I have been waiting 2 weeks so far for a $25 refund for a defective item I returned. The manager…read morewho sold them to me was indiferent to the point of rudeness, and seemed put out that I wanted a receipt and a bag for it. I gave them business because their main emplayee was very personable and seems honest. He tried his best for me to exchange it for something instead of getting a refund, stating this company's return policy is tedious and might take a week. I've never encountered a business like this in my 74 yrs.

There is a trend in these reviews that shows Cycle Spectrum is good at sales but extremely poor at…read moreservice. I bought a bike there a couple of years ago and was satisfied with my experience. Today a brought in a bike with a front flat tire and was told that they were booked for two week; for a front flat mind you (a ten minute job). Further, they wouldn't even take my bike into the queue because it wasn't one of the brands they sell even though I'm a repeat customer. So, if you need your bike serviced, go somewhere else. On second thought, if you're shopping for a bike, also go somewhere else.

So happy with their service and expertise. Collin knocked out my issue and resolved it so fast…read more Brought my 9 year old e bike after it would not turn on. I was thrilled they were willing to check it out, since it was not their brand. He got the bike up and running after finding the defective fuse. He is the man! I will definitely shop here for my next bike!

It's been a little over 2.5 years since I purchased my Pedego bike and I took it in for a new rear…read moretire/a"inner tube. I have 5,200 miles and it's a great bike. Anthony, serviced my bike and he helped me get it on the new carrier and he showed me how to secure it. He was friendly and helpful

This is one of my favorite national/state parks…read more Lots of armadillos. It goes without saying but watch out for snakes

This is the north beach parking area. You have to park and walk across the street to go to the…read morebeach but they have lights to notify drivers there are pedestrians. There are signs to pay for parking and it's really easy to do.

We popped into this bicycle shop in Nocatee to have a look and "window shop" and to get an idea for…read morea Christmas present. When we arrived, we were greeted by a young man who was ready to help. Since we were just browsing, we had a look around. They don't have a ton of options at this location (they have another on Phillips). When we looked at kids bike prices, it gave me a bit of pause. The "cheapest" one we found was over $400 (maybe I'm old, maybe I'm cheap, I don't know), but I wasn't expecting to pay over $400 for a bike. In the meantime, all the staff looked knowledgeable, were able to answer any questions, and they do repairs in house, so this would be a great location to get your bike serviced at.

these guys have a great location and are very busy customer…read moreservice is great when you are making a large purchase or sizable repair job but if you're there for something small forget it...even if you're a loyal customer I've been loyal to them but have not had the same courtesy in return. since the large purchases I've been in there 4 times for the same small 15 min and they just can't seem to find the time. no worries....I'll move on to somewhere where my money and loyalty are appreciated

Justin was great. He set up 4 chairs and 2 umbrellas for my group and checked in with us a few…read moretimes to make sure we were ok. He showed us how to adjust our chairs and was willing to move our spot if we'd like. Overall great experience spending the day, 10am - 5pm, at the beach without having to lug heavy umbrellas an chairs from the parking lot to the water.

Easy to work with. Super friendly. And they were very convenient to use. Price was reasonable for…read morethe full day.

We feel hugely blessed to have found this place (special thank you to all the previous reviewers!)…read more The owner Alex is as knowledgeable and nice as can be. We had looked all around Jax for a replacement cruiser for my daughter after hers was hit by a car. We found the best prices and a lifetime guarantee on the one we bought here. He even helped install a new bike rack I brought so we could get the bike home. We couldn't be happier!

There's a reason why he has so many 5 star reviews. The owner of the shop is extremely honest,…read moreknowledgeable. He also has the best prices in Jacksonville! Highly recommend!

Great family owned business. Frank is very helpful and informative about his e-bikes. They have a…read moregreat selection available and you are free to test ride . frank answered all my questions and concerns. I purchased my e-bike that very day. His product crossed off all my boxes for a new e-bike. I felt his bikes were high quality and priced very reasonably. He also offers repair services and maintenance. Stacy delivered my bike that very day and went over the bike's operation. I'm very pleased with my e-bike purchase. Highly recommend.

Everyone else here has great reviews about National Ebike and the owner Frank. I bought an Ebike…read morefrom Frank a couple of years ago and it worked great, until it didn't. It's been sitting broken for over six months and Frank has made less than zero effort to get parts to fix it. He doesn't sell the brand anymore and he apparently doesn't fix them. Countless texts, emails, voicemails, and phone calls - including speaking directly to Frank - gets no response. Every status is the same - "let me research it and get back to you". Take your money and business elsewhere.

Duane is very good at his job as well as an outgoing character. Very friendly and reasonable on his…read moreprices. Thank you so much!

Awesome place and Duane was super cool. Come to find out he work at the same store (HIC in Hawaii)…read moremy folks purchased my first bmx bike a pink GT pro performer

I have an Aventon e-bike in need of pedal assist mode repair (it didn't work at all soon after a…read morebeach ride--I know, kind of dumb). Starting with my initial phone call to Open Road, every interaction I had with the staff was handled courteously, professionally, and knowledgeably. I dropped my bike off and received an apology that the work probably wouldn't be finished until the following week--no problem since I wasn't in a hurry, but I appreciated the warning. The work was indeed done the following week and to my complete satisfaction.

Called to get some work done on my bike. I was told I'd have to leave to bike for several days…read more It's pretty simple work for someone with the correct tools and know how. The kind of job that shouldn't take longer than about 30 min. I explained that I'm from 1.5 hr away and I'd like to make the drive only once if possible. I asked if they would be able to schedule me an appointment to get the work done. He said I'd have to call back and speak with Jeff the next day. I called back and spoke to Jeff and explained my situation. He said they're really busy and wouldn't be able to get to it today. I asked about next weekend or the weekend after. It became very clear, he had absolutely no interest in doing the work. I said I'll find another shop. Poor customer service. Sadly more of the norm when it comes to bike shops these days.

Nice to have a local store where you can buy lots of Jags stuff and the prices are okay, if a…read morelittle high on some items, and they do have a good selection of Jags items. They have lots of Gators stuff (BOO!) but their FSU selection is decent but a little lacking (just like the Noles on-field performance the past couple years) so it would be cool to see them add some more Noles stuff. They also have a selection of items for other teams like Bama, UGA, UCF, USF, etc. as well as some other pro teams. This store isn't huge but they pack a lot into their space and it's near Bono's if you want to stop for lunch or dinner. I'll come back again when I'm in town and want to get some Jags or Noles stuff.

Rude staff and god forbid anyone gets up off their chair to help you but that's ok I have no…read moreproblem taking my business elsewhere