My 6 year old, my grandfather & myself came to the belly factory early June, 2023. The lady in the front by the register was very nice. It was the tech in the back who was rude to my son. He wasn't the most excited after we found out the gender, but he still sat down, & only made silly comments about how the baby looked on the screen. The tech would continue on doing her job, while also TALKING BACK to my son. Like she knew him, or was his family member. She cut me off while I would speak to him. Every little thing he said about ANYTHING was clearly getting on her nerves, & she was getting on mine. It's weeks later & I'm still kinda upset he was treated like he wasn't apart of our special moment. Thank you for making my time there not worth the $130 we spent. If I have another, I won't be back. read more

We were anxious to find out the sex of our baby, so my husband and I went to The Belly Factory for the gender identification ultrasound. I am so glad we did because we had a really great experience. The ultrasound tech was very friendly and the consummate professional. She explained everything well and I felt comfortable the entire time. I brought a flash drive with me and she even downloaded 19 pictures for me. What's also great is that The Belly Factory caters to all types of moms to be. I tend to be on the side of simplicity and there was no pressure of an up-sell. But, if you aren't, you can get all sorts of add-ons like stuffed animals with the recording of your baby's heartbeat, picture frames, ornaments, and 3-D ultrasounds. They even have pews in the room so that there is ample seating in case this is a family affair. read more

I went there today to get the Sneak Peak blood test. It was a wonderful experience! The ladies working were polite, professional, and so nice to talk too! The blood test was quick, easy, and painless. They told me they had never had an incorrect result on the Sneak Peak blood test, so I can't wait to hear back from them with the gender!! 100% would recommend read more

So far I've been to the belly factory with 2 of my 3 pregnancies, and I'm going back next week for the gender reveal for my third pregnancy! The first time I went was in 2011. I was probably a little over 20 weeks and wanted to get some pictures of my little man. He was not cooperating very well, so the tech fed me some chocolate and water and had me walk around a bit to see if we could get him to wake up and move around so we could get a better shot. Unfortunately that did not work, and they were extremely patient while waiting, tried for a while and then allowed me to reschedule to come back to try again. The second time worked out great, I got great pictures, the heartbeat bear, and it was a great experience! The tech both times was very pleasant. The second time was in 2013, I went right at 15 weeks to find out if my husband and I were having another baby boy or a baby girl. They right away were able to tell it was a boy (later again confirmed at 20 weeks at my regular doctor's scheduled ultrasound). It was great to be able to find out so early, I'm about as impatient as they come. Again it was a very pleasant experience. The tech was super friendly; my husband, sister, and 1 1/2 year old son were with me and it was not a bother to the tech at all. I've been counting the days until I go back for my next one, I'm sure they will not disappoint!! read more

Not sure what's with the bad service, no solution reviews. That's too bad. I've been to BF for two pregnancies and will likely go back for this third. My second was breech at our 32 week u/s and she just couldn't get a good view so she tried and tried and finally gave us a coupon to come back in a couple weeks. We did and he still hadn't flipped so we ended up not getting a good picture. Not their fault though, and they tried to do what they could. Only bad things is they keep moving ;) Every pregnancy I need to find where they moved. read more

The staff was prompt and friendly. The ultrasound tech was knowledgeable and helped make our experience very special. We were given several beautiful pictures and were able to view our baby for a more than ample amount of time. I highly recommend The Belly Factory! read more

This has been, by far, the worst experience of my entire pregnancy. I'm 30 weeks & went in to get a few pictures of our son before he arrives. First of all, the blonde woman behind the desk is nothing but loud, rude & obnoxious. We finally make it back to the exam room & I lay down. Immediately the Tech tells me she won't get any good pictures, because there isn't enough fluid around the baby. No sympathy, no explanations, nothing. We drove 40 minutes to be treated like crap & just excused. When we left the room to go up to the front, the blonde woman behind the desk (mentioned before) turned to me and very rudely started to tell me that it's my fault for not hydrating. Excuse me, but you have no idea how much water I've been drinking! Maybe I'm having an off day!? There was absolutely no reason for her to accuse me of doing things wrong. The LAST thing a pregnant woman, especially a first time mom, wants to hear is that she's wrong. I walked it of the store, without my pictures, the gift bag & without rescheduling. I'll take the $125 as a loss rather than give that woman any more business. I will never return & never encourage anyone else to do so either. By far, this was the WORST experience I could have imagined. read more

Just want to say Thanks for letting us know at 3:42 on 7/3/13 that you can not due our 4d ultrasound on 7/5/13! We have had it scheduled for over two weeks! Your reason was one day past 34 weeks! If this was an issue we would have made our appointment sooner! Now I guess we are just out of luck! Thanks again for your not so great costumer service! read more

Ok I am NOT preggers (YAY....no offense to those of you who are). But, I came here with my friend who is so we could find out the gender of her little man and get some pretty pics. I saw the bad reviews about the service here, and honestly I'm surprised! Everyone that works here treated us very well. They were friendly and inviting, I didn't feel uncomfortable at all. The video and pictures came out really well (the music in the video was a little cheesy...oh Celine Dion). I'm not sure if the price range was fair or not since I have never experienced all of this myself, but I didn't think it was that bad for everything she got. They also have a small store where you can buy baby clothes, toys, pictures frames, stuffed animals, etc. It would be a good place to come for gifts. I would come back - it wasn't scary/rude. They are moving - so they won't be at this location much longer. read more

I first came to the belly factory at 14 weeks to determine gender. At this visit, the owner informed me that I had a vanishing twin. She had no right to say anything about my condition. I cried instantly because of my medical history. She also only gave us 2 of the 4 photos that we paid for. The one photo made my baby look like she was missing a limb. I figured this was because of her being so small and active. We returned at 27 weeks long for the "photo shoot". I explained to her about the missing photos from the last session and she said she would take care of it. I brought family with to this session to experience the pregnancy with us. Almost the entire session was the 2d not the 4d. The pictures were the black and white 2d, not the 5×7 4d like I paid for. The pictures were also all head shots and very blurry and creepy looking. We chose to go here for the 4d experience, not the experience we can receive in our doctor's visit. I am highly disappointed in both experiences . Stay away from this location!!! read more

The Belly Factory - Who would print this for the parents? This looks like something out of a horror film! - Medical Centers Near Me - Frankfort, Illinois

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We had a wonderful experience here! We went first thing on a Saturday morning and got right in (we had an appointment). It felt very "homey" and comfortable. We will go back for a 4d when I am further along. read more

Looking back (now not being pregnant) I wish I would have confronted the owner. Horriable customer service! I ordered a package (the top of the line one) and the first time I went in my baby wasn't facing a good position, but she told me to come back, so I didn't mind I only got an unfinished CD of my session, and non of the printed pics in the pacage. The NEXT time I went back its was like she couldn't be bothered with me. I drank a ton of water and my water was good BUT the baby was still a little off. She was SO rude, she said she was going to do this again, and I should just take what I could get??? I paid over $120 & have nothing to show for it. If I could do it again (which I will with my next pregnancy) I'll go to another place. She really scared my pregnancy experience! read more

I went to The Belly Factory 02.28.18 for my 30 week 2D4D ultrasound. Me, my son and my bestfriend drove an hour from Indiana because I was recommended The Belly Factory for a coworker. Upon arrival lady at the desk complained that she had been there since 5 oclock, which was a little unsettling because she was complaining to me a customer (which seem unprofessional to me) but anyway I brushed it off. I signed the paper work and proceeded to the back to get my ultrasound. On the way to the back she asked, do I have to use the bathroom and I replied No. She proceeded to say, are you sure because I dont want you asking to use the bathroom once the ultrasound start. Which came across very rude to me (its not about what you say but how you say it). Long story short me and my family weren't even back there a good 10 min (which on line it says its a 30 min section). The untrasound lady said my baby was covering her face, the pictures weren't clear (on the website the pictures are clear). Actually the whole experience was horrible, I was so disappointed I could cry because this was suppose to be a special experience for me and my family and it completely wasnt. And to top it off after getting the ultrasound you have to walk though the store part to get to the register so we stopped to look at merchandise, the front desk lady came and found me and said, "Candace that will be $85," at this point I was like really. I was going to purchase something but they must didnt want me to. We got there at 7 they had us out the door by 715. I felt so rushed. I regret going to The Belly Factory. It was a waste of my time, money and energy. If you want services such as; rushed, disrespected, rude, bad quality pictures The Belly Factory is for you. I would have given 0 stars if there was a such thing. I will remember this experience for the rest of my life. I dont recommend The Belly Factory to anyone. read more

Amazing experience. I was extremely nervous after reading some of the reviews but I couldn't have asked for a better day. My in-laws flew in and we all went to the belly factory together. We went on a Friday and we had a gender reveal party that Sunday. Both grandmas and great grandmas came to the ultrasound with my husband and I. The tech was so pleasant and didn't mind that we had so many people. If it wasn't for the belly factory my mother in law wouldn't have been able to go to an ultrasound appointment. And they were 100% correct! Baby girl! read more

The Belly Factory was everything I thought it would be, and more. My husband and I are pregnant with are first and were so excited to find out if we were having. Our doctor informed us we wouldn't find out the gender until 20 - 22 weeks, so this was the perfect option for us. We got to bond with our baby for 15 minutes during our ultrasound, found out our baby was a boy, heard his heart beat, received a nice gift bag, stuffed animal with the heart beat inside as well as a picture CD and movie. It was a bit expensive but worth every penny. Two thumbs up!! read more

The Belly Factory - Medical Centers Near Me - Frankfort, Illinois

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I went to the Belly Factory to find out the gender of my current pregnancy and I had a great experience! The technician was great and extremely patient with us, especially my 7 year old son. He was less than thrilled to find out he was going to have a sister and she was absolutely amazing with him! I just scheduled another appointment for the 4D :) read more

I was not impressed with the Belly Factory at all. The lady checking me in was pleasant enough but the woman doing the ultrasound was a grump. Also, the photos on the website are much more clear than what I received. You can't even tell what you are looking at in my photo it is all blurry. I drank all the water I was supposed to to have a clear photo so that could not have been the issue, it just seems like the ultrasound tech wanted me in and out. It was supposed to be a 30 minute appt and I was out in 10 minutes so it's not like we were lacking in time. I am glad I only did the heartbeat session with 1 photo because if I had spent all that money and got the quality of photos I got yesterday I would have been really upset. read more

We visited The Belly Factory two times during my pregnancy..the first was at 15 weeks for gender determination. I was too anxious to wait until my 20 week scan at the hospital so we decided to pay the extra money and go a little early. The images were okay..but I wasn't going to complain because we did get what we went there for..to find out we were having a baby boy!! The lady who did our ultrasound wasn't as pleasant as I would hope someone who got to see babies & excited parents all day would be. We were also supposed to receive a gift bag with our purchase & did not. [Through all the excitement of seeing our baby for the fist time I didn't realize this until weeks later.] At 28 weeks we returned for a 4D ultrasound and had much better results than the first scan. Overall the place is nice & I would probably go back during my next pregnancy. Decent prices & they do have promotions and deals every month..just wish the staff was more accommodating & friendly!! read more

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Such a cute place, me and my wife loved our visit. Everyone there was more than nice, and we got to find out the gender I'm positive we will go again and mabe even leave earlier to check out some of the little shops that are around the place. Like I said couldn't have expected more then delivered on Every level read more

We took our daughter here because the pictures they use on their website and in their advertising pamphlets were spectacular, we figured a little over a hundred dollars to see clear pictures of our granddaughter was a small price to pay. Right off the bat the experience started out bad. The place is a little hard to find and we ended up at the back door( because the address is on the back door and there is a parking lot), we knocked and practically got yelled at to go around. Once in, the place it was beautiful inside, unfortunately I can't say the same for the staff. Both ladies that were there had a bit of an attitude. Once we got started, our excitement peaked, and then quickly diminished. At one point I commented I can't even tell what I'm looking at, only to be told, look can't you tell that's the cheeks that's the....NO! I'm not an ultrasound tech. According to the website I should be looking at a face. After the disappointing procedure we questioned why the pictures didn't look like the advertising, they immediately got defensive, saying it's not our fault; she should have drank more water. We told her before hand, make sure your drink water. There wasn't the slightest effort to try to make things right, no discount, no 2nd chance, nothing. This whole experience was a disappointment, the ultra sound pictures from the doctors office were 10 times better and over a hundred dollars cheaper. We say this is a gimmick and use at your own risk. read more

i agree with MAX A...these people who work here INCLUDING THE OWNER have no customer service WHATSOEVER and show NO EFFORT to offer any kind of solutions for any kind of problem. My husband and I went here to get our ultrasound done. The staff were nice at first and our ultrasound experience went well at first. We actually thought we might come back to this place again. We signed up for the special package and they told us at first that besides everything else we were supposed to get with that package, we'll be getting a DVD of the entire session with background music and 80 pictures on a CD. When we got home and checked out the dvd and cd, there were only 30 pics and not 80 like we were promised. And the DVD with NO background music. We tried everything by turning up the volume and tested our computer to make sure the problem is not with our computer. The next morning we decide to call the place and explained to them what happened. We spoke to the owner of the store..her name was Lori...She IMMEDIATELY GOT DEFENSIVE, and show no effort in finding a solution for our problem. She and all her staff were so negative towards us when we tried to explain to them what the problem was. The owner of the store has such a bad attitude that she actually HUNG UP THE PHONE on our conversation. It was so hard to believe an owner of a store would even consider hanging up the phone on a customer that was asking for help. Needless to say I was very upset and I would never consider going back here ever again!!! For the record, the pictures came out good, but customer service was terrible here. The staff INCLUDING THE OWNER is not professional at all. Our first experience here started out ok but turned into a nightmare. If you expect quality customer service, do not go here. read more

To me a elective ultrasound is for seeing the baby in between the lengthy time period between doctors appointments and for getting some good pictures. I was disappointed with the quality of the printed photos. They were quite blurry and four of them were the same exact shot just zoomed in or out. I was happy to see my baby and the lady was nice, but for the price, they need to work on their photos a bit. read more

My husband and I had a WONDERFUL experience at The Belly Factory. We are expecting our first baby and went for the 3D ultrasound at 31 weeks. It's been very important to us that we do NOT find out the baby's gender and I was very nervous with how detailed the ultrasound images can be, that we may accidentally get a peek. After getting all the way to 31 weeks I would have hated to ruin the surprise in the home stretch. As soon as we walked in the room I told the tech that we didn't know and didn't want to know, she instantly put me at ease when she said she had been doing this for over 30 years and she promised she wouldn't go past the belly button. We got to see the baby's face, she told us the current weight, approximate birth weight, head measurements, and that our baby has a LOT of hair. She even measured the hair length for us and showed us a couple pictures of other infants to give us an idea of how much hair we were actually looking at. She showed us where the cord was and explained that it was in normal position and we even got to see the baby's feet which were pressed up against his/her face and she explained that was all normal as well, she was super informative! We got all the baby's pictures printed and had them put on a CD as well. Overall I truly couldn't have asked for a better experience. read more

Went to The Belly Factory today as I am pregnant with my first. My husband and I were very excited to see baby and share with a few family members and best friend. I was incredibly disappointed and frankly pissed when I arrived for my appointment that I have had scheduled for a month to find out that what was said to be part of my $95.00 package (second highest priced package) was not actually included. While I only ended up paying $82.00, I was told they don't do the DVD of the ultrasound session anymore. I was upset because had I known this, I would not have even come here and would have booked with My Baby Bump in Orland as they give a DVD (I was there recently with a friend who was pregnant). If you are going to advertise something you should absolutely provide it and if not then take it off of your website. No apology from staff. Wasn't going to let that ruin my visit as we were going to get to see our little one wiggle around! However, more disappointment. They finished the ultrasound about as quickly as I pulled my shirt up. 11 minutes total we were in the building. I inquired about the 30 minute time slot (Since I figured this would last longer than an ultrasound at my OB) and was told that time is allotted for arriving, signing in, using the restroom and for ultrasound. Expect your time in the room seeing baby to last about 6 minutes. Staff was friendly enough. Clean environment. However, I will never come back here or recommend it to anyone for a first time pregnancy experience. read more

Im giving a 2 star only because my first experience was not bad. However for my 2nd child I decided to go again. I made a reservation 2 months in advance since I knew Christmas time would be busy. I was called to reschedule a month later. I was told babies were comatose after holidays from moms eating so much and no one would be there that day. So I agreed to change my appointment. I get the email and in my original package a DVD came with the price with the rescheduled package it said I had an extra $10 for a DVD. I called right away and said I thought that was not fair and they said don't worry the DVD will come with it but if I not looked at the packages id have to pay extra for a dvd because they rescheduled.. The next thing that upset me was a few weeks later after that I see them advertising for open time slots on my original scheduled day. I was thinking wait why was I rescheduled. So I asked on the social media page. I was blocked by their page. I called the store and Kristen was super nice however the owner could care less and stated she was sorry I felt that way. My issue was it is good business to offer the original date to the people who wanted/originally scheduled it. She didnt care. So I just told her to go ahead and cancel my other apointment and she hung up on me. Wow good way to run a business. read more

So I went for the gender ultrasound with my husband and daughter to find out the gender of our twins. Twin A got a decent amount of time, twin B, not even an explanation, so I'm not convinced the owner is right. Why was terrible, is that after she told us we were having 2 girls (hoping for a boy as this is my last pregnancy), she asks me, "Are they natural?" Really??? I was dumbfounded. Couldn't believe that now I have to disclose my fertility issues (that if you've ever experienced know how painful it was) with a complete stranger, all because she is nosey. It was awful and completely insensitive. I thought about calling to let her know that she should not ask that question and it's pathetic that after "30 years experience" she hasn't figured it out. read more

Oh, how I wish they had the Belly Factory when I was having my kids! I was so horrified by all the cutesy items - I suddenly had to dress and carry accessories that made me look like a baby too. And trying to breastfeed was a disaster. This place is a DUCKY and BUNNY FREE zone - filled with cool Baby and Mom Bling, diaper bags I could carry without embarrassment, 4D ultrasounds that can be shared with extended family and friends - good lord, they are so detailed and amazing. And seminars on breastfeeding, dulas, midwives, and more. They even offer safe massages for pre and post natal. It's decorated in shades of chocolate with bursts of raspberry, hip and happening. You can host a baby shower here, take yoga classes. Lori Dunkman owns the place, and hires only registered, certified ultrasound techs that have at least 4 years of formal training. She is so doing this right - with everything a mom-to-be and new mom needs - skin care, baby slings - the place is AMAZING. It's easy to get to - right on LaGrange Road, south of I-80. LaLeche meets here too!! read more