This sweet hotel was well appointed, clean, and the staff was super kind and accommodating. I…read morewould absolutely choose this hotel again.

This is a very nice hotel that is very pretty and well appointed throughout. We were given a corner…read moreroom overlooking the river which was a great view that we enjoyed. It was also pretty large which was great for a change! There was a king bed, nice toiletries and a Nepresso machine. All in all our room was great and the hotel overall is beautiful. It doesn't get 5 stars though because at $327 a night you don't get a lot of extras. No breakfast although there is a restaurant. We had to pay extra for parking - so that added another $45 a night for self park, more for the valet. There is a small indoor pool which I don't want to use in the middle of summer - give me an outdoor option! And the location wasn't the greatest for walking around. We asked the clerk how to get down to the river to walk around and he advised against it, telling us it wasn't safe!! I guess homeless people sleep on the riverwalk and hassle people when they walk by. We did go down there, 2 males and I, but did stop short of what looked like a homeless enclave.

Arrived here very late at night and needed a room. Sheri was fantastic, helped me super quickly and…read moremade sure I was ready to go for a late check out. Made the process easy during a stressful time.

Great coffee. I just stop by when I am meeting a friend to drive to Lansing or Detroit, using the…read morehandy MDOT lot. Breakfast always looks good but I am not that brazen. A couple folks I suggested the hotel to said it was nice.

Nice place and good location but the very high price tag is not worth it. Hotel is clean and…read morepleasant but the service is no where near the 5 star price tag. Example, asked for an extra pillow and was met with hostility and the pillow never arrived. 4 star hotel, 3 star service. High end prices should equal high end service. There are too many better options out there.

I stayed here for a work trip recently and it was nice…read more Staff - standout - they were all outstanding. The front desk team was always ready to great you with a hello and smile. I loved all of them. Their personalities can start your day off on a positive note and if you had a bad day, their warm welcome in the evening is a reminder there are good people that make the world a brigher place. Food options - they had nice options for onsite dining. I was able to enjoy a dinner at Knoop on the 8th floor. It was a happening place. The food - excellent! The rooftop deck - lovely. Staff - friendly and they hustled. The room - it was ok. I like the simplicity. There wasn't a dresser with drawers. There was a side table that had drawers. It appears I might have been in a room that was designed to be handicap accessible. Which is great to see they offer accommodations for everyone. The challenge I had was the shower bench that folds down from the wall made the stall more narrow. I love that they provide magnification mirrors for primping...however for this room it was mounted low - just above the counter sink. I wasn't able to use it. The complimentary handsoap - was not appealing. I used it without thinking twice because I have never experience "offensive" smelling hotel products...flowery yes, but never offensive. This had "charcoal" in the name and it seemed appropriate because it smelled like something was burning...yuck. I didn't enjoy it at all. Thankfully I bring my own toiletries. I didn't use theirs. Parking - Love the valet service - not cheap but worth it if you are there for a work trip and work is paying. They also have a garage you can park in behind the building. Surrounding area - there several great restaurants within walking distance. If I return to the area, I will definitely try to stay here again.

I recently stayed in Downtown Grand Rapids, MI; between gigs - it was my first time at The Hampton…read moreInn and Suites on Dudley PL NE. First off, a big shout-out to "Brett" at the front desk - I'd called ahead for a late arrival - and he very efficiently checked me in with an entire lobby filled with youth baseball players and their parents! My room was so immaculate - I had flashbacks to my early teens - back to when my dear Mother would spotlessly clean my bedroom. My accommodations at The Hampton were extremely spacious (much bigger than my room growing-up, that's for sure) and the walk-in shower was huge! The complimentary breakfast the next morning was ample and delicious - a great start to my next 100 miles of driving. I'd definitely stay here again - in fact, I look forward to it! #socialmediapromo #socialmediainfluencer #HamptonInnAndSuitesGrandRapidsMI #HiltonHotels #GrandRapIdsMI #hotels #hotel #travel #hospitality #hotellife #hotelroom #besthotels #hoteliers #instatravel #traveling #beautifulhotels #relax #like #hotelstyle #lifestyle #hotelsandresorts #travelphotography #marketing #travels #hotellife  #cleanhotel #hotelstory #TravelingMan #Michigan

Update to my previous review …read more... My third time staying here to visit sick family and each experience has been easy and wonderful! Thank you. Wonderful experience! From start to finish I had a great experience and it's in large part due to Parker, a front desk employee. He/him is professional and friendly and upbeat, a joy to interact with and very helpful. I have been coming to Grand Rapids from the Cincinnati area for the past three weeks and will be doing so for the unforeseeable future... I am in town to visit a sick family member and it's all very difficult so to walk into a hotel and to be greeted with genuine enthusiasm and kindness is everything in that moment. I went to my room with a smile after spending a day in tears... truly thank you for having such wonderful employees. Okay, as far as the hotel is concerned... loved my room and the shower was amazing! They had shampoo and condition and body soap on the wall full of decent products.... I had forgotten body soap and hate bars so I was very thankful for the body soap! Everything was just easy..... I am an early morning person so I was heading to the hospital early each day and completely forgot they have a free breakfast... family member's that had the breakfast said it was great- cousin grabbed oatmeal and berries I think she said each morning on the way to hospital.... Finally, one of the nights I was in the lobby with a cousin waiting for another family member and when we were all ready to leave for dinner I neglected to grab my purse from the chair.... So after about 30 minutes I realized it and was devastated, assuming it was gone for good...I started thinking about all my losses and the credit cards numbers I'd have to call and then I called Parker. He/him found my purse and we came and got it.... Again, such a wonderful and kind exchange. I had a big bag of Costco chocolates in my car I promised her and on my drive home I saw them in my rear view mirror-- Parker- they are headed your way next week... and genuinely, thank you for your amazing and kind service!

I stayed here for business, with flight delays only was there for 5 hours to sleep. Getting to the…read morehotel at 2am, I was greeted by a friendly front desk person, despite the late hour. When I got o my room I couldn't find the thermostat to turn up the heat, I called the front desk and they sent a female security guard to help me find the panel, it was behind the tv. In the morning I was as able to get coffee at the coffee bar. They have a full breakfast with a made to order omelet bar. The lobby is very open with a water feature that makes sitting in the lobby to work or have a meeting very peaceful.

We have been here 4 times All the times we have been here,…read moreit keeps getting better and better, the staff is very very kind, the pool and hot tub are a amazing and half the hot tub is even outside on a huge balcony for everyone! The room is clean and spacious but when we walked in this time we had to keep the water running for 10-15 mins before it got hot because it was freezing. The breakfast is amazing and it is a complimentary buffet. They even have an omelette station where you tell them what you want and they will make it for you. There is also a personals balcony for you. And there is a smart tv. Best hotel ever and my favorite review ever.

Came in for a conference and this was the conference hotel. I arrived early and took advantage of…read morethe noon check in. Unfortunately, a king room wasn't available early, but I was alone so I didn't really care about only having a queen. The rooms were like a small European apartment, lots of space. That was nice to have space to sit amd be comfortable that wasn't in bed. The bathroom was also very nice. I was put on the Pantlind (older) side of the hotel, but it has been updated nicely. My biggest complaint was I was askied at check in if I wanted a higher level room, away from the elevator, etc. I asked to be as far away from the elevator as possible, which apparently meant right behind the elevator, which I coild hear grinding away at all hours of the day. Other than thay small misjap, my stay was great at the Amway Grand.

The Amway Grand hosted a conference I was staying at and we were fortunate enough to be booked…read moreinto the Tower building. I had a real decent King room with a nice view of the Grand River. The service is always very nice. The accommodations are also consistently decent. I always enjoy my time at the Amway Grand Thank you very much for a wonderful conference experience, Looking forward to the next time!

Really nice hotel! It seems oriented for weddings or other large gatherings to book rooms in. It…read morehas a connected parking structure and your parking is validated upon your check out. Our room was really big and had a mini kitchen in it. We didn't use it but it looked great for a bridal party getting ready or something like that. Good price overall for being in the center of the city

We are in Grand Rapids quite frequently and have stayed at a variety of Hilton and Air BnBs while…read morehere. This hotel is my absolute favorite! It has EVERYTHING. They do everything right. For starters, there is a convenient parking structure attached to the hotel. I believe it's about $30 a day to park. There are multiple things all within walking distance. Bars, restaurants, speak easies... You name it. They have a great rooftop bar open on the summer and with good weather. The view isn't anything spectacular but it's pretty and it's a nice set up. On Weds they give you two drink tickets for beer and wine. Yes please! They also have a bar on the third floor (? I think) but that bar is not open if the rooftop is. They have cookies all day on Weds and free coffee and breakfast daily. You really can't ask for more! Oh. And they are suites. So big rooms with lots of space and kitchens. The staff is super friendly too. We have always had a great stay here and I recommend checking it out.

I recently stayed at this hotel and had a decent overall experience. The room was clean, and the…read morestaff was friendly and welcoming. One downside was that the air conditioner was extremely loud, making it difficult to get a good night's sleep. I also discovered that while my room door locked, the deadbolt wasn't functioning, which was a safety concern. The hotel restaurant was okay, but I was disappointed that they weren't offering happy hour despite having signs advertising it. On the plus side, there are several bars and restaurants within walking distance, which made it easy to explore the area. We even stumbled upon a nearby concert while out walking, and it ended up being one of the highlights of our trip. Overall, it was a decent stay with a few issues that, if addressed, would make the experience much better.

The room was very run down compared to Courtyards I've stayed at elsewhere. And I have stayed at…read moremost of the downtown hotels and this is the most in need of updating. Proximity to the new Acrisure Amphitheater is the one advantage. Old mattress and nicked-up furniture. No USB charging ports. Poorly designed shower and the head nozzles need cleaning. Dingy carpets and walls. The pool (one of the reasons I chose this hotel) was closed for maintenance. They did offer access to the Amway Grand pool two blocks away--not very convenient. The staff was very friendly and we had a pleasant meal in the Bistro. Will not stay here again until the rooms are upgraded.

This hotel is clean and comfortable. Our room was spacious and neat The bed was just firm enough…read more I slept great! I also never heard any of my neighbors while trying to sleep which was nice The shop in the lobby has a lot of snacks and drinks. They are slightly overpriced but convenient if you need something. The front desk was helpful and friendly when needed. They often greeted us as we passed through. They also gave us some food recommendations which I appreciated. The fitness center and pool area are nice highlights to this property. Both areas were clean and well stocked with towels. While the areas are not huge, they are functional. I enjoyed that the gym is 24 hours. I would recommend this hotel and certainly come back

Stayed here overnight for a soccer tournament. Nice clean hotel. The restaurant/bar was nice and…read morehad good food and great bartenders. Weight room is sufficient and the have adult swim in pool from 10:30-12:00. I would recommend and stay here again.

This is such a lovely hotel!…read more The only downside is that it was extremely busy, but we did come on a nice spring weekend in March to a busy area. There was a scrapbooking convention and a few sports teams, but I found that the accommodations were pretty quiet on the sixth floor. The host was able to change our room to a room that had not had a dog in it for over a month due to severe allergies (anaphylactic). The kickback meals were huge and delicious, and they had allergy friendly options for both of breakfast and the dinner for my big Allergy baby. There was a small fridge in the room that worked so well it froze a lot of our supplemental food we brought for those of us with allergies. The room was clean. We had laundry on our floor, which was incredibly helpful when my baby product exposed to an allergen. The front desk was able to take the cache I had and give me quarters for the machines. They had speed queen machines, which were efficient, but they definitely could've used a little bit of a cleaning. I didn't expect a lot since it was a hotel, laundry room but I was pleasantly surprised. If you don't have any allergies staying at a brewery, can save you so much money with all of the food choices. This is one of the best ones I've ever seen, and all of the staff was kind helpful, and communicated very well. Unfortunately, we didn't do the pool much just because of how packed and insane it was... the weight room could've definitely used a little spruce up. There were only three treadmills a recumbent bike and dumbbells up to 35 pounds. I was still able to get an OK workout in with the dumbbells, but a mat and inflating the ball would really go a long way. This hotel is an excellent area close to a target/Starbucks a Meijer 5 to 10 minutes from Cascades Park, which was perfect for my kids to get a little energy out after our travel day. There's also a Costco across the street which we are planning on refilling it before we leave.

This is the cleanest hotel I've seen in this price range.We often stay at four in five star hotels…read morebut this looks like a pretty good deal and it turned out to be a really nice stay. There was a free dinner and then there was a free breakfast the next day our room was extremely clean when we checked in and well stocked with pillows and towels. We will look into staying with this brand every time we travel. The only issue I see is that there were no USB ports in the room, not at the desk or alarm clock. Make sure you bring a wall plug/adapter.