I just stayed at the Boca Raton for Christmas week in 2022 and was extremely dissatisfied with our experience. We have stayed at the Hotel many years before when it was under different management and never had any issues. This year was completely different. It was literally impossible to get ANY food at the hotel, which I have never experienced anywhere else in my life. The hotel has at least 4-6 full service restaurants and in the 4 full days we stayed there, the concierge could not fit my husband and I (party of two) in to a single reservation at ANY RESTAURANT and we were forced to eat tapas for every single meal of our stay at the hotel lobby bar, which offered extremely expensive small portions with very limited menu choices. The hotel told us that all the restaurants had been booked in advanced for the holiday week and that we should have planned ahead. There appeared to be no special status conveyed to current hotel guests paying upward of $1,000/night to be ensured a dinner or brunch reservation. Again, this has never happened to us at any hotel in out entire lives, given that it seems safe to assume if you are going to a 5-star hotel, accessing food during your stay shouldn't be a problem or source of stress. There was also no sense of remorse, recompense, or alternatives suggested by the staff we interacted with when they said they could not get us into the restaurants - no vouchers, not even suggesting room service, or anything! I also looked up on the hotel's website after the fact that there were a number of special holiday week food options including breakfast and dinner buffets that no one at the concierge even thought would be helpful to mention to us....maybe those were all booked up too? We definitely will not be returning to the Boca Raton. read more

The hotel is too cold all over but at least our room had a temperature dial. For such an exorbitantly expensive place it was scruffy. And not rough around the edges scruffy; it was more like the unkempt variety because no one cleaned the cloth chair you're about to sit on scruffy. We got a free hotel stay but lunch (sushi) alone was about $240 including tip. Nothing is ever really free I suppose. The room we got was basic, nothing to write home about, I just think if you're going to charge 5 star prices then everything needs to be 5 star. The spa prices too expensive. For restaurant The Blue, the wait staff and view both outstanding but the seafood freshness in both the appetizer and main course were lacking. Dessert was great. Morimoto sushi was worth it. The pool is nice, very clean. There are noisy spots but also quiet sunny corners to enjoy. Checkout: I spent $650 consisting of food, tips, $45 parking daily and nothing else. I got a free 2 night stay so this amount excludes what would normally include the daily resort fee and room rate. I prefer paying similar amounts at higher end more modern places. Maybe this place is good for golfers and serious boaters or people with small children to entertain but it's just not for me. Again five star prices deserve 5 star treatment in every aspect and I didn't see that here. read more

I've stayed here twice and haven't written a review. Outdated and beyond overpriced. This review is about their spa. Recently I was in town and not staying here but wanted to make an appointment for several services at their spa. Nope, not allowed regardless of amount. You must be either a guest at the hotel or a member to make an appointment at their spa which quite frankly I find to be ridiculous. Even if you're staying at other Hilton properties without a spa in the area they won't allow it. Even when I was a guest here the spa treatments weren't anywhere near requiring this sort of policy. It also took 25 minutes for someone to take my call with the "please wait for the next available spa staff member" line playing over and over again. Bottom line: any business that voluntarily turns away customers is a no go in my book. I definitely won't be staying there (or having a spa treatment) ever again. read more

Stayed here for a week and had a wonderful time. The first day was a bit rocky during check in. I had requested an early check in and it was not acknowledged in any way upon my arrival . After not sleeping for two days and being in airports , I was not very happy when told to wait. Ended up waiting 4 whole hours to check in. My colleague on the other hand , flew in the following day and did not have to wait to check in at all. He was checked in early . Did not want to give a bad review based on one experience , so I waited till the end of my stay. The experience I had here made up for the rough start. From the beach club, to the spa, to room service , the staff was very attentive. I will definitely be coming back. read more

Stayed here 3 nights Aug 1-4. We used this beautiful venue as our base for meeting our business clients. We stayed in a renovated room which didn't have much of a view but it was very lovely and comfortable with a walk-in shower. Keep in mind that if you stay here, the cost is exorbitant. Besides the room, add on resort fee, and taxes. Overnight valet parking is $44/night. If guests come it's $23 to stay all day. We were lucky to get a promotion to be credited $100/night. The beautuful buffet breakfast is $44/pp. Including tax and gratuity. A bottle of 16oz water is $9. However, the service is fabulous. Everyone is courteous and they offered to help with anything. My husband needed a wheelchair and they helped bring us to each area . It is handicapped accessible whenever there are steps to navigate. You can rent a wheelchair but we managed with them helping us when necessary. There is a beautiful pool outside of the Tower building. There were plenty of chairs, towels and umbrellas for comfort. We ate at 2 of the restaurants on premises also which was convenient. There is nice space to convene business which helped us tremendously. I noticed a couple of bars which were hopping at night, a jewelry store,and women's clothing store. There were probably more but we didn't have time to explore. I know there are many activities here and a beach. Many corporations host parties and conventions here. So it's very upscale but be prepared to pay for it. read more

The Boca Raton - Tower pool - Hotels Near Me - Boca Raton, Florida

NEW YEARS PARTY WAS AWFUL!!!!!! Beyond disgusting from the decor to the food to the grass I had to walk on w my 3,000 heels and my gown. $400 per person and $300 for the kids. We spent 3600 and were mortified in front of our guests. Horrible music at one point they turned it off all together and if you wanted food you had to walk thru grass every time w sleet and they wouldn't even have a server bringing alcohol you had to get up and get online as well. WORST NEW YEARS PARTY EVER!!!!! read more

The Boca Raton - Waldorf Astoria Boca Resort Horrible New Years!!!!! - Hotels Near Me - Boca Raton, Florida

Are you kidding? Like this Hotel / Club needs any recommendation. If you want to stay on a VACA or a CORPORATE EVENT then look no further. Their staff, grounds and amenities are FIRST CLASS. I read recently it got sold to Mike Dell of Dell Computers. To AMAZING companies now together. Don't walk - RUN to this 5 star first class facility in east Boca Raton, Fl. read more

wonderful pace to stay all year had the best staff and it was alot of fun in more wfys

This place is out of date and absolutely disgusting. I can't believe they can consider it a 4 star resort. Don't waste your money. read more

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5 stars all the way around. The resort, rooms, service, and amenities are top notch. Every detail is accounted for. No matter what type of experience you are looking to have there is something for everyone here. We spent a week at the yacht club, I would highly recommend upgrading to get access to the commodore club. Complimentary light fares and drinks are served from 7am-7pm. We are picky eaters so I was not sure if we would get a lot of use from the lounge however they have a wide variety of offerings. We were able to eat breakfast, lunch, have afternoon snacks, and evening drinks here almost every day which more that pays for itself. With the yacht club you also get free access to the spa pool and amenities. Use this! On our way back to our room each day we used the sauna, steam room and spa pool. It's gorgeous and the perfect way to end a day at the beach. Shuttles run back and forth from the main resort to the beach club about every 10 mins. The sea level experience and the cabanas at the beach club are totally worth it! They have a half mile of pristine private beach steps away from the pools. Guests also get access to the golf driving range, go early to avoid the afternoon heat, we learned the hard way with that. The resort has tons of little hidden features like croquet, bocce ball, board games, etc and little rooms to sit in relax in. The spa is stunning and worth the experience. Add the ritual bath before your service to get the full experience. All in all, if you want a place to feel totally relaxed and at home in south Florida, there is not a better place to stay then the Waldorf. read more

Say what you say, this upscale charming historic venue is overrated. The location and hotel structure is superb and makes for a profound experience The staff is extremely well trained , polite, cordial. helpful, and caring. BUT.... the food was extremely expensive for what one receives. My wife and I had what amounted to an Outback steak dinner that cost over $200. Mind you I am not complaining about the $200 but rather the quality of the dinner and the audacity to charge such a high price! More annoying then anything else was the overt unreasonable pricing for just about anything with the contempt that if you can afford a $600 hotel room you can pay the price. It just stole what could have been a good experience. Too bad.... the place has great potential but raw commercialism makes it very ordinary. read more

What a nice getaway - pretty much right in our backyard. Traveling an hour North is far enough to feel like a vacation. We booked at the BRR for one night, just to unwind, relax and "get away". What a great decision. We stayed in the bungalows, which are all the way at the end of the resort. I went to check in and noticed all the Rolls Royce's and fancy cars and felt somewhat out of place. Nope. The staff treated me just as good as they would anyone else. The nice girl at the front offered me a free upgrade. Really? Sure, we will take it! Getting into the room it was more like a small house. Huge kitchen. Large dining room. Comfortable living room with a sofa and TV and the bedroom had a king size bed and luxurious bathroom with a tub and stand up shower. I felt like I was home. I didn't want to leave. There was a back entrance right next to our bungalows that eased going threw the entire resort to leave. We escaped through there at night and went for some drinks (Funky Buddah about 2 miles away) and some grub (fast food, because it was the only thing open in the immediate area). The next morning we tanned a bit at the pool before checking out. We certainly will visit again. Perhaps take the shuttle to the beach next time? read more

My wife has stayed here on many occasions for girls trip's, she wanted me to experience the resort and show me what a great time it could be. We arrived here and Kristen made the check in very easy and made us feel like VIP members. We went to our room and it was beautiful but it did not have the view that we were looking for, so we went back to the front desk and Kristen went above and beyond to get us the room we were looking for . We found the perfect room and really appreciate the attention to detail Kristen gave us. This resort is top notch, it's very clean and upscale. We did visit the Beach Club and went jet skiing and enjoyed the adults only pool. We did plan on going to the restaurant Blue upstairs but found out some amenities are closed at certain times but when I talked to Kristen about it she granted us a day pass at a later date so we will enjoy that later. If you experience any issue during a stay you should talk to the correct associate instead of just giving a bad review, there are people like Kristen that will guarantee the issue is resolved and you will enjoy your stay. I recommend going to Serendipity and indulging yourself or go by and see Summer at Bar Luna for hand crafted cocktail. After this trip I will be returning during the Holidays for another great experience. Thank you Kristen and the staff for a memorable experience. read more

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So far, so good. Customer service is GREAT from the minute we were greeted when we got off our cab, to the front desk lady that checked us in to the bellman Julian who helped us moved from our initial room to a much preferred room. Julian went out of his way to even get us ice for our room, suggest restaurants, settle down our suitcases where it should be. Very professional, helpful and friendly. This hotel is HUGE!!! With more than 2,000 rooms I believe and great restaurant choices within the facility! For In room service food is ok and it's definitely not cheap but they're really have very efficient staff!! Stayed here for 7 days and it was a Great experience. read more

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Service and amenities a joke. Gym under renovation so what does $27/day resort fee get you? A small room with 5 machines, no TV and no water. When I mention to staff they text me a apology with no resort fee credit and call me "sir" my note, name is very female). read more

The Boca Raton - hall toward meeting rooms - Hotels Near Me - Boca Raton, Florida

Do not expect grand accommodations. This is an older property which has been remodeled with an updated, historic feel, but the bones of most of the rooms are still rather smallish compared to today's modern resorts. No rain showers, no room automation, no washlets nor heated toilet seats, no Kohler soaking tub, just a reasonably clean & pleasant 'Waldorf-y' room with Waldorf-y features like a powder room (as in a wing of your room to apply makeup, iron clothes, et cetera) and paisley-floral-Victorian-ish décor. Most disappointing and most noticeable day-to-day was the lack of value among every single one of the on-site restaurants and bars. When you are celebrating that the house wine is by far the screaming deal at 'only $10 a glass' at the most reasonable hotel bar, yeah, you know your hotel tab by the end of the weekend is going to be $1000+. You're gonna get got if you gots to stay on property to eat every meal. Stayed here because this is where we were booked as a group. And yes, we had to eat the extremely sucky $31/night parking fee. What're you gonna do? Avoid the sushi restaurant at all costs. The kind of place that swindles innocent sushi virgins with their $25 rolls and $7 miso soup - you Yelpers know the tourist-trap type. The Italian restaurant thinks it's SO good. It's not. Totally average and overpriced as well. Cross-reference all of these on-site restaurants on Yelp and you'll see there's not a single 4-star eatery here. Yelp knows. Never trust TripAdvisor. read more

One of our favorite resort destinations, I am especially impressed by their employees contract to provide impeccable service. It shows. Pricey - oh yea - very. Worth it? Oh yea! Try the spa! read more

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I stayed here recently for a conference, and I really enjoyed my stay! The Resort itself has multiple parts: the main building (Cloister rooms), the Tower, the Bungalows, and the Beach Club. From what I heard from fellow conference attendees, the most modern rooms were in the Bungalows and the Beach Club. I stayed in the tower and had wonderful water views, an nice comfy bed, and an updated feel. Inside the tower was a rooftop restaurant and bar (Cielo), and right outside was a pool with plenty of lounge chairs, an outdoor bar, cabanas, and fresh towels. Within the main portion of the hotel, there were three restaurants and a bar -- one of the restaurants is an Iron Chef Morimoto sushi place (yum), and another is the wonderful Serendipity, full of snacks, desserts, and fountain drinks. Everyone was friendly at the hotel, from the valets to bell hops, to the front desk. My friend received an upgrade just so that her room could be near mine, and the hotel made car service arrangements for everyone attempting to leave the day after the conference. Shuttles ran between the main hotel and the Beach Club every 15 minutes, there was a ferry for those who preferred to get there by water, and the beach area was absolutely beautiful. The Beach Club touted two restaurants and two bars, three swimming pools (one for kids, one for adults, and one for everyone). Definitely try Seagrille (review to come). Regardless of the weather, I enjoyed the hotel. There were some hot, humid days where the sun stayed out, and there were some dark, rainy days. Either way, we had fun. The pools are heated, so it really didn't matter if there was rain -- you'd get wet anyway. Clear products in the rooms, the adjoining golf course, and the spa are reasons enough to give this resort a try. read more

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Horrible I had been there many times my company had chosen this awful DIRTY place with roaches crawling all over and rats palmetto bugs sick cats are everywhere I don't know maybe they did something that new owner but there were many owners before and and never improved I hope my company chooses different place in the future they are very pushy and I feel bad for the waiters in banquet dept they look very overworked and underpaid from what I heard they had told me so many different sad stories what's going on the inside of this resort many years it make me sick to my stomach how they are treated horrible horrible management I think one of them mentioned Magna and Roger in banquet very bad people horrible horrible feel so sorry for those employees so sad I don't want to go back there just bad vibe energy. I truly hope the new owner Michael D removes all those cruel banquet managers, supervises captins whomever is hurting those poor employees! Shame on you Magna and you Roger!!!! read more

Just spent 6 days all over this lovely resort. First time- loved it. Came in for a Keller Williams conference w some extra time for fun. I am world travelled and picky and I can tell you this place did. It disappoint . I felt pampered and cared for by nearly every staff person there Starting w Brad the first day. Been here 7 yrs - was my server at the Sea grille for lunch. . Gave me the scoop on everything that proves to be valuable information for maximizing my stay . There are 2 properties , the Main and the Beach. Club. With a water taxi or shuttle bus to take you back and forth. Grounds are immaculate, gorgeous, huge . Room was spacious and great . So many great restaurants- Blu at Top of the tower w amazing views and sunsets. Can't wait to come back read more

Now this is a 5 star no maybe a 6 star place. The boca beach club resort is absolutely stunning. The setup is very nice and you could probably spend the whole week there and still have things to do. I was there for a presentation last month and today but unfortunately the food at this Place is horrible. That still made me give it a 5 star for yelp! But they need to improve their food quality and taste. Besides the food everything else is unique and aesthetically beautiful. Come on management hire some good cooks so the food matches your amazing place! Once inside the place is charming and expensive. Remember don't eat the food everything else is amazing. Maybe other options for dining and coming here to stay or present etc! The possibilities are endless. Boca at its finest! read more

The Boca Raton - What a view!!!! - Hotels Near Me - Boca Raton, Florida

Currently staying here at the moment . The beach is great and the staff are extremely friendly - chairs are in a good location - and one of my best beach experiences I have a issue with my room. We had to change rooms because our suite was extremely dirty and out dated - our new suite in both bathrooms has mold behind the toilet and a giant hole in the wall. I've chosen to ignore it as my maid on the floor is great and attends to my room 2-3 time a day. The sheets are pilled - and should be discarded as they feel like there are crumbs all in bed. I like that the coffee machine is clean and that the resort supplies water to my room every morning . A bit pricey but a ok resort if you're just looking for a beach experience. I absolutely do not love the room and feel I'm in some kind of resort from the 1990s read more

I love the Boca Raton Resort. My dad used to be a member so we used to frequent the club. We'd play tennis early in the morning and then go to the beach club or the pool, swim and grab lunch. All the tennis pros at the tennis shop are so nice. And the resort is so beautiful. read more

We are staying on the beach side of the Boca Raton. We thought the beach and pool combo would be perfect for our family. Yet both days we've been at the beach they've taken the umbrellas down for wind but it doesn't seem excessively windy. As life long beach goers this seems necessary and we wish we could leave the resort early. The staff is very nice though. I will never come back with my family because we like to have a break from the sun. read more

I stayed here a while ago on a work trip. Since I did not pay I can't comment on the prices. It is a part of the Waldorf Astoria collection and the rooms are set up in a similar way to their other properties. I had the privilege of staying at the Grand Wailea on Maui which is a part of the Waldorf Astoria collection. It is very similar in terms of the room set up and bathrooms. http://www.yelp.com/biz/grand-wailea-resort-hotel-and-spa-wailea#query:The%20grand%20Wailea There are 7 pools at The Boca Rotan resort. It is not a water park like the Grand Wailea but there are special pools for children. Since it was a working trip I ate all meals at the hotel. Room service was fine. I basically just had pool side dining and in room dining. I can't find anything to complain about free a free trip. And a huge plus for me is that the hotel is pink! It is a beautiful resort! read more

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We had a lovely staycation on premises. The hotel is charming and delightful. We also enjoyed most of the amenities including the gym and pool areas. I especially loved grabbing coffee at Serendipity and sitting in the lounge area where I could work on my laptop. If you come for a visit make sure you stay in the newer tower or the Beach Club! The beach club was very relaxing and loved waking up to go for a stroll along the beach. I would say this hotel is romantic and perfect for a staycation for locals. We loved every second of our stay! read more

If it was possible I could give this place 0 star. I was diamond member of Hilton many years. Unfortunately I came to this place with my family. One worker told me use mask outside. But another people nobody use mask. I talked with front desk. He said me I was right on practice nobody use masks near the pools. But by general phone one woman told me that he was right. But my question is why only me should use the mask? No justice use mask just for me. The floor in my room is dirty and they don't worry about it. My foot are black from dusty. The sheet is dirty on my bad. The salad in the restaurant near the pool is very simple, looks like from the supermarket and so high price. So I will not come back to them any more. And nobody recommend. read more

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I stay at the Boca Raton Resort every year (for seven years) for a conference, and while the resort buildings and environs have always been elegant, the service had been pleasant but not distinguished. This year was different: there was an overall emphasis by the staff on personalized and friendly service. Two examples: Anastasia anticipated that a party was going to be disruptive to my room next door, and thoughtfully reserved, on her own initiative, an alternative room for me that was in fact both better and quiet--which saved me from a sleepless night before speaking to an audience. And having left my laptop charger behind during the room switch, Lyndsey tracked it down and had it delivered to my room. It was the quality of followup that really stood out--it's not hard to mimic superficial pleasantries, but in each of these cases, staff had to sustain attention to and follow up on something I needed. I travel a fair amount on business, I rarely if ever encounter this level of service. I can only say positive things about this property and my stay. From the security guard at the gates entrance to the property to the last valet who brought my rental car when I left, everyone was helpful, friendly and professional. The property is beautiful, my room was clean and modern and all of the food venues were perfect. I highly recommend this resort. read more

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This was a weekend surprise for my husband's 60th birthday. Friends of ours flew in from New York to meet us at the hotel. I picked this hotel over others in the area because I have friend who are members and highly recommended it. That being said when we checked in and went to our rooms our friends room's safe was broken and they had to wait for it to be replaced. The air conditioner would Not get colder than 75 and couldn't be fixed. When they flushed the toilet, the water kept running and they couldn't flush again unless they jiggled the flusher. When they put on the hot water faucet in the sink, it was loud enough to wake the dead. As a matter of fact it did wake my friend from sleep when her husband used the sink. In our room the air conditioner worked, but was so loud it kept my husband up all night. Also, 2 items of clothing were missing from my room. (A dress and bra). They thought it might have got put into the laundry by mistake, but, it remains a mystery. The view from both our rooms was dismal, dirty and depressing. I did not expect a ocean view but this was less then satisfactory. We had a special dinner reservation at Blue to celebrate. I wrote and spoke to someone to do a candle for his birthday and they never did. We also were instructed by our friends who recommended Blue to go early and have a drink at the bar. We did this and to our dismay the bar was closed off for Stacy's "50" birthday. Unfortunately, throughout our meal they were blasting disco music and it was not the atmosphere we anticipated. I have to say the staff could not have been nicer or more accommodating. However, when checking out at the front desk, the staff asked my how the stay was. I told him the accommodations were not what I expected. He said he was sorry and had no interest in finding out why, and that is why I am writing to you. We also wanted to spend the day at the pool by the beach. 2 pools were closed for private parties. We had to sit by the kiddie pool. Since we were having a grown up weekend the last thing we wanted to do is to relax by screaming kids. View from our room!! read more

The Boca Raton - Hotels Near Me - Boca Raton, Florida

My family and I recently stayed in the Tower hotel for a conference. We got there a few days early so we could have family time before the conference started. Upon checkin, we were offered an upgrade to a suite that was supposed to include a butler and up to three refills of premium liquor. We went with the upgrade expecting to have a great experience. However, we had to change suites twice because of major plumbing issues and loud construction that woke us up very early in the morning. To say that this was the worst customer service that we ever experienced is an understatement. They lied multiple times to us which I found completely dishonorable for a resort that is supposedly one of the best in the country. We can tell the staff are trained to just tell you what they are trained to tell you without any compassion whatsoever. In a nutshell, this place is way overpriced for the service that they provide. I will never stay here again and will make sure I let others know not to book this place for a conference or for leisure. I couldn't wait to leave after only a few days there. My wife and I are are both very rational individuals, but this place doesn't deserve your hard earned money! read more

We stayed for 3 days with friends while touring other areas of FL, the Waldorf was on our list of "must stay" properties. This hotel has quite a history and I recommend you explore the property while staying. Even if you don't have time to take advantage of all the many things they have to offer such as tennis, a world class spa, the boat ride across to the Beach Club, the many restaurant offerings etc. at the very least stroll the halls and you will find some fabulous old photos and history of the property. We enjoyed breakfast in the Palm Court every morning. They offer a full buffet or you can specify continental and still have a nice selection of things to eat, including a gluten free section. Service there was very efficient and pleasant. Don't miss the Moët Chandon vending machine outside of Serendipty! A walk along the waterway is a must to view all of the beautiful scenery and yachts. Our room was in the Tower section and had a beautiful view of the ocean and waterway. We had a corner Junior Suite that included two large smart TV's, one in the living room area and one in the bedroom area. The bathroom was huge with two sinks and a very large closet with a safe. There are so many windows in this room and the view was spectacular. We did make it up to the top floor of the Tower to The Blue, for drinks one evening and to take advantage of the amazing view and city lights in all directions. The hotel is very close to Mizner Park which is a great place to walk around outside and shop or dine. Oh, the pool area has great cabanas and a Flow Rider which looked like a lot of fun. Our room was serviced each day by housekeeping. They did a fabulous job every day and got to the room in a timely manner which was much appreciated. The valet, the doormen and the bell hops were always friendly and welcoming. The star of our stay was the Concierge Luis Rojas. He reached out prior to our stay and I had several conversations with him. Each time he was beyond friendly and professional. He gave us very personal attention up until the moment we got into our car to leave. He made our stay so much more special and I can't express how grateful we were for his attention to detail and his professionalism. read more

This hotel was ok, but we had a disappointing experience overall. I agree with Rachel S below that the hotel is great if the weather is good. Unfortunately, it was rainy and overcast the entire weekend we were there, so the beach was basically closed, and hardly anyone was in the pools. We stayed in a Cloister room, which had a nice bathroom and dressing area - however, we have definitely stayed in much nicer hotel rooms for half the price. Some of the amenities and decor seem a little dated. Surprisingly, the biggest issue we had was locking the door to our room (I've never had this problem before - even with a motel!). The lock just broke the second day we were there. In the end, it took four people - including the hotel engineer - to fix it. The worst part was that we were delayed from leaving our room for almost two hours while we sat and waited around for one staff member after another to fix it. I wish we had had a better experience, but it was just one disappointment after another. read more

Let me start off by saying the customer service to this place is horrendous. I would highly recommend staying very far and clear from the Boca Resort. Overpriced and dated rooms. From the bell hop to the front desk, horrible. I was mistakenly charged $2200 and had to deal with the incompetence of the staff and accounting for weeks. I will never recommend this hotel. read more

A beautifully designed resort that's age shows both inside and out and that needs to be re-thought and modernized in some ways. Pros: (1) Staff: staff is incredibly friendly and everyone makes a point of giving you a warm greeting when passing. Any time I visited the front desk, they were courteous and worked expeditiously to resolve any concerns. (2) Design: not only is the architecture beautiful with a lot of details that the average person will feel more than they see, but there's a real attention to detail in the facility being built for the area: for instance, you'll notice that all pathways are covered because it rains just about every day around the same time for about 30 minutes to an hour. Or you'll notice they installed extenders on the automatic door detectors to ensure that they open far before you reach the actual door. Cons: (1) WiFi: we stayed in the tower and WiFi in the tower was terrible. It would often drop and when it stayed connected the speeds were much slower than just using LTE. (2) Room Keys: get demagnetized too easily. On day two my key stopped working and this was something that my roommate also ran into on day 3. When you have hotels that aren't charging anywhere near this that allow you to use Smartphones as keys, this is an area that should be addressed sooner rather than later. (3) No real work areas: There's a lot of beautiful places to sit and relax around the property, but getting work done is a completely different story. There's too much foot traffic and noise; seating is uncomfortable (all metal, more design than function) and when I was sitting in a hallway seating area, the temperature around the seating area was super hot. read more

I LOVE this place!!! LOVE!!!! I really appreciate luxury and good service, and this place is the epitome of luxury, class, and good service. Whenever I stay here, my experience is very good. The staff is caring, attentive, and effective. Any needs or request, no matter how "annoying", are taken care of in a timely fashion. The room was nice, the beds are comfortable, and don't even get me started about the room service... Amazing. The mini bar was pricey but it was still great, the selection of snacks was great. They had everything from healthy nuts to tasty Toblerone bars. One of my favorite things to do at the Boca Resort is going to breakfast. They have the most AMAZING and DELICIOUS breakfast. The buffet is HUGE like, I mean never-ending choices. Fruits, smoothies, oatmeal, 4 different types of eggs, bacon, sausage, quiche, like I could go on for days... Its so cool and if you like breakfast you will die, then realize you made it to heaven... I love it!!! read more

We stayed here on a business trip for three nights. It's a beautiful resort on the water. At over $400.00 a night I expected to have hot water. No matter what we did, Luke warm at best. Also felt very taken advantage of when I had an omelette for breakfast at $35.00, my wife got a 12 oz bottle of juice for $12.00! read more

The Club locks the cardroom ladies out of a bathroom and makes them walk around to the outside of the building to finally reach the ladies room. My friend is disabled and so are many of the other ladies. This action should be against ADA laws. read more

Just finished my stay at the Boca Resort. The grounds and amenities were amazing. We stayed at the Bungalow building and the rooms were just ok. Not fancy at all. The resort is HUGE. It took me like two days to figure out the ins and outs of the resort and by then it was time to check out. Took the shuttle to the sister property and that place was MUCH nicer. More modern. The staff was very attentive. The shuttle drivers were very helpful. Food was way expensive but that is to be expected... I guess. Lunch at the Luna bar was $119 for two glasses of wine, artichoke dip, and two small fancy pizzas. If you want to get cheap wine and snacks uber to Publix up the road and get stuff for the room. There is a fridge. The health club was great. I didn't know they had bike rentals available. Wished I had more time to discover all the amenities. read more

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The most amazing hotel! Beautiful grounds in an unbelievable location. The staff here are so kind and attentive, everywhere went someone wanted to help us. Our room was lovely, we had a balcony, which we could look out to a beautiful tropical garden. I can't imagine staying anywhere else in all of Florida! The food was excellent in all their restaurants, I know I've gained 10lbs on this trip read more

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Always top notch service and amenities. This is my third stay and always feel like I'm on vacation! Morimoto sushi is the best of Boca! Great service and delicious sushi! read more