Just went here for the first time and I have to say I will be returning for all my future grooming…read moreneed for my four legged babies ..... Sabrina did an amazing job on my Husky Aushaa.... Sabrina was great with my Aushaa and when I picked her up she wasn't acting nervous at all... Thank you so much for great service and an awesome experience... Karen

I take my dogs for nail clip every two weeks. Today I took…read moremy dog in n she accused me of telling some guy/ lady about her dog being cage all day, I dont know anyone here. very bad business owner accusing a customer spend $10 every two weeks. She lost a customer, will never step in her shop. She brings her 3 yrs old daughter everyday, sit on sleep on a filthy coach. I will never step on her shop anymore. I will take my 2 small dogs somewhere else. She can tell tell who said the lies telling her i said her dog being in the cage everyday, nasty accusations. I miss Sabrina the previous owner.

Such a difference she made in my neighbors dog. Tye looked 1000% better…read more Very tolerant of the grumpy owner and the charge for the service is very fare.

this lady is very hostile and unprofessional. she leaves behind a huge mess and doesnt seem to take…read moreher time with the pets she grooms or have any compassion towards anyone. she lashes out at others and spreads lies when you do not agree with her or when someone is doing a better job than she does. someone this petty and hateful isnt someone who should be handling anyones furbabies! such a rude, mean woman!

Awful attitude! The only reason I give her any stars is because she accommodated a late drop off…read more(11pm) My partner talked to Cathy on the phone, we looked at her website and felt confident leaving our dogs with her. Once we got there Cathy wasn't friendly at all, but hey it was late. Over the phone my partner was told we would receive photo updates. We didn't get any updates until dinner time, when we specifically requested the peace of mind sooner. I get that it takes a while to get photos out but we were new and it would be good business to communicate. We picked them up the next day and she had the dogs rushed out to greet us. Made me feel like we weren't welcomed to go in. I asked to look around a bit for next time we are in town. She expressed a ton of attitude and when I saw the size of the outdoor play area I was disappointed. She rushed us out so fast we didn't get a chance to ask when they last ate, went potty, or how their stay was. We won't bring our dogs back.

I bring my dog to Cathy because I know he will be taken well care of, he is safe and there are no…read morebad surprises. The second time I brought him to the cal city location he could not wait to get out of the car and say hello. This made me feel good because I liked the old location; apparently, he likes the new location better. Please visit twice and leave an honest review. You will be happy with Cathy.

I recently took my dog to Dusty Paws Pet Wash & Grooming after checking out their website, and I'm…read morereally glad I did. Booking was easy, and the whole place has that friendly, local vibe where you can tell they actually care about the animals. The staff was super patient and took the time to understand what I wanted for my dog instead of rushing through everything. What stood out most was how calm my dog was after the appointment. Usually grooming stresses him out, but here he seemed comfortable the whole time. They clearly handle pets with a lot of care and attention. The grooming itself turned out great--clean, neat, and exactly what I asked for. I also like that they offer little extras, so it feels more like a full pampering experience rather than just a basic wash. Overall, a really positive experience.

If I could give this place 1000 stars, I would. My dog just…read morerecently got diagnosed with kidney failure and as soon as I found out I knew I had to book a photoshoot for her. Hands down the girls at this place from the owner to the groomers, 100000000000% amazing. I called and the owner immediately just listened to me and accommodated everything I needed. As soon as I got there the girls knew exactly about the situation. They all had amazing communication and booked me with the same groomer from last time. Which also she did an amazing job on too!!! Ugh I just can't stress how great this place and these girls are. Oh also the best part, I asked if they can save some of cocos hair so that I can as it as stuffing for a teddy bear or something and they not only saved it but also gave me a cute hand made Polaroid! I started tearing up. Thank you thank you thank you! You guys are seriously amazing!

Always ready for our boys, regular groomers keep their anxiety levels down, they literally enjoy…read moretheir baths, grooming appointments. Been using Colonies for several years now...Thank you for loving our boys!

Called the same day as my appointment and got in. Kasey did a wonderful job, communicated really…read morewell with me and showed so much love for my sweet girl!

I just used Happy Trails Pets for the first time this past week to board my 65 Lab. Happy Trails…read moreis a co-op with Farmer Paul's Ranch. You drop-off in the San Fernando Valley and then they shuttle the dogs to a huge 65 acre ranch out near Tehachapi, CA with plenty of room for the dogs to run free. (Their website shows pictures.) I had my Lab there for 3 days and when he got home he pretty much just slept in the same place for almost a full day. He was wore out! (This is a good thing.) You drop your dog off at a house in the Shadow Hills area of Los Angeles. This is just west of the 2 Fwy and north of the 5 fwy. The house is very indiscriminate at the end of a cul-de-sac. There isn't any signage, and almost looks abandon. I wish the signage was better, but since it's a residential area, I'm sure there is an ordnance against having the sign. I think even if they put a small mailbox type sign it would help. It would also help with a bit more instructions on the drop-off process, and parking situation. All and all the experience was good, and my dog was nice and bathed at pick up. You pay first, which is new to me, but I kind of like it because it makes the pick-up so much easier and FASTER. I only gave 3 stars at this point because I want to use them a few more times. (It's just a dog-parent thing. Have to be sure before giving them the 4 star treatment.) I'm sure you'll understand. Edit: I did just find out that my dog caught kennel cough on this visit. Now I understand that this could theoretically happen at any boarding establishment, but what I didn't like here is that it wasn't mentioned to me at all that he had the cough when he was doing it in front of the staff at pick-up. I didn't know it was kennel cough because I had never heard it before. So that didn't sit well with me that I wasn't informed. I'd board with them again in a pinch, but I'm not sure it would be my first choice. I've since changed to a 2 star rating.

This place is horrible. First, they do not supply an address or location for the business online…read more When I called to request to come view the ranch, as I do not want to just leave me dog anyplace, the guy that answered the phone was extremely rude. He claimed that he was so busy over the next few weeks with "family stuff" and his customers usually make appointments 30 days in advance. Really? That is crazy to require a 30-day advance notice! I don't have that type of time on my hands and it is not unusual for someone to leave town unexpectedly. He quoted me $30 although it clearly states $25 on the website and he had the nerve to tell me that I need to plan ahead in the future. Ummm, I think 2 weeks is enough planning for me, sir. Avoid this place at all cost. Anyplace that needs to hide their address, only have cell phones for "business" phones (which, by the way, go to the answering machine most of the time) and do not take RSVP over the phone should not be in this type of business.

It was our first time using a grooming service and so glad we picked this one. So friendly and love…read morehow my boy Moelilo came out! Thanks again. Will be visiting again!

Dog town dog grooming did a wonderful job on my Archie. I had problems with other groomers not…read morecutting his nails, but when I picked him up he was perfect, Nice haircut , nails cut to perfect length. I highly recommend this shop. Susan G.

Self Serve Pet Spa - the place you need to go if you're living in Bakersfield or passing through…read morewith pets. Very welcoming and friendly everytime we stop by to grab some treats for our pets. We even tried the self serve spa and our dog Bailey never felt so soft. Her coat was glowing after we just came from the dog park. We're from out of town but we travel in and make this our stop every time. They have helped assist us with getting our dogs familiar with different foods with the samples we get. We get to see what our dogs like and don't like before we commit to it. You don't find that kind of service anywhere else, and it's really nice because it's all dog safe instead of trying to take it into your own hands of trying Google. Place is always clean, well stocked and someone is always around when you have questions or need help.

We went for the first time last week. I can not say enough great things about this place. From a…read morebeyond friendly and helpful staff. To all the things they offer. From pet supplies to bathing needs. We will definitely be coming back. Not only did is save me a mess to clean up at home. But my back didn't hate me after washing our sweet boy!

What an unadulterated clusterf*ck this woman was! Let tumbleweeds of St. Bernard hair roll up my…read moreneighbor's street as she man-handled our dogs. Not a single shear blended, she forgot an ENTIRE side and the behind of our giant dog, He's just a choppy mangy mess and it hurt for him to stand that long for her garbage job. Wouldn't know that our GoldenDoodle isn't a poodle so you don't shave one as such. I dunno what celeb dogs she grooms but they must be mangy as all hell. Invest in a tub... dry shampoo that caused a rash to multiple family members. No wonder she works outta a van that may as well said "FREE CANDY". worst work I have ever seen in my life.

Fantastic service right at your door! Love the beautiful haircut and excellent nail trimming. My…read moreEllie loves this groomer-will use in the future-Thank you!