hadn't heard anything from them. ---Update: Boris had an issue with his appointment scheduling service which he intends to fix. He apologized for the mix up and showed up with a tremendous amount of expertise on my SubZero.

I have very old (in appliance years) Maytag clothes washer…read more Called to have a noisy spin cycle evaluated. Took his time and gave a me a thorough diagnosis. The fix just in parts alone, would have been more than a new washer. We agreed I should tolerate the noise and use it until it fails. His professionalism and the time he spent checking the washer out, well worth the diagnostic charge.

Reliable, experienced, efficient and knowledgeable! The technician who repaired our GE refrigerator…read moredid a great job of quickly diagnosing the problem and fixing it. We're very happy to have found KOZFIXSolutions!

I was beyond satisfied with my service with Prime Fix Appliance Repair. The company communicated…read moreextremely well with me as I explained the problem I was experiencing with my stove. The technician Roma was extremely knowledgeable and friendly. He thoroughly inspected the issue and was able to diagnose the problem quickly with confidence derived from his experience and professionalism. I called two other companies before calling Prime Fix Appliances and they couldn't help me and help me at all. If you want repair done right with professionalism and precision, call Prime Fix Appliances. I would give them 6 stars if I were able to. Thank you Roma for your service. Now we can enjoy our beautiful Wolf Stove we love so much. Cheers

Responsive but expensive. $99 just to visit and then over $650 to replace two oven igniters. Total…read morecost almost $800! Not sure how they only have 5 star reviews but I have to differ.