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    The Basement Salon

    4.4 (17 reviews)
    Open 8:00 am - 4:00 pm

    By appointment only

    Updated a few days ago

    Services - The Basement Salon

    Bridal hair services

    Blowout

    Chemical treatment

    9 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    The Basement Salon Photos

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    Barbara P.

    I am **shocked** over the phone call I just had inquiring about hair color and don't know how this salon has 22 5 star reviews on Google. Even if there was a misunderstanding the lady who answered the phone was VERY VERY RUDE. I'll explain. I want to get a hair color with multiple colors and I feel like it's a complicated look esp w/ my current color and I've had stylists mess this up before. I was trying to find out if I could send her a Facebook message through my husband's account because I don't have one. There is no other way to send a message to this company unless you call and I wanted to send photos. when my husband & I searched for the basement Salon it is unclear about if it's located in Edmonds or Mukilteo and we wanted to make sure we sent a message to the right one. My husband has been to the basement Salon before in Mukilteo and had a haircut. my husband told me to ask for the owner to do my hair and based on the reviews I could tell Brooke seems to be the owner. we called today and whoever answered the phone was extremely rude. I asked her if her name was Brooke and she said "yes". At least three times she said I need to hang up. She said I'm not accepting clients. She said this sounds fishy. All I'm asking for is to get my hair dyed; it was unclear about if it's located in Edmonds or Mukilteo and she clearly didn't want to give out that info (but the basement salons address is all over the internet). She asked how I got her number and I said I found a flyer at a park.( I have attached photos to prove that this flyers *still* is hanging at a park in Mukilteo. now like I said the number on this flyer is different than the number that came up on Facebook) but when my husband searches the basement salon the number we called came up on Facebook with a Mukilteo address. After telling her I found the flyer at a park, she said "Lady, that sounds really fishy I'm going to need to hang up." That was the last straw she'd said that a few times so I hung up because I deserve better service as a potential client. She tried calling back twice and we didn't accept it. This is a nasty world. literally just trying to get my hair colored and I would appreciate friendliness not someone biting from the get-go. If you don't want clients don't answer the phone. it is also unclear about if there's two basement salons in the same city because two different pages come up and two different phone numbers. If these businesses have the same name they should be *aware* of that so they can explain that because of course it would be confusing! the number we called was 4255831553 (see attached screenshots). Unless the lady lied she said her name was Brooke. Such a weird experience.

    Diana A.

    Just got my lashes done by Katarina & I couldn't be happier!! My first time getting them done & she did amazing She did such a good job making me feel comfortable and her setup was super cute. Definitely recommend going to Katarina as she really knows what she is doing

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    1 year ago

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    7 years ago

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    8 years ago

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    8 years ago

    The hairdressers working at the salon are great; however the owner was unpleasant and quite rude during my visit.

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    9 years ago

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    Ask the Community - The Basement Salon

    Review Highlights - The Basement Salon

    I love how Brooke is so straightforward and listens to my concerns.

    Mentioned in 7 reviews

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    99 Hair Cut Center

    99 Hair Cut Center

    2.7(29 reviews)
    2.4 mi
    $

    I have coarse and straight Asian hair but lucky through good genetics I don't have to worry about…read morehair loss. With that said, my simple #2 or #3 for the side, straight up with soft edge, hasn't been how I like it from a lot of barbers; instead of straight up, the center bulges out or transition to my right to left comb-over looks ragged. Its been a challenge to find a shop with more than one barber that I like. After many years of experiencing different barbers, I find I have higher success with Vietnamese barbers. I've been here four times in the past year. I was using 44th St Barber. The first time, I thought service was equivalent to 44th. 44th has a lot of barbers and rarely any wait time, I was satisfied but most of the time it wasn't exactly how I want it, but really like Justin and Tony. I happy I can go to either place. After the second visit, I finally have great haircut. My son's wasn't how my wife like it. However at the third visit, I really like how Hannah cut my hair. My wife thought Dan cut my son's hair exactly how she wanted it. My first time here was with Tina, second with Kim and today with Dan, and very happy with the result. Note bring cash to saved on card fees. To comment on customer service, I've been in Vietnam several times and their tone and service is not culturally like the US, and the US is far from the Japanese (amazing from my experience), after our second visit they were more open sharing family stories, but usually I'm in and out - IMHO its a barber not a spa. My experience is solely for men's barber service and have never used other services, except my wife for her trim.

    Very friendly staff, reasonable prices, quick service, and excellent haircuts! We've been going…read morethere for years even though there are numerous shops much closer to us, and recommend them highly.

    Photos
    99 Hair Cut Center - Parking Lot View

    Parking Lot View

    99 Hair Cut Center - The bottom is so choppy and uneven :((

    The bottom is so choppy and uneven :((

    99 Hair Cut Center - The worst hair cut in the world

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    The worst hair cut in the world

    The Basement Salon - hair - Updated May 2026

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