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    The Beauty Lab

    4.8 (67 reviews)
    Closed 10:00 am - 3:00 pm

    By appointment only

    Services - The Beauty Lab

    Waxing

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    Page 1 of 2

    Ask the Community - The Beauty Lab

    Review Highlights - The Beauty Lab

    Anna, the owner and an esthetician, is a sweet person who is incredibly knowledgeable about skincare.

    Mentioned in 22 reviews

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    Hazel Salon & Organics

    Hazel Salon & Organics

    4.3(199 reviews)
    0.1 miGreenwood, Phinney Ridge
    $$$

    It's difficult to go to a salon after you have lost a LOT of hair. Gia at Hazel Salon was very…read moreunderstanding and caring and is helping me feel better about myself as my hair SLOWLY grows back. If you are in the same boat as me, do not hesitate to visit Gia at Hazel Salon.

    The stylist I saw, Devonna, gave me one of the worst salon experiences I've ever had. This salon is…read morevery expensive, which is exactly why I felt it was reasonable to speak up when I didn't like my haircut. To be fair, I did have some trouble explaining exactly what I didn't like -- I don't know all the hair terminology, and there was clearly a bit of a disconnect. But I showed a picture and did my best to explain, and instead of listening and working with me, Devonna seemed not to understand what I meant at all. I never expected her to react so harshly. When I said that the haircut wasn't what I wanted, she became defensive, ripped the cape off me, and told me to go sit in the lobby because she was "freaking out." I hadn't raised my voice or been rude in the slightest all I said was it was not what I had wanted and I didn't like it. Still upset, I went outside to quietly call my mom, not realizing Devonna was sitting in her car. She actually got out to confront me in the parking lot, yelling at me to "go cry somewhere else because she was already crying in her car." Completely unprovoked and shockingly unprofessional. When I told the owner, instead of being horrified, she excused it by saying that seeing me cry upset Devonna even more. So according to this salon, it's acceptable for their staff to yell at a paying customer in the parking lot because their feelings were hurt? Disgusting. The receptionist was kind and apologetic, but the owner's reaction was beyond unacceptable. She never truly listened to what I didn't like about my hair -- every time I tried to explain, she brushed it aside and minimized my concerns instead of acknowledging them. Worst of all, she outright lied by saying I had yelled at Devonna -- something I never did. That lie was clearly meant to discredit me and invalidate everything I was saying. To be gaslit like that by the owner of the salon was shocking and insulting. This salon does not value customers, accountability, or basic professionalism. If you're paying high prices, you deserve respect and to be heard -- not dismissed, gaslit, and lied about. If you're someone who struggles to speak up for yourself, avoid this place at all costs. I will include a picture of the haircut I asked for and the haircut I got and you can tell me if you think its a $100+ haircut or even a good haircut. I even straightened half so you can truly see just how poor work it is

    Photos
    Hazel Salon & Organics - Bangs unstraightened

    Bangs unstraightened

    Hazel Salon & Organics - These are the inspiration pics i showed the stylist

    These are the inspiration pics i showed the stylist

    Hazel Salon & Organics - The owner acted crazy when i said this wasn't a quality/good haircut but you tell me

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    The owner acted crazy when i said this wasn't a quality/good haircut but you tell me

    Expert Electrolysis

    Expert Electrolysis

    4.8(16 reviews)
    1.5 miLoyal Heights, Ballard
    $$

    No longer manageable with my BB&B illuminated high-power magnifying mirror (pulled out the big…read moreguns) and fancy tweezers, Joan was enlisted to take care of biz. Btw, she does NOT endorse plucking so don't do it! I think there's a support group somewhere. Anyhow, since having kids, my hormones are whack, resulting in a spreading patch of chin whiskers (can we call them chinskers?) and darker hairs around my lip line. Fast forward a year, they're nearly gone and some of the thicker blonde facial hair's been thinned out as well. Money very well spent in my opinion. Goodbye are the days of finding surprise chinskers while out in public, crazily digging out barely sprouted chinskers with sharp tweezers (bloody mess) and making sure to do all my tweezing before social events and vacations. Also gone are days where the sun catches my face, just right (or wrong) and exposes a hidden beard during a traffic light. Where'd I put those damn back up tweezers?!?!? The travel sized ones, for emergency whisker situations? So back to Joan - she's fabulous, an expert, runs a tight ship. I've never waited past my appointment time, her procedure room's always tidy with good tunes playing and she's fast. Most of our conversations are while she's working around my mouth and yet she hangs with me, despite the mumbling. I'm honestly so glad I found her and only disappointed I hadn't started sooner. While most of my problem areas are no longer so, I continue to see her for maintenance because I'm that impressed with my results. Please, go see Joan!

    Although the site is geared for 'every woman' seeking relief from 'emotional' pain of undesired…read morehair, Expert Electrolysis does not recommend women who are transgender even seek a consultation, citing that half hour bookings aren't sufficient for facial electrolysis. Their conclusion was made pre-consultation, clearly driven by biased assumptions on what concerns a potential client might have. As I did receive an e-mail response from the team, I continue to believe (with effort) that Expert Electrolysis means well, therefore I give them two stars in pursuit of that hope. Unfortunately they just haven't caught on to the idea that women come from all backgrounds. Disappointing and a little surprising considering Seattle demographics. Please show integrity and be true to your aspirational mission statement; seek ways to treat -all- women.

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    Expert Electrolysis

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    The Beauty Lab - skincare - Updated August 2026

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